What Jobs are available for Salesforce Admin in the Philippines?

Long Description

Salesforce Support Engineer

Technical Support: Provide timely resolution to Salesforce application issues reported by end-users or identified through monitoring systems.

Incident Management:

• Handle and prioritize support tickets, ensuring SLAs are met and incidents are resolved within agreed timelines.
• Track, manage, and document incidents and service requests using a ticketing system.
• Ensure timely resolution and follow-up on outstanding issues.
• Provide initial RCA on the ticket raised.
• Perform proactive monitoring, maintenance, and optimization of the environment
• Create and maintain technical documentation, including troubleshooting guides and best practices
• Stay up to date with Salesforce releases, features, and best practices, and provide recommendations for continuous improvement

Configuration and Customization:
Perform Salesforce configuration changes and customization requests based on business needs and requirements including service requests.

Documentation:
Maintain clear and concise documentation of Salesforce configurations, customizations, and incident resolutions. Create and maintain documentation, knowledge base articles, and training materials for end-users and support teams.

Collaboration:
Work closely with cross-functional teams including developers, business analysts, and project managers to implement solutions and enhancements.

User Training and Support:
Conduct training sessions for end-users on Salesforce features and functionalities to enhance user adoption and efficiency.

Continuous Improvement:
Identify opportunities for process and system improvements within Salesforce AMS and proactively suggest solutions.

Release Management:
Assist in the planning and execution of Salesforce releases, including sandbox management and deployment activities.

Job Requirements:

• Certifications: Salesforce Administrator certification is required. Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.
• Technical Skills: Proficiency in Salesforce configuration, customization, and integration. Strong understanding of Salesforce data model, security, and automation tools (e.g., Process Builder, Flow).
• Teamwork: Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Customer Service: Strong customer service orientation with a focus on delivering high-quality support and solutions.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Communication: Excellent written and verbal communication skills to articulate technical concepts to non-technical stakeholders.
• Certifications: Salesforce certifications such as Salesforce Certified Administrator (ADM 201) and Salesforce Certified Platform App Builder are preferred.
• Experience: Minimum 2-3 years of hands-on experience in Salesforce administration and support roles, preferably in an AMS or managed services environment or equivalent technical support and service delivery experience.

Long Description

Salesforce Support Engineer

Technical Support: Provide timely resolution to Salesforce application issues reported by end-users or identified through monitoring systems.

Incident Management:

• Handle and prioritize support tickets, ensuring SLAs are met and incidents are resolved within agreed timelines.
• Track, manage, and document incidents and service requests using a ticketing system.
• Ensure timely resolution and follow-up on outstanding issues.
• Provide initial RCA on the ticket raised.
• Perform proactive monitoring, maintenance, and optimization of the environment
• Create and maintain technical documentation, including troubleshooting guides and best practices
• Stay up to date with Salesforce releases, features, and best practices, and provide recommendations for continuous improvement

Configuration and Customization: Perform Salesforce configuration changes and customization requests based on business needs and requirements including service requests.

Documentation:Maintain clear and concise documentation of Salesforce configurations, customizations, and incident resolutions. Create and maintain documentation, knowledge base articles, and training materials for end-users and support teams.

Collaboration:Work closely with cross-functional teams including developers, business analysts, and project managers to implement solutions and enhancements.

User Training and Support:Conduct training sessions for end-users on Salesforce features and functionalities to enhance user adoption and efficiency.

Continuous Improvement:Identify opportunities for process and system improvements within Salesforce AMS and proactively suggest solutions.

Release Management:Assist in the planning and execution of Salesforce releases, including sandbox management and deployment activities.

Job Requirements:

• ·Certifications: Salesforce Administrator certification is required. Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.
• Technical Skills:Proficiency in Salesforce configuration, customization, and integration. Strong understanding of Salesforce data model, security, and automation tools (e.g., Process Builder, Flow).
• Teamwork:Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Customer Service: Strong customer service orientation with a focus on delivering high-quality support and solutions.
• Problem-Solving:Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Communication:Excellent written and verbal communication skills to articulate technical concepts to non-technical stakeholders.
• Certifications:Salesforce certifications such as Salesforce Certified Administrator (ADM 201) and Salesforce Certified Platform App Builder are preferred.
• Experience:Minimum 2-3 years of hands-on experience in Salesforce administration and support roles, preferably in an AMS or managed services environment or equivalent technical support and service delivery experience.

As a Salesforce Admin at Global Finance Teams, you will be responsible for managing and optimizing our Salesforce environment to support our sales and operational processes. You will work closely with sales and operational teams to ensure that Salesforce meets their needs and enhances productivity.

Key Responsibilities

• Manage Salesforce user accounts, roles, profiles, and permissions.
• Design and implement Salesforce workflows, process builders, and approval processes to automate business processes.
• Provide training and support to users to maximize their efficiency and usage of Salesforce.
• Conduct regular data audits and ensure data integrity and accuracy across the platform.
• Generate reports and dashboards to provide insights into sales performance and operational metrics.
• Collaborate with other teams to gather requirements and implement changes to the Salesforce environment as needed.
• Stay up to date with Salesforce releases and new features to continuously improve system capabilities.

Qualifications

• Proven experience as a Salesforce Administrator, with a deep understanding of Salesforce CRM capabilities.
• Salesforce Admin Certification is required.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to manage multiple projects and tasks effectively in a fast-paced environment.
• Excellent communication skills, with the ability to train and support end users.
• Experience with Salesforce reports, dashboards, workflows, and process automation.
• Familiarity with data import/export tools and data integrity best practices.
• Knowledge of Salesforce AppExchange and third-party tools and apps.
• Willing to work remotely and flexible to accommodate US time zones.

Make your next big career move by applying as KMC Solutions' next SR. BUSINESS APPLICATIONS ADMIN - SALESFORCE ADMIN

The Company's Go-To-Market (GTM) Technology Support & Operations team provides the front line and specialized Application Support to the Go-To-Market Technology stack. Our application landscape is centered on Salesforce with various integrations to other applications (Clari, LinkedIn Sales Navigator, Docusign, Outreach). We are looking for an experienced and detail-oriented Business Applications Administrator who will be supporting Salesforce and other applications integrated to Salesforce. The ideal candidate will play a critical role in the administration of business applications used across our Go-To-Market functions, including Sales, Marketing, Customer Success, and Professional Services. This role requires expertise in managing complex business systems, supporting the front line administrators, and contributing to the success of the GTM Technology team. 

The main responsibilities of a SR. BUSINESS APPLICATIONS ADMIN - SALESFORCE ADMIN include:

• Troubleshooting issues related to Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ) and integrations with Salesforce
• Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues.
• Demonstrate strong analytical, problem-solving and communication skills
• Maintaining resolution within given SLA
• Ensuring all system changes made are done within BT security policies, procedures, and SOX compliance.
• Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global GTM Support team.
• Establish a strong working relationship and pattern with Product Owners as well as other BT functions.
• Support the month-end and Quarter-end issues

To apply, you must be an expert on the following requirements:

• Expertise in Salesforce Administration for 3 years
• You have at least 4+ years of information technology and/or information security experience
• Bachelor's Degree is preferred
• Experience with Release Management
• Experience with working in a global environment
• Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.
• Experience in an environment with SOX framework / Compliance
• Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills

Make your next big career move by applying as KMC Solutions' next SR. BUSINESS APPLICATIONS ADMIN - SALESFORCE ADMIN

The Company's Go-To-Market (GTM) Technology Support & Operations team provides the front line and specialized Application Support to the Go-To-Market Technology stack. Our application landscape is centered on Salesforce with various integrations to other applications (Clari, LinkedIn Sales Navigator, Docusign, Outreach). We are looking for an experienced and detail-oriented Business Applications Administrator who will be supporting Salesforce and other applications integrated to Salesforce. The ideal candidate will play a critical role in the administration of business applications used across our Go-To-Market functions, including Sales, Marketing, Customer Success, and Professional Services. This role requires expertise in managing complex business systems, supporting the front line administrators, and contributing to the success of the GTM Technology team.

The main responsibilities of a SR. BUSINESS APPLICATIONS ADMIN - SALESFORCE ADMIN include:

• Troubleshooting issues related to Salesforce (Sales Cloud, Service Cloud, Experience Cloud, CPQ) and integrations with Salesforce
• Ensuring optimal performance of business applications by performing day-to-day administration, troubleshooting, and resolving issues.
• Demonstrate strong analytical, problem-solving and communication skills
• Maintaining resolution within given SLA
• Ensuring all system changes made are done within BT security policies, procedures, and SOX compliance.
• Maintain documentation of new system processes and system implementations. Provide general knowledge sharing with the global GTM Support team.
• Establish a strong working relationship and pattern with Product Owners as well as other BT functions.
• Support the month-end and Quarter-end issues

To apply, you must be an expert on the following requirements:

• Expertise in Salesforce Administration for 3 years
• You have at least 4+ years of information technology and/or information security experience
• Bachelor's Degree is preferred
• Experience with Release Management
• Experience with working in a global environment
• Experience working with the internal and external audit teams to collect evidence for gap assessment preferred.
• Experience in an environment with SOX framework / Compliance
• Self-starter, Outstanding listener, great presenter, terrific interpersonal and communication skills

Description

As a Salesforce Admin at Global Finance Teams, you will be responsible for managing and optimizing our Salesforce environment to support our sales and operational processes. You will work closely with sales and operational teams to ensure that Salesforce meets their needs and enhances productivity.

Key Responsibilitie

• sManage Salesforce user accounts, roles, profiles, and permissions
• .Design and implement Salesforce workflows, process builders, and approval processes to automate business processes
• .Provide training and support to users to maximize their efficiency and usage of Salesforce
• .Conduct regular data audits and ensure data integrity and accuracy across the platform
• .Generate reports and dashboards to provide insights into sales performance and operational metrics
• .Collaborate with other teams to gather requirements and implement changes to the Salesforce environment as needed
• .Stay up to date with Salesforce releases and new features to continuously improve system capabilities

**.

Qualificatio**

• nsProven experience as a Salesforce Administrator, with a deep understanding of Salesforce CRM capabilitie
• s.Salesforce Admin Certification is require
• d.Strong analytical and problem-solving skills with attention to detai
• l.Ability to manage multiple projects and tasks effectively in a fast-paced environmen
• t.Excellent communication skills, with the ability to train and support end user
• s.Experience with Salesforce reports, dashboards, workflows, and process automatio
• n.Familiarity with data import/export tools and data integrity best practice
• s.Knowledge of Salesforce AppExchange and third-party tools and app
• s.Willing to work remotely and flexible to accommodate US time zone
• s.Preferably with Tech experien

ce

Title: Salesforce Analyst based in Deloitte Consulting Philippines Delivery Center

Are you ready to unleash your potential?
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us? Join the winning team now
Work you will do
With practitioners in more than 36 countries, Deloitte brings deep industry insight and proven customer solutions experience to help you reimagine how you connect and engage with customers.

Deloitte Digital uses creativity, technology, strategy, and the power of partnership to help our clients transform impersonal transactions into trusted relationships. We're innovators, designers and architects of the future who build solutions that put people front and center.

• Design and develop Salesforce solutions according business requirements/specifications, quality standards and best practices (configuration vs. coding) to meet project and client objectives.
• Provide technical support and troubleshooting for existing Salesforce applications.
• Document solutions and design specifications.
• Collaborate with cross-functional teams to identify business requirements and translate them into Salesforce solutions throughout all phases of development, testing, and deployment.
• Stay up to date on Salesforce releases, features and best practices.

Your role as a leader
At Deloitte, We Believe In The Importance Of Empowering Our People To Be Leaders At All Levels. We Connect Our Purpose And Shared Values To Identify Issues As Well As To Make An Impact That Matters To Our Clients, People And The Communities. Additionally, Consultants Across Our Firm Are Expected To

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Enough About Us, Let's Talk About You

• Bachelor's degree in Software Engineering, Information Technology, or equivalent
• At least 1 year of experience in Salesforce applications
• At least 1 year of project implementation & support experience in Salesforce configuration
• Foundation in JAVA, configuration, design patters, Salesforce limitations, best practices

To be successful in this role, you should have the following key experience and capabilities:
Please provide must haves or good to have skills.

• Foundation in Apex, Lightning Web Components, Integration (API), CI/CD, Flows
• Salesforce Certified Administrator

What is in store for you?

• Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and a shifting schedule.
• Rewards platform – your hard work won't go unnoticed at Deloitte
• Training and development - at Deloitte we believe in investing in our best assets, the people You will have access to world class training and funding towards industry and other professional certifications.
• Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
• Benefits effective upon hiring including paid time off and holidays, health, and life insurance

Next Steps
Sound like the sort of role for you? Apply now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

2025 DCPDC Inc.

About the Role:

We are seeking a highly skilled and motivated Salesforce Developer and Administrator to join our team. This hybrid role requires both technical development expertise and day-to-day administrative capabilities. You will be responsible for customizing, configuring, and maintaining our Salesforce platform to support business needs, improve user experience, and drive productivity across departments.

Key Responsibilities:

• Lead the design, architecture, and implementation of customized Salesforce solutions.
• Develop and maintain Apex classes, Lightning Web Components (LWC), Aura Components, Visualforce pages, triggers, and flows.
• Manage integration efforts between Salesforce and third-party systems using REST/SOAP APIs and middleware (e.g., MuleSoft, Dell Boomi, Workato).
• Set up and manage CI/CD pipelines using tools like SFDX, Git, Gearset, or Copado.
• Ensure code quality through peer reviews, design validation, and performance testing.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Provide technical leadership, mentoring, and support to junior developers.
• Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
• Maintain up-to-date documentation of technical designs and development processes.
• Stay current with Salesforce platform releases, tools, and best practices.
• Drive the adoption of Salesforce across the organization by developing reusable assets and contributing to internal capability building.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 6–8+ years of Salesforce development experience.
• Strong hands-on experience with:
• Apex, LWC, Aura, Visualforce
• Sales Cloud, Service Cloud, Experience Cloud
• REST/SOAP APIs, data modeling, and security models
• Proven experience with CI/CD processes and tools (SFDX, Git, Copado, Gearset).
• Strong understanding of Salesforce data architecture, security models, and declarative tools.
• Demonstrated ability to lead solution design and guide development teams.
• Proficient in Agile methodologies and development lifecycle management.
• Experience with Salesforce integrations and AppExchange products.
• Experience in enterprise-scale digital transformation or migration projects (e.g., from Siebel, SAP, MS Dynamics).
• Knowledge of Salesforce Financial Services Cloud, Marketing Cloud, or other industry-specific clouds.
• Exposure to other programming languages like JavaScript, Java, .NET, or mobile development is a plus.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Experience with middleware and enterprise integration patterns.
• Excellent English Communication skills both verbal and written

Preferred Certifications:

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Service Cloud Consultant
• Salesforce Administrator
• Salesforce App Builder
• JavaScript Developer I
• Omnistudio Developer
• Salesforce Integration Architecture Designer

Benefits:

• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Work from home

Work Location: Remote

About the Role:

We are seeking a highly skilled and motivated Salesforce Developer and Administrator to join our team. This hybrid role requires both technical development expertise and day-to-day administrative capabilities. You will be responsible for customizing, configuring, and maintaining our Salesforce platform to support business needs, improve user experience, and drive productivity across departments.

Key Responsibilities:

• Lead the design, architecture, and implementation of customized Salesforce solutions.
• Develop and maintain Apex classes, Lightning Web Components (LWC), Aura Components, Visualforce pages, triggers, and flows.
• Manage integration efforts between Salesforce and third-party systems using REST/SOAP APIs and middleware (e.g., MuleSoft, Dell Boomi, Workato).
• Set up and manage CI/CD pipelines using tools like SFDX, Git, Gearset, or Copado.
• Ensure code quality through peer reviews, design validation, and performance testing.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Provide technical leadership, mentoring, and support to junior developers.
• Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
• Maintain up-to-date documentation of technical designs and development processes.
• Stay current with Salesforce platform releases, tools, and best practices.
• Drive the adoption of Salesforce across the organization by developing reusable assets and contributing to internal capability building.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 6–8+ years of Salesforce development experience.
• Strong hands-on experience with:
• Apex, LWC, Aura, Visualforce
• Sales Cloud, Service Cloud, Experience Cloud
• REST/SOAP APIs, data modeling, and security models
• Proven experience with CI/CD processes and tools (SFDX, Git, Copado, Gearset).
• Strong understanding of Salesforce data architecture, security models, and declarative tools.
• Demonstrated ability to lead solution design and guide development teams.
• Proficient in Agile methodologies and development lifecycle management.
• Experience with Salesforce integrations and AppExchange products.
• Experience in enterprise-scale digital transformation or migration projects (e.g., from Siebel, SAP, MS Dynamics).
• Knowledge of Salesforce Financial Services Cloud, Marketing Cloud, or other industry-specific clouds.
• Exposure to other programming languages like JavaScript, Java, .NET, or mobile development is a plus.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Experience with middleware and enterprise integration patterns.
• Excellent English Communication skills both verbal and written

Preferred Certifications:

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Service Cloud Consultant
• Salesforce Administrator
• Salesforce App Builder
• JavaScript Developer I
• Omnistudio Developer
• Salesforce Integration Architecture Designer

Benefits:

• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Work from home

Work Location: Remote/Hybrid