5,761 Multilingual Communication jobs in the Philippines

ADEL Call Center
is an international company specializing in lead handling and sales support for furniture businesses in the U.S. We help our clients increase conversion rates and reduce costs by up to 70% thanks to our professional operators.

Responsibilities:

• Handle inbound calls, inquiries, and messages (WhatsApp, SMS, Email).
• Make warm and cold calls based on prepared scripts.
• Guide prospects to the key step — scheduling a measurement / meeting with a designer.
• Work in CRM: update lead statuses ("Hot / Cold / Missed").
• Meet KPI goals: response time within 5–15 minutes, number of meetings booked.

Requirements:

• Experience in the
  furniture industry
  (kitchens, cabinets, closets, built-ins).
• Excellent English.
• Strong phone sales and client communication skills.
• Familiarity with CRM systems and ability to learn quickly.
• Responsible, proactive, and results-driven.

What We Offer:

• Remote work from the Philippines.
• Competitive pay:
  base salary + bonuses for each booked meeting
  .
• Stable workload — up to 4 clients per operator in one time zone.
• Career growth opportunities to Team Lead / Supervisor.
• Training and scripts provided.

If you have experience in the furniture niche and know how to turn leads into booked appointments — we'd love to have you on our team

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Care

In this role, agents are expected to

• Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
• Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.

Responsibilities

• Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
• Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.
• Set up and remove system access, update profile and portfolio details, and ensure compliance.
• Serve as a key point of contact, shaping the first impression intermediaries have of the bank.
• Investigate and resolve simple complaints, ensuring a smooth and compliant experience for all stakeholders.

Qualifications we seek in you

Minimum Qualifications / Skills

• Graduate from a recognized university.
• Experience in processing roles and managing multiple systems.
• Strong communication and problem-solving skills.
• Ability to work independently and collaborate with internal and external stakeholders.
• Proficiency in computer systems.

Preferred Qualifications/ Skills

• High attention to detail and ability to follow multi-system processes.
• Strong time management and adaptability.
• Understanding of how processes impact other teams (e.g., data quality, commissions, compliance).
• Ability to self-learn using process documentation and switch efficiently between tasks.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Scope of Work

• Identify, capture, and track potential leads through various channels (marketing campaigns, referrals, inbound inquiries, or outbound sourcing).
• Maintain accurate and up-to-date lead information in CRM or lead-tracking systems.
• Monitor pipeline performance and ensure timely follow-up.
• Generate and analyze reports to track conversion rates, lead sources, and campaign effectiveness.
• Collaborate closely with marketing, sales, or operations teams to align lead generation efforts with business goals.
• Provide feedback to marketing on lead quality and campaign performance.
• Communicate effectively with prospective clients or partners to nurture interest and engagement.
• Admin support (CRM updates, data entry, and lead tracking)
• Everyday task and call report for transparency and progress tracking
• Reactivation campaign to re-engage past leads and clients
• responses to all new inquiries (calls, SMS, and web leads)

Requirements and Skills

• Bachelor's degree 2 years or 4 years course
• 2–4 years of experience in lead generation, sales operations, business development, or a similar role.
• Proven track record in managing and qualifying leads through CRM tools.
• Experience in coordinating between marketing and CSR sales
• Familiarity with digital marketing campaigns and data tracking is an advantage.
• Proficiency in CRM systems (e.g. HubSpot, Salesforce, Zoho, Pipedrive, or similar).
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy in data entry and reporting.
• Proactive, goal-oriented, and team-driven mindset.
• Willing to work on a graveyard schedule

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

• Paid training
• Work from home

Work Location: Remote

Job Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications, or any related field (undergraduates may be considered with relevant experience).
• At least 1–2 years of experience in customer service, client relations, or a similar role (fresh graduates with strong communication skills are welcome to apply).
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to handle customer concerns in a professional and timely manner.
• Proficient in MS Office applications (Word, Excel, Outlook) and comfortable using CRM or other customer service software.
• Must be customer-oriented, patient, and able to work well under pressure.
• With strong interpersonal skills, positive attitude, and a team player.
• Willing to work on shifting schedules, weekends, and holidays as needed.

Job Type: Full-time

Work Location: In person

Expected Start Date: 10/07/2025

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information

• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner

• Resolve customer issues and concerns in a professional and efficient manner

• Maintain accurate records of customer interactions and resolutions

• Effectively communicate solutions and recommendations to clients

• Stay up to date with product and service offerings to provide accurate information to customers

• Meet or exceed established performance metrics, such as response time and customer satisfaction

• Meet or exceed quality assurance targets

• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate

• customer service experience, preferably in financial services

• Strong written and verbal communication skills

• Strong numeracy and problem-solving skills

• Ability to work in a fast-paced environment and handle a high volume of customer inquiries

• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

• Open to flexible schedule, including evenings and weekends

Preferred Qualifications/ Skills

• Communication (written / insights synthesis and reporting in a presentation)

• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the role

We are seeking a motivated and service-oriented Customer Service representative. In this full-time role, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. Based in Davao City, Davao del Sur, this is an excellent opportunity to develop your skills in a dynamic and fast-paced environment.

What you'll be doing

Handling inbound customer calls and emails to address inquiries, troubleshoot issues, and provide solutions

Maintaining accurate records and documentation of all customer interactions

Identifying and escalating complex issues to the appropriate team or department

Providing product and service information to customers and assisting with sales and order processing

Actively seeking opportunities to improve customer satisfaction and resolve complaints effectively

Participating in team meetings and training sessions to continuously enhance your knowledge and skills

What we're looking for

At least HS or SHS Graduate

Previous experience in a customer service or call centre role, preferably in the telecommunications industry

Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner

Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and issues

Familiarity with customer service software and tools, such as CRM systems

Willingness to work in a fast-paced environment and adapt to changing priorities

Commitment to delivering high-quality customer service and maintaining a positive, solutions-oriented attitude

Take your first step into the BPO industry – Join our CSR team

Location: Alabang and BGC

Qualifications:

• College graduate with or without BPO experience
• College undergraduate with no back subjects - 6 months BPO experience
• Excellent communication skills
• With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
• With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends

Perks and Benefits:

• Earn up to 24K Salary package
• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Training
• We value Inclusion and Diversity

Send your application now to

You may also send your resume to Viber:

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php24,000.00 per month

Language:

• English (Required)

Work Location: In person

Responsibilities:

• Provide daily response and support to users via LINE OA channels;
• Respond to users in a timely manner, coordinate with multiple departments to resolve issues, and closely monitor until problems are solved;
• Conduct live-streaming sessions to announce and promote activities for users when required;
• Actively engage with and follow up on middle-level users to ensure satisfaction and retention;
• Perform other tasks as assigned by the supervisor.

Requirements:

• Bachelor's degree in any field;
• Minimum of 1–2 years of work experience, preferably with direct experience in a similar industry;
• Familiarity with user operations or customer service in live-streaming, social media, or any related platform will be an advantage;
• Strong communication, empathy, negotiation, and interpersonal skills;
• Good command of English and able to use it as a working language;
• High responsibility and accountability, with the ability to work under pressure in a fast-paced environment.

Great Passion. Great vision. Great People. Be an iOPEXian today

We are looking for awesome professionals who wants to join our # team

Responsibilities

• Provide exceptional customer service support through various non-voice channels, such as email, chat, and web forms
• Respond to customer inquiries, complaints, and requests in a timely and efficient manner
• Assist customers with a wide range of healthcare-related tasks, including benefit verification, claims processing, and account management
• Maintain detailed records and documentation to support the customer service process

Qualifications:

• With at least1 year of BPO experience
• Senior High School or High school old curriculum graduates with good communications are welcome to apply
• Should be willing to work onsite on a shifting in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Are you comfortable to report onsite in BGC, Taguig? (Please do not leave this question unanswered)
• What city are you currently residing in? (Please do not leave this question unanswered)
• How much is your expected and most recent salary? (Please do not leave this question unanswered)
• Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
• Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
• Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
• Please make sure to complete this application form:
• Are you willing to be reprofiled to other openings that we have or for a voice account? (If you are residing outside of Metro Manila)
• How long is your BPO experience?

Education:

• Senior High School (Preferred)

Experience:

• Customer Service : 1 year (Preferred)

Work Location: In person