5,513 Non Voice Voice Agent No Experience Start Asap jobs in the Philippines

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The Technical Phone Support Specialist will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet services. The ideal candidate will have effective communication abilities and a customer-first approach to basic troubleshooting and proper endorsement to Network Engineers.

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The Technical Phone Support Specialist will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet services. The ideal candidate will have effective communication abilities and a customer-first approach to basic troubleshooting and proper endorsement to Network Engineers.

• • Serve as Level 1 support, answering inbound customer calls and providing basic technical assistance for troubleshooting service issues (e.g., device status checks, fiber break identification, basic troubleshooting steps, network issue awareness, and circuit information).
• Identify connectivity problems reported by the customer and capture it completely to be transferred to Network Engineers for in depth troubleshooting or Field Engineers for fiber restoration
• Document customer interactions, issue resolutions(if applicable), and follow-up steps accurately in the ticketing system.
• Perform outbound calls to clients if needed to provide updates on the status of their reported issues
• Endorse and escalate complex issues to Network Engineers.
• Maintain professional and courteous communication with customers at all times.
• Ensure timely follow-ups on unresolved issues to enhance customer satisfaction.

• • At least 6 months to 1 year of experience in technical support, helpdesk, or customer service.
• A strong drive for career growth and development
• Excellent verbal and written communication skills to interact effectively with customers.
• Problem-solving and critical-thinking abilities to diagnose and troubleshoot issues efficiently.
• Ability to multitask and adapt in a fast-paced support environment while maintaining accuracy and professionalism.
• Flexible and available for shifting schedule.

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

The
RISE mission
is to
Accelerate Internet for the Philippines
- we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The Technical Phone Support Specialist will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet services. The ideal candidate will have effective communication abilities and a customer-first approach to basic troubleshooting and proper endorsement to Network Engineers.

Duties And Responsibilities

• Serve as Level 1 support, answering inbound customer calls and providing basic technical assistance for troubleshooting service issues (e.g., device status checks, fiber break identification, basic troubleshooting steps, network issue awareness, and circuit information)
• Identify connectivity problems reported by the customer and capture it completely to be transferred to Network Engineers for in depth troubleshooting or Field Engineers for fiber restoration
• Document customer interactions, issue resolutions(if applicable), and follow-up steps accurately in the ticketing system
• Perform outbound calls to clients if needed to provide updates on the status of their reported issues
• Endorse and escalate complex issues to Network Engineers
• Maintain professional and courteous communication with customers at all times
• Ensure timely follow-ups on unresolved issues to enhance customer satisfaction

Qualifications:

• At least 6 months to 1 year of experience in technical support, helpdesk, or customer service.
• A strong drive for career growth and development
• Excellent verbal and written communication skills to interact effectively with customers.
• Problem-solving and critical-thinking abilities to diagnose and troubleshoot issues efficiently.
• Ability to multitask and adapt in a fast-paced support environment while maintaining accuracy and professionalism
• Flexible and available for shifting schedule

Hiring Process
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK:

ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT PROCESS. THANK YOU

For regular employees, we offer an industry-leading benefits package that includes:

Competitive Salary

Opportunity for rapid career growth for Top Performers

HMO with 2 free beneficiaries on Day One

Shift Schedule (Day shift/Mid shift/Night shift)

Pioneer, Non-voice, and Easy Accounts Available

Free Coffee and Biscuits in the office

Retirement/Life Insurance for Qualified Staff

Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

Follow standard operations and procedures.

Recognize and escalate priority problems in accordance with Client standards.

Ensure one call resolution prioritizing customer satisfaction.

Perform basic troubleshooting when necessary.

Qualifications:

With or without BPO Experience

At least High School Graduate (Old curriculum) / ALS Graduate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Are you looking for a stable career in the telecommunications industry without the pressure of voice calls? Caldwell Communications is excited to announce that we are hiring for Chat Jobs. This opportunity is perfect for fresh graduates, career shifters, and individuals who want to build a rewarding career in a non-voice role.

We are seeking motivated candidates who are eager to learn and grow in the BPO industry. This non-voice role is ideal for those with strong typing skills, attention to detail, and the ability to communicate clearly through written correspondence. Even if you're new to the industry, this position is designed to help you gain valuable experience while enjoying competitive compensation and benefits.

Qualifications

To qualify for this opportunity, you must:

• Be at least 18 years old
• Have completed High School (Old Curriculum), ALS, or Senior High School (New Curriculum)
• Be willing to work onsite in Eton Centris, Quezon City
• Be open to a shifting work schedule
• Be ready to explore opportunities as a STADS candidate or career shifter

No prior call center or BPO experience is required. We welcome freshers and individuals who want to start a career in non-voice telco support.

What We Offer

When you apply, you'll enjoy benefits that support your career and well-being, including:

• Salary package up to PHP 30,000
• HMO coverage and insurance starting Day 1
• Night differential pay, holiday pay, and overtime pay
• Rice allowance and discounted medicines for employees
• Paid leaves and a mental wellness program from Day 1
• Free medical insurance upon regularization, including coverage for common law partners
• 13th month pay and government-mandated benefits

Build Your Career with Caldwell

At Caldwell Communications, we are committed to giving opportunities to individuals who want to thrive in the BPO industry. By joining us, you'll not only gain experience in the sector but also have the chance to grow in a supportive and inclusive workplace.

Don't miss this chance to start a meaningful career. Apply now

Job Type: Full-time

Pay: Php19, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Pay raise

Work Location: In person

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary

• 13th Month Pay

• HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers

• Retirement/Life Insurance for Qualified Staff

• Work-life Balance Processes and Programs

Job Responsibilities:

• Answers phone calls and provides important information/ assistance to clients

• Checks mail, fax, and internet mail to provide customer assistance

• Communicates with customers on the phone or using written correspondence to take care of concerns

• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

• Open to candidates who completed college no experience required

• Open to High School and Senior High School Graduates with BPO experience

• Excellent to above-average English communication skills

• BPO experience is a plus but not necessary

• Can do onsite work

• Within 25km to 35 km

To apply, kindly copy this link, paste it into your browser, and fill out the application form:

You may be assured that we will maintain the security of your information.

We will contact you via SMS and Email for the schedule of interviews once we receive your profile. We're hoping for a quick answer. Thank you

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW

We're growing and we want YOU to be part of our Non-Voice Account Team Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Manage non-voice account tasks including data entry, email correspondence, and chat support.
• Provide accurate information and resolve inquiries through written communication.
• Process service requests, updates, and follow-ups efficiently.
• Ensure high-quality and timely responses to customer queries and issues.
• Maintain detailed records of interactions and transactions.
• Meet performance targets for productivity, quality, and customer satisfaction.

Qualifications:

• College graduate of any course
• No prior non-voice experience necessary—we provide comprehensive training
• Strong written communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with non-voice support tools and systems is a plus but not required.
• Typing speed of at least 40 WPM (Words Per Minute).
• Ability to work independently and as part of a team in a dynamic environment.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
• Pioneer Accounts (including Voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, efficiency, and making a difference. Whether you're new to non-voice support or looking to advance your career, we have a place for you

Ready to take the next step? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Work Location: In person

Are you looking for a stable career in the telecommunications industry without the pressure of voice calls? Caldwell Communications is excited to announce that we are hiring for Chat Jobs. This opportunity is perfect for fresh graduates, career shifters, and individuals who want to build a rewarding career in a non-voice role.

We are seeking motivated candidates who are eager to learn and grow in the BPO industry. This non-voice role is ideal for those with strong typing skills, attention to detail, and the ability to communicate clearly through written correspondence. Even if you're new to the industry, this position is designed to help you gain valuable experience while enjoying competitive compensation and benefits.

Qualifications

To qualify for this opportunity, you must:

• Be at least 18 years old
• Have completed High School (Old Curriculum), ALS, or Senior High School (New Curriculum)
• Be willing to work onsite in Eton Centris, Quezon City
• Be open to a shifting work schedule
• Be ready to explore opportunities as a STADS candidate or career shifter

No prior call center or BPO experience is required. We welcome freshers and individuals who want to start a career in non-voice telco support.

What We Offer

When you apply, you'll enjoy benefits that support your career and well-being, including:

• Salary package up to PHP 30,000
• HMO coverage and insurance starting Day 1
• Night differential pay, holiday pay, and overtime pay
• Rice allowance and discounted medicines for employees
• Paid leaves and a mental wellness program from Day 1
• Free medical insurance upon regularization, including coverage for common law partners
• 13th month pay and government-mandated benefits

Build Your Career with Caldwell

At Caldwell Communications, we are committed to giving opportunities to individuals who want to thrive in the BPO industry. By joining us, you'll not only gain experience in the sector but also have the chance to grow in a supportive and inclusive workplace.

Don't miss this chance to start a meaningful career. Apply now

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Pay raise

Work Location: In person

Role Overview:

Acts as the frontline for client relationships-managing support inquiries while also

actively driving sales through outreach and conversions.

Key Responsibilities:

• Handle inbound calls, chats, and emails from clients.

• Onboard new customers and explain Weenn's services clearly.

• Conduct outbound calls/emails to potential leads.

• Maintain CRM records of client interactions.

• Collaborate with dispute specialists to provide client updates.

• Achieve monthly sales and retention targets.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field (preferred).

• 2+ years of experience in sales, telemarketing, or customer service (B2B preferred).

Strong English communication and negotiation skills.

• Proven ability to meet or exceed sales targets.

• Experience using CRM tools (HubSpot, Zoho, or similar).