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Customer Service Representative Role - Local Account

Start Date: September 1 & 5 w

Full-Time | Onsite – Ayala North Exchange Makati.

Join our growing team and experience real career growth and work-life balance.

We are actively hiring for Customer Service Representatives to support our chat and email operations. If you have a passion for providing excellent service and are ready to take the next step in your BPO career, this opportunity is for you

Job Description:

We are looking for a Customer Service Representative to join our team and provide excellent service to our clients. This is a full-time onsite role based in Ayala North Exchange Makati.

Qualifications:

• At least 6 months of BPO/Call Center experience

(Experience in Financial Account is a plus)

• Strong English communication skills (both written and verbal)
• Willing to work onsite full-time (not open to working students)

Application Process:

• Virtual process available (Online application, assessment, and interview)
• Walk-in applicants are also welcome

Compensation & Benefits:

• Earn up to ₱25,000 total salary package
• Night differential, performance bonuses, and incentives
• HMO coverage + dependent benefits
• Paid training + Rice & Complexity Allowance
• Other monetary perks and company benefits

Apply Now

We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives In this role, you will be the first point of contact for our customers—providing exceptional service and helping resolve issues in a professional and timely manner.

Key Responsibilities:

• Handle inbound/outbound calls, emails, or chats from customers
• Address customer inquiries, concerns, or complaints with empathy and accuracy
• Provide information about products, services, or account status
• Assist with order processing, billing issues, or troubleshooting
• Document customer interactions in internal systems
• Maintain a positive and helpful attitude throughout customer interactions

Qualifications:

• At least High School (Old Curriculum) or Senior High School graduate
• With or without BPO/CSR experience (experience is an advantage)
• Excellent communication and interpersonal skills
• Amenable to work on shifting schedules and onsite
• Strong problem-solving skills and attention to detail
• Basic computer navigation skills

Why Join Us?

• Competitive salary and performance-based incentives
• Opportunities for career growth and development
• Supportive and inclusive work environment
• Paid training provided

Qualifications:

• Senior High School/ College Level/ College Graduate.
• 6 months - 1 year BPO experience.
• Excellent Communication Skills.
• Willing to work Onsite in Bridgetown.
• Willing to work on shifting schedule.
• Can Start ASAP.

URGENT HIRING (NO FINAL INTERVIEW)

SALES ACCOUNT - INBOUND CALLS

START DATE: SEPTEMBER 22

• VIRTUAL PROCESS ONLY, GET HIRED TODAY
• NO MOCK CALL | NO VERSANT | NO HARVER

UP TO 28,000 PACKAGE OFFER + ALLOWANCE

PAID TRAINING + PERFORMANCE BONUS

• WITH AT LEAST 6 MONTHS OF BPO EXPERIENCE HANDLING SALES ACCOUNT
• MUST HAVE LAPTOP OR DESKTOP FOR VIRTUAL PROCESS

We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, providing support, answering questions, and resolving issues to ensure a positive customer experience.

• High school diploma or equivalent (Associate or Bachelor's degree is a plus)
• With or Without BPO Experience
• Strong phone contact handling skills and active listening
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Proficiency in Microsoft Office and customer service software (e.g., Zendesk, Salesforce, etc.)
• Patience, empathy, and a passion for helping people

• Experience in a call center or high-volume customer service environment
• Bilingual abilities are a plus
• Familiarity with CRM systems and practices

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Career development opportunities

We are hiring Call Center Representatives to assist customers with inquiries, payments, and basic support related to parking services and digital applications.

• Answer calls, emails, and chats from customers.
• Provide information about parking services, payments, and mobile app usage.
• Assist in resolving basic customer concerns and escalate issues if needed.
• Record customer details and update the system accurately.
• Deliver friendly and professional service at all times.

• At least 2 to 5 years of call center or customer service experience preferred.
• Good communication skills in English and Filipino.
• Comfortable using computers and mobile applications.
• Patient, customer-focused, and willing to work on shifting schedules.
• High school graduate or college level accepted.

• Competitive salary and allowances.
• Training and career development opportunities.
• Chance to grow into senior or team lead roles.

About the Role

We're looking for a Customer Service Representative to join our team In this role, you'll be the first point of contact for our customers — helping them with questions, solving problems, and making sure they have a great experience with our company.

What You'll Do

• Answer phone calls, emails, or chats from customers
• Help customers with orders, billing, product questions, or technical issues
• Solve problems quickly and professionally
• Keep accurate records of customer interactions
• Follow company procedures and meet daily goals
• Work with other departments to resolve issues when needed

Job Types: Full-time, Permanent

Pay: Php18, Php25,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

About the role

ARKCOR INC' is seeking an experienced Call Centre Agent to join our dynamic team in our office in Bantayan Cebu. This is a full-time position where you will be responsible for providing high-quality customer service to our financial services clients over the phone. The role offers the flexibility of working from home with the option to work onsite.

What you'll be doing

• Responding to inbound calls from customers in a professional and courteous manner
• Handling a variety of customer inquiries and issues related to financial accounts and services
• Documenting customer interactions and following up on any outstanding items
• Identifying opportunities to upsell or cross-sell additional products and services
• Contributing to the continuous improvement of our customer service operations

What we're looking for

• At least 1 year of experience working in a call centre or customer service environment
• Strong communication and interpersonal skills, with the ability to build rapport with customers
• Excellent problem-solving and decision-making abilities
• Proficient in using computer systems and customer relationship management (CRM) software
• A commitment to providing exceptional customer service and a genuine interest in the financial services industry

What we offer

At ARKCOR INC', we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, opportunities for career progression, and a range of benefits including health insurance, paid time off, and professional development opportunities. We also have a strong focus on work-life balance, with the option to work from home and flexible scheduling available.

About us

ARKCOR INC' is a leading provider of financial services and solutions. We are dedicated to delivering innovative and tailored products and services to our customers, and we are committed to maintaining the highest standards of customer service and integrity. Our company culture is built on a foundation of teamwork, innovation, and a passion for excellence.

If you are interested in this exciting opportunity, please apply now.

NON-VOICE (CHAT & EMAIL SUPPORT) HIRING

Offer: Up to ₱28,000 per month

Start Date: September 24

Site Location: Pasig

Interview Process: Phone call (virtual)

Experience Required: Minimum of 6 months BPO voice experience (international account)

If you are interested, please send a message or email your updated resume to:

Job Type: Full-time

Pay: Php26, Php28,000.00 per month

Benefits:

• Paid training

Experience:

• BPO: 1 year (Required)

Work Location: In person