581 Administration Specialist jobs in the Philippines

The position is primarily responsible for supporting the administration and maintenance of the bank database system. The position is also responsible for keeping the security and integrity of these databases.

Duties and Responsibilities

1. Maintains access control measures, data encryption, and monitoring database activity for potential security breaches
2. Supports the disaster recovery plans to protect the bank's data in case of hardware failures, human errors, or other emergencies
3. Participates in data migration and integration projects for new bank systems or upgrades
4. Distributes data to the right user, in appropriate format and request
5. Addresses and responds to database-related incidents and escalates complex concerns to Superior
6. Keeps abreast of the current trend and best practices in database administration to maintain consistency and efficiency in supporting the business operations

Minimum Qualifications

1. Graduate of Computer-related, Engineering or Math-related courses
2. With at least two (2) years of work-related experience in data administration preferably from a bank or financial services industry
3. Knowledgeable on Database Standards and Applications
4. Amenable to work in Makati

The position is primarily responsible for providing support in ensuring that all endpoints (laptop, desktop, and servers) are properly configured, built, and passed the security standards of the bank prior to issuance. The position is also responsible for providing network connectivity and other peripherals to the bank's business units.

Key Responsibilities:

• Implements standards in managing issuance of endpoints.
• Participates in the creation and enhancement of processes on endpoint and servers for efficient delivery and improved user experience.
• Provides network connectivity and other peripherals to the bank's business units.
• Conducts installation and configuration of the server operating system.
• Supports the setting up of network connections and the proper communication between servers and other devices.
• Handles Server Patch Managements and upgrades to ensure that servers are protected against known vulnerabilities and reducing the risk of security breaches and downtime.
• Gives support relative to endpoint, network, servers, etc.

Job Requirements:

• Graduate of IT-related, Engineering or Math-related courses.
• At least 2-3 years of experience in systems administration of Windows Servers/Clients and Linux Servers
• Experience in implementing/understanding of IT security industry standards and policies.
• Key Skills: Systems Administration, Active Directory, Linux Bash Scripting, Powershell, ITIL, Patching
• Amenable to work in Makati City

Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.

Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a pioneering team.

About The Role
As a
License Administration Specialist
, you'll be part of our global license team, responsible for delivering and managing software licenses for customers worldwide. In this role, you'll handle the complete license lifecycle — from creation and delivery to updates and troubleshooting — while providing high-quality operational and technical support. You will be the go-to contact for license requests and issue resolution, working closely with internal teams and customers to ensure smooth, accurate, and timely license delivery every time.

Your Responsibilities

• Manage the full license lifecycle in internal tools: creation, updates, delivery, and closure
• Process license requests submitted by internal stakeholders or customers
• Respond to license-related inquiries via email and phone in a professional and timely manner
• Investigate and resolve licensing issues using system logs, internal tools, and collaboration with other teams
• Document customer cases, actions taken, and final resolutions accurately
• Coordinate with cross-functional teams to ensure smooth license delivery
• Maintain data accuracy and ensure compliance with internal processes and audit requirements
• Support new customer onboarding with correct license setup and guidance
• Participate in internal process improvements and knowledge-sharing initiatives

Must-Have Qualifications
What We're Looking For:

• 1–2 years of experience in customer support, license administration, or a related administrative role
• Strong problem-solving skills with the ability to troubleshoot issues independently
• Excellent English communication skills (written and spoken) with a strong customer service orientation
• Basic technical understanding and analytical mindset
• High attention to detail and accuracy in system and data handling
• Structured and organized work style, able to prioritize under pressure
• Hands-on mentality and willingness to take ownership of operational tasks end-to-end
• Ability to work effectively in a global, cross-functional team environment
• Comfortable working in shifts and managing time-sensitive operational tasks

Preferred Qualifications

• Experience in software licensing, contract administration, or business operations
• Understanding of software licensing models and processes
• Ability to identify trends and suggest workflow improvements

OUR CORE VALUES
Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You'll Love Working At Tricentis

• Market competitive salary + success-oriented bonus.
• Day 1 HMO coverage with 3 free dependents.
• Hybrid work arrangement
• Work with the market leader in model-based automation testing.
• Supportive and engaged leadership team.
• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice
• We're a global company

Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.

Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a pioneering team.

About the Role:

As a License Administration Specialist, you'll be part of our global license team, responsible for delivering and managing software licenses for customers worldwide. In this role, you'll handle the complete license lifecycle — from creation and delivery to updates and troubleshooting — while providing high-quality operational and technical support. You will be the go-to contact for license requests and issue resolution, working closely with internal teams and customers to ensure smooth, accurate, and timely license delivery every time.

Your Responsibilities:

• Manage the full license lifecycle in internal tools: creation, updates, delivery, and closure
• Process license requests submitted by internal stakeholders or customers
• Respond to license-related inquiries via email and phone in a professional and timely manner
• Investigate and resolve licensing issues using system logs, internal tools, and collaboration with other teams
• Document customer cases, actions taken, and final resolutions accurately
• Coordinate with cross-functional teams to ensure smooth license delivery
• Maintain data accuracy and ensure compliance with internal processes and audit requirements
• Support new customer onboarding with correct license setup and guidance
• Participate in internal process improvements and knowledge-sharing initiatives

What We're Looking For:

Must-Have Qualifications:

• 1–2 years of experience in customer support, license administration, or a related administrative role
• Strong problem-solving skills with the ability to troubleshoot issues independently
• Excellent English communication skills (written and spoken) with a strong customer service orientation
• Basic technical understanding and analytical mindset
• High attention to detail and accuracy in system and data handling
• Structured and organized work style, able to prioritize under pressure
• Hands-on mentality and willingness to take ownership of operational tasks end-to-end
• Ability to work effectively in a global, cross-functional team environment
• Comfortable working in shifts and managing time-sensitive operational tasks

Preferred Qualifications:

• Experience in software licensing, contract administration, or business operations
• Understanding of software licensing models and processes
• Ability to identify trends and suggest workflow improvements

OUR CORE VALUES

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Why You'll Love Working at Tricentis:

• Market competitive salary + success-oriented bonus.
• Day 1 HMO coverage with 3 free dependents.
• Hybrid work arrangement
• Work with the market leader in model-based automation testing.
• Supportive and engaged leadership team.
• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice
• We're a global company

Role Overview:

The HR Administration Specialist plays a key role in supporting the HR Manager by handling the execution of HR processes and ensuring seamless day-to-day HR operations. This role focuses on HR administration, employee lifecycle processes, HR data management, and compliance, helping to maintain an efficient and employee-friendly workplace.

Key Responsibilities:

• Assist in onboarding ensuring timely completion of new hire documentation, systems set up, access provisioning and offboarding processes, ensuring a smooth transition for employees.
• Maintain employee records and ensure data accuracy in HRIS and filing systems.
• Manage employee records, maintain an accurate HR database, conduct regular data validations, and ensure complete and well-documented records.
• Support hybrid work logistics, including onsite activities (transportation/accommodation) and compliance with work policies.
• Oversee the proper administration of employee benefits, support payroll coordination, and ensure the accuracy of timekeeping records.
• Coordinate employee engagement activities and company-wide HR initiatives to employees, ensuring alignment with core values.
• Support the implementation of the Rewards & Recognition Program, Employee wellness and other engagement activities in collaboration with different HR departments.
• Assist in internal HR communications, ensuring employees receive timely and accurate updates on policies and programs.
• Assist in the performance evaluation process, helping with KPI tracking and documentation.
• Ensure proper compliance with Philippine labor laws and company policies, supporting the HR Manager in audits and legal matters.
• Provide administrative support in handling employee relations cases, including documentation and scheduling.
• Maintain and update HR reports and analytics to support decision-making.
• Identify areas for HR process optimization and recommend improvements to streamline workflows.
• Participate in cross-functional HR projects to improve operational efficiency and employee experience.
• Assist in the implementation of HR system updates and automation initiatives.
• Other tasks or projects that can be assigned from time to time.

Qualifications & Requirements:

• 2 years of experience in HR operations, people operations, or a related HR support role.
• Strong understanding of HR processes, compliance, and employee lifecycle management.
• Experience with HR systems, data management, and process improvement is a plus.
• Excellent communication and organizational skills.
• Ability to handle multiple tasks efficiently in a fast-paced hybrid work environment.

Job Description

You will:

• Autonomously manage a daily task list within turnaround time expectations.

• Investigate initial claims for approval under FMLA, PPL, STD (Preg/Maternity cases), and WC

programs.

• Support Nurse Case Manager in administering leaves under STD, LTD, FMLA, PPL, ADA, and WC

Programs.

• Interpret and correctly apply provisions of STD, LTD, FMLA, PPL, ADA, and WC Plans.

• Determine if requested time-off is within acceptable guidelines. Request medical records from

attending physician, completing non-complex outreach to physician offices, and consulting with

nursing staff.

• Support the Nurse Case Manager in the return-to-work process with the employee, human

resources, supervisor, and third-party vendor until the employee is released to full duty.

• Assist LTD claimant with Social Security filing(s) and Medicare approval. Update LTD claims for

Social Security Award status. Audit and sign-off on coworkers' LTD calculation sheets.

• Coordinate pay on approved workers' compensation cases with carrier and maintain claims in leave

management system. Determine and establish accurate coding of unpaid (FMLA, ADA, WC) and paid

(STD, PPL, LTD) leaves in HRIS system.

• Ensure accurate application of state offsets, maintain offset calculators, and continuously monitor

for any changes in offset amounts or the inclusion of new states.

• Coordinate with 3rd party vendor for claim administration and lost time for Canadian leaves.

• Assist the Nurse Case Manager in gathering all case materials to prepare an appeal before the

Welfare Plan Committee.

• As needed, work with HR legal department in drafting employee disability communications.

• Complete annual LTD audit.

• Perform Iron Mountain File archiving.

• Provides training and support to Managers for any leaves related issue.

• Delivers ongoing training to HR Support Line agents.

• Troubleshoots and assists with leave management system; collaborate on resolution plans.

• Create, audit, and distribute reports as needed.

Pitney Bowes - Confidential

• Triage and address non-clinical Jira tickets.

• Manage fax server documents/email inbox (Absence Management, Workers' Compensation, Fitness

Center).

• Coordinate invoices/bill payments.

• Manage and schedule all meetings. Draft and circulate meeting agendas and minutes.

• Respond to all department subpoenas and requests for Absence Management documentation.

• Complete all requests for disability pay information on state disability forms.

• Complete special projects, and travel, as assigned. This includes assisting with projects within the

Benefits department.

Your Background

As a Claims Examiner, you have:

• 5+ years claims processing experiences within an insurance company or third-party administrator.

• Experience in tightly managing claims and administering services on self-insured accounts.

• Problem-solving ability.

• Excellent written and verbal communication skills for both counseling and meeting presentations.

• Excellent interpersonal skills and the ability to deal with all levels of management and employees on

very sensitive and emotional issues.

• Experience with good customer service standards.

• Candidates need to demonstrate investigative and analytical skills, advanced written and verbal

skills, a proven record in return-to-work programs, and understanding the social security disability

insurance program.

• Ability to work effectively within a team atmosphere.

• Excellent computer skills.

• Knowledge of benefit administration and/or similar administrative skills.

• Complete understanding and application of all current plans and practices.

• Ability to be completely objective and not easily swayed by the personal interest of unit

administrators or individual employee claimants.

• Familiarity with STD, FMLA, LTD, WC, ADA, PPL, state offsets, OSHA & safety rules & guidelines.

We are seeking a detail-oriented and proactive Operations & Project Support Coordinator to play a critical role in ensuring the smooth execution of daily operations, project timelines, and virtual events. This role blends operations management, project coordination, and marketing/social media support to keep initiatives on track and enhance organizational impact. The ideal candidate is highly organized, tech-savvy, and comfortable managing both behind-the-scenes logistics and client-facing virtual engagements.

Operations & Project Management

• Take notes during meetings and track action items.
• Manage project timelines and update tasks in Wrike.
• Monitor deliverables to ensure projects remain on schedule.
• Collaborate with the team to capture and assign tasks.
• Conduct research for programs, training, and proposals.
• Create monthly project and program updates.
• Maintain up-to-date client information in the CRM.
• Support the development and implementation of organizational systems and processes.
• Perform data entry, spreadsheet creation, and other administrative duties.

Virtual Facilitation & Technical Support

• Manage waiting rooms, chat, and Q&A functions in virtual meetings.
• Create and assign participants to breakout rooms and provide real-time support.
• Assist participants during virtual sessions to ensure smooth engagement.
• Create and edit shared Google documents for collaboration.
• Manage sign-up and registration processes for events.
• Be comfortable appearing on camera during virtual meetings and events.

Marketing & Social Media Support

• Assist with the creation of marketing content and social media updates.
• Support digital campaigns to increase visibility and engagement.
• Track marketing performance metrics and provide reports.

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field (preferred).
• 2+ years of experience in operations, project coordination, or administrative support.
• Strong technical skills, with proficiency in Wrike, CRM systems, Google Workspace, and virtual platforms (Zoom, MS Teams, etc.).
• Exceptional organizational and multitasking abilities with attention to detail.
• Strong written and verbal communication skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Experience with social media management and marketing support is a plus.
• Professional presence and ability to engage on camera during virtual events.

• Healthy, conducive work environment (Great Place to WorkTM – Certified three years in a row)
• Competitive salary
• 16 leave credits + all client-based holidays
• De Minimis/ Allowances (Upon regularization)
• HMO coverage + dependent
• Lots of opportunities to enhance your skills, acquire new experiences, work among experts, and grow your career.
• Exposure to world-class, high-level management from local and international direct supervisors.

As a Senior HR Personnel Administration Specialist, your primary goal is to streamline and enhance our HR operations, ensuring that all administrative tasks are executed efficiently and effectively. You will be part of a dedicated HR team that values collaboration and open communication. Reporting to the HR Team Lead, you will work closely with colleagues across various departments, navigating unique challenges while enhancing our personnel administration processes. In this role, your attention to detail and commitment to quality will have a direct impact on our operational success, allowing us to achieve our organizational goals while maintaining the highest standards of HR practices. We look forward to the expertise you bring to drive our HR functions forward

• Coordinates and executes the HR activities and administrative tasks to ensure effective day-to-day HR operations and case management
• Provides support to and executes the respective HR processes
• Reviews HR policies and initiatives in order to ensure compliance with corporate standards; Keeps HR data quality
• Processes personnel administration, including usage of all correct transaction forms
• Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances
• Ensures proper approvals for all relevant HR processes in the area of responsibility

• Bachelor's Degree in any Business Management/ Administration, Human Resource, or Psychology-related course
• Minimum of three (3) years working experience as an HR professional with documentation handling background (related to Onboarding, Contract Management, and Personnel Administration); Preferably obtained from a multinational or shared service center working environment
• Knowledge in MS Office and SAP HR is required
• Excellent command of both spoken and written English
• With keenness to details and good analytical skills
• Amenable to work on a fixed term contract, day shift schedule (9:00 AM to 6:00 PM), and report on a hybrid work set-up in Ayala Avenue, Makati

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.