8 Multiple Positions jobs in Marikina City

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
In this role, you will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. You will produce high quality, skill-based learning content across a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. You will work across the full spectrum of learning support - new content development, management of existing content, as well as scheduled and ad-hoc communications - with the goal of increasing the performance of our internal customers. Additionally, you will consult and collaborate with subject matter experts (SMEs) as well as peers across the Optum Learn organization.
**Primary Responsibilities:**
+ Seamlessly align to the strategic objectives of Optum Learn and internal customers
+ Design and develop effective instructor-led and self-paced learning content
+ Collaborate with peers across Optum Learn to evaluate and improve learning content
+ Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning content
+ Partner with peers to develop full scale learning solutions for both new and existing employees
+ Effectively take direction and apply feedback from senior team members while juggling multiple priorities
+ Accurately track task progress within project workplans in a timely manner
+ Communicate effectively with customers, peers and Optum Learn leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 2+ years of experience in designing/developing learning content in a corporate environment
+ 2+ years of experience in using Microsoft Office suite of applications/tools
+ 2+ years of experience in using Articulate 360 suite of applications/tools
+ Demonstrated ability managing learning content with a Learning Management System (LMS)
+ Demonstrated ability utilizing high quality visual design principles within creation of learning content
+ Demonstrated ability to communicate effectively, think critically and solve problems
+ Demonstrated ability to efficiently manage time and balance multiple deliverables/priorities
+ Demonstrated ability to speak & write proficiently in the English language
+ Demonstrated ability to effectively balance creative design techniques with a high attention to detail
+ Must be willing to work on a hybrid set-up (3x on-site)
+ Must be willing to be assigned on a night shift supporting a US project
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Collaborate with instructional designers and subject matter experts to identify learning needs and goals and recommend appropriate learning technologies and strategies
+ Provide technical support and training to learners and instructors on the use of learning technologies, troubleshooting issues, and optimizing user experience
+ Collaborate with cross-functional teams to integrate learning technologies with other systems and platforms
+ Stay up to date with emerging learning technologies and trends, evaluating their potential impact and making recommendations for their integration
+ Design, develop, and implement engaging and interactive eLearning modules, multimedia content, and virtual learning experiences
+ Serve as primary administrator of learning organization SharePoint infrastructure
+ Design and develop workflows and solutions within the Smartsheet and Power Automate platform that enhance training functions
+ Manage technical support requests from learning team members
+ Conduct quality assurance checks and usability testing to ensure the functionality and effectiveness of learning technologies and content
+ Monitor and analyze learning analytics and user feedback to evaluate the effectiveness of learning technologies and make recommendations for improvements
+ Passion for learning and staying updated on emerging technologies and trends in instructional design and learning technologies
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 3+ years experience with SharePoint administration and Microsoft Power Automate/Power Apps
+ Solid technical skills with proficiency in learning technologies, such as learning management systems (LMS), learning experience platforms (LXP), authoring tools, and multimedia software
+ Experience in conducting quality assurance checks and usability testing for learning technologies and content
+ Excellent problem-solving skills with the ability to troubleshoot technical issues and optimize user experience
+ Solid understanding of instructional design principles and methodologies
+ Solid project management skills with the ability to prioritize tasks, manage deadlines, and work independently
+ Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels
**Preferred Qualifications:**
+ Undergraduate degree in instructional design, educational technology, communication, or a related field
+ CSS/Java Script Coding experienceExperience working with Artificial intelligence models in support of learning technology
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Performs advanced LMS System Administrator duties for the Client Learning Thought Industries (TI) program, with a particular emphasis on site and content design and development
+ Fulfill a variety of common and uncommon client LMS requests with minimal guidance, using consultative skills to analyze needs, and work cooperatively with the client to propose and implement effective solutions
+ Employ instructional design skills to create or revise content natively in the LMS
+ Assist clients with LMS site design and development, including layout and branding of user-interface pages and dashboards, customized pages using HTML and CSS, and regular page maintenance
+ Manage the end-to-end execution of proposed and assigned projects
+ Support user requests, including local admins, internal or external clients, and learners
+ Conduct LMS demos and client training sessions for internal or external client partners, local admins, L&D peers and learners
+ Cross-train in LMS system administrative functions, including learner profile maintenance, live event management, reporting, and API integrations
+ Participate in or lead projects and gather requirements to support customer needs
+ Collaborate with peers across Optum and UHG to troubleshoot, evaluate and improve LMS solutions
+ Communicate effectively with internal or external clients, learners, peers and leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 3+ years as an LMS System Administrator (Thought Industries preferred)
+ 3+ years as an Instructional Designer
+ 3+ years employing eLearning authoring tools (Storyline or Rise preferred)
+ Advanced proficiency with LMS reporting tools, including designing reports from scratch and report scheduling
+ Advanced proficiency with LMS system settings, self-paced and instructor-led course management, learner profile management, assignment processes and notification tools
+ HTML and CSS proficiency
+ Demonstrated ability in UI/UX development in an LMS or similar tool, including landing page and resource page design, intra-system content development, and branding
+ Demonstrated ability to identify and resolve complex customer issues with a minimum of guidance
+ Demonstrated ability to communicate effectively, think critically, solve problems and manage/prioritize time
+ Demonstrated ability to lead projects and communicate outcomes to key stakeholders
**Preferred Qualifications:**
+ 2+ years project management or related experience, preferably in a learning capacity
+ Working knowledge of API connectivity
+ Demonstrated familiarity with Optum internal or external clients and their LMS development needs
+ Demonstrated solid presentation skills, leading system demonstrations and user training sessions
+ Demonstrated ability to train internal or external clients and L&D peers on LMS role-based functionality
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
In this role, you will design and coordinate company communications, including internal and/or external communications. You are responsible for maintaining policies and procedures and monitoring company media, which may include company websites. You will manage public relations activities, including public information and shareholder information services.
**Primary Responsibilities:**
+ Define Communication Needs
+ Develop/Implement Communication Plans
+ Develop and Maintain Communications Content
+ Provide Communications Consulting and Advice
+ Assesses and interprets customer needs and requirements
+ Identifies solutions to non-standard requests and problems
+ Solves moderately complex problems and/or conducts moderately complex analyses
+ Works with minimal guidance; seeks guidance on only the most complex tasks
+ Translates concepts into practice
+ Provides explanations and information to others on difficult issues
+ Coaches, provides feedback, and guides others
+ Acts as a resource for others with less experience
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Undergraduate degree or equivalent experience
+ 5+ years of work experience as a communications specialist or any similar role
+ 5+ years of experience using written and verbal communication skills
+ 5+ years of project management skills
+ 5+ years of experience in Assessing and interpreting customer needs and requirements
+ 5+ years of experience in solving moderately complex problems and/or moderately complex analyses
+ 3+ years of experience in providing coaching and feedback to less experienced co workers
+ Demonstrate Knowledge of Applicable Communication Resources and Systems
+ Demonstrate Understanding of the Business and Industry
+ Proven ability to use collaborative skills
**Preferred Qualifications:**
+ Bachelor's Degree or 5+ years of managed care experience
+ Medicare Advantage experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function are primarily responsible for the continuous development of front-line staff and operational metric attainment through training enablement. Keeps abreast of business processes, products and systems to provide performance feedback through observations, side by sides and proficiency certification. May also be involved in the design process.
**Primary Responsibilities:**
+ Supports operational enablement through training solution enablement and performance support
+ Uses pertinent data and facts to identify and solve a range of problems within area of expertise
+ Investigates non-standard requests and problems, with some assistance from others.
+ Works exclusively within a specific knowledge area
+ Prioritizes and organizes own work to meet deadlines
+ Provides explanations and information to others on topics within area of expertise
+ Prepare for and Support Performance Management
+ Maintain and apply knowledge of coaching best practices
+ Demonstrate understanding of applicable business structures and strategies (e.g., business segments, Benefits vs. Services, interrelationships)
+ Conduct appropriate preparation to ensure full understanding of business process and objectives prior to observation/side by side/etc.
+ Set appropriate expectations for all applicable stakeholders (e.g., business leaders, learners, Training) to ensure ongoing support and achievement of desired outcomes
+ Identify, understand and prepare the appropriate technology to ensure effective interaction/engagement (e.g., Teams, Knowledge Management Systems, MyLearning, Thought Industries)
+ Support learner understanding of their job role/function, and the achievement of their business goals
+ Leverage Subject Matter Experts as needed to ensure that appropriate learning content and process documentation is accurate and current
+ Ensure/provide appropriate coordination/support to facilitate coaching/side by side (e.g., room coordination, supplies/materials, scheduling)
+ Provide ongoing support to employees, as needed (e.g., outstanding questions/issues, parking lot items, unmet expectations, additional on-the job support)
+ Obtain knowledge of applicable emergency procedures at the learning site (e.g., inclement weather protocols, medical emergencies, building evacuation procedures)
+ Apply/Support Effective Coaching Skills
+ Ensure that delivered coaching/feedback aligns with business objectives and associated documented process and meets organizational needs (e.g., based on audience analysis, organizational knowledge)
+ Effectively foster relationships with those you are coaching/observing to help drive collaboration and engagement
+ Comply with all required policies, regulations and business policies to set a positive example
+ Gather employee feedback during the coaching process to support effective knowledge transfer and make appropriate adjustments during coaching session (e.g., continuous questioning, periodic knowledge checks, assessments)
+ Identify and adapt to the learning styles of the employee(s) during the coaching/side by side (e.g., apply principles of adult learning, questioning techniques, story generation, guide participant discussions to drive learning)
+ Contact learners' leadership during the coaching process, as needed (e.g., to communicate learning progress, behavioral issues, attendance issues)
+ Provide consulting on effective learning strategies, as appropriate (e.g., coaching/mentoring other trainers/coaches)
+ Manage/Support a Positive Environment
+ Apply a learner-centric approach to promote engagement and active participation (e.g., technology usage, questioning techniques, story generation)
+ Maintain an interactive, engaging and collaborative environment (e.g., cultural alignment, positive attitude, safe environment, group dynamics, appropriate preparation, technical requirements)
+ Maintain a positive, professional demeanor, applying humor as appropriate
+ Address disruptive or inappropriate behavior in a manner aligned with Our United Culture
+ Maintain ownership/control of the learning environment at all times (e.g., time management, during emergencies, inappropriate behavior or other unforeseen events)
+ Maintain poise and professionalism at all times (e.g., in difficult situations)
+ Respond appropriately to unforeseen circumstances (e.g., media, logistical, technology issues) to maintain an effective learning environment
+ Measure and Enhance Learning Effectiveness
+ Provide feedback to appropriate stakeholders on ways to further improve employee performance, based on established data/metrics and experience with employees through coaching/side by sides (e.g., business leadership, instructional designers, other trainers)
+ Identify and track applicable performance metrics to ensure that learning is effectively applied on the jobProvide ideas to enhance learning based on experience with learners (e.g., course, program, curriculum)
+ Collaborate with appropriate stakeholders to drive changes to learning approaches/strategies/methodologies, as needed (e.g., processes, /procedures, materials, techniques, curricula) as needed
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 4+ years MS office experience
+ 3+ years delivering learning experiences in a corporate environment
+ 2+ years experience in providing feedback to employees and performance coaching
+ 2+ years experience in conducting learning effectiveness or TNA
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Hybrid Role - Trainer & Instructional Designer
In this role, you will provide learning support to internal customers through the delivery of learning experiences for both new and existing employees. You will ensure the delivery of effective, skill-based learning experiences while leveraging a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. You will also be accountable for providing performance feedback during a learning experience and coaching employees to higher levels of performance. Based on need and priorities, you will also provide learning support through the design and development of both instructor-led and self-paced learning solutions. Additionally, you will consult and collaborate with subject matter experts (SMEs) as well as peers across the Optum Learn organization.
**Primary Responsibilities:**
+ Seamlessly align to the strategic objectives of Optum Learn and internal customers
+ Deliver effective instructor-led learning experiences while coaching employee performance
+ Collaborate with peers across Optum Learn to evaluate and improve learning content
+ Leverage various platforms/tools (ex: MS Teams) to deliver skills-based learning experiences
+ Meaningfully prepare for delivery learning experiences through in-depth review and study
+ Manage learning experience progress - communicating performance, skill competency and risks
+ Design and develop effective instructor-led and self-paced learning content
+ Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning content
+ Partner with peers to develop full scale learning solutions for both new and existing employees
+ Accurately track task progress within project workplans in a timely manner
+ Effectively take direction and apply feedback from senior team members while juggling multiple priorities
+ Communicate effectively with customers, peers and Optum Learn leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Experience (2+ years) delivering learning experiences in a corporate environment
+ Experience (2+ years) using Microsoft Office suite of applications/tools
+ Experience (1+ year) providing feedback to employees and performance coaching
+ Experience (1+ years) designing/developing learning content in a corporate environment
+ Experience (1+ years) using Articulate 360 suite of applications/tools
+ Demonstrated ability managing learning experiences within a Learning Management System (LMS)
+ Demonstrated ability to quickly build confidence and competence delivering new learning content
+ Demonstrated ability to present complex material in a dynamic way, inspiring employees to learn
+ Demonstrated ability utilizing high quality visual design principles within creation of learning content
+ Demonstrated ability to effectively balance creative design techniques with a high attention to detail
+ Demonstrated ability to communicate effectively, think critically and solve problems
+ Demonstrated ability to efficiently manage time and balance multiple deliverables/priorities
+ Demonstrated ability to speak & write proficiently in the English language
**Preferred Qualification:**
+ OPTUM Guide & UHC advocacy experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
We are seeking a driven and detail-oriented Business Analyst to assess learner performance data, evaluate training curriculum effectiveness, and partner with learning leaders to implement solutions. In this role, you will analyze trends and patterns in training and operational performance data to offer in depth analysis to allow our team to drive learning program enhancements.
**Primary Responsibilities:**
+ Gather, analyze, and interpret performance and learner data to identify trends, patterns, and actionable insights that drive improvements in learning curriculum and instructional experiences
+ Perform root-cause analyses on performance deviations and outliers, identifying both immediate and long-term solutions
+ Translate complex analytical findings into clear, concise, and business-friendly narratives and recommendations
+ Partner closely instructional designers, trainers, and leadership teams to implement data-driven learning solutions
+ Present insights to stakeholders through intuitive dashboards, reports, and support leadership presentations tailored for non-technical audiences
+ Act as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable, and aligned with business goals
+ Support continuous improvement initiatives and drive innovation in learning analytics and curriculum design
+ Participate actively in all phases of project lifecycles including requirements gathering, data analysis, benchmarking, testing, validation, and rollout
+ Support and advocate for a "Customer First" mindset, challenging existing processes and pursuing innovative solutions to enhance the learner and stakeholder experience
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Bachelor's degree in Data Analysis, Business Analytics, Statistics, Computer Science, Education, or related analytical field (or equivalent experience)
+ Experience with data visualization tools (Tableau, PowerBI, Excel dashboards)
+ Demonstrated experience analyzing complex datasets and translating insights into meaningful business recommendations
+ Solid proficiency in Excel, SQL, and data manipulation techniques
+ Proven ability to clearly and effectively communicate insights to technical and non-technical stakeholders at all organizational levels
+ Proven excellent interpersonal, communication, and presentation skills
+ Ability to manage multiple projects and workstreams independently with minimal supervision
+ Solid project management, organizational, and prioritization skills
+ Demonstrated curiosity, self-motivation, and a collaborative approach to problem-solving
**Preferred Qualifications:**
+ Experience working within Learning & Development or educational analytics environments
+ Experience conducting quality trending, quality improvement, and process improvement initiatives
+ Experience deploying large-scale analytical solutions in complex, matrixed organizations
+ Exposure to Machine Learning/AI or advanced analytics projects
+ Familiarity with Smartsheet or similar project management tools
+ Knowledge or experience in healthcare environments and related datasets
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._