589 Order Operations Associate jobs in the Philippines
Consultant - Customer Service
Sutherland
Posted today
Job Viewed
Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
**Customer Service Consultants in this role get to**:
**Be the Point of Contact; **answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
**Qualifications**:**
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
**Customer Service Consultants in this role get to**:
**Be the Point of Contact; **answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
**Qualifications**:**
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
This advertiser has chosen not to accept applicants from your region.
0
Consultant - Customer Service
Sutherland
Posted today
Job Viewed
Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
**Customer Service Consultants in this role get to**:
**Be the Point of Contact; **answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
**Qualifications**:**
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
**Customer Service Consultants in this role get to**:
**Be the Point of Contact; **answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
**Qualifications**:**
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Assistant
Mandaluyong, National Capital Region
Property Company of Friends (ProFriends)
Posted today
Job Viewed
Job Description
**Job Summary**:
The Customer Support Associate will handle over-the-counter transactions such as payment acceptance, buyers' requests, and other buyer-related transactions/ inquiries under the amortization period.
He/She will also be performing other tasks that may be required from time to time.
Qualifications:
- Has 1 year of relevant experience in the same field but is open to fresh graduates.
- Should have a good customer service orientation, be highly organized, and be keen on details.
- Must be willing to report onsite at Shaw Blvd. Mandaluyong City
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
The Customer Support Associate will handle over-the-counter transactions such as payment acceptance, buyers' requests, and other buyer-related transactions/ inquiries under the amortization period.
He/She will also be performing other tasks that may be required from time to time.
Qualifications:
- Has 1 year of relevant experience in the same field but is open to fresh graduates.
- Should have a good customer service orientation, be highly organized, and be keen on details.
- Must be willing to report onsite at Shaw Blvd. Mandaluyong City
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Officer
Pasay, Camarines Sur
MTPI
Posted today
Job Viewed
Job Description
The Customer Service Officer shall be assigned in IKEA - Mall of Asia and shall be in charged in helping clients schedule same day delivery of their IKEA items.
To be successful the applicant should
- Have a background in customer service
- Have excellent communication skills
- Have experienced handling Irate customers
- Be able to work on extended hours, as needed
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service: 2 years (preferred)
To be successful the applicant should
- Have a background in customer service
- Have excellent communication skills
- Have experienced handling Irate customers
- Be able to work on extended hours, as needed
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Pasay: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service: 2 years (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Pasig, Palawan
Centro CDX
Posted today
Job Viewed
Job Description
**Qualifications**:
- At least High School Graduate
- Excellent communication skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 100% (preferred)
- At least High School Graduate
- Excellent communication skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 100% (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Assistant
Makati, National Capital Region
Prime@Technology Specialists, Inc.
Posted today
Job Viewed
Job Description
QUALIFICATION:
- Graduate of any bachelor degree
- Minimum of 6 months to 1 year of experience in customer service both local and international
- Communicate professionally to customers
- Amenable to work in Makati City
RESPONSIBILITIES:
- Answer the telephone call
- Proactively ensure that customers are aware of necessary paperwork and any special instructions
- Provide solutions and alternatives based on customer needs - Accurately and timely encoding of required data into Corepass - Timely updating and submission of reports
- Processing of Revalidation of passes
OTHER:
Consultancy based.
6 months of contract - Subject for extension
Monday - Friday (9 AM - 6 PM)
NOTE: Please attach updated resume.
**Salary**: Php14,000.00 - Php15,000.00 per month
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
- Holidays
- Monday to Friday
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Graduate of any bachelor degree
- Minimum of 6 months to 1 year of experience in customer service both local and international
- Communicate professionally to customers
- Amenable to work in Makati City
RESPONSIBILITIES:
- Answer the telephone call
- Proactively ensure that customers are aware of necessary paperwork and any special instructions
- Provide solutions and alternatives based on customer needs - Accurately and timely encoding of required data into Corepass - Timely updating and submission of reports
- Processing of Revalidation of passes
OTHER:
Consultancy based.
6 months of contract - Subject for extension
Monday - Friday (9 AM - 6 PM)
NOTE: Please attach updated resume.
**Salary**: Php14,000.00 - Php15,000.00 per month
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
- Holidays
- Monday to Friday
- Overtime
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Agent
Makati, National Capital Region
AND Financing Corporation
Posted today
Job Viewed
Job Description
**Brief Description**:
A Customer Service Agent (CSA) will act as a liaison, and provide product and services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSA’s target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
**Main Duties and Tasks**:
- Manage large amounts of incoming and outgoing calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents - Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
**Salary**: Php20,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
All applicants required to wear facemask
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
A Customer Service Agent (CSA) will act as a liaison, and provide product and services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The CSA’s target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
**Main Duties and Tasks**:
- Manage large amounts of incoming and outgoing calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents - Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
**Salary**: Php20,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
All applicants required to wear facemask
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Pasig, Palawan
GDV Business Services Co.
Posted today
Job Viewed
Job Description
**We're in URGENT HIRING for Customer Service Representatives!**
1-day Process
**Qualifications**:
At least Highschool/ Senior Highschool Graduate with 6 months of BPO experience
If College level or College Graduate, no experience is needed
Good to excellent communication skills
Willing to work on shifting schedule
Willing to work onsite
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
- Staff meals provided
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Full Name
- Contact Number/s
- Location
**Education**:
- Senior High School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
1-day Process
**Qualifications**:
At least Highschool/ Senior Highschool Graduate with 6 months of BPO experience
If College level or College Graduate, no experience is needed
Good to excellent communication skills
Willing to work on shifting schedule
Willing to work onsite
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
- Staff meals provided
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- Full Name
- Contact Number/s
- Location
**Education**:
- Senior High School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Tagbilaran, Bohol
iSphere Global Inc.
Posted today
Job Viewed
Job Description
Urgent Hiring!
CSR
Location: Tagbilaran City, Bohol
Salary Offer: 16,000 - 18,000
General Qualifications:
- Fresh graduate or experienced
- Excellent English communication skills
- Must be amenable to graveyard & rotating schedule
Locations:
Ortigas, Makati, Cavite, Anonas, Pampanga, Bulacan, Bohol, Batangas
Get rewarded for being hired!
P500 on your 1st day
P500 on your 91st day
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- Shift system
Application Question(s):
CSR
Location: Tagbilaran City, Bohol
Salary Offer: 16,000 - 18,000
General Qualifications:
- Fresh graduate or experienced
- Excellent English communication skills
- Must be amenable to graveyard & rotating schedule
Locations:
Ortigas, Makati, Cavite, Anonas, Pampanga, Bulacan, Bohol, Batangas
Get rewarded for being hired!
P500 on your 1st day
P500 on your 91st day
**Salary**: Php16,000.00 - Php18,000.00 per month
Schedule:
- Shift system
Application Question(s):
This advertiser has chosen not to accept applicants from your region.
8
Admin/customer Service
Beepo
Posted today
Job Viewed
Job Description
Beepo is a Probe Group company, a full service Australian owned outsourcing company, with a team of 15,000 across 6 countries - the largest and most diverse Australian owned customer experience outsourcing provider.
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
**JOB DESCRIPTION**
**Duties and Responsibilities**:
- Develop and maintain the database for the company ensuring that all new entries are of acceptable standard of accuracy and detail
- Can understand the company’s value proposition and be able to have a conversation with a decision maker to set appointments for the sales team
- Retain and manage client relationships throughout the sales process in close partnership with the sales team
- Investigate and find contact details for targeted Key Areas
- Assist in making follow up calls
- Submit reports on sales lead journey
- Provide best effort in meeting appointment setting targets and metrics
**Qualifications and Experience**:
- At least 1 year of experience in a similar role
- Background in cold calling, lead generation, telemarketing, or telesales
- Proficient in MS Office and/or Google Apps
- Ability to articulate a value proposition
- Excellent communication skills both verbal and written
- Someone who is enthusiastic and not afraid to ask questions
- Someone who has good attention to details
- Has a positive attitude/bubbly/friendly personality
- Someone who is a Team player
Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.
**JOB DESCRIPTION**
**Duties and Responsibilities**:
- Develop and maintain the database for the company ensuring that all new entries are of acceptable standard of accuracy and detail
- Can understand the company’s value proposition and be able to have a conversation with a decision maker to set appointments for the sales team
- Retain and manage client relationships throughout the sales process in close partnership with the sales team
- Investigate and find contact details for targeted Key Areas
- Assist in making follow up calls
- Submit reports on sales lead journey
- Provide best effort in meeting appointment setting targets and metrics
**Qualifications and Experience**:
- At least 1 year of experience in a similar role
- Background in cold calling, lead generation, telemarketing, or telesales
- Proficient in MS Office and/or Google Apps
- Ability to articulate a value proposition
- Excellent communication skills both verbal and written
- Someone who is enthusiastic and not afraid to ask questions
- Someone who has good attention to details
- Has a positive attitude/bubbly/friendly personality
- Someone who is a Team player
This advertiser has chosen not to accept applicants from your region.
9