What Jobs are available for Agents in the Philippines?
Showing 265 Agents jobs in the Philippines
Healthcare Agents
Posted today
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Job Description
- The Customer Service Associate will provide exceptional customer service to UST customers via inbound Call Center Operations
- Receive and respond to inbound phone calls for customer assistance
- Respond to outbound phone call requests
- Document all calls in ticketing and tracking systems
- Respond to customer inquiries and provide data to customers within a required time frame
- Act as liaison between claims department and providers
- Research customer claims in the primary payor systems
- Ensure highest level of customer service on every call
- Perform other duties as assigned or necessary
- Maintain a full comprehensive understanding of the covered benefits, coding and reimbursement policies and contracts
Required Skills/Abilities
- High school degree required; college level an advantage
- At least 1 year of contact center experience
- Knowledge of physician practice and hospital coding, billing and medical terminology, CPT, HCPCS, ICD-9 and ICD-10 an advantage
- Excellent verbal and written communication skills.
- Good Attention to detail and problem solving skills
- Proficiency with MS Office applications, especially Word and Excel
- Amenable to full onsite work (McKinley)
- Hired candidates will be provided project completion bonus at the end of contract term (4-5 months)
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BPO Agents
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Job Description
Job description
Job Title: Pre-Sales Executive / Revenue Growth Executive (Remote – Philippines)
Location: Remote (Philippines - based candidates only)
Job Type: Full-Time | Remote | B2B Sales Support
About Us
At Korfshore, we specialize in offshore staffing solutions, BPO services, finance & accounting, and AI-powered business support for clients across Australia, USA, and Europe. As part of our expansion strategy, we are seeking driven and articulate professionals from South Africa who can help us generate new opportunities, qualify leads, and accelerate revenue growth in international markets.
Role Review
We are looking for an energetic Pre-Sales / Revenue Growth Executive who can engage prospects in the USA and Australian markets, qualify opportunities, and set appointments for our sales team. This role requires excellent communication skills, a strong understanding of B2B sales, and the ability to work in a fast-paced, remote environment.
Key Responsibilities
. Conduct outbound calls, emails, and LinkedIn outreach to qualify leads in the USA and Australian markets.
· Schedule meetings and appointments for the senior sales team.
· Follow up on inbound leads and nurture them through the sales cycle.
· Collaborate with the marketing team to execute lead generation campaigns.
· Maintain accurate and updated CRM records (HubSpot, Zoho, Salesforce, or similar).
· Provide pre-sales support for enterprise solutions and outsourcing services.
Requirements
· Minimum 2 years of experience in B2B sales, pre-sales, or appointment setting.
· Excellent English communication skills (both written and spoken) to engage with USA and
Australian clients.
· Strong experience with CRM tools (HubSpot, Salesforce, Zoho, etc.).
· Proven ability to conduct cold outreach and convert leads into qualified opportunities.
· Familiarity with outsourcing, IT services, or BPO industry is highly desirable.
· Self-motivated, target-driven, and comfortable working independently in a remote setup.
What We Offer
· 100% remote work based in Philippines.
· Competitive base pay + performance-based incentives.
· Career growth opportunities into senior sales or business development roles.
· Exposure to international markets and global client base.
· Supportive international team and access to training resources.
Interested? Send your CV with subject line:
Pre-Sales Executive –Philippines to
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Tenured Agents
Posted today
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Job Description
Are you ready to make an impact? Join us as a Customer Service Specialist and jumpstart your career
Key Responsibilities:
- Responding to queries and providing assistance for questions and problems.
- Following up with customers to ensure full resolution of issues.
- Running reports to analyze common complaints and problems.
- Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions
Job Highlights:
- Competitive salary package
- HMO for employee and 2 dependents
- Performance bonus
- Career development opportunities
Qualifications:
- At least_ 1st year completed in college no back subjects_
- Minimum_ 18 months relevant BPO work experience_
- We are also accepting High School Graduate or Senior High School Graduate with minimum of 4 years BPO working experience
- With good communication skills
- With no issues working onsite 100% in our Clark, Pampanga office
- With no issues working on night shifts, shifting schedule, weekends & holidays
Why join us?
- Quarterly Performance Bonus
- 24 Leaves annually
- Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
- Outstanding career development opportunities and fast track career progression
- Enjoy a fair work-life balance.
- Learning and Development Trainings
- We value Inclusion and Diversity
- Great Place to Work Certified
Job Types: Full-time, Permanent
Pay: Up to Php28,000.00 per month
Benefits:
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Application Question(s):
- Highest educational attainment:
- Total BPO International voice experience:
- Unemployed:
Language:
- English (Required)
Location:
- Pampanga (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
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Bilingual Agents
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Job Description
This would entail providing support in many varieties on Airline's customer service in Thai Language.
- Candidate must be at least college undergraduate or Graduate of any Bachelor's degree.
- High level of and proven experience in both Written & Spoken in Thai Language.
- Preferably with good English-Speaking skills with 1-2 years' experience in customer service.
- Willing to work onsite in Alabang, Muntinlupa, in a flexible shifting or rotational schedule within 24/7 work hours.
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BPO Agents
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Job Description
Job Summary:
We are looking for friendly, patient, and professional Customer Service Representatives to assist customers with inquiries, issues, and product/service support across various industries such as telecommunications, finance, technology, sales, and insurance.
Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails.
- Answer customer questions about products, services, or accounts.
- Resolve complaints or technical issues efficiently and politely.
- Process orders, applications, payments, or claims.
- Provide accurate information and follow company procedures.
- Upsell or cross-sell products when needed (for sales-related roles).
- Keep records of customer interactions and update systems.
- Meet performance targets (e.g. quality, speed, customer satisfaction).
Qualifications:
- High school diploma or equivalent.
- Good communication and problem-solving skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced environment.
- Experience in customer service is a plus, but not required.
Industries Available:
- Telecommunications – Internet, phone, and mobile services support.
- Financial Services – Banking, loans, and account assistance.
- Technology – Software, hardware, or app-related help.
- Sales – Customer acquisition, product info, and upselling.
- Insurance – Policy info, claims, and coverage support.
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- On-site parking
- Paid training
- Pay raise
Work Location: In person
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Telesales Agents
Posted today
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Job Description
I'm helping
Tarek Associates
find a top candidate to join their team
full-time
for the role of
Telesales Agents - Education Counsellors
.
You'll shape the future of our innovative projects and drive significant impact.
Compensation:
Provide your expected compensation while applying
- Commissions (:USD5/month)
Location:
Remote: Philippines
Mission of Tarek Associates:
"To guide students to their perfect educational fit, providing unwavering support throughout the admission journey, granting access to world-class education."
What makes you a strong candidate:
- You are proficient in Telesales, Online tools, Customer support, CRM (Customer relationship management).
- You have the potential to develop in Educational sales.
- English - Conversational
Responsibilities and more:
Tarek Associates — a UK-based education consultancy — is looking for experienced telesales professionals with excellent English skills to join our remote team.
What we need:
• Strong spoken & written English
• Telesales or customer support experience
• Confident handling student inquiries & leads
• Comfortable with CRMs and online tools
9 AM – 5 PM UK time | Full-time | Remote | Long-term role
Pay - Salary + Commissions
If you're based in the Philippines and ready to grow with a global team, send a DM or comment below
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Seasonal Agents
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Job Description
The associate plays a critical role in delivering exceptional customer service by addressing inquiries and resolving issues related to password/login concerns, insurance benefits eligibility, and claims. This position requires strong communication, problem-solving, and analytical skills to ensure customer satisfaction and operational efficiency.
Responsibilities:
- Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts
- Analyze customer issues and deliver effective solutions promptly and professionally
- Retrieve and document customer information, activities, and changes accurately within the database
- Maintain detailed documentation of inquiry outcomes to ensure proper tracking and analysis
- Build and sustain positive relationships with customers while collaborating with internal teams to handle requests efficiently and in a timely manner
- Research and analyze data to address operational challenges and resolve customer service issues
- Manage follow-up communications via calls or emails to ensure customer satisfaction and issue resolution
- Adapt to non-standard practices and procedures using automated systems while maintaining high levels of accuracy and compliance
- Understand and respond effectively to the needs and expectations of both internal and external customers
- Resolve password / account access issues when needed
Key Qualifications
- Education: High school diploma or equivalent is required
- Experience: Minimum of 1 year of experience in an automated customer service environment, or an equivalent combination of education and experience
- Must have NBI clearance
Skills:
Strong oral, written, and interpersonal communication abilities
- Excellent problem-solving and analytical skills
- Proficiency in using computer systems and databases for data entry and retrieval
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Customer-focused mindset with a commitment to delivering exceptional service
- Strong facilitation skills and the ability to coordinate with multiple teams
Preferred Attributes
- Proven ability to handle moderately complex functions with minimal supervision
- Demonstrated capability to adapt and respond to diverse customer needs and scenarios
- Amenable to work nightshift and onsite (Taguig)
- Willing to work as a project-based employee for 3 months
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Sales Agents
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Job Description
Virtual Staffing Solutions is seeking driven and results-oriented Sales Representatives to join our growing team. The ideal candidate will play a key role in connecting business clients with tailored funding solutions. This position involves qualifying leads, engaging clients in meaningful financial discussions, and helping them navigate funding options that best fit their business needs.
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Travel Agents
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Job Description
Virtual Staffing Solutions is looking for a dedicated and customer-focused Travel Agents to join our team. In this role, you will assist club members with their travel needs by providing expert guidance, booking services, and personalized support. You will handle inbound calls, resolve travel-related concerns, and ensure a seamless booking experience from start to finish.
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Telco Agents
Posted today
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Job Description
Customer Service Representative (Work-In-Office)
Welcome to a Great Place for Great Careers
At iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.
From your very first day, you'll be supported by a team that's committed to helping you grow. Along the way, you'll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.
What Your Day-to-Day Looks Like
As a Customer Service Representative, you will:
Take inbound calls with energy, empathy, and professionalism.
Connect with customers, listen closely, and offer the right solutions.
Build trust with clients and teammates by being dependable and supportive.
Handle customer needs with care, aiming to resolve issues on the first call.
Deliver excellent service while learning how to meet customer experience goals.
Share product knowledge in a clear, friendly way that helps customers.
Who We're Looking For
At least 18 years old and a High School/Senior High graduate
Strong English communication skills
Customer service or BPO experience is a plus, but not required
A positive, dependable attitude with a willingness to learn
Comfortable using a computer and navigating online tools
Why You'll Love Working at iQor
Competitive pay and allowances with monthly incentives.
HMO benefits for you, plus options to enroll up to 5 dependents.
Up to 30 days of paid leave annually (with up to 21 days convertible to cash).
Night differential pay, group life insurance, and free onsite medical care.
Training, coaching, and quarterly appraisals to support your career growth.
Ready to build great careers for success? Click 'Proceed' to start your journey as an iQor Customer Service Representative
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