363 Jobs in Sibulan
Business Transformation Director
Sibulan, Negros Oriental
WHR Global Consulting
Posted 4 days ago
Job Viewed
Job Description
POSITION TITLE: Business Transformation Director
WORK LOCATION: Sibulan, Negros Oriental (Must be willing to relocate)
WORK SETUP: Onsite, Rotating Shift
REPORTS TO: Executive Leadership
EMPLOYMENT TYPE: Full Time, Senior Leadership Role
REQUIRED QUALIFICATIONS:
– Bachelor’s degree or higher in Business, Management, or a related field; equivalent experience may be considered.
– 10+ years of experience in business transformation, process improvement, or operational strategy within financial services.
– Demonstrated success in leading large-scale transformation programs in global or multi-regional settings.
– Hands-on experience with RPA platforms and digital automation technologies.
– Deep understanding of AI technologies such as machine learning, NLP, and data science.
– Strong knowledge of change management methodologies (e.g., PROSCI, ADKAR).
– Experience working in BPO or shared services environments.
– Excellent communication and stakeholder management skills with the ability to influence at C-level.
PREFERRED QUALIFICATIONS:
– Lean Six Sigma (Black Belt) or Agile certification.
– Experience implementing emerging technologies in customer operations.
– Exposure to behavioral science, organizational psychology, or culture change initiatives.
– Track record of innovation in customer experience and service delivery.
– Experience working with global platforms and tools such as: Northridge (Loan System), LPC (Lease System), NICE (Call Center Platform), Call Miner (Quality Assurance System), ClickUp (Work Management), and FiServ (Card Operations)
SOFT SKILLS & LEADERSHIP QUALITIES:
– Strategic thinker and visionary leader
– High adaptability to change and ambiguity
– Strong decision-making and analytical skills
– Excellent mentoring, coaching, and people development abilities
– Energetic, forward-thinking, and results-oriented
KEY RESPONSIBILITIES:
– Strategize, lead, and oversee business transformation programs aligned with long-term company goals.
– Build a new transformation department, including structure, team development, and governance models.
– Lead cross-functional, global teams to identify and implement process improvements and operational enhancements.
– Drive adoption of digital technologies, including Robotic Process Automation (RPA), AI, and business intelligence.
– Establish a culture of continuous improvement by embedding Lean, Six Sigma, and Agile methodologies.
– Partner with C-suite leaders, regional heads, and functional units (e.g., Technology, Risk, Compliance, Finance) to execute transformation roadmaps.
– Monitor performance and success metrics using data analytics, KPIs, and predictive insights.
– Foster stakeholder engagement and change adoption at all organizational levels.
– Promote innovation and behavioral science strategies to support cultural and organizational transformation.
– Identify, evaluate, and mitigate risks associated with transformation initiatives.
WORK LOCATION: Sibulan, Negros Oriental (Must be willing to relocate)
WORK SETUP: Onsite, Rotating Shift
REPORTS TO: Executive Leadership
EMPLOYMENT TYPE: Full Time, Senior Leadership Role
REQUIRED QUALIFICATIONS:
– Bachelor’s degree or higher in Business, Management, or a related field; equivalent experience may be considered.
– 10+ years of experience in business transformation, process improvement, or operational strategy within financial services.
– Demonstrated success in leading large-scale transformation programs in global or multi-regional settings.
– Hands-on experience with RPA platforms and digital automation technologies.
– Deep understanding of AI technologies such as machine learning, NLP, and data science.
– Strong knowledge of change management methodologies (e.g., PROSCI, ADKAR).
– Experience working in BPO or shared services environments.
– Excellent communication and stakeholder management skills with the ability to influence at C-level.
PREFERRED QUALIFICATIONS:
– Lean Six Sigma (Black Belt) or Agile certification.
– Experience implementing emerging technologies in customer operations.
– Exposure to behavioral science, organizational psychology, or culture change initiatives.
– Track record of innovation in customer experience and service delivery.
– Experience working with global platforms and tools such as: Northridge (Loan System), LPC (Lease System), NICE (Call Center Platform), Call Miner (Quality Assurance System), ClickUp (Work Management), and FiServ (Card Operations)
SOFT SKILLS & LEADERSHIP QUALITIES:
– Strategic thinker and visionary leader
– High adaptability to change and ambiguity
– Strong decision-making and analytical skills
– Excellent mentoring, coaching, and people development abilities
– Energetic, forward-thinking, and results-oriented
KEY RESPONSIBILITIES:
– Strategize, lead, and oversee business transformation programs aligned with long-term company goals.
– Build a new transformation department, including structure, team development, and governance models.
– Lead cross-functional, global teams to identify and implement process improvements and operational enhancements.
– Drive adoption of digital technologies, including Robotic Process Automation (RPA), AI, and business intelligence.
– Establish a culture of continuous improvement by embedding Lean, Six Sigma, and Agile methodologies.
– Partner with C-suite leaders, regional heads, and functional units (e.g., Technology, Risk, Compliance, Finance) to execute transformation roadmaps.
– Monitor performance and success metrics using data analytics, KPIs, and predictive insights.
– Foster stakeholder engagement and change adoption at all organizational levels.
– Promote innovation and behavioral science strategies to support cultural and organizational transformation.
– Identify, evaluate, and mitigate risks associated with transformation initiatives.
This advertiser has chosen not to accept applicants from your region.
0
Director of Global Collections Operation (BPO)
Sibulan, Negros Oriental
WHR Global Consulting
Posted 4 days ago
Job Viewed
Job Description
POSITION TITLE: Director of Global Collections Operation (BPO)
WORK LOCATION: Sibulan, Negros Oriental
WORK SETUP: Full Time, Onsite, Mid Shift
SALARY: PHP 180,000–200,000
JOB SUMMARY:
The Director of Global Collections Operation is responsible for the creation, development and implementation of global strategies that ensure effective collection results. This role is considered as agile and a thought leader requiring an innovative approach and the ability to drive industry-leading strategies that are transformative to our global collections operations. This can be accomplished through digitalization, process automation, updated tactics, and new ideas to achieve economies of scale and efficiency. This includes day-to-day operations of the teams across our global sites, analysis of our current strategies and recommendation of changes based on internal and external environmental factors. Adherence to all relevant laws and regulations as well as considering client’s needs is necessary.
KEY RESPONSIBILITIES:
–Create, implement and monitor new and improved strategies for collection performance efficiency.
– Lead an international team through day to day operations across global enterprise including, staffing, training, and performance management.
– Develop and maintain strong relationships with the clients focusing in high levels of client satisfaction.
– Collaborate with other departments to ensure seamless integration of collection activities with other business units.
– Work closely with Communication Strategy Department in the development and implementation of collection campaigns and initiatives including the use of technology and business intelligence improve performance.
– Ensure unit meets all performance metrics and targets. Able to quickly pivot to meet established goals.
– Ensure the unit remains current with industry developments and best practices, as well as customer behavior in the current financial or related industry environment.
– Ability to work under pressure and manage multiple priorities in a fast-paced environment.
– Provide frequent reports on collection performance to internal, external clients, and management, identifying trends and recommending strategy for improvement
– Attend industry-specific events, conferences and/or meetings to continue to deepen expertise in trends, regulations and relevant competitors.
– Develop, implement and maintain policies and procedures for the collection process, ensuring compliance with all related laws and regulations.
QUALIFICATIONS:
– Bachelor's degree in Business Administration, Analytics, Marketing, or related field or a combination of education and experience.
– Willing to work onsite or relocate in Sibulan, Negros Oriental.
– 7+ year with experience in credit card collections in a non/sub prime environment.
– 5-10 experience directly related to the primary responsibilities listed and inclusive of leadership roles and corporation experience.
– Demonstrated ability to communicate effectively and constructively in writing and verbally with all levels of employees while exhibiting strong judgement and diplomacy.
– Demonstrate a passion for driving decisions and executing strategies in a fluid environment.
– Master knowledge of collection techniques (auto dialer strategies, negotiation tactics, various voice, and non-voice strategies).
– Extensive knowledge of state and federal regulations (credit reporting, OCA, FDCPA, Reg F, UDAAP, etc.).
– Flawless blend of business knowledge, strong analytical acumen, problem-solving, coaching, mentoring and tracking of results.
WORK LOCATION: Sibulan, Negros Oriental
WORK SETUP: Full Time, Onsite, Mid Shift
SALARY: PHP 180,000–200,000
JOB SUMMARY:
The Director of Global Collections Operation is responsible for the creation, development and implementation of global strategies that ensure effective collection results. This role is considered as agile and a thought leader requiring an innovative approach and the ability to drive industry-leading strategies that are transformative to our global collections operations. This can be accomplished through digitalization, process automation, updated tactics, and new ideas to achieve economies of scale and efficiency. This includes day-to-day operations of the teams across our global sites, analysis of our current strategies and recommendation of changes based on internal and external environmental factors. Adherence to all relevant laws and regulations as well as considering client’s needs is necessary.
KEY RESPONSIBILITIES:
–Create, implement and monitor new and improved strategies for collection performance efficiency.
– Lead an international team through day to day operations across global enterprise including, staffing, training, and performance management.
– Develop and maintain strong relationships with the clients focusing in high levels of client satisfaction.
– Collaborate with other departments to ensure seamless integration of collection activities with other business units.
– Work closely with Communication Strategy Department in the development and implementation of collection campaigns and initiatives including the use of technology and business intelligence improve performance.
– Ensure unit meets all performance metrics and targets. Able to quickly pivot to meet established goals.
– Ensure the unit remains current with industry developments and best practices, as well as customer behavior in the current financial or related industry environment.
– Ability to work under pressure and manage multiple priorities in a fast-paced environment.
– Provide frequent reports on collection performance to internal, external clients, and management, identifying trends and recommending strategy for improvement
– Attend industry-specific events, conferences and/or meetings to continue to deepen expertise in trends, regulations and relevant competitors.
– Develop, implement and maintain policies and procedures for the collection process, ensuring compliance with all related laws and regulations.
QUALIFICATIONS:
– Bachelor's degree in Business Administration, Analytics, Marketing, or related field or a combination of education and experience.
– Willing to work onsite or relocate in Sibulan, Negros Oriental.
– 7+ year with experience in credit card collections in a non/sub prime environment.
– 5-10 experience directly related to the primary responsibilities listed and inclusive of leadership roles and corporation experience.
– Demonstrated ability to communicate effectively and constructively in writing and verbally with all levels of employees while exhibiting strong judgement and diplomacy.
– Demonstrate a passion for driving decisions and executing strategies in a fluid environment.
– Master knowledge of collection techniques (auto dialer strategies, negotiation tactics, various voice, and non-voice strategies).
– Extensive knowledge of state and federal regulations (credit reporting, OCA, FDCPA, Reg F, UDAAP, etc.).
– Flawless blend of business knowledge, strong analytical acumen, problem-solving, coaching, mentoring and tracking of results.
This advertiser has chosen not to accept applicants from your region.
1
Senior Manager of Global Collections Operation (BPO)
Sibulan, Negros Oriental
WHR Global Consulting
Posted 4 days ago
Job Viewed
Job Description
The Senior Manager of Global Collections Operation is responsible for the creation, development and implementation of global strategies that ensure effective collection results. This role is considered as agile and a thought leader requiring an innovative approach and the ability to drive industry-leading strategies that are transformative to our global collections operations. This can be accomplished through digitalization, process automation, updated tactics, and new ideas to achieve economies of scale and efficiency. This includes day-to-day operations of the teams across our global sites, analysis of our current strategies and recommendation of changes based on internal and external environmental factors. Adherence to all relevant laws and regulations as well as considering client’s needs is necessary.
Primary Responsibilities
- Create, implement and monitor new and improved strategies for collection performance efficiency
-Lead an international team through day to day operations across global enterprise including, staffing, training, and performance management
- Develop and maintain strong relationships with the clients focusing in high levels of client satisfaction
- Collaborate with other departments to ensure seamless integration of collection activities with other business units
- Work closely with Communication Strategy Department in the development and implementation of collection campaigns and initiatives including the use of technology and business intelligence improve performance
- Ensure unit meets all performance metrics and targets. Abel to quickly pivot to meet established goals
- Ensure the unit remains current with industry developments and best practices, as well as customer behavior in the current financial or related industry environment
- Ability to work under pressure and manage multiple priorities in a fast-paced environment
- Provide frequent reports on collection performance to internal, external clients, and management, identifying trends and recommending strategy for improvement
- Attend industry-specific events, conferences and/or meetings to continue to deepen expertise in trends, regulations and relevant competitors
- Develop, implement and maintain policies and procedures for the collection process, ensuring compliance with all related laws and regulations
Primary Requirements
- Bachelor's degree in Business Administration, Analytics, Marketing, or related field or a combination of education and experience.
- Willing to work onsite or relocate in Sibulan, Negros Oriental
7+ year with experience in credit card collections in a non/sub-prime environment
- 5-10 experience directly related to the primary responsibilities listed and inclusive of leadership roles and corporation experience
- Demonstrated ability to communicate effectively and constructively in writing and verbally with all levels of employees while exhibiting strong judgement and diplomacy
- Demonstrate a passion for driving decisions and executing strategies in a fluid environment Master knowledge of collection techniques (auto dialer strategies, negotiation tactics, various voice, and non-voice strategies)
- Extensive knowledge of state and federal regulations (credit reporting, OCA, FDCPA, Reg F, UDAAP, etc.)
- Flawless blend of business knowledge, strong analytical acumen, problem-solving, coaching, mentoring and tracking of results
Primary Responsibilities
- Create, implement and monitor new and improved strategies for collection performance efficiency
-Lead an international team through day to day operations across global enterprise including, staffing, training, and performance management
- Develop and maintain strong relationships with the clients focusing in high levels of client satisfaction
- Collaborate with other departments to ensure seamless integration of collection activities with other business units
- Work closely with Communication Strategy Department in the development and implementation of collection campaigns and initiatives including the use of technology and business intelligence improve performance
- Ensure unit meets all performance metrics and targets. Abel to quickly pivot to meet established goals
- Ensure the unit remains current with industry developments and best practices, as well as customer behavior in the current financial or related industry environment
- Ability to work under pressure and manage multiple priorities in a fast-paced environment
- Provide frequent reports on collection performance to internal, external clients, and management, identifying trends and recommending strategy for improvement
- Attend industry-specific events, conferences and/or meetings to continue to deepen expertise in trends, regulations and relevant competitors
- Develop, implement and maintain policies and procedures for the collection process, ensuring compliance with all related laws and regulations
Primary Requirements
- Bachelor's degree in Business Administration, Analytics, Marketing, or related field or a combination of education and experience.
- Willing to work onsite or relocate in Sibulan, Negros Oriental
7+ year with experience in credit card collections in a non/sub-prime environment
- 5-10 experience directly related to the primary responsibilities listed and inclusive of leadership roles and corporation experience
- Demonstrated ability to communicate effectively and constructively in writing and verbally with all levels of employees while exhibiting strong judgement and diplomacy
- Demonstrate a passion for driving decisions and executing strategies in a fluid environment Master knowledge of collection techniques (auto dialer strategies, negotiation tactics, various voice, and non-voice strategies)
- Extensive knowledge of state and federal regulations (credit reporting, OCA, FDCPA, Reg F, UDAAP, etc.)
- Flawless blend of business knowledge, strong analytical acumen, problem-solving, coaching, mentoring and tracking of results
This advertiser has chosen not to accept applicants from your region.
2
Loan Operations Officer
Dumaguete, Negros Oriental
₱104000 - ₱130878 Y
Golden Sun Finance Corporation
Posted today
Job Viewed
Job Description
Are you a people-person with a passion for helping others secure their financial needs? Join Golden Sun Finance Corporation as a Loan Operation Officer / C.I. and become part of a dynamic team dedicated to fast, honest, and customer-focused loan processing.
Location: Dumaguete Branch
Job Responsibilities:
Assist clients in applying for loans and explain loan terms clearly Conduct initial client interviews and gather necessary documents
* Evaluate the client's financial capacity and payment ability
* Perform fieldwork and background checks when necessary
* Ensure complete, accurate, and timely loan processing
* Maintain strong client relationships and provide excellent service
Qualifications:
Graduate of any business, finance, or marketing-related course Sales experience is an advantage
* Good communication and persuasion skills
* Trustworthy, organized, and client-focused
*Know how to drive motorcycle and 4-wheel vehicle and with driver's license
* Willing to do fieldwork and client visits
Why Join Us?
* Day work hours
* No overtime work
* Birthday leave
* Service Incentive leave
* Work and life balance
* Health insurance
* Be part of a purpose-driven team helping people achieve financial ease
This advertiser has chosen not to accept applicants from your region.
3
Workforce Supervisor
Dumaguete, Negros Oriental
₱35000 - ₱400000 Y
PacBiz Outsourcing
Posted today
Job Viewed
Job Description
Workforce Supervisor – BPO/Shared Services
Philippines | Shift: 2:00 PM – 11:00 PM
₱35,000 + Night Differential + Allowances
About Us
We are a growing operations team supporting a 24/7 global business. We're looking for a Workforce Supervisor who can balance analytics, leadership, and crisis management to ensure service levels and employee well-being are both achieved.
What You'll Do:
- Lead schedulers and real-time analysts to ensure accurate workforce planning.
- Monitor operations and respond to outages, absenteeism, and call spikes.
- Drive forecast accuracy, reporting, and schedule adherence.
- Ensure compliance with labor laws and scheduling best practices.
- Coach and develop workforce staff to improve skills and performance.
Qualifications:
- 3–5 years' experience in workforce management or scheduling.
- 1–2 years' experience as a supervisor or lead in BPO/shared services.
- Proficiency in Excel (pivot tables, formulas, macros).
- Experience with WFM tools (NICE, Verint, Aspect, Genesys preferred).
- Strong problem-solving and crisis management skills.
Why Work With Us?
Competitive salary with ND + allowances
Career growth in a supportive, dynamic environment
Opportunities to innovate and improve workforce processes
Clear day success milestones to set you up for impact
Schedule:
- 8-hour shift (2:00 PM – 11:00 PM)
- Night shift differential included
- Overtime opportunities if required
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
4
Finance and Accounting Specialist
Dumaguete, Negros Oriental
₱35000 - ₱45000 Y
Primary Homes Inc.
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Process cash, check, and online payments; issue receipts.
- Safeguard and manage petty cash and revolving funds.
- Reconcile daily collections with system reports and bank deposits.
- Maintain accurate cashiering records and reports.
- Coordinate with Accounting for financial documentation and audits.
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field.
- Experience in cashiering, collections, or accounting preferred.
- Knowledge of basic accounting and financial controls.
- Proficient in MS Office and accounting systems.
- Trustworthy, detail-oriented, and organized.
This advertiser has chosen not to accept applicants from your region.
5
Rigger
Dumaguete, Negros Oriental
₱250000 - ₱500000 Y
Aboitiz Power Corporation (Power)
Posted today
Job Viewed
Job Description
Job Description:
- Assist in the setup, positioning, and secure attachment of load-lifting gear to poles and line equipment.
- Direct crane movements and provide hand signals to the operator for precise lifting and placement.
- Inspect rigging gear and lifting accessories prior to use to ensure safety and compliance with standards.
- Maintain a clear and safe work area during lifting operations.
- Support the field team in handling, moving, and securing materials and equipment as needed.
Job Qualifications:
- TESDA National Certificate (NC I)
- Must have at least 2 years' experience as a Rigger
This advertiser has chosen not to accept applicants from your region.
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6
Institutional Sales Associate
Dumaguete, Negros Oriental
₱192000 - ₱216000 Y
Sanitary Care Products Asia Inc.
Posted today
Job Viewed
Job Description
- The Institutional Sales Associate maintains and expands relationships with strategically important accounts, such as Hotels, Restaurants, Offices, and other Corporate Accounts. Assigned to specific target areas, the Institutional Sales Specialist is responsible for achieving sales quota and assigned account objectives; represents the entire range of company products and services to assigned accounts while ensuring the customers' needs and expectations are met by the company.
- This position handles accounts such as hotels, restaurant, hospitals, and office accounts.
- Candidate must possess at least Bachelor's/College Degree in Business Administration, Marketing, Management, or any related field.
- At least 2 years of working experience in the related field is required for this position, but Fresh Graduates are welcome to apply.
- Required Skill(s): Negotiation, Analytical, Communication, Problem-solving
- Benefits Package: Daily Allowances, Incentive Programs, Monthly Subsidies
Job Type: Full-time
Pay: Php16, Php18,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
- Staff meals provided
Experience:
- Sales: 2 years (Required)
Language:
- English (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
7
IT Head/ Manager
Dumaguete, Negros Oriental
₱360000 - ₱480000 Y
PacBiz Outsourcing
Posted today
Job Viewed
Job Description
We're looking for an IT Manager to oversee our IT operations, infrastructure, and cybersecurity. You'll play a key role in ensuring system reliability, data security, and IT support while guiding a skilled IT team.
Responsibilities:
- Manage IT infrastructure, networking, cloud services, and security.
- Provide leadership to the IT support team and resolve escalations.
- Implement IT policies, SOPs, and disaster recovery plans.
- Manage vendor contracts and IT budgets effectively.
- Deliver measurable improvements in uptime, user support, and security.
Qualifications:
- Bachelor's degree in IT, Computer Science, or related field.
- 7+ years of IT experience, 3+ years in a management role.
- Strong knowledge of cloud platforms (AWS/Azure) and cybersecurity.
- Leadership experience in managing IT teams and vendors.
- Relevant certifications (ITIL, CISSP, PMP, CompTIA, AWS/Azure).
Benefits:
- Competitive salary + bonus opportunities.
- Health, retirement, and wellness benefits.
- Flexible work arrangements and training support.
- Opportunity to lead impactful IT projects.
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Pay raise
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
8
iOS Developer
Dumaguete, Negros Oriental
₱104000 - ₱130878 Y
LMF Capital Inc.
Posted today
Job Viewed
Job Description
Job description
Key Responsibilities
- Develop, test, and maintain native iOS applications according to project requirements.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Optimize applications for performance, scalability, and robustness.
- Debug and resolve technical issues to improve app reliability.
- Stay updated with the latest iOS development trends and technologies.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- At least 3 years of professional experience in iOS development using Swift and/or Objective-C.
- Strong understanding of the iOS SDK, UIKit, and Apple's Human Interface Guidelines.
- Experience with version control tools such as Git.
- Familiarity with RESTful APIs, third-party libraries, and integration techniques.
- Strong problem-solving skills and attention to detail.
This advertiser has chosen not to accept applicants from your region.
9