215 Analytics Management jobs in the Philippines

Responsibilities:

Provides Analytic reports and study to the stakeholders including but not limited to.

• Assists business units in determining reporting needs

• Maintains databases and updates as needed

• Analyzes current processes in order to identify the improvement opportunities, improve efficiency, quality and reduce risks

• Analyzes trends, causes and variances and creates and distributes routine reports

• Respond to inquiries, receive and share information with peers, functional group, staff and management within and outside departments

• Performs analytical skills and develop standard reports

• Provides report to management

• Works on problems and makes routing recommendation

• Documentation, review and assessment of the adequacy of the existing process in production

• Conducting process evaluation and development studies

• Validates monthly incentive program results

• Perform other duties which may be required by management from time to time.

Handling Workforce Team

• Create and maintain reports such as Capacity Planning, Schedule Interval Report, and other workforce related reports in a timely manner for the success of the center. Check for any issues and/or concerns that needed to be addressed right away.

• Create and maintain report templates that are requested by operations (daily reports used by operations, scorecards, productivity files, etc.).

• Manages a group of Workforce specialists to meet the expected performance, goals, attendance & productivity). Develops professional/high performance team

• Decision maker on any workforce escalated issues.

• Attend workforce related meetings, e.g. Capacity Planning, Management meetings, etc.

• Communicate and works with other departments for any workforce related concerns that will help improve process or minimize workloads.

• Build professional relationships with the operational leaders specifically the manager, supervisor and team lead.

• Other job-related duties if required

About the Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

WHO WE ARE LOOKING FOR

We are looking for a like-minded, like-hearted Business Analytics Manager who is passionate about advancing the Kingdom of God and serving off-grid communities nationwide by bringing renewable solutions for their development.

ROLE DESCRIPTION

As the SSIG Business Analytics Manager, you will be responsible for providing data-driven insights, supporting strategic decision-making, and strengthening business and operational processes to ensure both financial sustainability and measurable social impact.

Working closely with senior leadership and cross-functional teams, you will lead data analysis, reporting, process mapping, and continuous improvement initiatives to enhance efficiency, scalability, and mission delivery across HSSi's Operations.

DUTIES AND RESPONSIBILITIES

Data Analysis & Reporting to SSIG MD and CEO

• Collect, analyze, and interpret business and operational data to generate actionable insights that inform executive-level decision-making.
• Monitor and evaluate business performance trends, identifying opportunities to improve efficiency, profitability, and customer satisfaction.
• Design and maintain intuitive dashboards and reports to track performance metrics across business operations and social impact objectives.
• Ensure strategies and investment decisions are grounded in robust data analysis and aligned with HSSi's scale, sustainability, and impact goals.

Requirements Gathering, Analysis, and Interpretation

• Engage proactively with internal stakeholders to understand their strategic needs, goals, and operational challenges within the context of HSSi's mission.
• Document and prioritize business requirements, ensuring alignment with both commercial sustainability and social impact objectives.
• Translate user and organizational needs into clear functional and technical specifications for system improvements or process redesign.

Process Mapping & Improvement

• Review and map existing workflows, particularly those related to last-mile distribution, solar product deployment, customer service, and impact tracking.
• Identify inefficiencies, process bottlenecks, and redundancies that hinder operational performance or dilute social impact.
• Recommend and implement data-informed solutions or technology enhancements that increase operational efficiency, reduce costs, and improve value delivery to underserved communities.

Stakeholder Communication & Collaboration

• Act as a liaison between business units, technical teams, and leadership to ensure shared understanding and ownership of initiatives.
• Facilitate workshops, interviews, and collaborative sessions to align priorities and co-create solutions.
• Provide clear communication and regular updates to ensure cross-functional alignment and accountability.

Continuous Improvement & Innovation

• Track the performance and outcomes of implemented systems, processes, or tools, ensuring alignment with intended goals and adaptability to field realities.
• Identify opportunities for further optimization through automation, innovation, or capacity-building initiatives.
• Stay updated on emerging tools, technologies, and best practices in data analytics, solar energy, rural development, and inclusive business models, and assess their relevance for HSSi.

EDUCATION/EXPERIENCE REQUIREMENT

• Bachelor's degree in Business Administration, Economics, Engineering, Data Science, or related field (Master's degree preferred).
• Minimum of 5 years of relevant experience in business analysis, strategy, consulting, or operations (experience in a social enterprise or impact-driven organization preferred).
• Exposure to off-grid solar, rural development, or microfinance is an advantage.

CORE COMPETENCIES

• Strong analytical and problem-solving skills; proficiency in data analysis tools (e.g., Excel, SPSS, Stata).
• Familiarity with data visualization tools (e.g., Power BI, Tableau) and ERP systems (preferred).
• Excellent report writing, presentation, and communication skills.
• Experience working with grassroots communities or in rural development contexts is desirable.
• Strong passion for social innovation, equity, and inclusive development.

OUR COMPANY

Founded in 2010, Hybrid Social Solutions, Inc. (HSSI) is an award-winning social enterprise that provides rural, off-grid communities in the Philippines with sustainable access to high-quality, affordable solar technologies aimed at spurring basic socio-economic development. We have developed strong partnerships with technical innovators for high-quality solar products that are suited to our target market and with community partners to implement our programs.

Our Vision

Reduce inequity and poverty by empowering all citizens in remote communities to access development-oriented goods and services that fit their specific needs and help them attain their God-given potential.

Our Mission

Build a gridless solar electricity network composed of Solar Hubs throughout the nation. These hubs will coordinate and support last-mile value chains with like-minded community partners and other stakeholders to provide customers with innovative and high quality products at affordable and fair payment terms. We ensure sustainable benefits through customer training and after-sales service that go the extra mile.

Our Impact

Hybrid is an impact-driven organization. We are committed to growing wider and deeper in our impact for our clients. Through our best-in-class products, our customers have been touched by benefits in personal development (education and communications), prosperity (additional income and savings), well-being (health, safety, and disaster preparedness), and environment, community, and environmental impact.

Join our mission-driven team and embark on a journey to reduce inequity and poverty by empowering remote communities with access to essential resources and opportunities.

Apply now and let's create a brighter, more sustainable future together.

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Application Question(s):

• What is your expected salary?

Work Location: In person

Responsibilities
:

• Assists business units in determining reporting needs
• Analyzes current processes in order to identify the improvement opportunities, improve efficiency, quality and reduce risks
• Analyzes trends, causes and variances and creates and distributes routine reports
• Develops standard reports to stakeholders
• Documentation, review and assessment of the adequacy of the existing process in production
• Conducts process evaluation and development studies
• Validates monthly incentive program results

Workforce Duties

• Create and maintain reports such as Capacity Planning, Schedule Interval Report, and other workforce related reports in a timely manner for the success of the center. Check for any issues and/or concerns that needed to be addressed right away.
• Create and maintain report templates that are requested by operations (daily reports used by operations, scorecards, productivity files, etc.).
• Manages a group of Workforce specialists to meet the expected performance, goals, attendance & productivity). Develops professional/high performance team
• Decision maker on any workforce escalated issues.
• Attend workforce related meetings, e.g. Capacity Planning, Management meetings, etc.
• Communicate and works with other departments for any workforce related concerns that will help improve process or minimize workloads.
• Build professional relationships with the operational leaders specifically the manager, supervisor and team lead.
• Other job-related duties if required
• Amenable to work in Alabang, Muntinlupa and fixed night shift.

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

With Metrobank, a meaningful life is within your reach

Position Title:
Business Analytics Manager

Role Opportunities:

• Deliver data science support to the business transformation, innovation and Retail Digital Channels strategies of Consumer Business Sector
• Use analytical techniques and predictive modeling to interpret key findings from company data and leverage these insights into initiatives that will support business outcomes
• Partner with the Business Heads in driving usage, identifying opportunities to improve revenue potential and customer experience in the digital channels through the use of analytics
• Work with Program Managers in ideation, strategy, execution, tracking and continuous enhancement of strategies to drive business growth

Job Summary:

• Builds, develops, and maintains dashboards and performance metrics that support key business decisions
• Develops scoring/segmentation to improve digital channel enrollment of customers, usage and engagement
• Influences customer targeting, campaigns strategy and execution and other key stakeholders by providing data analytics thought-leadership
• Aid in the development and execution of new innovation strategies to help the sector pursue new business endeavors. Assess new partnership opportunities on a strategic and tactical level
• Provides promo forecast and insights which include relevant portfolio metrics, profit and loss targets, and identifies the appropriate customer segments to tap
• Partners with program/product managers to continuously enhance programs by doing post campaign reviews, crafting appropriate tracking reports and analyses, and operationalizing predictive models to increase response rates
• Spearheads deep dive analyses of customers to investigate business-related challenges or identify new trends and opportunities to improve KPI metrics. Converts these findings into actionable insights and presents recommendations to the business for decision making and strategic planning
• Collaborates with Risk, Finance, IT, Marketing, Sales and other cross functional team to measure P&L impact of campaigns, co-brands and existing partnerships

Qualifications:

• College graduate of any business, statistical or mathematical course
• At least 4 years of analytics experience in a financial institution preferably from a retail bank or a credit card company
• Experience in dealing with various units of the organization and customer service is an advantage
• Excellent Oral & Written Communication Skills
• Intermediate working knowledge of SAS and Microsoft Office (Word, Excel and PowerPoint)
• Experience in model-building, conducting portfolio studies using data mining techniques and statistical modeling tools is required
• Excellent analytical capabilities, ability to translate and articulate technical thoughts and ideas to a larger audience including influencing skills with peers and senior management
• Proven problem-solving skills in a financial industry setting a must

Other Details:

Unit:
Consumer Business Sector | Strategic Business Analytics | Business Optimization Analytics

Rank:
Junior Officer / Individual Contributor

Location
: Metrobank Card Center, Ayala Makati

Responsibilities:

• Assists business units in determining reporting needs

• Analyzes current processes in order to identify the improvement opportunities, improve efficiency, quality and reduce risks

• Analyzes trends, causes and variances and creates and distributes routine reports

• Develops standard reports to stakeholders

• Documentation, review and assessment of the adequacy of the existing process in production

• Conducts process evaluation and development studies

• Validates monthly incentive program results

Workforce Duties

• Create and maintain reports such as Capacity Planning, Schedule Interval Report, and other workforce related reports in a timely manner for the success of the center. Check for any issues and/or concerns that needed to be addressed right away.

• Create and maintain report templates that are requested by operations (daily reports used by operations, scorecards, productivity files, etc.).

• Manages a group of Workforce specialists to meet the expected performance, goals, attendance & productivity). Develops professional/high performance team

• Decision maker on any workforce escalated issues.

• Attend workforce related meetings, eg. Capacity Planning, Management meetings, etc.

• Communicate and works with other departments for any workforce related concerns that will help improve process or minimize workloads.

• Build professional relationships with the operational leaders specifically the manager, supervisor and team lead.

• Other job-related duties if required

WHO WE ARE LOOKING FOR

We are looking for a like-minded, like-hearted Business Analytics Manager who is passionate about advancing the Kingdom of God and serving off-grid communities nationwide by bringing renewable solutions for their development.

ROLE DESCRIPTION

As the SSIG Business Analytics Manager, you will be responsible for providing data-driven insights, supporting strategic decision-making, and strengthening business and operational processes to ensure both financial sustainability and measurable social impact.

Working closely with senior leadership and cross-functional teams, you will lead data analysis, reporting, process mapping, and continuous improvement initiatives to enhance efficiency, scalability, and mission delivery across HSSi's Operations.

DUTIES AND RESPONSIBILITIES

Data Analysis & Reporting to SSIG MD and CEO

• Collect, analyze, and interpret business and operational data to generate actionable insights that inform executive-level decision-making.
• Monitor and evaluate business performance trends, identifying opportunities to improve efficiency, profitability, and customer satisfaction.
• Design and maintain intuitive dashboards and reports to track performance metrics across business operations and social impact objectives.
• Ensure strategies and investment decisions are grounded in robust data analysis and aligned with HSSi's scale, sustainability, and impact goals.

Requirements Gathering, Analysis, and Interpretation

• Engage proactively with internal stakeholders to understand their strategic needs, goals, and operational challenges within the context of HSSi's mission.
• Document and prioritize business requirements, ensuring alignment with both commercial sustainability and social impact objectives.
• Translate user and organizational needs into clear functional and technical specifications for system improvements or process redesign.

Process Mapping & Improvement

• Review and map existing workflows, particularly those related to last-mile distribution, solar product deployment, customer service, and impact tracking.
• Identify inefficiencies, process bottlenecks, and redundancies that hinder operational performance or dilute social impact.
• Recommend and implement data-informed solutions or technology enhancements that increase operational efficiency, reduce costs, and improve value delivery to underserved communities.

Stakeholder Communication & Collaboration

• Act as a liaison between business units, technical teams, and leadership to ensure shared understanding and ownership of initiatives.
• Facilitate workshops, interviews, and collaborative sessions to align priorities and co-create solutions.
• Provide clear communication and regular updates to ensure cross-functional alignment and accountability.

Continuous Improvement & Innovation

• Track the performance and outcomes of implemented systems, processes, or tools, ensuring alignment with intended goals and adaptability to field realities.
• Identify opportunities for further optimization through automation, innovation, or capacity-building initiatives.
• Stay updated on emerging tools, technologies, and best practices in data analytics, solar energy, rural development, and inclusive business models, and assess their relevance for HSSi.

EDUCATION/EXPERIENCE REQUIREMENT

• Bachelor's degree in Business Administration, Economics, Engineering, Data Science, or related field (Master's degree preferred).
• Minimum of 5 years of relevant experience in business analysis, strategy, consulting, or operations (experience in a social enterprise or impact-driven organization preferred).
• Exposure to off-grid solar, rural development, or microfinance is an advantage.

CORE COMPETENCIES

• Strong analytical and problem-solving skills; proficiency in data analysis tools (e.g., Excel, SPSS, Stata).
• Familiarity with data visualization tools (e.g., Power BI, Tableau) and ERP systems (preferred).
• Excellent report writing, presentation, and communication skills.
• Experience working with grassroots communities or in rural development contexts is desirable.
• Strong passion for social innovation, equity, and inclusive development.

OUR COMPANY

Founded in 2010, Hybrid Social Solutions, Inc. (HSSI) is an award-winning social enterprise that provides rural, off-grid communities in the Philippines with sustainable access to high-quality, affordable solar technologies aimed at spurring basic socio-economic development. We have developed strong partnerships with technical innovators for high-quality solar products that are suited to our target market and with community partners to implement our programs.

Our Vision

Reduce inequity and poverty by empowering all citizens in remote communities to access development-oriented goods and services that fit their specific needs and help them attain their God-given potential.

Our Mission

Build a gridless solar electricity network composed of Solar Hubs throughout the nation. These hubs will coordinate and support last-mile value chains with like-minded community partners and other stakeholders to provide customers with innovative and high quality products at affordable and fair payment terms. We ensure sustainable benefits through customer training and after-sales service that go the extra mile.

Our Impact

Hybrid is an impact-driven organization. We are committed to growing wider and deeper in our impact for our clients. Through our best-in-class products, our customers have been touched by benefits in personal development (education and communications), prosperity (additional income and savings), well-being (health, safety, and disaster preparedness), and environment, community, and environmental impact.

Join our mission-driven team and embark on a journey to reduce inequity and poverty by empowering remote communities with access to essential resources and opportunities.

Apply now and let's create a brighter, more sustainable future together.

JOB SUMMARY

The Collection Portfolio Management and Analytics Manager is responsible for developing reports and analysis to provide better business decisions. She is also responsible for the nationwide consolidation of monthly performance reports for Operations and communicates with the National Operations Manager regarding the collection-related matters and concerns. The role is responsible for monitoring MC loans and HO institutional loans and collections.

SPECIFIC DUTIES AND RESPONSIBILITIES

1. Submits overall performance summary reports to the National Operations Manager to be used in business decisions and strategies.
2. Collects and verifies MC loans and HO institutional loans payments.
3. Creates and maintains interactive data visualizations and analysis using Tableau.
4. Coordinates with different performance data sources to provide requested data/report by the Business Unit Managers and National Operations Manager.
5. Validates branch performance ranking and submits the report for upload on Qlikview.
6. Evaluates the Collection Associates on Account Verification checking.
7. Checks and validates tagging of branches, employees, and their positions for the collection incentives computations.
8. Communicates with the Accounting Department on accounts requiring adjustments.
9. Coordinates with, and guides the branches regarding collection-related concerns.
10. Leads and guides the collection associates, reviews and evaluates their performance based on the company schedule.
11. Plans and discusses new systems for improvements
12. Organizes workflow and ensures that the team understands their duties or delegated tasks. 
13. Monitors employee productivity and provides constructive feedback and coaching.

14. Performs all other tasks that may be assigned from time to time.
    
    JOB SPECIFICATIONS

15. A college graduate of Business/Commerce or related field

16. Over 7 years working experience in data analytics and performance.
17. Excellent analytical and problem solving skills
18. Excellent communication skills, verbal or written communication.

Kenvue Is Currently Recruiting For a
Data & Analytics Manager

What We Do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent.

Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information, click here.

Role Reports To
Head, Commercial Excellence

Location:
Asia Pacific, Philippines, National Capital, Paranaque

Work Location:
Hybrid

What You Will Do
Kenvue is currently recruiting for:

Data & Analytics Manager
This position reports into the Head of Commercial Excellence and is based at Paranaque, Philippines.

What Will You Do
The Data & Analytics Manager is responsible for shaping and managing the data solutions of the Customer development/Sales Team. He/She should have a good grasp of both present and future data needs so the appropriate capabilities can be used and developed to address the said requirements. He/She is also expected to provide analysis and key business insights to the sales data available.

Key Responsibilities

• Chief data custodian of the customer development (CD) team
• Responsible for generating regular CD reports and dashboards as identified by the CDLT to be used for regular business cycle monitoring and analysis.
• Responsible for developing new reports, whether ad hoc or new regular ones, as instructed by CDLT.
• Generate key business insights based on the analysis of the available CD data.
• Employ the appropriate data management, reporting and analysis tools to aid in the processing and utilization of CD data.

Required Qualifications
What we are looking for

• Extensive experience in data analytics, particularly in sales data management
• Proficient in Excel, Tableau, Power BI and other data analytics tool
• Experience in sales data management
• Data visualization skills
• Competency on strategic insights driven storytelling
• Proactive mindset
• Passionate about making a positive impact in people's lives

Desired Qualifications

• Good sales experience or a background in managing CBI in FMCG industry are an advantage
• Stakeholder management competency

What's In It For You

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More
• Learning & Development Opportunities
• Flexible work arrangement
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

The Data Analytics Manager will lead the organization's data strategy and data analytics operations for PalawanPay. The role exists to unlock the value of data by building customer-centric models, creating insights to support business decisions, and enabling performance tracking across business units. The position leads cross-functional analytics teams spanning Customer Analytics, Business Intelligence, and Data Pipelining, ensuring data integrity, performance, and alignment to revenue and operational goals. This role ensures that data assets are strategically leveraged to drive business growth, enhance customer experience, and support regulatory compliance. It partners with product, operations, marketing, and compliance teams to develop data-driven solutions while maintaining and optimizing the organization's data infrastructure and governance framework.

MINIMUM REQUIREMENTS

Education:

• Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Economics, or related field
• Master's degree or MBA is a plus

Related Work Experience:

• At least 10 years of progressive experience in data analytics, data science, or business intelligence
• Minimum of 5 years in a leadership or head role within financial technology, payments, or banking sectors
• Experience in leading teams handling customer profiling, performance analytics, and data engineering

Knowledge (knowledgeable in the following) :

• Deep knowledge of analytics frameworks, data governance, data engineering, and BI tools
• Understanding of digital financial services, including e-wallets, payments, and compliance requirements (e.g., KYC, AML)
• Familiarity with cloud-based data platforms, data lakes, and API integrations

Skills:

• Strong analytical and strategic thinking
• Data storytelling and data-driven decision-making
• Excellent leadership, stakeholder management, and cross-functional collaboration skills
• Proficiency in SQL, Python/R, data visualization tools (Power BI, Tableau), and cloud ecosystems (AWS, GCP, Azure)
• Project management and change leadership
• Understanding of statistical methods and when to apply them (application of these methods can be left to the sub-sections)
• Understanding of BI (e.g., PowerBI, Tableau, etc) and statistical tools (e.g., R, SPSS, Stata, etc) - Knowledge of data privacy regulations (nice to have, but not essential)

DUTIES AND RESPONSIBILITIES AREAS OF RESPONSIBILITY

1. Strategic Leadership

• Develop and implement a robust data strategy aligned with PalawanPay's business objectives
• Champion data as a strategic asset to drive digital adoption, customer engagement, and operational efficiency

2. Customer Profiling

• Build and operationalize customer-centric data models and APIs to enable revenue-generating opportunities (e.g., credit scoring, targeted marketing, KYC outsourcing)
• Collaborate with product and marketing teams to develop customer segmentation and personalization strategies

3. Business Intelligence

• Lead the development of dashboards, KPIs, and performance metrics to support product, operations, and leadership decision-making
• Partner with business units to drive data literacy and performance insights

4. Data Pipelining and Engineering

• Oversee the design and management of data pipelines and data lakes to ensure seamless data availability and scalability
• Ensure data integrity, compliance, and security through structured governance practices

5. Team and Capability Building

• Build and lead a high-performing analytics team composed of data scientists, analysts, and engineers
• Foster a culture of innovation, agility, and continuous learning 6. Governance and Risk Management
• Ensure adherence to regulatory and data privacy requirements (e.g., Data Privacy Act, BSP regulations)
• Lead initiatives on data quality management and data lifecycle governance