465 Admin Support jobs in the Philippines

This is a remote position.

Position Overview: As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on handling service recovery callouts, managing escalation calls, coordinating certificate releases, and ensuring accurate student allocations.

Key Responsibilities:

Handle escalated customer issues with professionalism and efficiency to achieve satisfactory resolutions. Conduct service recovery callouts to address and resolve student concerns promptly and effectively. Coordinate with RTOs to ensure timely release of certificates and accurate allocation of students. Maintain meticulous records of all escalations and resolutions for future reference and improvement. Collaborate closely with the operations team to streamline processes and improve service delivery. Monitor and manage the accuracy of processing cancellation refunds and certificate releasing. Act as a liaison between students, RTOs, and internal departments to ensure smooth communication and operations.

Key Performance Indicators (KPIs):

Count of Positive Reviews: Measure the number of positive feedback received from students and RTOs. Accuracy on Processing Cancellation Refunds: Track the precision and timeliness of cancellation refund processing. Certificate Releasing: Ensure certificates are released accurately and within agreed timelines.

Qualifications and Skills:

Proven experience in a client-facing role, ideally in customer support or client success. High attention to detail with a focus on accuracy and quality of work. Ability to thrive in a fast-paced environment and manage multiple priorities effectively. Strong interpersonal and communication skills, both written and verbal. Problem-solving mindset with the ability to think strategically and execute tactically. Capacity to work collaboratively in a team environment and independently when necessary. Track record of meeting and exceeding performance metrics and targets. Benefits WORK FROM HOME "FOREVER" + AU MORNING SHIFT Incentives such as 5-star hotel buffet (Solaire, Conrad, Okada, Grand Hyatt) Long term projects in a growing industry where you will make a significant impact on on someone's career. Great exchange rates! You get to keep what you make. No hefty paypal/upwork fees. Health Insurance (after 1 year) Fun and encouraging culture All expenses paid INTERNATIONAL TRAVEL incentive

Responsibilities

Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits).
Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue, and providing an appropriate response to callers.
Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends.
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives at its absolute discretion and without any limitation (implied or otherwise) on its ability to do so. Qualifications

Open to fresh graduates and career shifters
High school diploma, GED, or equivalent work experience
Skilled in problem-solving to quickly assess the current state and formulate recommendations
Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner

**Preferred Qualifications**:
**Responsibilities**:

- Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, ex

Concentrix

**Will report to**:Quezon City

**Note: Assessments will be done onsite at Taytay, Rizal. Those who are residing within or near Taytay, Rizal are highly encouraged to apply!**

**WITH FREE MEAL, TRANSPORTATION ALLOWANCE.**

**Customer Service Representative**

A **Customer Service Representative** is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

**Responsibilities**:

- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner

**Requirements**:

- College level with or without BPO experience
- At least SHS/HS graduate or equivalent with diploma
- With at least 6 months of BPO experience
- Good to excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Computer literate
- Can start asap
- Can go onsite

**Offer**:

- Up to Php 27,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities

**#JoinCNXC now and let’s be #DifferentTogether!**

**Salary**: Php18,000.00 - Php25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)

Concentrix

**Will report to**:Quezon City

**Note: Assessments will be done onsite at Taytay, Rizal. Those who are residing within or near Taytay, Rizal are highly encouraged to apply!**

**WITH FREE MEAL, TRANSPORTATION ALLOWANCE.**

**Customer Service Representative**

A **Customer Service Representative** is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

**Responsibilities**:

- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner

**Requirements**:

- College level with or without BPO experience
- At least SHS/HS graduate or equivalent with diploma
- With at least 6 months of BPO experience
- Good to excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Computer literate
- Can start asap
- Can go onsite

**Offer**:

- Up to Php 27,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities

**#JoinCNXC now and let’s be #DifferentTogether!**

**Salary**: Php18,000.00 - Php25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (required)

The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.

**Job Types**: Full-time, Permanent

**Salary**: Up to Php25,000.00 per month

**Benefits**:

- Health insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay

In this role, you'll be responsible in listening to customers' questions/concerns and provide answers/responses, provide information about products & services, take orders, calculate charges, process billing/payments, review customer accounts and make changes, if necessary.
br>To qualify, you must be:
• At least Senior High School graduate < r>• At least 6 months BPO experience < r>• Average to good English speaker/communicator < r>• Able to start ASAP < r>
1-DAY VIRTUAL PROCESS! APPLY TODAY!

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Responsibilities may include the following and other duties may be assigned: **
+ Solid understanding of transactional and general SAP activities, Salesforce.com, Sharepoint, etc.
+ Processes standard purchase orders from all internal and external customers via phone, fax, email, hand delivered, and system generated, into the SAP order entry system for shipment and invoicing
+ Responsible for data management, archiving and updating of purchase order, emails and customer information
+ Manages purchase order recognition, sorting, recording and distribution
+ Performs unclean and same day order entry analysis;
+ Executes and troubleshoots Supply Chain transactions using SAP and other tools in order to perform day-today activities
+ Performs Inventory Sharing within the region
+ Handles and coordinates urgent overnight deliveries, returns and replacements
+ Performs Backorder/Backlog Management activities such as demand matching, checking of inventory, and allocation of stocks
+ Responsible for orders to be received at the warehouse for next day delivery
+ Drives and maximizes revenue recognition within the assigned hospital and customer orders.
**Required Knowledge and Experience - Must Have**
+ Completed at least 2 years in College, Vocational, or Bachelor's Degree in any field
+ Minimum 4 years related experience. Fresh graduates with high learning agility may be considered
+ Proficiency in SAP R/3, MS Office Tools - MS Outlook; Excel, Word, Share point, SFDC
+ Some out of hours work will be required
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**About this role:**
Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders.
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience in banking and financial services or equivalent is preferred but not required.
+ Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.
**Job Expectations:**
+ Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
+ Must be open to split rest days or non-consecutive days off.
+ Must be amenable to onsite work; office is located in McKinley, Taguig City.
+ Must be willing to support a pure voice process and take inbound and/or outbound calls.
+ Must be able to attend full duration of required training period.
+ Ability to work additional hours as needed.
**Posting End Date:**
2 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

Customer Service Specialist
Requisition ID: 45325
Job Location(s):
Manila, PH
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: Hybrid
**The Impact You'll Make**
Join our Sales & Customer Service Focus Team to deliver exceptional customer experiences and drive operational excellence. You'll be the key link between our customers and internal teams, ensuring smooth order processing, proactive communication, and high satisfaction.
**What You'll Be Doing**
+ Manage customer orders from entry to delivery, ensuring accuracy and timely follow-up.
+ Serve as the primary contact for inquiries on orders, pricing, logistics, and invoicing.
+ Collaborate with Sales, Tech Support, and Fulfillment to deliver tailored solutions.
+ Handle customer communications with professionalism and efficiency.
+ Support team goals and contribute to achieving KPIs and customer satisfaction.
+ Perform additional duties as assigned by leadership.
**What We're Looking For**
+ Degree/Diploma in Business or related field.
+ 1-2 years of customer service experience in a cross-functional environment.
+ Proficient in SAP (Sales & Distribution) and Salesforce.
+ Strong understanding of supply chain processes.
+ Excellent communication and relationship-building skills.
+ Self-motivated, organized, and culturally adaptable.
**What You'll Get from Us**
1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.
**Ready to Make a Difference?**
If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.