Beginner friendly - Retail Support Specialist
Posted today
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Job Description
br>Responsibilities:
• Assist customers with product inquiries, availability, pricing, and order status < r>• Process orders, returns, exchanges, and track shipments < r>• Resolve issues related to billing, delivery, or damaged items < r>• Provide information on promotions, discounts, and store policies < r>• Meet performance targets for customer satisfaction, accuracy, and call handling time < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication and customer service skills < r>• Basic knowledge of retail products and order processing < r>• Computer literate and comfortable using POS or inventory systems < r>• Ability to handle customer concerns in a fast-paced, sales-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
IT Project Manager (E-commerce and API Integration)
Posted today
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Job Description
- Location: MOA, Pasay (Hybrid, 4x onsite, 1-day WFH) br>- Work schedule: Monday to Friday, Morning shift, Compressed schedule
- Can start ASAP
QUALIFICATIONS:
— Graduate of Information Technology or any related course < r>— At least 5 years of experience in Project Management, Vendor Management, Stakeholder Coordination and Documentation. < r>— With E-commerce background is a must
Beginner friendly - Retail Support Specialist
Posted today
Job Viewed
Job Description
br>Responsibilities:
• Assist customers with product inquiries, availability, pricing, and order status < r>• Process orders, returns, exchanges, and track shipments < r>• Resolve issues related to billing, delivery, or damaged items < r>• Provide information on promotions, discounts, and store policies < r>• Meet performance targets for customer satisfaction, accuracy, and call handling time < r>
Qualifications:
• High school diploma or equivalent < r>• Strong communication and customer service skills < r>• Basic knowledge of retail products and order processing < r>• Computer literate and comfortable using POS or inventory systems < r>• Ability to handle customer concerns in a fast-paced, sales-driven environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Apply now and receive a fast response within a day!
Head of Retail Sales Distribution
Posted today
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LOCATION: Taguig br>SETUP: Day shift, Onsite
JOB DESCRIPTION:
We are looking for an accomplished and strategic Head of Retail Sales Distribution to lead and manage all retail channel strategies and operations across the Philippines. This high-impact role requires senior-level leadership and will be a key member of the Executive Committee, responsible for delivering revenue targets and brand growth across four major sales channels: consignments, outrights, digital sales, and retail stores.
The ideal candidate must have a strong background in retail sales distribution, experience in launching and managing concept stores in malls and other commercial spaces, and a proven record in leading cross-functional teams to drive sales performance and market expansion.
QUALIFICATIONS
- Bachelor's degree in Business, Marketing, Management, or a related field; MBA or equivalent postgraduate degree is preferred.
- Minimum of 12 years of experience in retail sales and distribution, with at least 5 years in a senior executive or director-level role.
- Strong expertise in managing multi-channel retail distribution, specifically: Consignment models, Outright sales, Digital/e-commerce sales, Physical retail store operations.
- Demonstrated success in launching and managing concept stores in malls or high-traffic retail zones.
- Proven leadership experience with exposure to executive-level decision-making and strategy execution.
- Strong analytical skills with the ability to interpret data and make commercially sound decisions.
- Excellent negotiation, stakeholder management, and interpersonal communication skills.
- Experience in consumer electronics, appliances, or lifestyle brands is a strong advantage.
- Must be willing to work onsite in Arca South, Taguig City.
Branch Retail Supervisor
Posted today
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LOCATION: BGC, Taguig br>SETUP: Day shift, Onsite
JOB DESCRIPTION
The Operations Supervisor is responsible for overseeing the day-to-day operations of the store, ensuring compliance with company policies and brand standards, and managing the performance of store personnel. This role involves leading operational efforts, conducting audits, addressing operational issues, and ensuring that all operational functions are carried out efficiently and in line with company guidelines.
QUALIFICATIONS:
- Bachelors’ degree in Business Administration, Retail Management or related field. < r>- At least 3-5 years of supervisory experience in retail operations, with a proven track record of success in supervising store operations
- Strong leadership abilities
- Excellent communication skills, both in oral or in writing
- Analytical thinking skills
- Problem-solving skills
- Ability to manage multiple priorities and can work in a fast-paced retail environment
- Hardworking, dedicated, and a team player
- Willingness to travel regularly to visit store locations
Retail Product Engineer
Posted today
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Job Description
br>Duties:
Product Design and Development
Leads the design and development of new products from concept to production.
Creates detailed product designs, prototypes, and comprehensive testing plans.
Collaborates with suppliers and manufacturing partners to ensure the feasibility and cost-effectiveness of product designs.
Applies Design for Manufacturability (DFM) and Design for Assembly (DFA) principles to ensure products are efficient to produce and assemble.
Market Research and Analysis
Conducts research and analysis to identify market trends, customer needs, and competitive products.
Incorporates findings into product development strategies to meet market demand and customer preferences.
Stays informed about industry trends, emerging technologies, and best practices in product engineering, incorporating new knowledge and skills into product development efforts.
Testing, Validation, and Quality Assurance
Leads product testing and validation activities, including prototype testing, performance testing, and regulatory compliance testing.
Analyzes testing results and implements design improvements to ensure product quality and cost efficiency.
Documents and maintains accurate records of product designs, specifications, and test results.
Ensures compliance with internal quality management systems and industry standards, maintaining a high level of product integrity.
Collaboration and Cross-functional Support
Works closely with cross-functional teams such as product management, design, and manufacturing to ensure alignment with product requirements and specifications.
Provides technical support to internal teams and external partners throughout the product development process.
Addresses engineering challenges and works collaboratively to find innovative solutions.
Customer and Client Support
Responds to customer and client queries regarding product returns, replacements, and refunds.
Provides timely and satisfactory feedback, ensuring customer concerns are addressed and resolved efficiently.
Continuous Improvement
Contributes to continuous improvement initiatives, identifying areas to streamline processes and enhance product quality.
Works on optimizing product performance and overall efficiency through data analysis and process improvements.
Ensure Technical Compliance and Quality of Products
Evaluates product specifications and performance to ensure compliance with both internal standards and regulatory requirements.
Collaborates with suppliers to ensure product quality, performance, and compliance standards are met.
Works with Learning & Development (L&D) teams to design and implement product training programs for internal teams.
Supports the R&D department in sourcing new materials and ensuring they meet the technical and quality standards necessary for new products.
Other Duties:
Performs other related duties that may be assigned from time to time.
Qualifications:
Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or a related field < r>With at least 1-3 years experience in vehicle and/or aircon maintenance, or in the similar technical role
Experience with product testing, validation, and regulatory compliance processes is an advantage
Strong problem-solving skills
Excellent communication and collaboration skills
Knowledge in manufacturing processes
Must be analytical and keen to details
Familiarity with regulatory standards and requirements
The incumbent is expected to report for work daily according to the schedule set by the employer, must be physically and mentally fit to perform the assigned tasks, must be willing to travel to do field work depending on the needs and occasion, may be requested to work overtime.
Office-based – 60% normal duties < r>Field-based –40%
Without exp - Retail Support Specialist
Posted today
Job Viewed
Job Description
br>Responsibilities:
• Manage retail inquiries, customer service requests, and order processing. < r>• Provide accurate information about products, pricing, and store policies. < r>• Process transactions, returns, and exchanges efficiently. < r>• Resolve customer concerns and escalate complex issues as needed. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Maintain accurate records of customer interactions and transactions. < r>
Qualifications:
• High school diploma or equivalent required; a background in Retail Management, Business, or a related field is a plus. < r>• No prior retail experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Familiarity with retail systems and tools is a plus but not required. < r>• Ability to adapt to changing customer needs and work well independently or as part of a team. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Client Care Representative - Retail Support Specialist
Posted 1 day ago
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Job Description
br>Responsibilities:
• Handle customer inquiries and transactions related to retail products or services < r>• Process customer orders accurately and efficiently < r>• Resolve customer issues and escalate complex issues as needed < r>• Meet performance targets for productivity, quality, and customer satisfaction < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
No experience - Retail account
Posted 1 day ago
Job Viewed
Job Description
br>Responsibilities:
• Handle customer inquiries and transactions related to retail products or services < r>• Process customer orders accurately and efficiently < r>• Resolve customer issues and escalate complex issues as needed < r>• Meet performance targets for productivity, quality, and customer satisfaction < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Business Development Supervisor for Retail
Posted 1 day ago
Job Viewed
Job Description
br>Duties:
1. Sales Performance & Growth
Sales Target Achievement
New Client Acquisition Rate
Revenue Growth
2. Team Leadership & Development
Sales Agent Performance Improvement
Training Completion Rate
3. Client Retention & Relationship Management
Customer Retention Rate
Customer Satisfaction Score (CSAT)
4. Operational Efficiency
Timeliness of Reports Submission
Branch Sales Activity Compliance
5. Market Research & Competitive Intelligence
Competitor Benchmarking Reports
Market Trend Analysis Contributions
DUTIES & RESPONSIBILITIES:
Client Acquisition and Sales Growth
Researches and identifies potential clients, compiles lists of target companies for presentations.
Researches possible clients and prepares lists of target companies for presentations.
Takes charge in visiting new and prospective clients to introduce the company and its products
Strategic Planning and Implementation
Assists the Strategic Accounts Manager in developing and implementing strategic sales plans to solidify the company’s presence and expand its customer base. < r>Ensures the generation of sales from new accounts to achieve area and company targets.
Relationship Management & Team Leadership
Builds and maintains healthy, long-lasting customer relationships with both existing and new suppliers and clients.
Coordinates with assigned stores/branches.
Provides quality and effective leadership while maintaining professional relationships with all branch personnel.
Leads and guides Sales Agents 1 and 2 in their day-to-day sales activities.
Supervises the daily upkeep of the branch.
Product Knowledge
Maintains in-depth knowledge of the company’s products and services to effectively communicate benefits to clients. < r>Trains team members on product features and competitive advantages to enhance sales efforts.
Reporting & Database Managemen
Submits required reports on or before the deadline.
Encodes all calls and data into the program/system.
Market Research & Best Practices
Stays updated on new products in the market and competitor activities, and providing competitor information to the Strategic Accounts Manager.
Other Duties:
Performs other related duties that may be assigned from time to time
Qualifications:
Bachelor’s Degree in Business Administration, Marketing, or related field < r>At least 3 years of relevant work experience
Excellent organizational skills
Strong coaching and people-development skills
Energetic and motivating individual
Creative thinking
Ability in problem-solving and negotiation
Strong communication and people skills, adept at simplifying complex marketing ideas for client understanding
Detail-oriented with excellent time-management skills