126 Application Specialist jobs in the Philippines

John Clements Recruitment Inc. is hiring a Full time Application Specialist role in Makati, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning
• Tuesday: Morning
• Wednesday: Morning
• Thursday: Morning
• Friday: Morning

Vertere Global Solutions is hiring a Full time Application Specialist role in Salcedo Village, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Afternoon
• Tuesday: Afternoon
• Wednesday: Afternoon
• Thursday: Afternoon
• Friday: Afternoon
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱55,000 per month

Job Description

L3 Application Support (Full Stack) POSITION OBJECTIVE/ JOB SUMMARY:

● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines.

● Follows the Standard Operation Procedures (SOP) in order to support system application of end customers

● Provides continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers.

● Contributes to the team's continuous service improvements to eliminate or prevent incidents or problems.

● Leads a project in defining tasks, project deliverable and schedules of the resources assigned to the project.

● Can directly communicate with end customers for support requirements.

● They are the last level of Application Support.

KEY RESULTS AREAS/JOB RESPONSIBILITIES:

1. Incident Management

a. Receives incidents from the L2 Application Support for resolution and support and works continuously with them to gain information beneficial to the resolution of the incident.

b. Performs deep analysis and investigation of the incident received from the L2 Application Support.

c. Diagnose faults and determine whether new incidents are related to known errors or existing incident records.

d. Consults and works with his or her Immediate Superior regarding the incident as well as the business domain processes.

e. In case of P1 incidents and being the final level of application support, L3 application support is expected to diagnose and to identify root cause and provide a workaround or solution to the incident as quickly as possible.

f. If a P1 incident occurs after working hours then he or she would have to be available to resolve the issue on priority.

g. Directly communicates with end customers for additional information of the incident.

Responsibilities

SUPPLEMENTARY INFORMATION (Requirements):

a. Education

● Bachelor's or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience.

b. Experience

● Has at least (3) years of experience in computer programming, analysis and troubleshooting application

● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management

● Experience in business domain processes is preferred but not required

c. Skills

● Strong Analytical and Problem solving skills

● Knowledge in different programming languages (will depend on the project specification and need) available in the industry.

● Ability to analyze complex problems, interprets operational needs, and develops integrated, creative solutions.

● Ability to analyze user requirements and specifications and translate into program codes.

● Ability to test and debug program codes.

● Ability to handle support in the context of current user specification.

● Ability to prepare detailed written instructions and documentation.

d. Desirable Traits

● Professional, Honest and with Integrity

● Resourceful and self-motivated

● Team oriented person

● Persevering and patient

● Strong attention to detail

● Sense of urgency and commitment

● Passionate and Fast learner

● Logical Person

● Knows how to work smart

● Can work well under pressure and minimal supervision

● Caring Person and desire to mentor other colleagues

e. Work hours and working conditions

● To provide and deliver solutions within the defined timeline across regions, may need to go on different shifts or extended working hours.

● Some days may be heavy while others may be light. Longer hours may be required when a need arises.

● May require travel to other sites.

h. Contributes to the knowledge base essential for continuous process improvement of Application Support.

1. Problem Management

a. Identifies, reports and submits details of potential problems to Problem Manager for his or her review.

b. Reviews, analyzes, and investigates the problem in order to identify its root cause and provide corrective action/permanent solution or preventive action.

c. Consults and works with his or her Immediate Superior regarding the problem.

d. Creates and documents root cause analysis details, workaround, and corrective/preventive actions.

e. Implements corrective/preventive actions to the problem

f. Verifies if the action has addressed the root cause. Additionally, ensures that the implemented action does not result in another incident.

g. Provides an update to the Problem Manager and Immediate Superior regarding the outcome of the implementation.

1. Change Management

a. Identifies the incident or problem if it requires a change request to resolve the issue.

b. Understands and analyzes business processes and provides inputs to further enhance or improve and to clarify the change request requirements.

c. Evaluates change requests to determine feasibility, time required, compatibility and dependencies with current system(s).

d. Consults with Immediate Superior or directly communicates with end users to clarify change request requirements

e. Must ensure that best practice is followed and must always be applied on all projects.

f. Converts change request requirements into sequence of detailed instructions and logical steps for coding into language that will be processed by computer, applying knowledge of computer programming techniques and languages.

g. Codes computer programs following standard coding procedures defined and performs unit testing.

1. Customer Service

a. Manages customer relationships and maintains high quality service ensuring customer satisfaction.

b. Assists users to resolve major and complex problems in running computer programs.

c. Assists in the knowledge transfer during project turn-over.

d. Proactively provides updates to the customer on the progress of the initiative.

1. Administrative

a. Understands and complies with CMMI standards of the organization.

b. Maintains and updates daily monitoring of service deliverables;

c. Prepares and submits of needed reports

d. Can conduct technical assessment of applicants;

1. Teamwork

a. Consults with his or her Immediate Lead for direction, guidance, work and performance details, career development and also raises issues, concerns and suggestions for his or her own betterment as well as for team and organization.

b. Ensure continuity of providing service by flexibly adjusting to help other team members.

c. Assists in the knowledge transfer during project turn-over.

1. Learning and Development

a. Expand knowledge on business process and IT related information;

b. Stay abreast of current technology, systems information, problems, changes and updates relevant to the team;

c. Extends help or conducts training to Application Support members as well as Analyst Programmers in giving technical expertise or know how

1. Performance of other tasks as may be assigned

Required Skills

• Fullstack

Key Responsibilities:

• Conduct product demonstrations, installations, and training for laboratory personnel.
• Provide on-site and remote technical support for diagnostic equipment and software.
• Collaborate with sales and service teams to address client needs and ensure satisfaction.
• Analyze client workflows and recommend product configurations or enhancements.
• Perform quality assurance checks and troubleshoot equipment issues.
• Maintain accurate documentation of installations, service calls, and client feedback.
• Stay updated on product updates, regulatory standards, and industry trends.
• Assist in post-sales support, including client follow-ups and usage optimization

Qualifications

• Bachelor's degree in medical technology or medical laboratory science.
• Minimum 1–2 years of clinical laboratory experience or relevant fieldwork.
• Strong understanding of laboratory diagnostics and clinical workflows.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and presentation skills.
• Willingness to travel and perform on-call duties.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Pay raise
• Promotion to permanent employee
• Staff meals provided

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Application Specialist: 1 year (Required)

Work Location: In person

About the role

Vitaline Healthcare seeking a highly skilled Application Specialist to join our team in Quezon City, Metro Manila. In this full-time position, you will play a crucial role in supporting our clients in the healthcare industry with the effective utilization of our cutting-edge medical technology products and services.

Key Responsibilities

• Conduct product demonstrations, installations, and training for laboratory personnel.
• Provide on-site and remote technical support for diagnostic equipment and software.
• Collaborate with sales and service teams to address client needs and ensure satisfaction.
• Analyze client workflows and recommend product configurations or enhancements.
• Perform quality assurance checks and troubleshoot equipment issues.
• Maintain accurate documentation of installations, service calls, and client feedback.
• Stay updated on product updates, regulatory standards, and industry trends.
• Assist in post-sales support, including client follow-ups and usage optimization

Qualifications

• Bachelor's degree in medical technology or medical laboratory science.
• Minimum 1–2 years of clinical laboratory experience or relevant fieldwork.
• Strong understanding of laboratory diagnostics and clinical workflows.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and presentation skills.
• Willingness to travel and perform on-call duties.

Applications Specialist

Key Responsibilities

• Customer Support and Engagement: Identify customer needs, goals, and product applications through in-depth discussions with healthcare professionals. Respond to customer inquiries and complaints by providing solutions directly or in collaboration with internal teams. Deliver exceptional technical support and conduct troubleshooting and testing at customer sites. Manage customer complaints locally and internationally as needed.

• Product Education and Promotion: Educate customers on product use and benefits via presentations, demonstrations, and training sessions. Implement tailored strategies to maximize product utilization and customer satisfaction.

• Relationship Management: Build and maintain strong, trust-based relationships with hospital personnel and key decision makers. Expand contact network through ongoing engagement and professional interactions.

• Technical and Quality Assurance: Perform quality assurance and coordinate troubleshooting procedures with affiliates. Stay updated on supplier documentation and ensure timely implementation of changes.

• Administrative Tasks: Log installations, demos, troubleshooting, and repairs in the customer relationship management (CRM) system accurately. Ensure CRM entries are current and complete to support internal tracking and reporting.

Qualifications

• Bachelor's degree in Medical Technology

• Licensed medical technologist preferred

• 6 months to 1 year of experience in medical device software or hospital lab setting is a plus

• Strong presentation and communication skills

• Proficient in Microsoft Office or similar software tools

Serve Diagnostica, Inc. is hiring a Full time Application Specialist role in La Paz, Western Visayas. Apply now to be part of our team.

Job summary:

• Flexible hours available

Specific Duties And Responsibilities

• Develop automation application to screen scrap and enter data on many different site and downstream applications

COMPETENCIES
Core Competencies (Must-have Competencies)

• 3-5 years of experience in Automation Anywhere
• 5 years of experience in MS Office Products
• 5 years of experience using SQL Server
• 2 years of experience using Jira Agile
• 1 year of experience using Confluence

Qualifications
Educational Qualification/s

• Bachelor's degree in computer science/engineering, Information Technology, or related field

• Provide customers with product information, training and application support for refractive devices
• Conduct product demos, presentations, and in-services for the refractive procedures
• Create of new business through conversion of competitors' users, as well as grooming and developing new refractive surgeons.
• Accountable in supporting new surgeons in the OT in building confidence of SMILE procedure and growing SMILE procedure per surgeon.
• Identify and build potential KOLs for various local and regional symposiums.
• Plan and execute workshop/talk for continuous education for users for refractive devices and workflow.
• Develop an effective action plan to achieve the annual refractive budget.
• Involve in the sales conversion of competitors' users to refractive devices.

Education / Professional Certification

• University degree in Optometry, Business Administration, Marketing or any related field

Experience

• Minimum 4 years of experience in sales / business development and marketing in the medical device consumables industry
• Demonstrated experience in ophthalmology especially in the refractive is highly preferred
• Demonstrated strong understanding and solid sales experience.
• Excellent knowledge of Microsoft Office

Knowledge / Skills / Other characteristics

• Excellent communication and negotiation skills
• Excellent team player as well as able to work independently
• High customer orientation
• Good command of written and spoken English

Your ZEISS Recruiting Team:

Chloe Tan

A7 Recruitment Corporation is hiring a Full time Application Specialist role in Salcedo Village, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Afternoon
• Tuesday: Afternoon
• Wednesday: Afternoon
• Thursday: Afternoon
• Friday: Afternoon
• Expected salary: ₱50,000 - ₱100,000 per month