541 Reporting Analyst jobs in the Philippines

• 5 yrs+ experience in similar or related roles.
• Proven ability to work with business stakeholders to design and deliver management reporting within a complex environment.
• Outstanding communication and interpersonal skills.
• Demonstrated commercial awareness.
• Extensive Excel and/or Google sheet skills, to include data management features such as external data connections, pivot tables etc.
• Experience using modern BI /reporting tools to design and publish management reports.
• Experience working with relational database to extract data using a visual query builder or SQL.
• Experience using Microsoft Power BI to analyse data and create custom measures using DAX.
• Experience using Microsoft Access to view data and run queries against multiple datasets.
• A team player with a solution focused and positive mindset, and a commitment to the comapnies values of ingenuity, integrity, care for others, and fun.

Desirable but not essential

● Experience with MS SQL Server

● An interest or prior experience working in consumer technology

Position: Data Analytics/ Reports Analyst Supervisor

Required Headcount: 1

Location: Taguig

Work Set-up: Hybrid (Willing to work onsite in Taguig)

Salary: 50K - negotiable depending on experience

Start Date: ASAP

Qualifications:

Our most successful candidates will have:

• Has people management skills and experience

• Has experience in healthcare and/or insurance

• Experience in PowerPoint, Pivot, slicers, and PowerPivot

• Advanced experience and skills in MS Excel Reporting with MS Access and data analysis

• Create daily, weekly, and Monthly reports for the leadership team.

• Well versed in MS Excel formulas, functions, and controls

• Delivery of solution that meets end-to-end requirements of the clients.

• Analytical mind with a problem-solving aptitude.

• Continually improve reporting process to increase efficiency.

• The ability to learn new concepts and tools is essential.

• SFDC Report Generation and Dashboard Generation

• Tableau reporting/dashboarding – data integration with SFDC

• Splunk/datadog dashboarding and analysis on that telemetry data using data analysis tools i.e. excel, Python Panda, etc.

Work Setup: On-site in Cebu City

Shift: Night Shift, weekends off

Role Requirements:

College graduate or completed 2nd year in college (no back subjects)

4-6 years of relevant experience in Reporting/MIS

Solid experience in Report and dashboard creation

Advanced Excel (can write macros), Power BI, Power Apps, and Power Automate skills are must-haves

MIS reporting

Preferred: Lead MIS/supervisory experience, but not required

Good English communication and comprehension skills

Can start ASAP

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Job Description
*Role Title:
Reporting Analyst
Role Level
Career Level 3
Employment Type
Permanent Full Time
Career Stream
Individual Contributor
Department
Revenue Operations
Reports To
Jodie Lee
Achieving Our Team Purpose
Supporting and enabling revenue generating teams to work more efficiently and effectively by improving productivity and increasing customer growth through delivering strategic solutions and reducing friction in processes and tools
Location:
Manila
Size Of Team
10 core team + 8 wider team
Direct Reports
0
Date
October 2024
Your Role Purpose & Objective
Reporting to the Revenue Performance Analyst, the primary purpose of the Reporting Analyst role is to work with stakeholders to understand their needs and deliver tailored reports, dashboards and analysis to support their business. You will be responsible for creating, maintaining and delivering the suite of salesforce content to our teams. You will also provide performance analysis and provide leaders with insights and recommendations for improvement.
We're looking for someone who has strong problem-solving and critical thinking skills, a high level of accuracy and attention to detail, with excellent organisational and time management skills, who is able to work to meet deadlines.
If working in a fun, high-growth, fast-paced company appeals to you, then read on.
How you will add value *

• Manage our Salesforce report and dashboard content for our business units
• Support the organisation to deliver quality reporting and analytics services that are efficient, effective and in line with their objectives
• Support, maintain and act as the key point of contact for advising on and building salesforce content
• Provide our teams with workload forecasting and productivity tracking
• Assist our Analysts with In depth analysis on our data and deliver meaningful insights to influence and support Leadership in making effective decisions
• Evaluate data quality and integrity to identify issues and opportunities for system and process improvements
• Salesforce Einstein/TableauCRM Advanced User

*Behavioural Competencies *

• Communication: Achieves a fluent conversational style by using pauses, changes in volume, and changes in emphasis; Quickly gets to the point, effectively presenting the key points of an argument or idea, while separating the important from the trivial; Listens sympathetically to others, and responds to feedback from the audience by adapting own interpersonal style and the content of the message
• Relationship Building: Uses input and recommendations from others; Considers the concerns, feelings and expertise of others to improve collaboration; Contributes to the development of an open, positive atmosphere within the team; Develops and maintains cross functional relationships
• Problem Solving & Decision Making: Interprets trends in data/information; Weighs up alternatives according to their likely impact on others; Makes decisions in a timeframe appropriate to the work goal; Readily makes decisions when faced with unfamiliar circumstances; Determines risks associated with the assessment of data/information
• Planning / Organising: Meets established deadlines; Works to priorities; Prioritises tasks based on importance and urgency
• Commercial Acumen: Uses financial reporting information to drive performance; Considers both the business and customer perspective on various issues; Identifies key drivers and commercial opportunities within their department

*Functional Competencies *

• Sales Management Operations: Determines short term needs to build workforce planning forecast; Re-engineers processes to build efficiencies; Manages the suite of salesforce report content; Identifies data issues and provides solutions to resolve; Clearly articulates stakeholders requirements and delivers meaningful reporting solutions
• Data Analytics Mastery: Understands how to read, interpret and create graphical representation of data; Performs analytical tasks under guidance; Identifies, analyses, and interprets trends and patterns in structured data; Performs ad-hoc analytics with small to medium-sized datasets; Identifies appropriate methods to draw actionable insights; Continues to iterate findings with additional data

*Your Experience *

• 3+ years experience working in a Reporting Analyst role, reporting with advanced excel skills (pivot tabling and advanced formulae)
• Working knowledge of CRM (data entry/reporting)
• Salesforce experience desirable
• Intermediate to advanced MS Office / G-Suite
• Stakeholder requirements gathering
• Proficient data analytical skills
• Verbal and written communication skills with all stakeholders
• Strong time management skills
• Critical thinking and analytical skills required
• High attention to detail
• Ability to work in a fast-paced environment

*Who you will be working with *

• Revenue Operations team
• Head of New Business
• Head of Customer Solutions AU/NZ
• All Sales Teams (New Business, Customer Solutions)
• Data Team
• Service Teams
• Quality Assurance
• Finance
• IT and Software
• Product & Engineering

*Success Profile
In the first 0-3 months, the successful incumbent is expected to have delivered: *

• You will have a clear understanding of all current salesforce reports and dashboards provided to our teams. You will have become the first point of contact for salesforce reporting content and support your leader with data analysis as required. You will have created and delivered meaningful custom salesforce reports and dashboards that provide our teams with visibility on productivity and performance

*In the first 4-6 months, the successful incumbent is expected to have delivered: *

• Centralised salesforce reporting content provided to our teams. Deliver regular workload plans and resource forecasts to leaders. Uncover areas for improvement and working with the relevant BT, Product and Data Science teams to recommend solutions on data quality issues.

*In the first 7-12 months, the successful incumbent is expected to have delivered: *

• Conducted analysis and presented back to leaders with insights and recommendations to improve performance.

Join the A-Team and experience the A-Life

Job Summary:

We are looking for a detail-oriented and highly skilled
Reporting Analyst
to support our
Digital Recruitment
team. This role is responsible for building reports, developing dashboards, and producing data-driven presentations to support strategic and operational talent acquisition decisions.

The ideal candidate must have
advanced reporting and Excel skills
, be highly proficient in
PowerPoint for executive storytelling
, and demonstrate strong analytical thinking. This role will report to the
Analytics Manager Digital Recruiting
or
Reporting Lead Digital Recruiting
and collaborate closely with recruiters, operations, and leadership teams.

Responsibilities:

• Build and maintain
  recruitment reports and dashboards
  to track funnel metrics, source performance, and conversion trends
• Prepare visually compelling and accurate
  PowerPoint decks
  for internal reviews and leadership presentations
• Conduct
  data validation and QC
  to ensure accuracy and consistency in reporting outputs
• Translate business requirements into actionable data visualizations and summaries
• Work with large datasets across various platforms (ATS, CRM, assessment tools)
• Respond to
  ad-hoc data requests
  from the recruiting and operations teams
• Support
  automation of recurring reports
  using tools like Excel formulas/macros or SQL queries

Skills Requirements:

• 2–3 years of experience in reporting, data analysis, or recruitment analytics
• Expert-level skills in Microsoft Excel
  (pivot tables, lookups, formulas, etc.)
• Advanced PowerPoint skills
  , with a strong focus on executive-level storytelling
• Experience working with
  large datasets
  and producing clean, insightful visuals
• Familiarity with SQL, Power BI, or Tableau is a plus
• High attention to detail and strong problem-solving ability
• Excellent time management skills and the ability to handle multiple priorities
• Strong communication skills and ability to collaborate across teams

Education Requirements:

Bachelor's degree in Business, Data Analytics, HR, or a related field

REPORTING ANALYST

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT ARE WE LOOKING FOR?

• 5 yrs+ experience in similar or related roles.
• Proven ability to work with business stakeholders to design and deliver management reporting within a complex environment.
• Outstanding communication and interpersonal skills.
• Demonstrated commercial awareness.
• Extensive Excel and/or Google sheet skills, to include data management features such as external data connections, pivot tables etc.
• Experience using modern BI /reporting tools to design and publish management reports.
• Experience working with relational database to extract data using a visual query builder or SQL.
• Experience using Microsoft Power BI to analyse data and create custom measures using DAX.
• Experience using Microsoft Access to view data and run queries against multiple datasets.
• A team player with a solution focused and positive mindset, and a commitment to the companies values of ingenuity, integrity, care for others, and fun.

Essential Duties & Responsibilities

• Work collaboratively with the leadership team to understand goals and objectives related to the user experience needs as well as opportunities for process improvement and efficiencies.
• Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information.
• Confers with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.
• Examines and evaluates purpose and content of business reports to develop new, or improve existing format, use, and control: Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.
• Provides daily, weekly and monthly reports to appropriate channels and recipients.
• Integrates data generated internally and from external clients to create reports based on the needs of the business.
• Collects and consolidates data for business use using Excel spreadsheets and other available reporting technologies.
• Provides immediate feedback or updates to the management team as to the organization's performance.
• Audits reports and uses available resources to confirm accuracy.
• Identifies and resolves reporting issues proactively and immediately informs the direct supervisor and stakeholders for any hot issues.
• Completes other duties and projects as required.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

•Minimum 1 year of experience as Reporting Analyst is required.

•Advanced Excel skills required (VLOOKUP, SUMIF, COUNTIF etc.)

•knowledge with Power Query, Google Sheets, SQL & Power BI

•Excellent organizational, analytical thinking & communication skills (Oral and written), Ability to multi-task in a fast-paced environment.

•Availability to work on a night shift schedule, required.

**Job Description

Key Responsibilities:**

· Develop and maintain ServiceNow Performance Analytics solutions, including scorecards, breakdowns, and time-series visualizations.

· Design and build interactive dashboards and reports to monitor performance and support business objectives.

· Analyze data to identify trends, patterns, and performance gaps within various ServiceNow modules.

· Define and set up thresholds, targets, and alerts to provide real-time visibility and predictive forecasts.

· Collaborate with business analysts, process owners, and IT teams to capture requirements and ensure alignment with organizational goals.

· Ensure data integrity, governance, and adherence to best practices for scalability and accuracy.

· Communicate findings and recommendations to various levels of management through reports and presentations.

· Troubleshoot data and configuration issues to ensure the ongoing reliability of performance measurement tools.

Skills:

· ServiceNow Modules Familiarity (ITSM)

· Reporting and Dashboard Creation (PowerBI Data Lake are an advantage)

· Data analysis/visualization

· Key performance Indicator Development

We are seeking a detail-oriented and analytical Reporting Analyst to join our team in the BPO industry. The successful candidate will be responsible for generating, analyzing, and presenting reports and dashboards that drive data-driven decisions and operational efficiency. This role requires strong Excel expertise, critical thinking, and the ability to translate raw data into actionable insights.

Key Responsibilities

• Develop, maintain, and automate recurring reports and dashboards for operations, clients, and leadership teams.
• Analyze performance data to identify trends, patterns, and areas for improvement.
• Create customized ad hoc reports to support business requirements.
• Ensure accuracy, consistency, and timeliness of all reports delivered.
• Partner with stakeholders to understand reporting needs and provide actionable insights.
• Maintain proper documentation of report logic, definitions, and processes.
• Recommend process improvements to enhance reporting efficiency and effectiveness.

Qualifications

• Education: Bachelor's degree in Business, Statistics, IT, or related field preferred.
• Experience: At least 2 years of relevant experience in reporting, data analysis, or a similar role within a BPO or shared services environment.
• Technical Skills:
• Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Charts, Macros preferred).
• Experience in report and dashboard creation (Excel, Power BI, or other BI tools).
• Knowledge of SQL or other database/query languages is a plus.
• Strong analytical and problem-solving skills with keen attention to detail.

Job Types: Full-time, Permanent

Pay: Up to Php40,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Education:

• Bachelor's (Required)

Experience:

• Reporting/Data Analyst: 2 years (Required)

Work Location: In person