206 Troubleshooting jobs in the Philippines
Technical Support
Posted 21 days ago
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Job Description
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
Technical Support
Posted today
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Job Description
- we excel, we care, we share_
a non-stock, non-profit and non-government organization that offers saving mobilization, microfinance, and social services to the enterprising poor women and to the rest of the society in general. The main purpose of its existence is to help break the chains of poverty by means of its two (2) major programs; the Ikabuhi Microfinance Program (IMP) and the Social and Sustainable Development Program (SSDP).
We are looking for applicants for our hiring for our Zonal Office at Bucana, Talomo District, Davao City
**Job Title** : Technical Support Zone
**If you are interested in the said position your task is**:
- To provide intermediate and advance technical support and maintenance if all ICT equipment and computer networks and systems in the designated Zone office and in all field offices covered in the zone.
**Required Qualifications**:
- Minimum an undergrad in Computer Engineering, Computer Science, Information Technology and or other related field of study or equivalent combination of education.
- prefer minimum 1 year hands on experience providing support for local area network (LAN) including experience in different networking devices, maintenance and troubleshooting of computer systems.
- prefer minimum 1 year hands on experience providing technical support and workstation troubleshooting and maintenance.
- Willing to travel within the zone (Davao del Norte, and GenSan, )
- Located at Davao City.
**Requirements before deployment**:
- Medical with required laboratories
- Birth Certificate
- Legislated numbers
- Academic Records (diploma and TOR)
- Clearances
- COE
**BENEFITS**:
All Legislated Benefits
16 Company Benefits such as life insurances, 20 leave credits, board and lodging, travel and deployment allowance, meal allowance, health care (HMO), educational assistance program, clothing allowances, and many more.
Our office hours are from Mondays-Fridays 8 am-5 pm only.
**PRIVACY NOTICE**
- Personal information will be used for the following purposes only:
- Address your inquiries, concerns and complaints
- Process all LBF related transactions
**Salary**: Php8,000.00 - Php13,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you located at Legazpi City?
**Education**:
- Bachelor's (required)
**Experience**:
- Technical Support: 1 year (required)
Willingness to travel:
- 100% (preferred)
Technical Support
Posted today
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Job Description
Moreover, technical support officers need to communicate to Implementation Specialist directly, requiring basic written and verbal communication.
**Skills and Qualifications**:
- Time-management skills and the ability to establish attainable deadlines for resolution
- The ability to communicate technical information in an accessible manner to non-technical employees.
- Computer related course at least 2yrs and above
- Knowledgeable in Basic Computer Troubleshooting
- Good communication skills
- Knowledgeable in Web Applications
- Office at Pacita Complex 1 San Pedro, Laguna
**Job Types**: Full-time, Permanent
**Salary**: Php11,000.00 - Php12,000.00 per month
**Benefits**:
- Company Christmas gift
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Overtime pay
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Technical Support
Posted today
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Job Description
- Excellent interpersonal and customer service skills.
- Professional and pleasant telephone manner.
- Ability to explain technical issues to technical and nontechnical employees and customers.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn an array of computer hardware and software.
**Job description**:
- Willing to work on cyclical schedules
- Gather customer information, analyze the concern and assist the customer
- Update internal CRM and documentation
- Resolve customer issues/complaints within the set SLA using the right processes and procedures
- Report problems related to customers, operations, tools and/or system hardware/software
- Evaluate and identify opportunities for process improvements
- Performs other duties and responsibilities as assigned
**Salary**: Php20,000.00 - Php35,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Experience**:
- Technical Support: 1 year (preferred)
Technical Support
Posted today
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Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Makati City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
Technical Support Representative
Posted 8 days ago
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Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Technical Support Representative
Posted 10 days ago
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Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Technical Support Associate
Posted 11 days ago
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Technical Support Engineer
Posted 13 days ago
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br>We are looking for versatile and solutions-driven TECHNICAL SUPPORT ENGINEERS to join our growing workforce!
If you are a Licensed Electrical Engineer, Master Electrician, Electronics Engineer or Electronics Technician, who has analytical skills to troubleshoot and provide technical solutions, and a heart for customer service at the same time, YOU BELONG TO US!
The Technical Support Engineers are responsible for diagnosing, troubleshooting, and resolving wifi configuration and system issues on solar energy inverters. They combine deep technical expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering hotline calls, responding to tickets, escalating complex issues, documenting solutions, and continuously improving support processes.
JAV Resource Corporation is a fast-growing Business Process Outsourcing (BPO) Company, with robust clientele in Australia offering affordable and quality energy solutions to Australian businesses and residents seeking clean energy supply in a cost-effective way. We aim to provide back office support to our valued clients, ranging from Administrative tasks, Technical Support, Accounting and Financial Services, Property Management, Digital Marketing and Customer Service. We are every business’ partner to achieving their market targets and business goals. < r>
What we Offer?
• A competitive package depending on meeting the qualification requirements stipulated above < r>• ull-time, permanent employment < r>• A ove standard leave credits upon regularization < r>• P id trainings related to the job < r>• T ols necessary in the delivery of output will be company-provided < r>• A niversary increase < r>• P rformance incentives < r>• H liday and overtime
Technical Support Representative
Posted 15 days ago
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Job Description
br>JOB TYPE: ON-SITE
LOCATION: Davao City
Qualifications:
• Senior high graduate and college graduate are welcome to apply < r>• Must have good English communication skills < r>• With or Without Experience < r>• Willing to process their application ASAP < r>• Can start immediately < r>
Benefits:
• Paid Training < r>• Earn a competitive compensation < r>• Government Mandated Benefits