8 Advanced Clinical Specialist Roles jobs in the Philippines

Overview:
We are looking for an experienced Virtual Assistant with a nursing background to support patient communication for a cardiac care practice. This is not a regular admin or sales VA role we need someone who understands healthcare and can engage with patients in a professional, empathetic way.

Key Responsibilities:

• Communicate with patients via calls, messages, or emails.

• Explain care instructions and answer patient questions (within scope, not diagnosing).

• Coordinate appointments, reminders, and follow-ups.

• Keep accurate records of patient interactions.

• Collaborate with the physician and clinic team to ensure smooth patient care.

Qualifications:

• Nursing education or professional experience required.

• Strong communication and interpersonal skills.

• Experience in patient-facing or telehealth roles preferred.

• Organized, detail-oriented, and comfortable handling confidential information.

This is a remote position.

Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services. 

The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent communication. This role requires strong organizational skills, attention to detail, and a compassionate, professional approach to patient-facing responsibilities.

In addition to patient-facing coordination, the role will include assisting with therapist scheduling, timesheet review, and documentation tracking to ensure clinic operations run efficiently.

About Our Client:

The clinic takes a play-based approach, creating a fun, engaging, and family-centered environment where children thrive in their development.

The team values collaboration, excellent communication, and proactive support for both families and therapists. Their culture is warm and supportive, with a focus on ensuring every patient and family feels cared for throughout their therapy journey.

Responsibilities

Patient-Facing Responsibilities

Maintain up-to-date therapy caseloads to ensure optimal utilization.

Create and manage patient files in the clinic’s EMR system.

Review intake paperwork for accuracy; confirm it is received 48 hours prior to appointments.

Conduct intake calls with new patients and families.

Schedule evaluations and ongoing appointments, coordinating with therapists for availability.

Manage cancellations, follow the clinic’s cancellation policy, and work proactively to reduce missed visits.

Maintain and manage the clinic waitlist, ensuring timely communication with families.

Manage email communications with clients, ensuring professional and timely responses.

Operational & Administrative Support

Review therapist timesheets for payroll purposes and track weekly hours in the clinic’s system.

Assist with documentation review to ensure compliance and accuracy.

Support coordination across therapists and admin staff for smooth clinic workflow.

Manage and update email lists for client communication.

Requirements

Prior experience as a Patient Care Coordinator, Medical Office Assistant, or Administrative Assistant in a healthcare setting (pediatrics experience preferred).

Strong organizational skills with attention to detail.

Excellent communication skills (verbal and written) with a professional and compassionate tone.

Experience using EMR systems (clinic uses Practice Pro)

Proficiency in Office 365 (Teams, SharePoint, Outlook) and comfort with digital scheduling and tracking tools.

Ability to manage multiple responsibilities while maintaining accuracy and professionalism.

Reliable, proactive, and able to integrate as a core member of the client’s team.

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines. 

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Patient Care Coordinator to support our client's growing physical therapy clinic based in Seattle, Washington (Pacific Time). In this fully remote role, you will manage the clinic’s front office workflow—ensuring patients receive excellent support and a welcoming experience from their first interaction through ongoing care.  About the Practice  The clinic is committed to providing personalized, patient-centered physical therapy services in a collaborative and supportive environment. With a focus on community care and building strong client relationships, they value professionalism, empathy, and reliability in every patient interaction.  Why Join This Team?  Mission-driven environment focused on patient care  Opportunity to support a community-focused physical therapy practice  Collaborative and compassionate team culture  Direct impact on patient experience and satisfaction  Responsibilities  Answer phone calls, emails, and SMS patient inquiries  Schedule and confirm appointments, follow-ups, and referrals  Process intake forms and maintain patient records in EMR  Verify insurance and coordinate with billing staff as needed  Provide polite and professional customer service to patients  Support front desk workflow, including reminders, forms, and general inquiries  Collaborate with in-person staff to ensure smooth operations  Tools & Platforms  EMR: Prompt EMR  Communication: Gmail  Phones: Weave  File Management: Google Drive  Scheduling: Prompt EMR Scheduler  Requirements 1+ year experience in healthcare admin, receptionist, or VA role  Familiarity with U.S. insurance verification workflows preferred  Strong communication and organizational skills  Fluent spoken and written English  Comfortable working U.S. business hours (Pacific Time)  Benefits Competitive salary commensurate with experience  Opportunities for professional development and growth  Work in a dynamic and supportive team environment  Make a meaningful impact by helping to build and strengthen families in the Philippines 

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates itwhere your skills and values drive our collective progress and impact.
+ **Key Responsibilities**
+ Conduct internal and external staff training on equipment installations and treatment protocols, ensuring alignment with company-approved training materials.
+ Deliver high-quality customer training sessions based on Soltas current treatment guidelines.
+ Provide follow-up coaching and support to both internal teams and customers to reinforce training effectiveness and ensure optimal outcomes.
+ Develop and maintain training tools, resources, and educational content.
+ Serve as a subject matter expert in relevant therapeutic areas, offering clinical support and troubleshooting for healthcare professionals (HCPs) and internal stakeholders.
+ Collaborate with Sales and Marketing teams to support business growth through compliant, evidence-based clinical education.
+ Stay informed on industry trends and competitor products; educate internal teams on Soltas competitive advantages.
+ Share updates on new products, therapies, and technologies through active participation in clinical and technical discussions.
+ Work closely with the Regional Clinical Advisor to update training materials and share best practices.
+ Coordinate and support company- and investigator-initiated clinical studies within the region.
+ Assist in organizing and supporting trade shows, company events, professional workshops, and patient seminars.
+ Travel frequently (5060%) to customer sites, events, and training sessions.
+ Uphold Soltas values by demonstrating professionalism, integrity, and ethical conduct at all times.
+ Maintain accurate training records and clinical documentation.
+ Communicate regularly with cross-functional teams including Commercial, Regulatory, Medical Affairs, and Clinical teams on relevant clinical matters.
+ **Qualifications & Experience**
+ Bachelors degree in nursing, Healthcare, or a related field; clinical experience required.
+ Minimum of 5 years experience in a clinical or healthcare setting; experience in aesthetics or cosmetic medicine is highly desirable.
+ Proven experience in delivering clinical training and promoting procedures within a practice to drive utilization and sales.
+ Strong verbal and written communication skills with the ability to present confidently and professionally.
+ High ethical standards and a strong sense of business integrity.
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Job Title:** **Associate Investigator Grants Analyst**
**Summarized Purpose:**
Prepares, reviews and finalizes global investigator grant budget and payment schedule terms and conditions templates for multiple studies. Develops investigator grant budget negotiation parameters with clients, communicates client processes, procedures and negotiation parameters to local team members. Liaises and establishes relationships with clients and internal PPD functional teams and Contract Specialists as directed by Contract Managers.
Work Set Up: Remote
Work Schedule: Morning Shift 9AM to 6PM
**Essential Functions:**
+ Assists in the development of investigator grant budget grids for applicable countries in assigned studies inclusive of coordination with therapeutic and operational subject matter experts, as appropriate, to ensure proper grant development.
+ Drafts applicable payment terms and condition templates for investigator grant budget grids.
+ Coordinates internal/external approvals and feedback to investigator grant budget grids and payment schedules.
+ Provides support for escalations with external clients for investigator budget development, process and negotiation parameters.
+ Provides approved investigator grant grids and payment schedules, process and negotiation parameters to local teams.
+ Coordinates with internal departments to ensure various site startup activities are aligned with investigator grant activities and mutually agreed upon timelines; ensures alignment of investigator budget negotiation process for sites and study are properly aligned to the critical path for site activation.
+ Adheres to PPD's target cycle times for site activations.
+ Completes tracking and reporting as required.
**Job Complexity:**
Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
**Job Knowledge:**
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Supervision Received Normally receives detailed instructions on all work.
**Business Relationships:**
Contacts are primarily with immediate supervisor, and other personnel in the department. Builds stable working relationships internally.
**Qualifications:**
**Education and Experience:**
+ Bachelor's degree or equivalent and relevant formal academic / vocational qualification
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
**Knowledge, Skills and Abilities:**
+ Basic understanding of the principles of investigator grant template drafting
+ Capable of reviewing and analyzing a protocol schedule of events to draft applicable budget grid and payment schedules therefrom
+ Basic understanding of the pharmaceutical product development process and involvement of CROs
+ Good oral and written communication skills
+ Good attention to detail
+ Good math skills
+ Capable of working independently or in a team environment
+ Good organizational and time management skills
+ Proven flexibility and adaptability
+ Basic proficiency with negotiation and conflict management
+ Possesses cross cultural awareness and is able to adapt appropriately
+ Good customer service skills, demonstrating a customer focused style of communication, problem solving and collaboration
+ Basic experience with automated systems and computerized applications, such as, Microsoft Outlook, Excel, Word, etc
+ Capable of acting independently and leading functional studies with general oversight
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Job Description Summary**
The Clinical Application Specialist plays a critical role in supporting BD Biosciences' platforms by delivering expert-level technical assistance, training, and customer engagement. This role ensures optimal instrument performance, drives product adoption, and enhances customer satisfaction through hands-on support and collaboration with commercial teams.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
The **Clinical Application Specialist** plays a critical role in supporting BD Biosciences' platforms by delivering expert-level technical assistance, training, and customer engagement. This role ensures optimal instrument performance, drives product adoption, and enhances customer satisfaction through hands-on support and collaboration with commercial teams.
**Key Responsibilities:**
+ Deliver on-site troubleshooting and technical support for BD Biosciences instruments and assays.
+ Conduct pre- and post-sales training for BD staff, distributors, and end users.
+ Collaborate with Account Managers during sales calls, acting as a technical consultant.
+ Perform product demonstrations and present seminars to various stakeholders.
+ Develop and maintain training materials and documentation for product platforms.
+ Provide emergency support and flexible availability based on business needs.
+ Maintain proficiency in instrument functionality and assay troubleshooting.
+ Collect customer insights to inform sales strategies and product development.
+ Regularly update Salesforce Dot Com (SFDC) with customer interactions and activities.
+ Uphold BD's policies and contribute to continuous improvement initiatives.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
PHL Manila - Taguig City
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.