511 Retail jobs in Norzagaray
Luxury Retail Account (Pioneer) | CSR Agent | Up to 30k w/ SOB 30k
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Luxury Retail Account – Pioneer Wave
Bridgetowne (IPI), Pasig City
Work Setup: Onsite
Application Process: Onsite
Start Date: October Class
- Handle customer inquiries and support for a high-end retail brand
- Provide accurate product information, order tracking, and return assistance
- Maintain an elevated level of customer service and brand representation
- Resolve concerns efficiently while meeting quality and performance metrics
- Document all interactions accurately in the system
- Completed Senior High School or higher education
- At least 6 months of BPO experience (voice or non-voice)
- Strong English communication skills, both verbal and written
- Customer-oriented and able to handle luxury clientele with professionalism
- Salary Package up to ₱30,000
- Sign-On Bonus of ₱30,000
- 15% Night Differential
- Performance-Based Incentives
- Opportunity to be part of a pioneer luxury retail account
Start your premium career journey today
Walk-in applicants are welcome at our Bridgetowne (IPI), Pasig site.
Join our October Class
Assistant Store Manager
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JOB DESCRIPTION :
- Responsible for customer's overall in-store experience by providing customer service, understanding customer's needs, recommending suitable apparel based on customer's needs, and offering an alternative to customers.
- Promotes sales through positive customer service efforts
- Keep the store organized and clean
- Works under varying schedules
- Actively maintains a global brand image.
- Assist store manager during store meetings
- Manage daily store operations
- Responsible for assisting the store manager in preparing operation reports
- Assist store manager in leading the team in achieving target sales
QUALIFICATIONS :
- Graduate of a 4-year course
- Preferably with at least 1-2 years of experience as assistant store manager in a retail/clothing store
- Strong customer service and communication skills
- Team player and can handle work in a fast-paced environment
- Enjoys interacting with different types of people
- Flexible in work schedule and location
Job Type: Full-time
Retail Business Executive
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The Retail Business Executive (RBE) oversees the overall operations of assigned Unioil retail stations. He/She is accountable for delivering corporate targets, including sales volume growth (fuels and lubricants), profitability, retail excellence scores (service quality, cleanliness, and promotion execution), and effective dealer/franchisee relationship management. The RBE also ensures the motivation and capability of the Retail Station Team while proactively managing credit and collection concerns to safeguard company interests.
Job Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in Business Management, Entrepreneurship or equivalent
- Business sales experience, and with sales and business acumen is an advantage
- Must be analysis driven in the trade area in terms of Pricing, Business Development and competitor insights.
- Crafting and communicating external and internal presentations especially business reviews.
- Should have a strong sense of accountability and responsibility.
- Proficient with Microsoft office specifically in Excel.
- With strong communication skills.
- Must know how to drive and should have a valid driver's license. Having a personal car is an advantage.
- Willing to be working on field and to be assigned to manage any areas within and outside of Metro Manila.
Job Description:
- Grow the network in terms of operations, profitable volume and Retail standards on a per zone level.
- Analysis and management of Profit and Loss of the dealer. Conducts, prepares and analyzes Business Plans
- Build lasting relationships through providing consultancies, engagement, and influencing.
- Analysis of trading area which includes price competitiveness, competitor insights, market and business development.
- Implement and establish business strategies such as Local Site Marketing and other brand initiatives to achieve volume targets / growth.
- Dealer negotiations
- Liaise between the dealer and UPPI management.
- Ensure no fraudulent events to occur in the UPPI network.
- Ensure retail zone network is selling high quality products and compliant with UPPI's Retail Operational Standards.
- Achieve quarterly and annual volume sales targets, Station Performance Appraisal, Mystery Motorist Program scores
- Contract Management.
- Perform administrative and other tasks.
Assistant Store Manager
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JOB DESCRIPTION
Assists the restaurant manager with the overall operations of the restaurant. Responsible for giving new hires orientation, assisting with inventory management, and admin tasks.
Responsibilities and Duties:
- Supervise various operations, working closely with the Store manager
- Ensure the restaurant follows health and safety regulations
- Make sure that BOH and FOH are coordinated with regards to orders and PAR Levels
- Ensures accurate inventories and understands variance management.
- Leads and works to maintain the facility and all equipment to the highest standards- ensuring safety and Cleanliness, reports service issues that arise.
- Responsible in coordinating schedules with the staff
- Coach and train employees
- Handles customer complaints
- Make sure that the store is clean at all times
- Assign duties to relevant employees and direct subordinates in their day-to-day tasks
Qualifications:
- Candidate must be a Bachelor's Degree holder of Hotel and Restaurant Management, Business Management, or any 4-year course
- With a high regard for professionalism and business ethics
- Can communicate effectively in both English and Tagalog
- With experience in handling staff
- Has a customer-oriented approach
- Attentive to detail
- Can work under pressure and fast-changing environment
Job Types: Full-time, Permanent
Pay: Php30, Php35,000.00 per month
Benefits:
- Company events
- Flexible schedule
- Flextime
- Free parking
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
junior merchandiser
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The Jr. Merchandiser assists the Merchandise Manager in all aspects of brand management, retail operations and product planning and control
Duties and Responsibilities:
- Monitoring and Tracking of sales
- Distribution and allocation
- Selection, Procurement and Product Planning
- Communication
- Store/Warehouse Visits
Qualifications & Requirements:
- Bachelor degree on Accountancy and finance, Business Management, Economics, IT/Computer studies, Marketing, Retail management and other related courses from reputable universities and colleges.
- With relevant experience from retail fashion industries / multi-branded sneakers & apparel, an advantage.
- Confident System knowledge and proficient user of MS Office, with advanced Excel skills (Pivot/Vlookup/Shortcuts/Formulas).
- Self-confidence.
- Excellent customer service skills, positive attitude, and the ability to communicate well in a timely manner with employees at all levels.
- Ability to multitask, works well under pressure, and prioritize tasks to meet numerous deadlines in a fast paced environment.
- Willing to work at Pasong Tamo, Makati City.
Job Type: Full-time
Pay: Php18, Php25,000.00 per month
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
Work Location: In person
Bank Retail Collections Head - Makati - 150K
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We are hiring for a Retail Collections Head for a Bank located in Makati
This is a Sr Manager Role that requires 8 years of experience in Retail Collections and Risk Management combined
Salary is up to 150K per month based on experience
Onsite in Makati, Day shift - Monday to Friday
The role is responsible for developing and executing effective collection strategies to optimize loan recovery, reduce delinquency and non-performing loans (NPLs), and ensure compliance with regulatory requirements. This leader will manage a team of collectors, agency partners, and vendors, and drive initiatives to improve collection efficiency while preserving customer relationships.
Key Responsibilities:
Collections Strategy & Execution
Design and implement end-to-end retail collections strategies (early-stage, mid-stage, and late-stage collections).
Monitor and manage the performance of the collections portfolio across all retail loan products: personal loans, credit cards, auto loans, housing loans, salary loans, etc.
Drive initiatives to reduce delinquency rates, NPLs, and charge-offs while optimizing recovery and rehabilitation.
Team & Vendor Management
Lead and manage in-house collections teams, skip tracing units, and external collection agencies.
Set performance targets, monitor KPIs, and ensure operational efficiency across the collections unit.
Train, coach, and motivate staff to meet and exceed recovery goals.
Compliance, Governance & Reporting
Ensure adherence to central bank regulations, internal credit policies, and fair debt collection practices.
Collaborate with Legal and Compliance teams for cases involving litigation, repossession, or restructuring.
Prepare regular reports on collections performance, trends, and risk indicators for executive management and regulatory submissions.
Process Improvement & Risk Management
Drive process improvements, automation, and digitization of collection efforts (e.g., SMS/email reminders, auto-dialers, digital payments).
Analyze portfolio risk trends and propose corrective action plans for underperforming segments.
Coordinate with Credit Risk, Finance, and Operations teams to align collections strategies with broader credit risk appetite.
Required Qualifications:
- Bachelor's degree in Business Administration, Finance, Banking, or related field.
- 8–10 years of experience in retail collections or credit risk management, with at least 3 years in a leadership role.
- Strong knowledge of collections processes, credit lifecycle management, delinquency risk mitigation, and debt recovery tools.
- Familiarity with regulatory frameworks governing consumer debt collection (e.g., BSP guidelines in the Philippines, or equivalent local regulation).
- Strong analytical, leadership, and interpersonal skills.
Preferred Qualifications:
- Experience working in a thrift bank or mid-sized retail-focused bank is highly preferred.
- Knowledge of loan restructuring, write-off recovery, and agency performance management.
- Experience with collections-related technologies and tools (e.g., CRM systems, collection management platforms).
- MBA or advanced certifications in Credit Management is a plus.
Key Competencies:
- Strategic Planning & Execution
- Credit Risk & Portfolio Management
- People Leadership & Team Development
- Negotiation & Conflict Resolution
- Regulatory & Compliance Awareness
- Communication & Stakeholder Engagement
- Data-Driven Decision Making
Job Types: Full-time, Permanent
Pay: Php120, Php150,000.00 per month
Application Question(s):
- How many years of collections experience do you have in a bank/financial company?
- How many years of head or Manager for collections experience do you have in a bank/financial company?
- How many years of risk management experience do you have in a bank/financial company?
Language:
- English (Preferred)
Work Location: In person
URGENT HIRING Store Planner
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About the Role:
We are seeking a creative and detail-oriented Store Planner to join our team. In this role, you will be responsible for creating technical drawings, maintaining bills of material, and ensuring that store designs meet operational and aesthetic requirements. You will collaborate closely with the Store Operations department to ensure that drawings are accurate, error-free, and aligned with the company's objectives.
Qualifications:
- Graduate of an Architectural course or any related field.
- Proficiency in AutoCAD, SketchUp, and 3D rendering (experience with any medium is preferred).
- Preferably with experience in retail store planning or similar fields.
- Strong attention to detail, ability to work under pressure, and flexibility in adapting to new tasks.
- Driven, result-oriented, open to learning, and maintaining a positive attitude toward work.
- Excellent communication and presentation skills.
- Strong problem-solving skills to address design challenges effectively.
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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Retail Account
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About the role
Talent Outsourcing Channel Solutions is seeking a Retail Account - Customer Service Representative to join our dynamic team in Makati City, Metro Manila. As a full-time customer service representative, you will be the voice of our client's brand, providing exceptional service and support to their valued customers.
What you'll be doing
- Manage inbound calls from customers, addressing their inquiries, concerns, and requests with empathy and professionalism
- Process customer orders, returns, and exchanges efficiently and accurately
- Provide proactive and solution-oriented support to customers, ensuring a positive brand experience
- Collaborate with team members to share best practices and identify opportunities for process improvements
- Maintain detailed and accurate records of customer interactions
- Adhere to all company policies, procedures, and quality standards
What we're looking for
- Applicant must have 1 year of BPO experience
- Strong customer service and communication skills, with the ability to adapt your approach to different customer needs
- Excellent problem-solving and critical thinking abilities to handle a variety of customer inquiries
- Proficiency in English and the local language, with the ability to communicate clearly and effectively
- Experience in a call centre or customer service environment, preferably in the retail industry
- Familiarity with customer relationship management (CRM) systems and data entry
- Passion for providing exceptional customer service and a commitment to contributing to the team's success
What we offer
At Talent Outsourcing Channel Solutions, we believe in fostering a supportive and collaborative work environment. We offer competitive compensation, opportunities for career development, and a range of benefits that support our employees' well-being, including medical insurance, paid time off, and wellness initiatives.
About us
Talent Outsourcing Channel Solutions is a leading provider of outsourcing solutions, specialising in customer service, call centre operations, and business process outsourcing. With a strong focus on quality, innovation, and client satisfaction, we partner with renowned brands across various industries to deliver exceptional customer experiences.
If you're passionate about customer service and eager to join a dynamic team, we encourage you to apply now.
Assistant Retail Store Manager
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The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store's operations.
Minimum Qualifications
- Bachelor's degree (or equivalent experience)
- Fluent in English, both written and spoken
- Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
- Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
- Team-oriented, pleasant, and service-minded attitude
- Demonstrated track record of achieving and exceeding sales targets; results-driven
- Highly motivated by challenges and collaborative in approach
- Strong analytical and problem-solving abilities
- Proficient in inventory management and retail sales processes
- Passion for continuous learning and adherence to company's Sales Guidance
- Basic proficiency in Microsoft Office applications
- Flexibility to work varied schedules, including weekends and holidays
- Prior sales experience required
- Previous experience in retail sales, customer service, or customer relations strongly preferred
- Experience working with premium FMCG or retail brands is an advantage
Store Development Specialist
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Job Description
- Implement Site Expansion strategies of the company
- Conducts trade area identification and site selection
- Negotiates terms for new and existing stores
- Prepares market development/activities
Minimum Qualifications:
- Candidates must possess at least Bachelor's Degree in Business Studies/Administration/Management or equivalent.
- Excellent Oral and Written communication skills
- Excellent Interpersonal skills
- Candidates amenable to be assigned anywhere
- Amenable to do FIELDWORK.
- Entry level position; Fresh Graduates are encouraged to apply.