10 Solution Consultant jobs in the Philippines

About the job Senior Consultant - Solution Design (Taguig) | Onsite

Education Qualifications : Graduate of any stream (Preferably MBA)

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Education Qualifications : Graduate of any stream (Preferably MBA)

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

About the job Senior Consultant - Solution Design (Taguig) | Onsite

Education Qualifications : Graduate of any stream (Preferably MBA)

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Education Qualifications : Graduate of any stream (Preferably MBA)

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Education Qualifications : Graduate of any stream (Preferably MBA)

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Education Qualifications : Graduate of any stream (Preferably MBA)

Requirements :

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Crafting winning proposals and value propositions
• End to end bid management from qualify till submission
• Respond to RFPs, RFIs, RFQs, tenders and proactive bids
• Demand Generation, Account & strategy planning, GTM initiatives across geographies, industries and verticals
• Must be willing to work onsite in BGC, Taguig

Responsibilities:

• Client Interactions : Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis : Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

Requirements:

• Minimum 8 years BPO/BPM experience. Mandatory to have worked in customer service operations in a managerial role. Prior Solution design experience will be preferred.
• Must be knowledgeable on contact center operations along with RFP process and bid management.
• Must be willing to work onsite in BGC Taguig

Responsibilities:

• Client Interactions: Creates solutions, customized to client context IN ORDER TO conduct client interaction sessions
• Competitive and market analysis: Gathers, synthesizes, analyses market competitive intelligence for a specific domain / market and provides inputs on gap analysis in order to contribute to a market intelligence and gap analysis report
• Continuous process improvement: Participate in continuous improvement projects in order to deliver project goals
• Contract negotiation: Creates and reviews the SOW (Statement of Work), in order to define the contract terms for a specific solution
• Creating Collaterals: Drives and provides direction to the team member IN ORDER TO prepare collaterals such as flyers, case studies etc.

Benefits:

• HMO for Employee and 2 Free Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts

**Job Description**
A highly experienced consulting professional with functional expertise in Oracle Utilities products - Customer Care & Billing (CC&B), Customer to Meter (C2M), Customer Cloud Service (CCS), Meter Data Management (MDM) or Meter Solution Cloud Service (MSCS). Possesses understanding of functional and technical solutions, business processes, technology and tools related to the implementation of these products. This role applies appropriate methodology, processes and leading practices in customer engagements in order to meet client business needs.
Qualifications
+ 8 or more years of experience relevant to this position. Practice focus in IT consulting, business process re-engineering, systems design and development in a customer interfacing role.
+ Experience in designing and implementing solutions involving Oracle Utilities products - e.g. Customer Cloud Service (CCS), Customer to Meter (C2M), Customer Care & Billing (CC&B), Meter Meter Solution Cloud Service (MSCS), Data Management (MDM), Work Asset Cloud Service (WACS), Work Asset Management (WAM) among others.
+ Background knowledge on the Oracle Utilities Application Framework (OUAF).
+ Applied experience in Java, Groovy, or object-oriented technical design and development is an advantage.
+ Experience in business process analysis, requirements analysis, and creating solution design or requirements specifications.
+ Excellent oral/written communication and interpersonal skills
**Responsibilities**
Analyzes business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
+ Work with customers and design/architecture teams to understand client business processes and requirements and provide solution recommendations.
+ Translate customer business requirements into Solution Design or High-Level Design specifications.
+ Collaborate with the Development Team and participate in walkthroughs to discuss business requirements and functional design of the solution.
+ Work with technical design teams to produce technical specifications for custom components and systems integration requirements.
+ Ensure the quality of one's own and/or a project team's deliverables through adherence to project standards and methodologies. Perform quality assurance reviews of the work of a design/development team.
+ Provide functional solution support during system testing, systems integration testing, user acceptance testing efforts.
+ Participate in training content design, creation and delivery efforts.
+ Facilitate the resolution of functional design issues as they arise during the development process.
+ Travel to onsite project locations as deemed necessary.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Location: Meycauayan, Bulacan, PH / Rockwell, Makati, PH**
**Company: Nestlé Business Services AOA, Inc.**
**Position Summary**
**Joining Nestlé means you are joining the largest food and beverage company in the world. ?At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.**
**Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline, and excellence. Are you ready to join us?**
**A day in the life of.**
You will serve as a vital link between IS/IT and business consumers and customers. This role requires a deep understanding of business functions, identifying opportunities and challenges, and advising on optimal solutions. You will translate business strategies, threats, and needs into IS/IT product requirements and facilitate collaboration between Operations, the Business Development Unit, and market business partners to specify, test, and deploy IS/IT automation solutions.
**Key Responsibilities:**
**1. Project Management and Coordination**
+ Structure automation projects by assessing efforts, defining resource needs, coordinating execution, and monitoring progress to ensure successful project closure.
+ Collaborate with Business Systems Analysts (BSA) to define and prioritize development tasks, ensuring business requirements are met.
+ Provide guidance and recommendations to stakeholders on resource identification, prioritization, and coordination within the Automation Product/Project portfolio.
**2. Building and Testing Automation Solutions**
+ Partner with End-to-End Product Owners (E2E POs) and Market Automation Leads (MAL) to identify process automation opportunities.
+ Gather detailed process requirements and expected outcomes, including As-Is process flows, service requirements (SRs), benefits, and key outcomes.
+ Create Process Design Documents (PDD) and conduct testing of new automation solutions.
+ Identify and address bugs prior to deployment and ensure updated standard routines are available for automated processes.
+ Support the local BSA team in scripting new solutions for local initiatives and assess the best options for automation solutions, including process improvements.
**3. Deployment of Automation Solutions**
+ Consolidate the automation pipeline for the NBS Center based on inputs from Center Operations, Process Optimizers, and the Market Digital Acceleration Team.
+ Align automation priorities with Operations, Product Owners, and market stakeholders, assessing delivery timelines and efforts.
+ Collaborate with the Global BSA team on global initiatives, ensuring their integration into the Center Automation pipeline.
+ Identify future enhancements and support Operations in scheduling robot frequency.
**4. Sustaining Automation Solutions**
+ Ensure continuous capability building and technical support for developed automation solutions.
+ Develop supporting documentation, including troubleshooting guides and instruction manuals (Quick Reference Guides).
+ Conduct knowledge-sharing sessions and capability-building workshops on available automations within NBS.
+ Identify and report enhancements for existing automation solutions due to technical updates or system migrations.
**5. Ongoing Support and Collaboration**
+ Support the local BSA in prototype creation and scripting new solutions through PowerApps or Power Automate.
+ Collaborate with the NBS E2E Product Owner and Market Digital Acceleration Lead during design events and baselining exercises.
+ Assist the Market Project team throughout the automation process steps and provide documentation coaching.
**6. Stakeholder Management**
+ Oversee overall project planning, monitoring, and controlling from go-live to Hypercare exit.
+ Provide status updates to key stakeholders and the Senior Leadership team, ensuring alignment on project governance and business reviews.
+ Coordinate closely with Local BSAs, Data Visualization Specialists, Process Optimizers, and the Market Digital Acceleration team to proactively assess risks and implement mitigation strategies.
+ Facilitate effective communication with key stakeholders to support proposed strategies, process improvements, and operational decisions.
**What will make you successful**
+ **Educational Qualifications:** Bachelor's degree in Business, Information Systems, or a related discipline; an M.B.A. is a plus.
+ **Business Analysis Experience:** Proven experience in business analysis within a relevant functional area, demonstrating the ability to assess business needs and develop effective solutions.
+ **Project Management Expertise:** Extensive experience in project management, including planning, execution, and stakeholder management, ensuring successful project delivery.
+ **Relevant Business Experience:** Significant business experience in a relevant function, providing a strong understanding of industry practices and challenges.
+ **Agile/DevOps Methodology:** Strong experience working in an Agile and DevOps environment, utilizing design thinking methodology to foster innovation and enhance project outcomes.
+ **Effective Communication Skills:** Exceptional communication skills, with the ability to engage and influence stakeholders at various levels across the organization.
+ **Global Collaboration Experience:** Experience working in a global environment and with virtual teams, demonstrating the ability to navigate cultural differences and foster collaboration across diverse locations.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at