309 Jobs in Balabac

responsible for performing tasks involved in the manufacturing process to produce goods. Their duties include assembling products, operating machinery, inspecting finished goods, and packaging items for shipment. They work in factories, warehouses, and other industrial settings, often as part of a team, to meet production targets.

A Quality Officer ensures products, services, and processes meet established quality standards. They develop and implement quality control systems, conduct audits, and identify areas for improvement. This role involves collaborating with various teams to maintain and enhance quality throughout an organization.

A forklift operator's job involves using a forklift to move, load, and unload materials, typically in a warehouse or industrial setting. They are responsible for safely transporting goods, maintaining equipment, and ensuring efficient workflow while adhering to safety regulations.

- Oversees the daily operations of a department or team, ensuring efficiency, productivity, and adherence to company policies and procedures. They are responsible for supervising staff, managing workflow, monitoring performance, and identifying areas for improvement. Their role also includes training and mentoring employees, maintaining a safe work environment, and contributing to the overall success of the organization.
br>-Knowledge in Time and Motion Study
-Manpower Scheduling and Supervising
-Ms Proficiency and Troubleshooting Capabilities

A Customer Service Representative (CSR) is responsible for interacting with customers to handle inquiries, complaints, and provide information about products and services. They ensure a positive customer experience by addressing customer needs efficiently and professionally.
br>Location: WCC Shaw, Mandaluyong
Qualifications: No BPO experience required, At least HS Graduate, Good Communication Skills, Basic Knowledge in Computer

Location: Ayala Alabang, Muntinlupa City
Qualifications: At least 6 months BPO Experience, HS Graduate, Good Communication Skills, Basic Knowledge in Computer

Location: Ayala Center, Makati City
Qualifications: No BPO experience required, HS Graduate, Good Communication Skills, Basic Knowledge in Computer

BENEFITS:
HMO on Day 1 with 2 Dependents
FREE Medical
20% Night Differential
Signing Bonus
13th Month Pay
Incentives

NOTE: We accept newbies and Fresh Graduate. Also, This is a virtual recruitment process, and the interview will be conducted via Zoom. Apply Now!

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
* Provides quality customer service on every contact.
* Receives inbound queries from customers (calls, chats, emails). Clarify to obtain full understanding of what information is being requested.
* Communicates clearly and effectively with participants
* Educates callers on client processes (based on Client strategies) whenever necessary
* Documents all calls with regards to caller's inquiries accurately using Call Tracking System.
* Maintains up-to-date expertise in a specific subject area.
* With Back office processors, manage events with higher level of difficulty, sensitivity and confidentiality, eg. Death cases
* Approves exception requests where there are historical precedents and/or where documented rules are made available
* Handles end to end case management process in accordance to agreed time and quality standards.
* Escalations:
* Follow up escalated cases through the Case Management system - own issue resolution, client follow up, and case closure.
* Conducts in-depth research, interpret policy based on documented rules and exceptions and resolve complex issues for escalated cases
* Facilitates resolution between employees and 3rd party Administration Service Provider, follow up on escalations
* Escalates issues that require evaluation by the client (e.g., an exception request with no historical precedence, threat of legal action, etc.)
* Whenever required, does outbound calls/emails to provide resolution to employee.
**Required technical and professional expertise**
* Candidate must possess at least a Bachelor's/College Degree, preferably Human Resources or equivalent
* Similar work experience especially in a BPO or similar fast-paced setting
* Excellent English and Spanish Communication (verbal & non verbal) Skills
* Basic computer and internet navigation skills
* Amenable to working in shifting/night schedule
* Intermediate in MS Excel
**Preferred technical and professional experience**
* ERP working experience
* Ability to prioritize tasks, manage multiple priorities and tight deadlines
* Highly organized, analytical, results-oriented and has keen on details
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for creating Network Circuit ID's for all designated region(s.) Utilizes applications and tools to track network inventory. Places orders with LECs and Long Haul Carriers and tracks those orders throughout lifecycle. Works with cross-functional groups to deliver high quality network service. Provides project status updates. Follows established processes and procedures.
**Job Description**
**Core Responsibilities**
+ Works with Field Technicians in all Regions, as well as related Engineering departments and centers, to maintain communications regarding work orders/projects. Creates Visio drawings, opens TTS tickets and instructs the field to where the circuit is located.
+ Coordinates efforts to resolve issues so all orders are completed in a timely fashion.
+ Creates (with some supervision) and/or updates network circuits in the Engineering database and updates and/or modifies circuit layout designs with IP assignments and CLLI codes.
+ Regularly updates Project Management with issues/progress status.
+ Coordinates the gathering of information such as CLLI codes, IP addresses, Visio drawings etc.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Schedule / Work Set-up / Location:**
+ Nightshift
+ Office address is at **GLAS Tower, Ortigas Pasig City**
+ Must be willing to report onsite if necessary (due to important meetings, meet & greet, townhalls, etc.)
+ Must be flexible with the schedule and amenable to render overtime and work on holidays if needed
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
0-2 Years
**Job Family Group:** Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for being the escalation point of contact for all high level break/fix and maintenance issues or events for the XOC. Provides subject matter expertise for CRAN, CMTS, transport, Video, CDV, HSI and works closely with the engineering teams. Performs a variety of highly complex analytical duties in the planning development, testing and evaluation of Comcast's network. Responds to escalations and resolves issues that arise from hardware and software failures. Manages network tuning, performance and designs strategies and makes recommends to improve network performance. Acts as the SME in isolating problems between the CMTS, transport distribution and subscriber Modem equipment. Provides technical support during the deployment of the CHSI product or the installation of additional CMTS's in the market. Works under general supervision and may require training and detailed instructions for assigned tasks.
**Job Description**
**Core Responsibilities**
+ Provides escalation support to CMTS and router alarm troubleshooting.
+ Supports escalation of tru2way connectivity issues with DSG tunnel monitoring and break fix.
+ Troubleshoots IP Multicast issues. Provides source and destination IP information to next level engineering.
+ Supports all daily audit reports and closes gaps as needed, including but not limited to the following: CMTS check, IPv6 daily report and CMTS operation audits.
+ Supports all IP scope additions and reclaims.
+ Troubleshoots Terminal Server issues.
+ Supports the implementation of all CMTS code upgrades.
+ Reviews all CMTS configurations to support Non DHCP DHCP node move requests from the CMTS Engineering teams.
+ Supports the implementation of all configuration changes needed to support CMTS frequency, modulation, channel bonding and associated change requests.
+ Implements all configurations for VOD NSGs.
+ Troubleshot all VOD pump and back office issues.
+ Reviews all RMAs for all vendors and platforms for accuracy and proper routing.
+ Supports the first responders to linear video issues and re-grooms channels as needed.
+ Provides APEX first response troubleshooting.
+ Supports the coordination and scheduling of all code upgrades on DM6400/CAP1000, APEX/SEM and Tandberg platforms.
+ Ensures that network failures are restored in a timely manner.
+ Participates in the review of catastrophic failures and provides feedback to prevent future occurrences.
+ Escalates unresolved network issues to Engineering.
+ Assists in the development and on-going training of XOC Technicians.
+ Provides technical support during the rollout of new services and trains on new feature and technologies as required.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
**Requirements:**
+ With at least 1-2 years of relevant work experience as a Network Engineer/NOC Analyst
+ Network Certification preferred, i.e., CCNA, Fortinet, etc.
+ With a good command of the English language
+ Able to work night shift schedule
+ Must be amenable to work onsite for the first 6 months and with option to go hybrid thereafter (3 days onsite, 2 days remote)
+ Amenable to work in Ortigas Center, Pasig
+ Can start ASAP
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
0-2 Years
**Job Family Group:** Engineering

Company Description
Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.
As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace.
Job Description
The Lead Technology Operations Analyst is responsible for working and liaising with AGS Program Office (PO) Teams to successfully sustain and evolve the technologies critical to the success of AGS client programs. This position includes developing a strong partnership, expertise, and oversight with specific Technology Partners, to ensure they strive for world-class service and remain committed to continuous improvement in their products and services to help AGS achieve both short-term and long-term Client business objectives.
This position will be recognized as the technical subject matter expert for the specific technology, working on complex configurations & enhancements and providing strategic consultation or resolution to AGS PO, Clients, and Technology Partners. This role is an AGS Technology Operations strategic position meant to drive significant improvements in PO processes, technologies, operations, efficiencies, and profitability.
The Lead Technology Operations Analyst assists the Tech Ops Manager with team management, leading, and coordinating strategy and development of the Tech Ops team.
Responsibilities:
+ Understands the business operations, goals, and strategies of all POs for their assigned VMS technology.
+ Responsible for working and liaising with PMOs to successfully sustain and evolve the technologies critical to the success of AGS client programs
+ Develops a strong partnership with VMS Technology Partners to align and lead them toward AGS client objectives, account goals, and priorities.
+ Monitors AGS360 (Salesforce) tickets and performs ticket trend analysis to drive optimization/innovation and address training opportunities.
+ Acts as VMS SME to identify areas of operational efficiencies and technology innovation for program improvements and growth.
+ Provides strategic consultation and technology solutions to PMO and clients.
+ Supports the team with PMO Tech Champ building content and hosting Tech Champ sessions.
+ Identifies opportunities and leads the planning, facilitation, and communication activities for significant technology releases for assigned accounts and with the team to ensure quality.
+ Acts as the escalation point for the POs about the VMS technology.
+ Collaborates with other GBS team resources to better serve our POs and Clients.
+ Establishes open communications with Technology Partners and PO teams.
+ Provides best-in-class solutions and expertise for all technology support processes, incidents, and service requests.
+ Facilitates and/or participates in client meetings around VMS technology issues, demos, or future service requests as required by the PO.
+ Responsible for complex configurations and enhancements involving the VMS Technology, granting appropriate levels of documentation, planning, vetting, prioritization, and testing to ensure quality roll-out. Responsible for driving agreed-upon deliverables.
+ Supports new implementations and expansions, ensuring VMS setup is done in alignment with best practices and stabilizes accounts after go-live.
+ Performs quality Technology Solution Reviews to optimize current client delivery processes.
+ Support team initiatives outside of account support (EBRs, strategic initiatives etc).
+ Assists in the manager's absence for team management.
+ Leads and coordinates team strategy in partnership with the Manager
+ Plays an active role in how technology solutions and team strategies are designed and delivered
+ Responsible for the technical development of the Tech Ops team
+ Acts as POC for Support Coordinators and Tech Ops Analysts in complex / escalations / technical support
+ Elevated organizational relationships across operations and support teams, typically at the Manager and/or Director level.
Qualifications
+ Completed bachelor's degree required.
+ 1-2 years of experience in leading a team or a strong acumen for leadership
+ MSP and VMS experience (ex., Beeline, Fieldglass, IQN, Vndly, Simplify etc.)
+ Strong written and oral communication skills; Projects a strong, confident image to AGS PO, Clients, and Technology Partners.
+ Analytical Abilities - Aptitude for understanding applications, researching technical solutions, and analyzing information
+ Ability to quickly learn new technologies, design, create, and execute a project plan aligning with client delivery processes.
+ Ability to identify training needs for non-technical teams and coach accordingly.
+ Ability to identify trends in data and operations and collect required information to present a business case.
+ Ability to manage a team and develop them technically and professionally.
+ Ability to deliver to multiple demanding customers and tasks at once and make quality decisions.
+ Proficient with Microsoft Office Products such as SharePoint, Excel, Word, PowerPoint, and Outlook.
+ Previous SAAS and/or software administration and support experience (ex., Salesforce, Jira, Workday, Oracle, PeopleSoft etc.)
+ Ability to work with a diverse team of resources from AGS, our Technology Partners, and our clients, and reach consensus resolution on issues.
+ Ability to adapt quickly and possess flexibility with working in a constantly evolving field.
Additional Information
As a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it's like to work at AGS by searching #LifeAtAGS on any social network.