14 Retail Operations jobs in the Philippines

The Bench Talent - Sales Supervisor is part of a structured development program aimed at preparing high-potential individuals for leadership roles within the Sales organization. This role will undergo intensive training and mentorship to build the competencies required to lead teams of Lead Generation Specialists, SDRs, and Account Managers. Upon successful completion, the candidate will be deployed to a supervisory role aligned with business needs.
Manages, directs and coordinates one or more segments of the organization's day-to-day operations| Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies | Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, sales projects, business development, internal communications) | Responsibilities are typically diverse and vary according to the organization's changing needs.
Training and Development Phase
+ Participate in structured onboarding and training programs covering sales operations, enablement tools, and leadership fundamentals
+ Shadow current Sales Supervisors and participate in peer mentorship and observation sessions .
+ Complete role-specific simulations and assessments for SDR, AM/AE, and Lead Gen functions
Sales Leadership Preparation
+ Learn to manage day-to-day operations of a sales team, including performance monitoring, coaching, and reporting
+ Understand and apply sales enablement tools such as CRM platforms, Gong, and Power BI dashboards
+ Collaborate with Sales Trainers and Segment Managers to support team readiness and productivity
After Deployment
+ Assist the Sales Manager/RSM in achieving sales goals and objectives, usually by implementing and revising sales strategies and by directing and motivating the sales team (New Business and/or Retention)
+ As part of implementing sales and marketing campaigns: ensure data accuracy and completeness for assigned campaigns, assign territories and leads, set attainable objectives by forecasting quotas, and help sales representatives improve their performance.
+ Leads collaboration with the Sales Support Administrators in providing before and after sales support
+ Leads collaboration with Marketing Representatives/Teams including Segment Leaders on relevant research, campaigns and projects
+ Maintain a pristine record of customer satisfaction in accordance with company policy. This will require the routine handling of customer concerns and issues and providing sales representatives and support staff with the necessary tools and knowledge to address these problems.
+ Keeping track of inventory is a common responsibility. This is typically not something a sales representative would do. The sales supervisor also has control over discounts for certain customers, price changes, deals, promotions, etc.
+ A number of miscellaneous activities are commonly included, as well. Cold calling and getting your hands dirty in sales rep work often accounts for a portion of your day.
+ Responsible for the performance and development of the Sales Consultants.
+ Coordinate with the Sales Manager/RSM to execute and implement sales strategies that ensures attainment of company sales goals and profitability.
+ Prepare action plans by individuals, as well as by team for effective search of sales leads and prospects.
+ Effectively communicate with the Sales Manager/RSM to understand training and development needs and to provide insight for the improvement of the Consultants' sales performance.
+ Provide timely, accurate prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
+ Maintain accurate records of all pricings, sales and activity reports submitted by the Sales Consultants.
+ Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
+ Ensure that all Business Sales Consultants meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
+ Set examples for Sales Consultants in areas of personal character, commitment, organizational selling skills and work habit.
+ Conduct regular coaching and counseling with direct reports to build motivation in service efficiency and selling
+ Other projects, tasks and duties as assigned
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ Preferably with at least 2 years of leadership experience in sales (Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
+ Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Amenable to working in Graveyard Shift
Additional Requirements for Internal Candidates: - Must be in current role for 1 year - Must not have received any Disciplinary Action within the past 12 months - Must not have any Attendance and Punctuality issues in the past 12 month - Must have a Successful or above rating in the last Enabling Performance cycle
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry. Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies. Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, joint ventures, business development, internal communications, budgeting). Responsibilities are typically diverse and vary according to the organization's changing needs; this discipline is not typically classified into a single Function (e.g., Engineering, Finance, Human Resources). Supervises the daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the results of the team. Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors. Solves problems based on practice and precedent. Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20% of time performing the work supervised
Qualifications:
+ Bachelor's degree in any field
+ Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization
+ Proven success at managing change
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
+ Detail oriented and project management skills
+ Sales/After Sales/Retention experience or background is required
+ Must not have any performance or disciplinary issues in the past 12 months
+ RELA 1.0 Graduate is an advantage but not require
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Ø Graduate of any 4 year course. Preferably with relevant work experience in the same role.

Ø Possess leadership and analytical skills.

Ø Results driven and provides excellent customer satisfaction.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Employee stock ownership plan
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Holidays
- Overtime
- Shift system

Supplemental pay types:

- 13th month salary
- Overtime pay

Process all online mall and website orders
Online accounts management and set-up br>Customer relationship management
Study website and online mall analytics to perform appropriate changes and improvements
Set the landing pages, product information, checkout options, and all other pertinent website and online mall layout to ensure their visual appeal, accuracy, and ease of use
Inventory management
Evaluate fast- and slow-moving products weekly
Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
Ensure the rollout of website and online mall changes
Inspect and upload customers’ product reviews < r>Build the online presence of our website and online malls
Handles product listings in all the marketplaces
Monitor daily sales of the handled stores and help in strategizing to reach company targets.
Plans and leads the execution of e-commerce campaigns on all platforms.
Develops and leads the execution of product merchandising display, store decorations, and e-commerce related promotions.
Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products.
Gathers and analyzes sales and promotions data.
Stockists and bazaar management
Assist in other departments

The Data Quality Sr. Analyst helps to ensure data sourced and provisioned by different areas, meets all required Data Quality standards. In this role, moderately complex and variable issues are evaluated with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. The Data Quality Sr. Analyst assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution. They collaborate with an array of teams and groups, developing subject matter expertise and knowledge of industry practices and standards.
**Responsibilities:**
+ Partners with Enterprise Chief Data Office to contribute to the development of procedure guidelines and standards addressing Data Certification and Data Quality management
+ Develop methods to identify data patterns and trends in available data sources, perform data quality analytics and identify data challenges
+ Contribute to Data Quality resolution strategies and practices
+ Assist in data improvement initiatives in compliance with Citi Data Governance Policy
+ Assists in the remediation of Audit and Regulatory feedback on issues and concerns
+ Report Data Quality issues through Citi's corresponding Data/Issue management process, and/or Coordinate efforts for Data consumption demand and Data requirement from strategic data repositories
+ Liaise with other areas of the firm to understand data challenges and solutions. Supports identification of data quality rules, thresholds, and other business requirements
+ Perform financial reconciliation, and measure Data Quality to drive data quality resolution
+ Define and formulate business requirements documents that contribute to resolve Data Quality issues
+ Lead project management activities
+ Support senior management strategic vision
+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable rules, laws, and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating managing and reporting control issues with transparency
**Qualifications:**
+ 5-8 years of experience with defining and implementing Data Quality programs; Banking or Finance industry preferred
+ Strong analytical skills and attention to detail
+ Strong project management skills
+ Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
+ Proficient in using data management and analysis tools including basic Microsoft applications (Word, Excel, PowerPoint)
+ Working knowledge of Collibra and other Data Governance industry standard tools
+ Intermediate proficiency in System Query Language (SQL)
+ Working knowledge of Tableau (report consumer, developer, etc.)
+ Demonstrated understanding of Database structures
+ Proven ability to provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
+ Anticipates and balances the needs of multiple stakeholders, while monitoring tight deadlines or unexpected requirement changes
+ Communicates effectively in non-technical terms at all levels of the organization
+ Collaborates effectively by building partnerships and working well with others to meet shared objectives
**Education:**
+ Bachelor's/University degree
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**Job Family Group:**
Data Governance
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**Job Family:**
Data Quality & Data Quality Analytics and Reporting
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**Time Type:**
Full time
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**Most Relevant Skills**
Change Management, Data Analysis, Data Governance, Data Lineage, Data Management, Data Quality, Internal Controls, Management Reporting, Program Management, Risk Management.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**JOB SUMMARY**

Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.

**FUNCTIONS AND RESPONSIBILITIES**

1. SALES
- Ensure that store meets or surpasses the sales target of the store.

2. CUSTOMER SERVICE
- Provide excellent customer service at all times.
- Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
- Ensure that subordinates practice customer service at all times.

3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
- Monitor deliveries of merchandise in the department.
- Ensure orderly and proper display of merchandise.
- Maintain store visual merchandising and housekeeping.
- Monitor and ensures stock level in the store at all times.
- Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.

4. MERCHANDISING
- Ensure correct price tags of each item to avoid losses.
- Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
- Ensure adequate merchandise stock level in the store at all times.
- Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.

5. REPORTORIAL REQUIREMENTS
- Maximize the use of available resources (JDA/server).
- Prepare and submits the required reports on time.

6. OTHERS
- Perform other functions as may be assigned by the immediate superior from time to time.

**EDUCATION AND EXPERIENCE**
- Graduate of Four-Year Course preferably Business Course
- Preferably 1-2 years Experience in a service-oriented company

**Willing to be assigned in Robinsons Appliances Santiago, Isabela**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Overtime pay

Ability to commute/relocate:

- Tuguegarao, Cagayan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Store Management: 1 year (preferred)
- Retail management: 1 year (preferred)
- Inventory/Warehouse Management: 1 year (preferred)

**Language**:

- English (preferred)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Role Overview:**
Major Incident Management (MIM) is a critical role in IT Service Management (ITSM), especially in organizations that rely heavily on technology. The primary goal of MIM is to quickly restore normal service operations when a major incident occurs and to minimize the impact on business operations.
The Major Incident Manager is responsible for managing high-impact IT incidents from initiation through resolution. They coordinate response efforts across teams, ensure effective communication with stakeholders and drive the incident to closure.
**Key Responsibilities:**
**Incident Coordination:**
Lead the response to major incidents, ensuring timely resolution
Facilitate bridge through engagement of technical teams, vendors, and third parties as needed
Drive incident to facilitate issue resolution by leading technical troubleshooting through the use of historical evidence and documentation
Lead and engage resources to effectively identify troubleshooting and remediation paths to minimize downtime
Escalating according to standard procedures and according to degradation and reported impact relative to current progress to remediate outage
**Communication:**
Provide clear, accurate and timely updates to stakeholders, including executives during the incident's lifecycle
Communicating limitations and roadblocks to internal stakeholders to facilitate effective decision making
Gain understanding between involved parties to ascertain impact and relay information to engage appropriate resources to effectively troubleshoot
**Documentation:**
Providing accurate documentation for incident records, including timelines, technical updates, impact analysis, and resolution steps.
Produce post-incident reports that facilitate Root Cause Analysis (RCA).
Ensure accurate, reliable and actionable documentation is created on every interaction
**Process Improvement:**
Identify trends and recurring issues and report to leadership
Propose and implement improvements to the Major Incident process
**Compliance & Governance:**
Ensure adherence to SLAs and internal governance policies.
**Required Skills**
+ Strong understanding of incident, problem, and change management processes
+ Good understanding of enterprise technologies in a multi-tiered environment
+ Ability to manage multiple priorities and make quick, data-driven decisions under pressure.
+ Effective communicator at all organizational levels
+ Excellent communication, coordination, and problem-solving skills.
+ Strong analytical skills and attention to detail.
+ Familiarity with major incident escalation protocols and technical troubleshooting
**Qualifications**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
+ 1+ years of experience in IT operations or technical support
+ Strong understanding of incident management and ITIL practices.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Computer Science
**Travel Percentage**:
0%
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the Team**

This role manages computing environment to protect production systems that is critical to business success. This is related to managing incidents in relation to ATM operations and other related systems.

**What you will be doing**
- Manages computing environment to protect production systems critical to business success
- Act as focal point for incident review and escalation if necessary.
- Support a computer operations environment that meets all service level agreements, availability, response time parameters, etc. and availability targets.
- Works across a wide array of product lines and engages various levels of management on a day to day basis.
- Use ITIL framework, as the Incident Management process is a key input into the established Change and Problem processes.
- Develop, coordinate and promote incident management activities across enterprise and takes responsibility for effective functioning of Incident Management processes across all support areas.
- Engagement following onset of a production incident.
- Provide immediate tactical response and coordination minimizing duration of service interruptions.
- Consult with other teams on proper integration and correlation of the incident management process and their respective areas.
- Provide regular incident bulletins to teams concerning open or ongoing incidents.
- Ensure effective and rapid response to major incidents.
- Review and recommend, as appropriate, changes to support processes to ensure continuous improvement of the incident management process.
- Other related duties assigned as needed.

**What you bring**
- **Fresh graduate that is analytical and logical thinker**:

- **OR with years of experience in IT industry or ATM operations**:

- Good communications skills
- Highly trainable and has willingness to learn the processes and new skills
- Flexibility and adaptability in a working environment
- Good attention to details critical thinking skills

**What we offer you**
- Competitive salary
- Attractive benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motivated team

LI-AR3

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

**JOB SUMMARY**

Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.

**QUALIFICATIONS**
- Customer Service Skills
- Problem-Solving Skills
- Communication Skills
- Leadership Skills
- Knowledge in JDA System

**EDUCATION AND EXPERIENCE**
- Graduate of Four-Year Course preferably Business Course
- Preferably1-2 years Experience in a service-oriented company

**FUNCTIONS AND RESPONSIBILITIES**

**1. SALES**
- Ensure that store meets or surpasses the sales target of the store

**2. CUSTOMER SERVICE**
- Provide excellent customer service at all times.
- Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
- Ensure that subordinates practice customer service at all times.

**3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE**
- Monitor deliveries of merchandise in the department.
- Ensure orderly and proper display of merchandise.
- Maintain store visual merchandising and housekeeping.
- Monitor and ensures stock level in the store at all times.
- Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.

**4. MERCHANDISING**
- Ensure correct price tags of each item to avoid losses.
- Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
- Ensure adequate merchandise stock level in the store at all times.
- Ensure proper orientation of sales clerks and promo clerks regarding merchandise features.

**5. REPORTORIAL REQUIREMENTS**
- Maximize the use of available resources (JDA/server).
- Prepare and submits the required reports on time.

**6. OTHERS**
- Perform other functions as may be assigned by the immediate superior from time to time.

**Willing to be assigned in Robinsons Appliances Palawan.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Holidays
- Overtime
- Rotational shift
- Weekends

Supplemental pay types:

- 13th month salary
- Overtime pay