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Settlement Support
Remote
₱40000 - ₱45000 per month
Outsourced Pro Global
Posted 2 days ago
Job Viewed
Job Description
Benefits:
- Salary: PHP 40,000 - PHP 45,000 per month
- Location: Remote – Philippines
- Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone)
- 28 days of paid leave per year
- Performance-Based Annual Incentive
- HMO coverage
- Clear path for career growth and development
Essential Requirements:
- 1–2 years’ experience in Australian home loan processing/documentation
- Ability to work with the Zoom camera open during shift
Note: To save your time and ensure the best fit, please apply only if you meet the essential requirements listed above
About the Role
Outsourced Pro Global is seeking a highly motivated and detail-oriented Loan Settlement Officer to join our dynamic team. In this role, you will be responsible for ensuring the timely and accurate completion of Australian home loan settlements . You will coordinate with lenders, solicitors, and clients to manage settlement requirements and deliver a seamless end-to-end process.
Key Responsibilities:
- Liaise with lenders to ensure timely settlements and fulfil post-approval conditions (e.g., payout figures, insurance)
- Coordinate accurate settlement instructions with solicitors
- Communicate with stakeholders (including SMSF agencies) to ensure process transparency
- Update clients on settlement progress and address queries promptly
- Manage settlement documentation and ensure all parties are aligned
- Deliver timely, compliant, and accurate settlement completions in a high-volume environment
Key Skills & Qualities:
- Previous experience with an Australian mortgage broker or bank
- Strong grasp of home loan compliance and application workflows
- Excellent written and verbal communication skills
- Detail-oriented with strong organisational abilities
- Proficiency in MS Office; familiarity with Infinity, Apply Online, and HubSpot
- Ability to think critically and work independently
- Willingness to undergo and pass background check as a condition of employment (a consent form will be provided to shortlisted candidates)
- Willingness to provide an NBI clearance
Technical Requirements:
- Windows 11 operating system or MacOS 13+
- 256GB Storage space - minimum
- 8-16GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About Us
Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.
At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.
Curious about life at OPG?
Follow us on Facebook, Instagram, TikTok and Linkedin for a peek into our culture, team moments, and what makes OPG a great place to work.
Company Details
Global Pro Outsourced is a leading offshore solutions provider dedicated to helping businesses scale efficiently through world-class talent, innovative systems , and streamlined processes. We partner with organizations across various industries to deliver exceptional and value-driven outsourcing services in recruitment, human resources, payroll, finance , and other essential business operations.
This advertiser has chosen not to accept applicants from your region.
0
Loan Associate
Remote
₱45000 - ₱65000 per month
Outsourced Pro Global
Posted 2 days ago
Job Viewed
Job Description
Benefits:
- Salary: 45,000 - 65,000 Php per month
- Location: Remote – Global
- Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone)
- 28 days of paid leave per year
- Performance-Based Annual Incentive
- HMO coverage
- Clear path for career growth and development
Essential Requirements:
- 3+ years’ experience in Australian home loan processing or lending
- Proficiency in Infinity, AOL, HubSpot, and Google Workspace
- Ability to work with the Zoom camera open during shift
Note: To save your time and ensure the best fit, please apply only if you meet the essential requirements listed above
About the Role
We’re seeking a detail-oriented Loan Associate to join our remote lending team. You'll support the Investment Lending Manager by managing loan documentation, data accuracy, compliance, and communication with lenders. This is a non-client-facing role focused on backend support for Australian property investment loans .
Key Responsibilities:
Loan Application Support
- Prepare and process loan applications from pre-submission to settlement
- Input and verify data in Infinity, HubSpot, and Apply Online (AOL)
- Assist in collecting and reviewing client documents for compliance
Document & Data Management
- Maintain organized and compliant digital files in Google Drive and CRM
- Cross-check data across Infinity, AOL, and other platforms for accuracy
- Prepare SOCA, AOL forms, and lender-specific documents
Lender Coordination
- Submit applications via AOL with broker consent
- Order property valuations, pricing assessments, and credit checks
- Respond to lender MIRs and follow up on pending requirements
Loan Progress Tracking
- Update stakeholders on loan status and next steps
- Ensure documentation is ready for handover to the Settlement Team
- Work closely with the Senior Loan Associate and Lending Manager
Team Collaboration
- Collaborate with Lending Managers and internal teams
- Join regular Zoom meetings and process improvement sessions
- Share feedback and solutions to streamline workflows
Key Skills & Qualities:
- Strong understanding of lender policies and compliance
- High data entry accuracy and organizational skills
- Proven experience managing MIRs, valuations, and credit reviews
- Willingness to undergo and pass background check as a condition of employment (a consent form will be provided to shortlisted candidates)
- Willingness to provide an NBI clearance
Preferred:
- Experience with SMSF or complex loan types
- Background in property investment or broking environment
- Bachelor's degree in Finance, Business, or related field
Technical Requirements:
- Windows 11 operating system or MacOS 13+
- 256GB Storage space - minimum
- 8-16GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About Us
Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.
At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.
Curious about life at OPG?
Follow us on Facebook, Instagram, TikTok and Linkedin for a peek into our culture, team moments, and what makes OPG a great place to work.
Company Details
Global Pro Outsourced is a leading offshore solutions provider dedicated to helping businesses scale efficiently through world-class talent, innovative systems , and streamlined processes. We partner with organizations across various industries to deliver exceptional and value-driven outsourcing services in recruitment, human resources, payroll, finance , and other essential business operations.
This advertiser has chosen not to accept applicants from your region.
1
Partnership Manager
San Fernando, Pampanga
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
2
Executive Partner
Cebu, Cebu
Athena Labs
Posted today
Job Viewed
Job Description
***About Athena***
Athena is on a mission to improve how people work and live. Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the latest in AI tools. Join Athena to grow, take ownership of your career, and redefine the future of executive partnership and support.
***The Role***
Athena Executive Partners (XPs) go beyond the role of traditional executive assistants. As an Athena XP, you'll become a strategic collaborator supporting ambitious founders, investors, creators, and industry leaders as part of an integrated team that includes your dedicated client, their executive coach, and the broader Athena network.
No two days will be the same - one day you might be organizing a high-stakes investor meeting, the next helping design a client’s personal productivity system. Athena provides continuous training so you’re always learning new skills while delivering exceptional, evolving support. Athena gives you the chance to work in a structured environment with room to grow and a team that has your back. You’ll have autonomy when you want it, and support when you need it.
***Key Responsibilities***
* Optimize your client's time and priorities through strategic thinking and proactive execution
* Manage high-stakes scheduling, communications, and complex logistics
* Drive research and strategic initiatives forward
* Build trust with your client's extended network and stakeholders
* Create executive-ready presentations and content
* Anticipate needs and solve problems before being asked
* Collaborate with your client's executive coach to ensure aligned priorities and seamless execution
***The Athena Hub Model***
* This role requires living within 80km of our Cebu City Hub for: *
* Intensive onboarding: Two weeks of immersive, onsite training
* Ongoing development: Monthly Hub sessions and continuous learning
* Community: Work alongside ambitious, values-aligned peers
* Responsiveness: Ability to report onsite within ~2 hours when needed
***You're a great fit if you:***
* Communicate with clarity, confidence, and discretion
* Thrive in high-performance environments with shifting priorities
* Are relentlessly proactive and exceptionally organized
* Have strong English communication skills (written and spoken)
* Are tech-savvy (Google Workspace, Mac, AI tools)
* Want career growth, not just a job
* Can work full-time (40 hours/week), often aligned to U.S. time zones
* Are fully committed (no side gigs or other employment)
***What to Expect ***
**Training Phase (Up to 6 weeks):**
* PHP 30,000 training allowance (distributed weekly)
* HMO coverage begins week 3
**Upon Client Matching:**
* Up to PHP 46,000/month (paid weekly)
* Comprehensive HMO coverage (PHP 200,000 annual limit + 1 free dependent)
* Mental health support (psychologist, psychiatrist, or life coach access)
* Optical and medicine reimbursements
* Pet support
* All statutory benefits (SSS, Pag-IBIG and Philhealth contributions and Maternity/paternity leave, solo parent leave, VAWC leave and Magna Carta leave)
* Career advancement opportunities in our global organization
* Metis College: Fully sponsored MBA through our partnership with Woolf University and Oxford
***Technical Requirements***
* Suitable work-from-home setup in Cebu City area
* Stable internet (minimum 30 Mbps)
* Device specifications: 8th gen Intel i5+/Ryzen 5 3000+/Mac Core i5 (2017+), 8GB RAM minimum
* Personal device during training; company equipment upon client matching
***Why Athena***
At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach.
You'll work on an international stage with world-class leaders where your ideas matter. This isn't about ticking boxes or following scripts-you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together.
Our Cebu City Hub is a community of unconventional thinkers where success is mutual. From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
Athena is on a mission to improve how people work and live. Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the latest in AI tools. Join Athena to grow, take ownership of your career, and redefine the future of executive partnership and support.
***The Role***
Athena Executive Partners (XPs) go beyond the role of traditional executive assistants. As an Athena XP, you'll become a strategic collaborator supporting ambitious founders, investors, creators, and industry leaders as part of an integrated team that includes your dedicated client, their executive coach, and the broader Athena network.
No two days will be the same - one day you might be organizing a high-stakes investor meeting, the next helping design a client’s personal productivity system. Athena provides continuous training so you’re always learning new skills while delivering exceptional, evolving support. Athena gives you the chance to work in a structured environment with room to grow and a team that has your back. You’ll have autonomy when you want it, and support when you need it.
***Key Responsibilities***
* Optimize your client's time and priorities through strategic thinking and proactive execution
* Manage high-stakes scheduling, communications, and complex logistics
* Drive research and strategic initiatives forward
* Build trust with your client's extended network and stakeholders
* Create executive-ready presentations and content
* Anticipate needs and solve problems before being asked
* Collaborate with your client's executive coach to ensure aligned priorities and seamless execution
***The Athena Hub Model***
* This role requires living within 80km of our Cebu City Hub for: *
* Intensive onboarding: Two weeks of immersive, onsite training
* Ongoing development: Monthly Hub sessions and continuous learning
* Community: Work alongside ambitious, values-aligned peers
* Responsiveness: Ability to report onsite within ~2 hours when needed
***You're a great fit if you:***
* Communicate with clarity, confidence, and discretion
* Thrive in high-performance environments with shifting priorities
* Are relentlessly proactive and exceptionally organized
* Have strong English communication skills (written and spoken)
* Are tech-savvy (Google Workspace, Mac, AI tools)
* Want career growth, not just a job
* Can work full-time (40 hours/week), often aligned to U.S. time zones
* Are fully committed (no side gigs or other employment)
***What to Expect ***
**Training Phase (Up to 6 weeks):**
* PHP 30,000 training allowance (distributed weekly)
* HMO coverage begins week 3
**Upon Client Matching:**
* Up to PHP 46,000/month (paid weekly)
* Comprehensive HMO coverage (PHP 200,000 annual limit + 1 free dependent)
* Mental health support (psychologist, psychiatrist, or life coach access)
* Optical and medicine reimbursements
* Pet support
* All statutory benefits (SSS, Pag-IBIG and Philhealth contributions and Maternity/paternity leave, solo parent leave, VAWC leave and Magna Carta leave)
* Career advancement opportunities in our global organization
* Metis College: Fully sponsored MBA through our partnership with Woolf University and Oxford
***Technical Requirements***
* Suitable work-from-home setup in Cebu City area
* Stable internet (minimum 30 Mbps)
* Device specifications: 8th gen Intel i5+/Ryzen 5 3000+/Mac Core i5 (2017+), 8GB RAM minimum
* Personal device during training; company equipment upon client matching
***Why Athena***
At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach.
You'll work on an international stage with world-class leaders where your ideas matter. This isn't about ticking boxes or following scripts-you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together.
Our Cebu City Hub is a community of unconventional thinkers where success is mutual. From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
3
Executive Partner
Cebu, Cebu
Athena Labs
Posted today
Job Viewed
Job Description
***About Athena***
Athena is on a mission to improve how people work and live. Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the latest in AI tools. Join Athena to grow, take ownership of your career, and redefine the future of executive partnership and support.
***The Role***
Athena Executive Partners (XPs) go beyond the role of traditional executive assistants. As an Athena XP, you'll become a strategic collaborator supporting ambitious founders, investors, creators, and industry leaders as part of an integrated team that includes your dedicated client, their executive coach, and the broader Athena network.
No two days will be the same - one day you might be organizing a high-stakes investor meeting, the next helping design a client’s personal productivity system. Athena provides continuous training so you’re always learning new skills while delivering exceptional, evolving support. Athena gives you the chance to work in a structured environment with room to grow and a team that has your back. You’ll have autonomy when you want it, and support when you need it.
***Key Responsibilities***
* Optimize your client's time and priorities through strategic thinking and proactive execution
* Manage high-stakes scheduling, communications, and complex logistics
* Drive research and strategic initiatives forward
* Build trust with your client's extended network and stakeholders
* Create executive-ready presentations and content
* Anticipate needs and solve problems before being asked
* Collaborate with your client's executive coach to ensure aligned priorities and seamless execution
***The Athena Hub Model***
This role requires living within 80km of our Quezon City Hub for:
* * I * ntensive onboarding: Two weeks of immersive, onsite training
* Ongoing development: Monthly Hub sessions and continuous learning
* Community: Work alongside ambitious, values-aligned peers
* Responsiveness: Ability to report onsite within ~2 hours when needed
***You're a great fit if you:***
* Communicate with clarity, confidence, and discretion
* Thrive in high-performance environments with shifting priorities
* Are relentlessly proactive and exceptionally organized
* Have strong English communication skills (written and spoken)
* Are tech-savvy (Google Workspace, Mac, AI tools)
* Want career growth, not just a job
* Can work full-time (40 hours/week), often aligned to U.S. time zones
* Are fully committed (no side gigs or other employment)
***What to Expect ***
**Training Phase (Up to 6 weeks):**
* PHP 30,000 training allowance (distributed weekly)
* HMO coverage begins week 3
**Upon Client Matching:**
* Up to PHP 46,000/month (paid weekly)
* Comprehensive HMO coverage (PHP 200,000 annual limit + 1 free dependent)
* Mental health support (psychologist, psychiatrist, or life coach access)
* Optical and medicine reimbursements
* Pet support
* All statutory benefits (SSS, Pag-IBIG and Philhealth contributions and Maternity/paternity leave, solo parent leave, VAWC leave and Magna Carta leave)
* Career advancement opportunities in our global organization
* Metis College: Fully sponsored MBA through our partnership with Woolf University and Oxford
***Technical Requirements***
* Suitable work-from-home setup in Quezon City area
* Stable internet (minimum 30 Mbps)
* Device specifications: 8th gen Intel i5+/Ryzen 5 3000+/Mac Core i5 (2017+), 8GB RAM minimum
* Personal device during training; company equipment upon client matching
***Why Athena***
At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach.
You'll work on an international stage with world-class leaders where your ideas matter. This isn't about ticking boxes or following scripts-you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together.
Our Quezon City Hub is a community of unconventional thinkers where success is mutual. From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
Athena is on a mission to improve how people work and live. Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the latest in AI tools. Join Athena to grow, take ownership of your career, and redefine the future of executive partnership and support.
***The Role***
Athena Executive Partners (XPs) go beyond the role of traditional executive assistants. As an Athena XP, you'll become a strategic collaborator supporting ambitious founders, investors, creators, and industry leaders as part of an integrated team that includes your dedicated client, their executive coach, and the broader Athena network.
No two days will be the same - one day you might be organizing a high-stakes investor meeting, the next helping design a client’s personal productivity system. Athena provides continuous training so you’re always learning new skills while delivering exceptional, evolving support. Athena gives you the chance to work in a structured environment with room to grow and a team that has your back. You’ll have autonomy when you want it, and support when you need it.
***Key Responsibilities***
* Optimize your client's time and priorities through strategic thinking and proactive execution
* Manage high-stakes scheduling, communications, and complex logistics
* Drive research and strategic initiatives forward
* Build trust with your client's extended network and stakeholders
* Create executive-ready presentations and content
* Anticipate needs and solve problems before being asked
* Collaborate with your client's executive coach to ensure aligned priorities and seamless execution
***The Athena Hub Model***
This role requires living within 80km of our Quezon City Hub for:
* * I * ntensive onboarding: Two weeks of immersive, onsite training
* Ongoing development: Monthly Hub sessions and continuous learning
* Community: Work alongside ambitious, values-aligned peers
* Responsiveness: Ability to report onsite within ~2 hours when needed
***You're a great fit if you:***
* Communicate with clarity, confidence, and discretion
* Thrive in high-performance environments with shifting priorities
* Are relentlessly proactive and exceptionally organized
* Have strong English communication skills (written and spoken)
* Are tech-savvy (Google Workspace, Mac, AI tools)
* Want career growth, not just a job
* Can work full-time (40 hours/week), often aligned to U.S. time zones
* Are fully committed (no side gigs or other employment)
***What to Expect ***
**Training Phase (Up to 6 weeks):**
* PHP 30,000 training allowance (distributed weekly)
* HMO coverage begins week 3
**Upon Client Matching:**
* Up to PHP 46,000/month (paid weekly)
* Comprehensive HMO coverage (PHP 200,000 annual limit + 1 free dependent)
* Mental health support (psychologist, psychiatrist, or life coach access)
* Optical and medicine reimbursements
* Pet support
* All statutory benefits (SSS, Pag-IBIG and Philhealth contributions and Maternity/paternity leave, solo parent leave, VAWC leave and Magna Carta leave)
* Career advancement opportunities in our global organization
* Metis College: Fully sponsored MBA through our partnership with Woolf University and Oxford
***Technical Requirements***
* Suitable work-from-home setup in Quezon City area
* Stable internet (minimum 30 Mbps)
* Device specifications: 8th gen Intel i5+/Ryzen 5 3000+/Mac Core i5 (2017+), 8GB RAM minimum
* Personal device during training; company equipment upon client matching
***Why Athena***
At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach.
You'll work on an international stage with world-class leaders where your ideas matter. This isn't about ticking boxes or following scripts-you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together.
Our Quezon City Hub is a community of unconventional thinkers where success is mutual. From day one, you’ll be supported through intensive onboarding, hands-on mentorship, and targeted development programs designed to accelerate your growth. Our high-performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
4
Partnership Manager
Cebu, Cebu
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
5
Partnership Manager
National Capital Region, National Capital Region
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
6
Partnership Manager
Lucena, Quezon
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
7
Partnership Manager
San Jose del Monte, Bulacan
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
8
Partnership Manager
Athena Labs
Posted today
Job Viewed
Job Description
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.
*Role Overview*
As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.
*Duties & Responsibilities*
* Member and Crisis Management: Knows members and partnership well enough to step in during an emergency. Ensures the member is always covered even when unforeseen circumstances arise.
* People and Relationship Development: Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
* Business Acumen and Strategic Planning: Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
* Negotiation Skills: Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
* Critical Thinking and Problem-Solving: Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
* Communication Skills: Fosters member engagement and trust in the partnership through communication.
* Conflict Resolution: Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
* Leadership: Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
* Global Experience: Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
* Operations and Member Relationship Experience: Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
* Performance Management and Accountability: Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
* Adaptability and Flexibility: Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
* Relationship Management: Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
* Support and Development: Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.
*Key Stakeholders*
* Member
* Operations and Support Departments
*Competencies*
*Performance Management*
* Skill in overseeing and optimizing operational and relationship-driven performance to ensure efficient and effective service delivery.
* Proficiency in establishing member partnership objectives and ensuring individual accountability based on defined performance expectations.
* Ability to recruit and cultivate talent in alignment with the values and culture of the business, fostering a cohesive and values-driven work environment.
*Decision-Making*
* Proficiency in managing and resolving member escalations to ensure customer satisfaction and retention.
* Skill in utilizing critical thinking abilities to effectively analyze and address complex challenges or situations, leading to informed decision-making and successful outcomes.
*Communication*
* Skill in cultivating collaborative relationships with direct reports, peers, and members, fostering a synergistic and cooperative work environment.
* Proficiency in coordinating with cross-functional teams, driving tasks and projects to successful completion through effective communication and collaboration.
*Member Relationship Management*
* Skill in nurturing and sustaining positive member relationships, fostering long-term loyalty and satisfaction.
* Proficiency in managing and effectively resolving member escalations, ensuring member satisfaction, and maintaining strong business relationships.
*Adaptability *
* Proficiency in adjusting to change and demonstrating flexibility in various situations, contributing to smooth operations and successful adaptation to evolving circumstances.
*Punctuality*
* Responsiveness within shift
* Attends all critical meetings
* Communicates updates and changes on time (upward and downward)
*Analytical Thinking*
* Skill in demonstrating robust analytical abilities to effectively oversee performance management, handle escalations, and implement risk mitigation strategies in decision-making processes.
*Relevant Experience Required*
* Minimum 2 years of experience interfacing with foreign stakeholders, preferably American stakeholders.
* Strong coaching skills and a dedication to professional development.
* Minimum 2 years of people management experience
* Excellent English communication and presentation abilities.
* Proficiency in building skills and growing talent through custom, individualized development plans
* Skilled in cross-functional stakeholder management and employee performance management.
* Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.
* Experienced in creating action plans and individual development plans based on RCA findings.
* Proficient in executing performance conversations and ensuring follow-through on action items.
* Willingness to work night shifts and rotating schedules as needed.
* Proven track record in partnership management and business development, demonstrating successful establishment and maintenance of strategic alliances.
* Exceptional negotiation and contract management skills, with a focus on creating mutually beneficial outcomes.
* Strong strategic thinking abilities, including analysis of market trends and identification of collaboration opportunities.
* Strong strategic thinking abilities, including the capacity to analyze market trends, competitive landscapes, and potential opportunities for collaboration.
*Educational and Certification Requirements*
Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.
*Direct Reports and Span of Control*
10-15 Executive Partners
Equal Opportunity Employer: At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.
*Why work here?*
At Athena, our purpose is to improve how people work and live by unlocking the power of time and talent. We're the industry leader in premium executive support, working with top-tier executives and leaders who demand excellence.
Our XPs are equipped with cutting-edge technology and tools that enable them to deliver unparalleled client experiences and help clients maximize their potential.
We offer competitive benefits, extensive professional development, and a culture built on high performance, authenticity, and recognition.
Join us to be part of a team that's redefining executive support. At Athena, you'll work alongside exceptional colleagues, master advanced skills, and have the opportunity to make a transformative impact on your career.
*Get in Touch*
Ready to take the next step? Fill out the form below to share your details with one of our recruiters. We’ll reach out if there’s a role that aligns with your experience and career goals. At Athena, we’re always looking for top talent to join our growing team, and we’d love to explore how you can contribute to our success.
CTA: Connect with a Recruiter Now
This advertiser has chosen not to accept applicants from your region.
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