27 Jobs in Dumalag

About the role

YWA HUMAN RESOURCE CORPORATION' is seeking dedicated and customer-focused Call Center Agents to join our growing team. In this full-time, virtual role, you will be the face of our company, providing exceptional customer service and support to our valued clients. With a focus on delivering a seamless and positive experience, you will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction.

What you'll be doing

1. Answering incoming calls and addressing customer inquiries and concerns in a professional and timely manner
2. Documenting customer interactions and maintaining accurate records
3. Troubleshooting and resolving customer issues to the best of your ability
4. Providing product and service information to customers
5. Escalating complex issues to the appropriate team or supervisor as needed
6. Adhering to company policies and procedures to ensure consistent and high-quality service
7. Continuously improving your skills and knowledge to enhance the customer experience

What we're looking for

1. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers
2. Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
3. Proficiency in using computer systems and software, including basic data entry and navigational skills
4. Customer service experience, preferably in a call center or similar environment
5. A positive, patient, and empathetic attitude when dealing with customers
6. Flexibility to work in a virtual environment and adapt to changing customer needs
7. Fluency in English and, ideally, proficiency in other languages

What we offer

At YWA HUMAN RESOURCE CORPORATION', we are committed to providing a supportive and collaborative work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health insurance coverage
2. Generous paid time off and holiday leave
3. Opportunities for career development and skill enhancement
4. Supportive management and a team-oriented culture
5. Flexible work arrangements to maintain a healthy work-life balance

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of innovative workforce solutions, committed to empowering businesses and individuals to reach their full potential. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients. Join our dynamic team and be a part of our continued growth and success.

Apply now to become a Call Center Agent at YWA HUMAN RESOURCE CORPORATION'.

Job Description: Customer Service Representative

We are seeking a skilled and dedicated Customer Service Representative with experience in voice, and email support within a BPO environment. The ideal candidate will be responsible for delivering high-quality customer interactions across multiple channels, ensuring timely and accurate resolution of customer inquiries, and maintaining excellent customer satisfaction.

Key Responsibilities:

• Handle customer inquiries via chat, voice, and email channels.
• Provide prompt, accurate, and courteous responses to customer queries.
• Resolve issues related to products or services in a professional manner.
• Collaborate with internal teams to resolve complex issues and escalate when necessary.
• Maintain detailed records of customer interactions and follow-ups.

Qualifications:

• Proven experience in a BPO environment handling chat, voice, and email support.
• Strong communication skills, both written and verbal.
• Ability to multitask and manage multiple channels simultaneously.
• Customer-focused with problem-solving skills.
• Familiarity with CRM systems and tools is a plus.

Location: Cebu, Philippines

Shift: Has to be okay with any shift

Job Type: Full-time

Pay: Php31, Php35,000.00 per month (Inclusions: Overtime, Night Diff)

Benefits:

• Health insurance (HMO)

Job Type: Full-time

Pay: Php32, Php34,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Experience:

• BPO: 1 year (Required)

Work Location: In person

Who are we?

Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students. 

Beyond curriculum development, we take pride in training and upskilling computer teachers before deploying them to our partner schools, ensuring they are well-prepared to deliver high-quality technology education. Additionally, we create a wide range of instructional materials, including interactive applications, textbooks, and manuals, to support both students and educators in their learning journey. 

With a strong commitment to excellence and technological advancement, TechnoKids Philippines empowers the next generation with the digital skills they need to thrive in an increasingly tech-driven world.

Curriculum Support Officer

Job Description:

• Facilitate Information Technology skills training and provide consultation on the latest software used primarily in IT and Education
• Organize activities and programs for skill development of teachers and students
• Collaborate with the IT Curriculum team through documentation and reports on training, client support, and events
• Customer service officer for curriculum department

Qualifications:

• Preferably a Bachelor's/College Degree holder in either Information Technology, Computer Education, Computer Engineering, Electronics Engineering, Computer Science, or any related courses
• Should possess good communication skills
• Flexible, fast learner and with initiative
• Persistent and patient in dealing with the concerns of the client
• Fresh graduates are encouraged to apply
• Lahug, Cebu City

Teachers mold the mind but you mold the teachers Organize activities, facilitate training and encourage coaching for our teachers

Staff4Me is looking for an experienced IT Service Desk Supervisor to lead our dedicated team of support professionals. In this role, you will oversee the daily operations of the IT service desk, ensuring that all support requests are handled efficiently and effectively. You will mentor and train team members, enhance service delivery, and continually optimize support processes.

Key Responsibilities:

• Supervise the IT Service Desk team, ensuring high-quality support for all IT incidents and service requests.
• Monitor service desk performance metrics, identify trends, and implement strategies for improvement.
• Lead and conduct regular team meetings to update staff on policies, procedures, and new technologies.
• Provide escalation support for complex technical issues and assist with problem resolution.
• Develop and maintain documentation for processes, procedures, and knowledge base articles.
• Coordinate with other IT teams to ensure timely and efficient service delivery.
• Train, coach, and mentor service desk staff to foster professional growth and development.
• Engage with stakeholders to gather feedback and continuously improve service quality.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in an IT support role, with at least 1 year in a supervisory or leadership position.
• Strong knowledge of IT service management (ITSM) principles and practices.
• Outstanding communication and interpersonal skills for interacting with various stakeholders.
• Proven ability to lead and develop a team while maintaining high service standards.
• Solid technical knowledge of computer systems, hardware, software, and networking.
• Relevant IT certifications (e.g., ITIL, CompTIA) are a plus.

Benefits:

• 35,000 basic salary
• Competitive salary and benefits package.
• Opportunity for growth and career development.
• Training and support to enhance technical and customer service skills.
• Work in a dynamic and multicultural environment.

A career with MilliporeSigma is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany.

US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by The Company. The Company uses the definition of "fully vaccinated" assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.

Your Role
We are currently seeking a Sr. Scientist, Drug Delivery to be part of our Life Science Chemistry Drug Delivery formulation team. As an essential member of our innovation group, you will coordinate and lead as needed the collaboration with our partners in Business Development, Marketing, Sales, and Production; ideate the development of new technology platforms and new product concepts in supporting drug delivery program; pioneer in innovation solutions development through chemistry, biology, formulations, and engineering; and deliver quality, reproducible and sustainable production methods and procedures. You are capable in contributing and supporting our innovation strategy, setting up laboratory operations in an effective, safe and quality manner, as well as guide and develop junior members of our innovation team.

Additional Responsibilities Include
Highly knowledgeable about trends and applications in chemistry, materials science, and especially in drug formulations and delivery. Able to identify and establish collaborative relationships with academic, industrial thought leaders, and internal partners. Lead the engagement with internal innovation team and partners in building consensus to formulate project concepts, especially in enabling platform technologies in drug delivery. Lead or actively support the effort of chartering, commissioning and developing well-defined, measurable and accountable innovation programs and projects. Be a major contributor to the development activities and serves as leading developer of nano & micro technology-based drug delivery systemsfor academic, R&D and pre-clinical market. Plan, coordinate and perform activities ranging from technology development to pre-formulation, formulation, process characterization, analytical test methods, technology transfer and scale-up. Lead the development of technical solutions and troubleshoot technical challenges. Proactively support product launch and post-launch follow up. Create appropriate validation and qualification documentation for new processes and prototypes, and facilitate development of SOPs within the ISO 9001 framework. Lead the creation of workable and sustainable production methods Provide technical and scientific leadership to the R&D team, strategically identify technologies and new market opportunities. Handle multiple projects, mentor and provides technical direction to junior scientists.

Who You Are
Minimum Qualifications:
Ph. D. in chemistry, biology, materials science, or related field. 5+ years of industry/post doc research and technology development experience in the drug deliver and formulation area. Understanding of principles and techniques used in drug deliver and nano formulations. Superior hands-on ability to prototype & troubleshoot, product, and process problems.

Preferred Qualifications
Self-motivated and results oriented. Excellence in problem resolution, able to overcome barriers to success through self-initiated problem-solving skills. Demonstrated verbal, written and interpersonal communication skills, including the ability to work cross-functionally. Effective engagement with internal and external customers. Strong networking and intelligence gathering skills. Ability to coach and guide junior members of the project team. Demonstrated experience with ISO 9001 and Quality Management System.

What we offer:
With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life

Our Benefits -

Curious?
Apply and find more information at

If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact from 8:00am to 5:30pm ET Monday through Friday, for assistance.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Job Requisition ID:

Location: Temecula

Career Level: D - Professional (4-9 years)

Working time model: full-time

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone's health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by the Company. The Company uses the definition of "fully vaccinated" assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information .

Nearest Major Market:
Riverside

Nearest Secondary Market:
Los Angeles

Job Segment:
Chemistry, Scientist, Quality Manager, Business Development, Science, Quality, Sales, Research

Hiring: Assistant Warehouseman

Company: Paintworks Enterprises Inc.

Location: 808 Brezlin St, Kasambagan Cebu City

Key Responsibilities:

• Receiving & Inspection: Assist in unloading, checking deliveries, and reporting discrepancies.

• Storage & Organization: Store and label items properly, maintain cleanliness, and conduct basic maintenance.

• Issuance & Dispatch: Prepare, issue, and document items for other departments or delivery.

• Inventory Management: Conduct stock counts, monitor levels, follow FIFO, and report shortages.

• Documentation: Maintain records, logbooks, and organized filing of warehouse transactions.

• Safety & Compliance: Follow safety procedures and safeguard company assets.

• Other Tasks: Perform additional duties as assigned.

Benefits:

• Competitive Salary

• HMO (Health Insurance)

• 13th Month

• Sick Leaves and Vacations Leaves

• Paid Overtime

If you're interested, please send your resume to this email or message me.

Still stuck in a job or situation that doesn't challenge or reward you?

Maybe it's time to make a move—and we're making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions . What's stopping you?

What Your Day Looks Like:

Handle customer concerns through voice and/or non-voice channels.

Resolve concerns with empathy and efficiency

Process orders, returns, and account updates with accuracy.

Work with a supportive team that wants you to succeed

Hit key performance targets in customer satisfaction and efficiency.

What We're Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome

No call center experience? No problem — we'll train you.

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila

Career shifters and experienced CSR agents are welcome.

What You Get:

Salary up to 25K + Monthly Commissions

Career growth for consistent performers

HMO coverage for you + 2 dependents starting Day 1

Pioneer accounts (including easy, non-voice roles)

Incentives, signing bonuses, and premium perks

Shifting schedules — Day, Mid, or Night shifts

Life Insurance & Retirement Plan for qualified hires

Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now

Job Type: Full-time

Pay: Php18, Php27,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Flexible schedule
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise

Language:

• English (Preferred)

Work Location: In person

About the role

We are seeking an enthusiastic Customer Service Representative (CSR) to join our dynamic team at YWA HUMAN RESOURCE CORPORATION'. As part of our fast-paced call centre, you will be responsible for providing exceptional customer service to our clients. This is a full-time role based in Lahug Cebu City Cebu.

What you'll be doing

• Handling inbound customer calls, emails, and chat inquiries
• Providing timely and effective resolutions to customer queries and complaints
• Accurately capturing and maintaining customer information in our systems
• Proactively identifying opportunities to enhance the customer experience
• Consistently meeting or exceeding key performance indicators (KPIs)
• Collaborating with cross-functional teams to improve processes and procedures

What we're looking for

• Proven experience in a customer service or call centre environment
• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking abilities
• Proficiency in using computer systems and software applications
• A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment
• A genuine passion for delivering exceptional customer service

What we offer

• Competitive salary and bonus opportunities
• Comprehensive health and wellness benefits
• Opportunities for career development and advancement
• A supportive and collaborative work culture
• Modern, ergonomic workspaces

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of innovative and customer-centric solutions. Our mission is to empower our clients to achieve their objectives through exceptional service and cutting-edge technology. Join our team and be a part of our exciting growth journey

Apply now for this exciting opportunity to become a Fast Lane Virtual Process | CSR Call Center at YWA HUMAN RESOURCE CORPORATION'.

Who are we?

Technokids Philippines is the premier computer curriculum service provider in the country. We specialize in delivering leading edge and comprehensive computer curriculum to schools and providing excellent technology skills training to teachers and their students. 

Beyond curriculum development, we take pride in training and upskilling computer teachers before deploying them to our partner schools, ensuring they are well-prepared to deliver high-quality technology education. Additionally, we create a wide range of instructional materials, including interactive applications, textbooks, and manuals, to support both students and educators in their learning journey. 

With a strong commitment to excellence and technological advancement, TechnoKids Philippines empowers the next generation with the digital skills they need to thrive in an increasingly tech-driven world.

IT Support/ Computer Technician

Job Description:

• Repair and maintain computers and servers
• Install and update software packages
• Create and maintain computer networks
• Coordinate regularly with the Technical Supervisor regarding updates on client's concerns and other important matters

Qualifications:

• Preferably a Bachelor's/College Degree holder in either Information Systems, Information Technology, Computer Science or any related courses, but not required
• Has extensive knowledge in repairing and assembling computers, laptops or gadgets
• Work experience in the same industry is an advantage
• Fresh graduates are encouraged to apply
• Field work, to different parts of Cebu