159 Api Documentation jobs in the Philippines

Documentation Specialist

₱40000 - ₱60000 Y ASW

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Job Description

THE OPPORTUNITY

Join our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower healthcare costs, and strengthen overall risk management practices. As they continue to expand, they are looking for a Documentation Specialist to join their team and play a key role in the efficient handling, organization, and delivery of essential medical records that directly impact patient care and client service delivery.

In this role, you'll be responsible for managing and processing medical documentation, preparing files for physician review, and ensuring all data is accurately sorted and filed across secure platforms. You'll engage with clients via email to retrieve outstanding records, support daily administrative workflows, and help maintain smooth operations across the documentation lifecycle, all while maintaining strict compliance with regulatory standards.

This position requires daily onsite work at our BGC office, aligned with US Eastern Time hours: 8:30PM to 5:30AM PHT.

KEY RESPONSIBILITIES

  • Sort, distribute, and upload medical records to designated portals and databases in preparation for upcoming patient appointments.
  • Accurately prepare medical records for physician review within required turnaround times.
  • Compile and send necessary documentation to doctors ahead of scheduled appointments.
  • Coordinate with clients via email to request and follow up on missing or outstanding medical records.
  • Receive and process incoming records from various sources, ensuring proper organization and secure storage in internal databases.

SKILLS, EXPERIENCE & QUALIFICATION

  • Minimum of 2 years' experience in clerical or administrative support, ideally within the medical or healthcare industry.
  • Knowledge of HIPAA regulations is a plus.
  • Excellent verbal and written communication skills in English.
  • Highly organized, with effective time management skills and the ability to meet tight deadlines.
  • Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats, file extensions, and general internet navigation.
  • Ability to work well under pressure, maintain focus amidst distractions, and deliver consistently high-quality results.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
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Documentation Specialist

₱30000 - ₱60000 Y Decor8 Enterprises Philippines Inc.

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Job Description:

Cost estimators use data to determine the estimated money, time, labor, and materials required to build something, make a product, or provide a service. Many of them work in a particular industry. Some typical duties include reading blueprints and technical documents, identifying cost factors, calculating estimates, working with contractors, and recommending methods to reduce cost.

Duties and Responsibilities:

  • Reviews and checks the accuracy of costing, quotation, and completeness of layouts and other relevant documents of assigned projects before the reservation of material requirements.
  • Works with showrooms in revising costing and quotation of assigned projects during the conceptualization phase.
  • Reviews and rechecks the accuracy of costing, quotation, and completeness of layouts and other relevant documents of assigned projects before processing of orders or production.
  • Computes out-of-town charges required for a project.
  • Computes service charges for after-sales services or for projects that are in installation.
  • Coordinates with internal departments promptly in case of discrepancies
  • Secure the accuracy of projects to avoid delays
  • Ensure that production papers are forwarded to Logistics on time for scheduling of the delivery schedule. (Production papers will subsequently be forwarded to the Production department by Logistics.)
  • Checking data accuracy in orders and invoices.
  • Trains and monitors subordinate/s in the same department
  • Work with the Accounting Department to reconcile accounts in case of discrepancy
  • Assess output on a daily, weekly, or monthly basis to identify trends in productivity.
  • Analyze documentation, such as plans and other data, to prepare materials, cost, time, and labor estimates
  • Break down all expenses and prepare reports to assist management in the organizing, planning, and scheduling of work
  • Collect cost data to estimate total costs for both current and future projects
  • Aid in selecting subcontractors or vendors and in hiring labor to keep cost estimates on schedule and ahead of schedule
  • Consult with construction foremen, vendors, clients, and management personnel to discuss estimates and resolve issues that may arise
  • Recommend ways to reduce costs in the areas of labor, materials, and assembly to benefit the company
  • Track actual costs as a project develops and assess the cost effectiveness of projects, services, or products

Skills and Qualifications:

  • Bachelor's degree
  • Good communication with others
  • Great decision-making skills
  • Hands-on experience with MS Excel. Google Sheets
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with a high level of dedication
  • Ability to work under strict deadlines.
  • Strong attention to detail
  • Leadership and management
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Documentation Specialist

₱150000 - ₱250000 Y Inland Corporation

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QUALIFICATIONS

  • Male or Female
  • At least college level education
  • Must own and be able to drive a motorcycle (with valid license)
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
  • Able to manage and maintain confidentiality of sensitive documents

JOB RESPONSIBILITIES

  • Scan physical documents and ensure proper labeling and quality
  • Securely store scanned files in external storage devices
  • Arrange and send scanned documents to Manila via courier services
  • Perform document-related collections as assigned
  • Ensure timely and accurate documentation of all activities

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Health insurance
  • Life insurance

Work Location: In person

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Documentation Specialist

₱900000 - ₱1200000 Y Okta

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Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We're building a world where Identity belongs to you.

About the Role:

As a Documentation Specialist, you will play a vital role in creating, organizing, and maintaining clear, concise, and accurate documentation for our global IT support team and end-users they support. You will be responsible for transforming technical information into easily understandable guides, procedures, and knowledge articles. Your meticulous attention to detail and ability to collaborate effectively with various technical teams will be crucial in ensuring our support processes are efficient and our knowledge base is comprehensive and up-to-date.

Responsibilities:

  • Create and Maintain Documentation: Develop and revise a wide range of technical documentation, including troubleshooting guides, how-to articles, standard operating procedures (SOPs), training materials, and knowledge base articles.
  • Information Gathering: Collaborate with engineering teams, system administrators, and project managers to gather accurate and up-to-date information about systems, processes, and solutions.
  • Content Organization and Structure: Design and implement logical structures for documentation repositories, ensuring ease of navigation and searchability for support agents and end-users.
  • Writing and Editing: Write clearly, concisely, and accurately, adhering to established style guides and ensuring consistency across all documentation. Edit and proofread content for grammar, spelling, and technical accuracy.
  • Visual Aids: Incorporate diagrams, screenshots, and other visual aids to enhance understanding and clarity of documentation.
  • Version Control: Manage and track revisions to documentation, ensuring that the latest information is always readily available.
  • Documentation Review: Establish and manage a process for regular review and updates of existing documentation to maintain accuracy and relevance.
  • Training Support: Assist in the development of training materials for new support agents and contribute to ongoing knowledge sharing initiatives.
  • Tools and Technologies: Utilize and become proficient in documentation tools, knowledge base platforms, and content management systems. Experience or certification in AI prompt creation and use of relevant AI tools for content creation.
  • Identify Documentation Needs: Proactively identify areas where new or updated documentation is required based on support trends, new deployments, and feedback from the support team.

Cross-Functional Collaboration:

  • Engineering Teams: Work closely with engineers to understand new features, system changes, and technical details required for support documentation. You will translate complex technical information into user-friendly content.
  • System Administrators: Collaborate with system administrators to document infrastructure configurations, maintenance procedures, and troubleshooting steps related to system operations.
  • Project Managers: Partner with project managers to ensure that necessary support documentation is created and delivered as part of new project rollouts and system implementations.
  • Peers (Knowledge Administrator): Collaborate with the Knowledge Administrator to ensure consistency between documentation and the overall knowledge base strategy, contributing to tagging, categorization, and accessibility of information. You will work together to identify knowledge gaps and prioritize content creation.
  • Support Agents: Regularly interact with support agents to gather feedback on existing documentation, identify areas for improvement, and understand their documentation needs to optimize their efficiency.

Qualifications:

  • Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.)
  • 2-5 years of experience in technical writing or documentation.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and accuracy.
  • Ability to understand and explain complex technical concepts clearly and concisely.
  • Experience with documentation tools and content management systems (e.g., Confluence, SharePoint, Zendesk Guide, ServiceNow Knowledge Management).
  • Ability to work independently and as part of a global team.
  • Strong organizational and time management skills.
  • (Optional: Experience with specific software or technologies relevant to the company.)
LI-Hybrid

What you can look forward to as a Full-Time Okta employee

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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Documentation Specialist

San Juan, La Union ₱400000 - ₱600000 Y Public Safety Mutual Benefit Fund, Inc. (PSMBFI)

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Duties and Responsibilities

  • Handles the transcription of proceedings during Committee and Board meetings
  • Assists in the preparation and dissemination of notices of meetings as well as in the documentation of the Committee and Board meetings
  • Assist in the preparation of materials and visual presentations to be used during committee and board meetings
  • Maintains neat and orderly files of all correspondence, minutes of meetings, resolutions and other documents and ensures confidentiality
  • Provides clerical and administrative support to the Board of Trustees during meetings
  • Performs tasks as provided for in the updated and approved PSMBFI Operations Manual
  • Performs other related functions as directed by superiors

Qualifications

  • Bachelor's degree
  • Preferably with at least one (1) year of relevant experience
  • Proficient in MS Office applications
  • Strong composition and prioritizing skills
  • Ability to maintain confidentiality
  • Good written and oral communication skills

Job Types: Full-time, Permanent

Education:

  • Bachelor's (Required)

Experience:

  • Documentation Specialist: 1 year (Preferred)

Work Location: In person

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Documentation Specialist

Marikina City, National Capital Region ₱250000 - ₱300000 Y XENTROMALLS

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XRC Mall Developer, Inc. is hiring a Documentation Specialist to support our QA/QC department. This role is perfect for a detail-oriented individual who excels at organizing and maintaining important company documents.

Responsibilities:

  • Maintain and update a master list of all company policies and Standard Operating Procedures (SOPs).
  • Manage version control and track revisions for all documents.
  • Create flowcharts and process maps to improve clarity for training.
  • Monitor adherence to SOPs across departments and flag any gaps.
  • Maintain standard document templates for consistency.
  • Take minutes and track action items from QA/QC meetings.

QUALIFICATIONS:

  • Bachelor's degree in Business Administration, Management, or a related field
  • At least 2-3 years of relevant experience
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Strong organizational, record-keeping, and time management skills
  • High level of integrity and confidentiality when handling company information
  • Available to start immediately
  • Willing to work in Marikina

Shortlisted candidates may be asked to complete a business writing test as part of the interview process.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

Expected Start Date: 09/15/2025

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Documentation Specialist

₱900000 - ₱1200000 Y TrivianEdge

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Job Description

Freight Documentation Specialist: The Architect of Global Shipments

In the complex symphony of global logistics, a single misplaced note or a flawed document can bring the entire performance to a halt. We're not looking for a paper-pusher; we're searching for the conductor, the architect, and the final checkpoint who ensures every shipment navigates the world's ports and customs seamlessly.

Are you the one who sees a Bill of Lading not as a form but as a legally binding narrative of a journey? Do you speak the language of Incoterms as fluently as your native tongue? If precision, accuracy, and deep domain expertise are the cornerstones of your professional identity, we invite you to read on.

Your Mission, Should You Choose to Accept It:

As our Documentation Specialist, you will be the linchpin of our operations. You will wield your expertise to craft and manage the critical documentation that is the very lifeblood of our clients' supply chains.

Mastermind the Voyage:
Expertly prepare, review, and finalise all shipping and customs documentation for both import and export shipments. This includes House Bills of Lading (HBL), Master Bills of Lading (MBL), Sea Waybills, Certificates of Origin, and more.

Navigate the Complexities of LCL & FCL:
Command the distinct documentation pathways for both Less than Container Load (LCL) and Full Container Load (FCL) shipments. From managing co-loads and consolidations to executing single-shipper containers, you'll be the expert in charge.

Be the Guardian of Compliance:
Serve as our first line of defence, meticulously ensuring every document aligns with international trade regulations, carrier requirements, letter of credit stipulations, and destination-specific protocols.

Translate the Terms of Trade:
Apply your profound knowledge of Incoterms to ensure all documentation correctly reflects the responsibilities and liabilities of all parties involved, mitigating risk and preventing costly misunderstandings.

Solve the Puzzle Before It's a Problem:
Proactively identify and resolve documentary discrepancies, liaising with clients, carriers, overseas agents, and customs brokers to ensure a smooth and predictable transit.

The Core Arsenal: These Requirements are Non-Negotiable.

We are looking for a specialist who can make an immediate and significant impact. To be considered for this pivotal role, you must possess the following. We respectfully ask that only candidates who meet every one of these criteria apply.

  • Proven Experience:
    A minimum of
    4+ years
    of dedicated, hands-on experience in a freight forwarding documentation role. This is not an entry-level position; we are seeking a seasoned expert.
  • LCL and FCL Mastery:
    Demonstrable, practical expertise in managing the complete documentation lifecycle for both
    LCL and FCL
    sea freight shipments is absolutely essential.
  • In-depth Incoterms Knowledge:
    A deep, functional understanding of
    Incoterms 2020
    . You must be able to explain the practical, real-world application of terms from EXW (Ex Works) to DDP (Delivered Duty Paid) and everything in between.
  • Bill of Lading Fluency:
    A comprehensive and robust knowledge of all types of
    Bills of Lading
    . You understand the legal gravity they carry, the critical difference between a negotiable and a straight Bill of Lading, and how to manage them flawlessly.

What Makes You Our Ideal Architect:

  • An almost obsessive attention to detail; for you, "good enough" is a foreign concept.
  • The ability to thrive under pressure, juggling multiple shipments and deadlines with grace and accuracy.
  • Exceptional communication skills, capable of conveying complex information with clarity and confidence.
  • A proactive, problem-solving mindset that anticipates challenges before they become roadblocks.

Ready to Build With Us?

If you have read this far and see a reflection of your own skills and passion, you might be the architect we are looking for. If you meet every one of our non-negotiable requirements and are ready to take on a role where your expertise is not just valued but vital, we want to hear from you.

Apply now and show us your blueprint for excellence.

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Documentation Specialist

₱144000 - ₱180000 Y IPASS Business Processing Services Inc.

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Key Responsibilities:

  • Create QMS documents (policies, procedures, work instructions, and standard references) that are concise, easy to read, presentable, and effective.
  • Conduct research, document review, interview with process owners, and immersion (as necessary) to gather data needed to write technical documents accurately and with authority.
  • Incorporate graphics, diagrams, tables, charts, etc. to produce effective documentation.
  • Draft documents following the design and format specified in the QMS Documentation Standard established by the company.
  • Work with process owners and other departments in the process of creating documents from drafting, finalization, review, and approval.

Minimum Requirements:

  • A graduate of at least a four-year college degree.
  • Has a background in engineering, computer science, or any technical field.
  • Must have a technical writing experience either online or in the office.
  • Has a strong command of English grammar.
  • Can touch type and has at least 30 words per minute of typing speed.
  • Detail-oriented and computer savvy
  • Familiar with Microsoft applications (e.g., Word, Excel, PowerPoint, etc.).
  • Teachable and with average to moderate comprehension level.
  • Must be amenable to work onsite in Davao City.

Job Types: Full-time, Permanent

Pay: Php12, Php15,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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Documentation Specialist

Makati City, National Capital Region ₱3000 - ₱5000 Y The Baron Travel Corporation

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  • Candidate must possess at least a Bachelor's / College Degree in Tourism or on the same field
  • Knowledgeable in travel documentation procedures (passport, visa, embassy, immigration, etc.)
  • Good oral and written communication skills
  • For immediate employment in Makati City
  • Fresh graduates are welcome to apply

Our office address is at the 3/F PCCI Corporate Center, 118 L.P Leviste Street, Salcedo Village, Makati. (Our office is in front of Makati Sports Club)

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Documentation Specialist

Makati City, National Capital Region ₱240000 - ₱288000 Y Intellicare

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Job Purpose:

The Documentation Specialist prepares hospital reports and performance summaries, and drafts formal correspondence related to the collection of discounts, including proposal letters and various agreements that relate to and align with discount arrangements.

Responsibilities:

Hospital Reporting & Performance Summaries

  • Prepare accurate and timely hospital performance reports and summaries.

Discount Collection Correspondence

  • Draft and manage formal correspondence for the collection of discounts from providers.

Proposal Letters & Agreement Drafting

  • Prepare proposal letters and agreements related to discount arrangements.

  • Maintain organized and up-to-date records of all discount-related documents and agreements.

Data Management & Documentation

  • Collaborate with internal teams (e.g., Claims Payable Team, Financial Reporting Team, Provider Relations Team, Claims Department) to ensure alignment on reporting and discount terms.

Stakeholder Coordination

  • Coordinate with relevant stakeholders to support effective communication and implementation of discount agreements and reporting processes.

Qualifications

  • Bachelor's degree in Finance, Accounting, Economics, or a related field.

  • 1 to 2 years work experience, fresh graduates are welcome to apply.

  • Strong knowledge in finance and accounting terms.

  • Proactive mindset; takes initiative in identifying trends and proposing solutions.

  • Excellent organizational and management skills.

  • Basic understanding of Oracle NetSuite is a plus.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint).

  • Must adhere to confidentiality standards.

Personal Characteristics and Behaviors

  • Pleasant and analytical personality.

  • Demonstrates sound judgment and decision-making abilities.

  • Strong oral and written communication skills.

Job Type: Full-time

Pay: Php20, Php24,000.00 per month

Benefits:

  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Education:

  • Bachelor's (Required)

Work Location: In person

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