228 27 Operations Manager jobs in the Philippines

Operations Manager

1008 Manila, Metropolitan Manila My Amazon Guy

Posted 5 days ago

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Job Description

Permanent

This is a remote position.

The Operations Manager plays a key role in driving the overall efficiency of the company. This position is responsible for planning, directing, and coordinating daily operations while ensuring that organizational goals are consistently met. The role involves managing personnel and resources, streamlining workflows, and implementing strategies that promote productivity and cost-effectiveness. The Operations Manager also monitors performance, identifies areas for improvement, and ensures that all tasks and projects are completed accurately, efficiently, and within established timelines. About My Amazon Guy: My Amazon Guy is a growing digital marketing agency with over 500+ employees and clients! We are engaging, rewarding, and innovative. Our company aims to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of. Responsibilities: - Policy & Process Development: Develop and implement operational policies and procedures to improve efficiency, drive performance, and reduce costs. - Compliance Oversight: Ensure all operations align with legal, regulatory, and industry standards. - Performance Monitoring: Track operations through data analysis, initiate corrective actions, and recommend improvements. - Process Optimization: Identify inefficiencies, investigate shortfalls, and design improvement strategies. - Quality Assurance: Establish and maintain high-quality standards across all services and projects. - Team Leadership: Supervise and mentor team members, conduct regular 1-on-1s, and ensure accountability for timely, accurate work. - Documentation & Tools: Create comprehensive SOPs and serve as an expert in Google Sheets and workflow management tools. - Client & Service Oversight: Review projects for upsell opportunities, call out potential breakdowns (e.g., order/automation issues), and resolve them proactively. - Service Expertise: Become highly knowledgeable in the company’s full range of service offerings, from Full Service Management to specialized audits, optimizations, and creative services. - Collaboration & Communication: Partner with other stakeholders, provide operational insights, and align strategies with company goals. - Innovation: Stay up-to-date with management trends and process optimization practices, introducing new tactics that optimize operational effectiveness. Requirements - Proven track record as an Operations Manager, or in a similar leadership role with experience in process optimization, compliance, and strategic operations management. - Strong ability to lead, inspire, and develop teams, with experience in performance management, coaching, and conducting regular evaluations. - Excellent written and verbal communication abilities, capable of clearly articulating strategies, providing feedback, and fostering collaboration across teams and stakeholders. - In-depth knowledge of business management principles, operational best practices, and organizational strategy. - Advanced knowledge of Microsoft Office Suite and G Suite, with demonstrated expertise in Google Sheets and the ability to create/manage complex spreadsheets. - Strong analytical skills with the ability to assess challenges, identify root causes, and develop actionable solutions. - Capable of setting long-term goals, anticipating challenges, and developing scalable processes that align with company growth. - Ability to thrive in a fast-paced, evolving environment while managing multiple projects and priorities. - Experience in service delivery and quality assurance, with a strong ability to identify upselling opportunities and ensure client satisfaction. - Passion for staying up to date with emerging operational practices, tools, and technologies to keep the organization at peak performance. - A dual-monitor setup is required (at least 8GB of RAM) - Must have at least 25 MBPS internet speed Benefits - 40 hours a week, 8 hours a day - Competitive salary base - Permanent WFH setup - Unlimited FREE access to MAG School courses and SOP Library! - Work schedule is in EST (Monday-Friday only) - Opportunities for professional development and career advancement
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Operations Manager I

Concentrix

Posted 3 days ago

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Job Title:
Operations Manager I
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
PHL Cebu City - J Center
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Accounting Operations Manager

ThermoFisher Scientific

Posted 4 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
Job Title: Manager of Accounting Operations
**Position Summary:**
At Thermo Fisher Scientific Inc., we are looking for an experienced Accounting Operations Manager to join our world-class Information Technology team. This position provides an opportunity to lead and encourage a group of hard-working professionals while maintaining flawless financial statements and regulatory compliance. Your strategic leadership will support our ambitious goals and foster a collaborative and inclusive work environment.
**Main Responsibilities**
+ Lead the supervision team of Record to Report, ensuring operational excellence and strict adherence to company policies and processes.
+ Develop and implement strategies to achieve departmental and organizational objectives successfully.
+ Perform administrative tasks, including attendance control, vacation planning, and performance evaluations, following company policies.
+ Conduct development conversations and regular follow-ups with team members to foster engagement and dedication.
+ Arrange and facilitate regular meetings with supervisors to analyze metrics, benchmarks, and monthly outcomes.
+ Coordinate month-end close activities, ensuring all accounting tasks are completed accurately and on time.
+ Find opportunities for continuous improvement and propose innovative solutions to improve departmental efficiency and profitability.
+ Support internal and external audit processes, maintaining SOX compliance and robust internal controls.
+ Collaborate on organizational strategies to promote the continuous improvement of the Shared Service Center.
+ Determine staffing needs strategically and support the hiring process to ensure efficient team performance.
+ Standardize operations by crafting performance metrics that ensure precision and quality in accounting tasks.
**Basic Requirements**
+ Bachelor's degree in a related field or 8+ years of relevant experience.
+ 3+ years of leadership experience.
+ Experience in Shared Service Centers.
+ B2+ English proficiency.
+ Proficiency in MS Office: Word, PowerPoint, Outlook, and Excel (intermediate/advanced).
+ Experience with ERPs (Oracle, SAP, JDEdwards, Mainframe).
+ Knowledge of US GAAP.
+ Experience with Backline or Hyperion and bank platforms (preferred).
+ SOX compliance experience (preferred).
**Proficiencies**
+ Customer-centric approach.
+ Attitude geared towards delivering outcomes.
+ Continuous improvement attitude.
+ Ability to develop high-performing teams.
+ Crafting collaborative work environments.
+ Strategic action implementation.
+ Attention to detail.
+ Strong presentation skills.
+ Engagement driving.
+ Effective collaborator management.
+ Leadership competence.
+ Project management skills.
+ Critical thinking and problem-solving abilities.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Senior Operations Manager

Cebu, Cebu Concentrix

Posted 4 days ago

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Job Description

Job Title:
Senior Operations Manager
Job Description
Location:
PHL Cebu - The Mactan Newtown - 3rd Flr
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

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Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.

Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.

Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.
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Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.

Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.

Regional Operations Manager

Marikina, National Capital Region Xentro Malls

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**:

- He/She oversees the standard and efficient day-to-day operations of all the mall in his/her area of assignment
- Develop a structured business plan for the mall covering all key components of mall operation
- Must be effective and consistent with regards to the implementation of policies, guidelines and procedures across all areas in conformance with the standards set by the company
- Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continuity of business
- Takes action to improve customer services inside the mall
- Does daily, weekly, monthly projected itinerary to check the status of the mall within his/her area
Performs other job related duties as assigned

**JOB REQUIREMENTS**:

- Graduate of Mechanical/Electrical Engineering, Marketing, Business Management, Commerce or other related course
- Mall Management
- Knowledgeable in all facets of mall operations With proven track record in handling mall operation procedures And standards
- Technical knowledge - Knowledgeable in building maintenance
- Competencies - Negotiation skills and tenant management
- Product Knowledge - Deep understanding in mall/retail industry
- Prerequisites - Available to work when needed including weekends and holidays
- License Electrical or Mechanical Engineer is a plus
- At least 4-6 years of working experience in the related field
- Preferably 4 years specializing in handling Mall operations and/or
- Building Management in a managerial capacity
- Excellent communication both written and oral skills
- Able to Interact, relate and negotiate with tenants in a highly professional Manner
- Well Developed leadership and decision making skills
- Reports and Presentation management skills
- People management and highly Organized
- Highly proficient in using MS Application (Word, Excel and PPT)
- Standard office equipment
- English and Filipino
This advertiser has chosen not to accept applicants from your region.
 

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