8 Program Officer jobs in the Philippines
Loyalty Program Officer (FMCG | F&B)
Posted 9 days ago
Job Viewed
Job Description
Role: Loyalty Program Officer
Department: Marketing / CRM / Customer Loyalty
Reports to: Loyalty Program Supervisor / Marketing Manager
Work Location: Taguig
Job Summary:
We are seeking a Loyalty Program Officer with at least a year of experience in retail marketing, CRM, or customer engagement. The role is responsible for supporting the day-to-day operations, analysis, and execution of the supermarkets customer loyalty program. This includes assisting in program planning, monitoring redemptions, coordinating with stores and vendors, and analyzing customer data to support retention and repeat purchases.
Key Responsibilities:
- Assist in the execution of loyalty program campaigns, point-earning mechanics, and redemption promos across branches.
- Coordinate with store teams to ensure program guidelines, signage, and mechanics are correctly implemented at branch level.
- Track and monitor member sign-ups, redemption performance, and overall program health.
- Assist in preparing weekly and monthly reports on loyalty member growth, transaction behavior, redemption trends, and promotion effectiveness.
- Address customer inquiries and concerns about loyalty membership, points, redemptions, or reward availabilityonline and in-store.
- Liaise with vendors and third-party partners for rewards sourcing, catalog management, and delivery timelines.
- Support the team in planning seasonal campaigns, co-branded promotions, or in-store activations linked to loyalty.
- Ensure timely communication rollouts through SMS, in-store posters, cashier scripts, and emails.
- Monitor competitor loyalty efforts and assist in recommending improvements based on customer insights.
Qualifications:
- Bachelors degree in Marketing, Business Administration, Retail Management, or related field.
- 2-3 year of experience in a loyalty/CRM, retail marketing, or customer engagement role, preferably in supermarkets, groceries, or FMCG retail .
- Experience working with store teams or field operations is a strong advantage.
- Strong coordination, follow-through, and communication skills.
- Proficient in MS Excel (pivot tables, basic dashboards); familiarity with CRM or loyalty platforms is a plus.
- Comfortable working with large sets of customer data and drawing insights.
- Willing to visit branches and attend occasional weekend campaigns or activations.
Preferred Skills & Traits:
- Strong attention to detail and accuracy
- Analytical mindset with initiative to improve customer touchpoints
- Customer service orientation
- Ability to manage multiple tasks under tight deadlines
- Experience with SMS/email marketing, reporting tools, or customer segmentation is a plus
Loyalty Program Officer (Rewards/Loyalty Programs Management)
Posted 28 days ago
Job Viewed
Job Description
Location: BGC, Taguig
Work Setup: Full Onsite
Work Schedule: Day Shift | Monday to Friday
Role Overview
The Loyalty Program Officer will be responsible for leading key initiatives within the organizations consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal candidate will possess strong expertise in loyalty strategies, a deep understanding of consumer behavior, with proven track record in developing and scaling effective customer loyalty programs and a value-driven customer experience that fosters long-term brand loyalty.
Requirements
- Bachelors degree in Marketing, Business Administration, or a related discipline.
- Minimum of 3 years of experience in program or project management .
- Strong analytical capabilities with the ability to turn data into strategic insights.
- Proven project management skills, with experience handling multiple initiatives concurrently.
- Familiarity with CRM tools and loyalty program technologies.
- Excellent communication and interpersonal skills.
- Solid grasp of consumer behavior and best practices in loyalty program design.
- Demonstrated leadership in guiding teams and fostering a customer-focused culture to ensure program success.
Responsibilities
- Oversee and optimize the customer point-based loyalty system, ensuring timely enhancements and improvements.
- Manage and maintain the user interface and experience of the loyalty program website.
- Lead daily operations of the loyalty program, including reward tracking, customer segmentation, and development of personalized incentives.
- Continuously improve the customer experience by identifying ways to increase engagement, retention, and satisfaction through loyalty efforts.
- Administer the loyalty program budget while ensuring financial efficiency and impact.
- Collaborate with external partners and vendors to expand program offerings and ensure smooth execution of initiatives.
- Collect and utilize customer feedback to refine and upgrade the loyalty program.
- Keep abreast of industry trends and emerging practices in loyalty and retention to drive program innovation.
- Promote awareness of the loyalty program across multiple platforms, including social media, and effectively communicate its perks and benefits to customers.
HR Program & Operations Officer
Posted today
Job Viewed
Job Description
- Help translate HR vision and strategy into tool requirements for implementation.
- Define and manage team structure, agendas and materials to keep people connected, informed and engaged.
- Orchestrate timely delivery of initiatives across a complex, global organizational structure as well as manage the critical path, project dependencies, deliverable completion, milestone compliance and cost/budget.
- Track, measure, report and communicate project costs, performance issues and risks minimizing exposure to project risks/issues by developing mitigation plans and escalating critical risks and issues that cannot be resolved. This may also include creating templates and other materials to produce reports as required.
- Produce consolidated project status reporting and review project status reports and action item logs to identify issues; address risks and concerns directly with project stakeholders or action item assignees or raise them to the attention of senior management for further direction.
- Provide continuous improvement to processes, tools, metrics and training based on ongoing experience, process metrics and feedback from other stakeholders, to drive further efficiencies in the organization.
- Take on critical roles within HR for a period of time.
- Facilitate a project management network to provide learning opportunities and sharing project management experiences.
- Acts independently to determine methods and procedures on new assignments.
**Qualifications**:
- Graduate of bachelor’s degree.
- Must have at least 2 years of experience in end-to-end project management.
- Experience of functional knowledge of business analysis (interprets and documents business processes, products, services and software through analysis of data)/Business Analyst
- Background in business analysis
- Good to have:
- 2 years of experience in change management
- 2 years of experience in stakeholder management
- Supervisory experience handling 2-5 members (1yr)
- Knowledge of HR data analytics and problem solving (different facets of HR)
Manager, Program Management

Posted 16 days ago
Job Viewed
Job Description
2025-06-27
**Country:**
Philippines
**Location:**
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
**Position Role Type:**
Unspecified
-Developing new programs to support the strategic direction of the organization.
-Developing a budget and operating plan for the program.
-Developing an evaluation method to assess program strengths and identify areas for improvement.
-Driving IPTs to adhere and use gate reviews as guided by the Collins Management Systems (CMS) and Work Transfer procedures **.**
-Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
-Implementing and managing changes and interventions to ensure project goals are achieved.
-Producing accurate and timely reporting of program status throughout its life cycle.
-Work closely with project sponsor, cross-functional teams, and assigned project leaders to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
-Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
-Identify key requirements for cross-functional teams and external vendors / customers.
-Develop and manage budget for projects and be accountable for delivering against established business goals/objectives.
-Work with other program managers to identify risks and opportunities across multiple projects within the department.
-Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.
-Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others
**Qualifications** **:**
·Bachelor's degree in engineering or related field. Preferably with Project Management Professional certification from PMI.org.
·Preferably with master's degree in business management or masters in applied sciences
·Proven track record & experience in project or program management.
·Proven stakeholder management skills.
·Proven experience managing a team.
·Experienced using computers for a variety of tasks.
·Experience in proposal writing.
·Excellent communication skills both written and oral. Adept in communicating with higher management and as well as with production and support teams.
·Working knowledge in use of project applications such as Primavera or Microsoft Project.
-Competency in Microsoft applications including Word, Excel, and Outlook.
·Understanding of project management, Lean Production System (i.e., TPS), APQP, EASA, and ISO9100.
-Must not have had any disciplinary case within the past year
-Must not be under Performance Improvement Plan
-With at least a year in his/her current position
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Director Program Management
Posted today
Job Viewed
Job Description
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported expected full-year 2021 revenues of $2.48B, a growth of 27% over 2020. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 6,000 people worldwide.
**Summary**
Leads the Program Management Office. Responsible for department-wide programs and activities to ensure that department and corporate goals are met using program/project management approaches. Directs all activities of the PMO Team. Responsible for identifying, prioritizing and implementing programs to improve productivity, quality, customer service and/or reducing costs and complexity for the Company’s operations.
**Essential Duties and Responsibilities**
- Lead the organization in development of Business Process Outsourcing as a growing strategic initiative, that ultimately becomes a sustaining core competency.
- Lead program management for the development, deployment, and measurement of continuous improvement across the Company’s support functions across Asia initially and other OUS locations over time.
- Assemble, recruit, train and develop a team to achieve these objectives.
- Continually challenge the status quo and persistently dig for improvement opportunities that delivers sustainable scale and efficiency for the Company.
- And lead/develop team to do the same.
- Drive process improvement throughout the Shared Services organization
- Identify and capture business needs/opportunities through communication with stakeholders and on-floor observations in each operational area.
- Drive innovation with respect to system, process and technology improvements.
- Recognize operational issues/challenges and recommend pragmatic solutions.
- Manage large complexity process improvement projects that will accelerate operational productivity improvements within the organization.
- Role model process improvement attitude consistently and work to create a culture of passionate continuous improvement.
- Lead with a strong understanding of, and aptitude for the identification of key business migration opportunities, along with contingency planning, change management and communication to successfully navigate to desired outcomes with mínimal impact to ongoing business objectives.
- Set direction and provide frameworks through which sustainable scale and efficiency objectives can be delivered.
- Support functional areas in facilitating the identification, implementation and tracking of company-wide process improvement/lean projects.
- Ensure approved projects are managed effectively to completion - on-time, within budget, desired scope, with planned benefits attained.
- Oversee the development and presentation of results of project business cases.
- Lead your function’s budgeting process and actual project spend tracking.
- Work as both an individual contributor, lead others directly and lead others through influence, to achieve project and team objectives of delivery scale and efficiency for the organization.
- Collaborate and drive change at every level & function in the organization:
- Report into and support the Leader of Shared Services to achieve department and organizational objectives.
- Positively influence all levels of management to ensure that shared service, bpo and outsource activities receive the necessary support and are resourced sufficiently to implement solutions.
- Assist functional areas in identifying key metrics and validating savings related to operational excellence and process improvements.
- Serve as facilitator and champion for process improvement across the company.
- Coach, mentor and support colleagues in achievement of process improvement activity and targets.
- Provide on-the-job training to the business as needed as it relates to driving process improvements.
- Develop and lead training in shared services, project management and process improvement / lean concept methodologies.
- Create effective working relationships with fellow team members and internal partners, measured through observation, metrics and feedback.
**Required Qualifications**
- Typically requires a Bachelor’s degree with 15+ years of industry experience
- 9+ years of successful management experience in relevant industry
- 5 years Business Process, Operational Excellence and Process Improvement experience.
- In-depth understanding and e
Program Management Principal Specialist
Posted 3 days ago
Job Viewed
Job Description
2025-08-07
**Country:**
Philippines
**Location:**
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
**Position Role Type:**
Unspecified
+ Lead overall management of programs and provides program control to facilitate successful completion of program objectives and deliverables.
+ Develops, maintains and updates integrated program schedule and identifies critical path, risks and mitigation plans, and recovery actions
+ Identifies and manage program bottlenecks and able to propose solutions
+ Provides and maintains program reports and communicates program status within IPT and PB and other sites (I.e., LB, EVT, WPG, ANA, etc.)
+ Works with Program Managers counterparts and assists in developing and maintaining overall program documentation and change proposals
+ Handles low to high risk programs, multiple interrelated programs, or a portion of much larger and complex programs
+ Performs administrative functions and moderately complex financials for programs
+ Supports development of policies and procedures for program execution
+ Interfaces with various integrated program teams on a daily basis and leads a cross function team. May involve interface with management up to executive level
**Qualifications** **:**
+ Bachelor's degree in engineering or related field. Preferably with Project Management Professional certification from PMI.org.
+ Preferably with master's degree in business management or masters in applied sciences
+ Proven track record & experience in project or program management.
+ Proven stakeholder management skills.
+ Proven experience managing a team.
+ Experienced using computers for a variety of tasks.
+ Experience in proposal writing.
+ Excellent communication skills both written and oral. Adept in communicating with higher management and as well as with production and support teams.
+ Working knowledge in use of project applications such as Primavera or Microsoft Project.
+ Competency in Microsoft applications including Word, Excel, and Outlook.
+ Understanding of project management, Lean Production System (i.e., TPS), APQP, EASA, and ISO9100.
+ Must not have had any disciplinary case within the past year
+ Must not be under Performance Improvement Plan
+ With at least a year in his/her current position
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Marketing Associate (Loyalty/Rewards Program Management) | Retail
Posted 5 days ago
Job Viewed
Job Description
Location: BGC, Taguig
Work Setup: Full Onsite
Work Schedule: Day Shift | Monday to Friday
Role Overview
The Loyalty Program Officer will be responsible for leading key initiatives within the organizations consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal candidate will possess strong expertise in loyalty strategies, a deep understanding of consumer behavior, with proven track record in developing and scaling effective customer loyalty programs and a value-driven customer experience that fosters long-term brand loyalty.
Requirements
- Bachelors degree in Marketing, Business Administration, or a related discipline.
- Minimum of 3 years of experience in program or project management .
- Strong analytical capabilities with the ability to turn data into strategic insights.
- Proven project management skills, with experience handling multiple initiatives concurrently.
- Familiarity with CRM tools and loyalty program technologies.
- Excellent communication and interpersonal skills.
- Solid grasp of consumer behavior and best practices in loyalty program design.
- Demonstrated leadership in guiding teams and fostering a customer-focused culture to ensure program success.
Responsibilities
- Oversee and optimize the customer point-based loyalty system, ensuring timely enhancements and improvements.
- Manage and maintain the user interface and experience of the loyalty program website.
- Lead daily operations of the loyalty program, including reward tracking, customer segmentation, and development of personalized incentives.
- Continuously improve the customer experience by identifying ways to increase engagement, retention, and satisfaction through loyalty efforts.
- Administer the loyalty program budget while ensuring financial efficiency and impact.
- Collaborate with external partners and vendors to expand program offerings and ensure smooth execution of initiatives.
- Collect and utilize customer feedback to refine and upgrade the loyalty program.
- Keep abreast of industry trends and emerging practices in loyalty and retention to drive program innovation.
- Promote awareness of the loyalty program across multiple platforms, including social media, and effectively communicate its perks and benefits to customers.
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Program and Project Management Associate temporary
Posted today
Job Viewed
Job Description
- You will be communicating with Project stakeholders to review project timelines, forecasts, and schedules.
- Coordinate and manage the completion of deliverables in accordance with project timelines.
- You will be gathering project/scope specific information from Contract Viewer for executive presentations and reports. They will also coordinate the publication of documents and monthly reports on SharePoint and Clarity.
- You will be using project management tools along with order management tools to capture Milestones and provide project coordination reporting i.e., Clarity, EZStatus, Provisioning Controller, Proquest, Excel.
**What are we looking for?**
- Bachelor’s degree holder
- Must have at least 1 year of work experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in any industry
- Excellent judgement and negotiation abilities to deal with project and customer change requests
- Amenable to work in Mandaluyong City
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in Project Management, Project Coordination, Project Handling, and/or Project Planning in IT or Telecommunications industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
- Kindly indicate your Project Management experience in you CV
**Additional Information**:
**What we believe**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Project Management: 1 year (preferred)