240 Troubleshooting jobs in the Philippines
Technical Support
Mandaluyong, National Capital Region
Nityo Infotech
Posted 2 days ago
Job Viewed
Job Description
HIRING
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
This advertiser has chosen not to accept applicants from your region.
0
Technical Support
Santo Tomas, Batangas
SABPPTECH SERVICES INCORPORATED
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities:
br>- Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements.
- Coordinate with the sales and technical teams to ensure accurate and competitive offers.
- Respond to client inquiries and provide basic technical support when needed.
- Maintain a well-organized database of proposals and pricing templates.
- Assist in administrative support tasks related to technical sales.
Qualifications:
- Experience in creating sales proposals, costings, or quotations using Microsoft Excel.
- Graduate of Mechanical Engineering
- Strong Excel skills (formulas, formatting, tables, and layout).
- Attention to detail and accuracy in documentation.
- Good communication skills and client-focused mindset.
- Experience in a sales support or technical support role is a plus.
- Fresh graduates are welcome to apply.
br>- Prepare and format sales proposals and quotations in Microsoft Excel based on client requirements.
- Coordinate with the sales and technical teams to ensure accurate and competitive offers.
- Respond to client inquiries and provide basic technical support when needed.
- Maintain a well-organized database of proposals and pricing templates.
- Assist in administrative support tasks related to technical sales.
Qualifications:
- Experience in creating sales proposals, costings, or quotations using Microsoft Excel.
- Graduate of Mechanical Engineering
- Strong Excel skills (formulas, formatting, tables, and layout).
- Attention to detail and accuracy in documentation.
- Good communication skills and client-focused mindset.
- Experience in a sales support or technical support role is a plus.
- Fresh graduates are welcome to apply.
This advertiser has chosen not to accept applicants from your region.
1
Technical Support
National Capital Region, National Capital Region
BCS System Technologies Inc.
Posted 21 days ago
Job Viewed
Job Description
- Bachelor's Degree in Information Technology
- Prior experience in Technical Support, Desktop support, or a similar role. br>- Identifying Hardware and Software solutions
- Troubleshooting Technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring Hardware and Software.
- Fresh graduates are welcome to apply!
- Prior experience in Technical Support, Desktop support, or a similar role. br>- Identifying Hardware and Software solutions
- Troubleshooting Technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring Hardware and Software.
- Fresh graduates are welcome to apply!
This advertiser has chosen not to accept applicants from your region.
2
Technical Support
Phil-Data Business Systems, Inc.
Posted today
Job Viewed
Job Description
**Desktop Support Engineer**
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City, Leyte**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City, Leyte**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
Technical Support
LdjConnections
Posted today
Job Viewed
Job Description
**Technical Support (Voice)**
*
QUALIFICATIONS:
- Basic salary 20k to 25k
- At least 2 years in college is completed
- Must have 6 mos. BPO experience (preferably with Technical experience)
- Can accept HS/SHS Grad if they have 2 years of BPO experience
- Must be able to provide NBI clearance before the start date
- Dayshift
- Work on site
*
**Salary**: Php20,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- work on site
**Education**:
- Bachelor's (required)
**Experience**:
- Technical Support: 1 year (required)
**Language**:
- English (required)
License/Certification:
- NBI (required)
Shift availability:
- Day Shift (required)
*
QUALIFICATIONS:
- Basic salary 20k to 25k
- At least 2 years in college is completed
- Must have 6 mos. BPO experience (preferably with Technical experience)
- Can accept HS/SHS Grad if they have 2 years of BPO experience
- Must be able to provide NBI clearance before the start date
- Dayshift
- Work on site
*
**Salary**: Php20,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- work on site
**Education**:
- Bachelor's (required)
**Experience**:
- Technical Support: 1 year (required)
**Language**:
- English (required)
License/Certification:
- NBI (required)
Shift availability:
- Day Shift (required)
This advertiser has chosen not to accept applicants from your region.
4
Technical Support
Mabalacat, Pampanga
Owens Asia, Inc..
Posted today
Job Viewed
Job Description
**LOCATION**:
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support
Taguig, National Capital Region
ACTIONLABS IT SERVICES PHILS., CORPORATION
Posted today
Job Viewed
Job Description
**Qualifications**:
- Must have own motorcycle(Additional allowance)
- Associate (2 years) or Bachelor's (4 years) Degree in Information Technology, Engineering or any related study.
- With 1 to 2 years experience in IT Support or other similar job. Training will be provided for new employee.
- Knowledgeable in basic troubleshooting, maintenance and repair both hardware and software.
- Knowledgeable in Printer, CCTV, Biometrics or POS have the advantage.
- Must have own transportation.
**Duties and Responsibilities**:
- Software and hardware maintenance. Preventive maintenance or break-fix when needed
- Installation (both hardware and software) of Printer, CCTV, POS or Biometrics.
- Migration of Windows, Account Domain, and other software needed.
- Troubleshooting of network connection and server problems.
- Conduct back-up all operational and other data needed.
- Prepare recommendation, and other reports or documentation needed included all service done.
- Perform other duties assigned by Team Lead or immediate supervisor.
**Schedule**:
- Day shift
- Monday to Friday
- Weekends
**Salary**: From Php16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you currently employed? YES or NO.
- Do you have your own transportation?
- Must have own motorcycle(Additional allowance)
- Associate (2 years) or Bachelor's (4 years) Degree in Information Technology, Engineering or any related study.
- With 1 to 2 years experience in IT Support or other similar job. Training will be provided for new employee.
- Knowledgeable in basic troubleshooting, maintenance and repair both hardware and software.
- Knowledgeable in Printer, CCTV, Biometrics or POS have the advantage.
- Must have own transportation.
**Duties and Responsibilities**:
- Software and hardware maintenance. Preventive maintenance or break-fix when needed
- Installation (both hardware and software) of Printer, CCTV, POS or Biometrics.
- Migration of Windows, Account Domain, and other software needed.
- Troubleshooting of network connection and server problems.
- Conduct back-up all operational and other data needed.
- Prepare recommendation, and other reports or documentation needed included all service done.
- Perform other duties assigned by Team Lead or immediate supervisor.
**Schedule**:
- Day shift
- Monday to Friday
- Weekends
**Salary**: From Php16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you currently employed? YES or NO.
- Do you have your own transportation?
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support
Makati, National Capital Region
ACTIONLABS IT SERVICES PHILS., CORPORATION
Posted today
Job Viewed
Job Description
**Qualifications**:
- Must have own motorcycle(Additional allowance)
- Associate (2 years) or Bachelor's (4 years) Degree in Information Technology, Engineering or any related study.
- With 1 to 2 years experience in IT Support or other similar job. Training will be provided for new employee.
- Knowledgeable in basic troubleshooting, maintenance and repair both hardware and software.
- Knowledgeable in Printer, CCTV, Biometrics or POS have the advantage.
- Must have own transportation.
**Duties and Responsibilities**:
- Software and hardware maintenance. Preventive maintenance or break-fix when needed
- Installation (both hardware and software) of Printer, CCTV, POS or Biometrics.
- Migration of Windows, Account Domain, and other software needed.
- Troubleshooting of network connection and server problems.
- Conduct back-up all operational and other data needed.
- Prepare recommendation, and other reports or documentation needed included all service done.
- Perform other duties assigned by Team Lead or immediate supervisor.
**Schedule**:
- Day shift
- Monday to Friday
- Weekends
**Salary**: From Php16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you currently employed? YES or NO.
- Do you have your own transportation?
- Must have own motorcycle(Additional allowance)
- Associate (2 years) or Bachelor's (4 years) Degree in Information Technology, Engineering or any related study.
- With 1 to 2 years experience in IT Support or other similar job. Training will be provided for new employee.
- Knowledgeable in basic troubleshooting, maintenance and repair both hardware and software.
- Knowledgeable in Printer, CCTV, Biometrics or POS have the advantage.
- Must have own transportation.
**Duties and Responsibilities**:
- Software and hardware maintenance. Preventive maintenance or break-fix when needed
- Installation (both hardware and software) of Printer, CCTV, POS or Biometrics.
- Migration of Windows, Account Domain, and other software needed.
- Troubleshooting of network connection and server problems.
- Conduct back-up all operational and other data needed.
- Prepare recommendation, and other reports or documentation needed included all service done.
- Perform other duties assigned by Team Lead or immediate supervisor.
**Schedule**:
- Day shift
- Monday to Friday
- Weekends
**Salary**: From Php16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you currently employed? YES or NO.
- Do you have your own transportation?
This advertiser has chosen not to accept applicants from your region.
7
Technical Support
Mabalacat, Pampanga
Owens Asia, Inc..
Posted today
Job Viewed
Job Description
**LOCATION**:
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Representative
Davao del Sur, Davao del Sur
TORCH SOLUTIONS
Posted today
Job Viewed
Job Description
Job Description
br>Urgent hiring for Technical Support Representatives Work Onsite Accounts in Davao Site!
Qualifications:
At least high school graduate.
At least one year of CSR/TSR experience.
Flexible with the work schedule.
Strong communication skills.
Great computer navigation and typing skills.
Can work under pressure.
Responsibilities:
Provide prompt, accurate, and courteous responses to customer concerns. br>Update the customer's account information, including address and banking details.
Know how to guide the customer through troubleshooting over the phone patiently.
Must be able to work in a fast-paced environment and multi-task (take inbound calls while working with tickets).
Interested applicants, Click APPLY NOW button to get started.
Summary of role requirements:
Flexible hours available
br>Urgent hiring for Technical Support Representatives Work Onsite Accounts in Davao Site!
Qualifications:
At least high school graduate.
At least one year of CSR/TSR experience.
Flexible with the work schedule.
Strong communication skills.
Great computer navigation and typing skills.
Can work under pressure.
Responsibilities:
Provide prompt, accurate, and courteous responses to customer concerns. br>Update the customer's account information, including address and banking details.
Know how to guide the customer through troubleshooting over the phone patiently.
Must be able to work in a fast-paced environment and multi-task (take inbound calls while working with tickets).
Interested applicants, Click APPLY NOW button to get started.
Summary of role requirements:
Flexible hours available
This advertiser has chosen not to accept applicants from your region.
9