33 Medical Information jobs in the Philippines

**Work Schedule**
Second Shift (Afternoons)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
**Location/Division Specific Information**
**Our work is a story of global impact.**
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
**Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
**Work Shift Schedule:** Mid Shift (UK business hours)
**Work Setting:** Hybrid; 1 to 3 days a week on-site (after training period)
**Training Period:** 10 to 12 weeks (1-2 days a week on-site)
**Discover Impactful Work:**
As **Medical Information Specialist** , you will have 2 main responsibilities. First, is providing medical and technical information to healthcare providers and patients regarding the drugs or products of our client. So, you might answer inquiries about dosage, formulation, counter indication, any listed side effects. And for the second part, you will be receiving adverse event reports. So, if a patient developed an adverse reaction to the drug, you will be the one to collect information such as the symptoms, patient's profile, when was the drug injected or consumed and create a report and forward it to the case processing team.
**A day in the Life:**
+ Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on-call support.
+ Analyzes caller's questions to formulate an accurate and concise response using client
+ approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
+ Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
+ Maintains detailed knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
+ Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries
**Keys to Success:**
**Education**
+ Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Fresh Graduates are welcome to apply.
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ Some countries may require a health care professional degree or medical information experience.
**Knowledge, Skills, Abilities**
+ Excellent verbal and written communication skills
+ Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required.
+ Proficient computer and keyboarding skills
+ Good interpersonal skills
+ Ability to work independently and as part of a team.
+ Ability to interpret client provided complex medical and technical information.
+ Organizational and time management skills
+ Ability to maintain a positive and professional demeanor in meaningful circumstances.
**Physical Requirements and Working Environment:**
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
+ Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Frequently interacts with others to acquire or relate information to diverse groups.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration.
+ Constant interaction with clients/associates required.
+ Daily exposure to high pressure, intense concentration needed
+ Rotating shifts may be required.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
_*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
**Location/Division Specific Information**
**Our work is a story of global impact.**
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
**Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
**Work Shift Schedule:** Day Shift
**Work Setting:** Hybrid; 1 to 3 days a week on-site (during training period); once a week onsite (after training period)
**Training Period:** 2 to 4 weeks
**Discover Impactful Work:**
As **Medical Information Specialist** , you will have 2 main responsibilities. First, is providing medical and technical information to healthcare providers and patients regarding the drugs or products of our client. So, you might answer inquiries about dosage, formulation, counter indication, any listed side effects. And for the second part, you will be receiving adverse event reports. So, if a patient developed an adverse reaction to the drug, you will be the one to collect information such as the symptoms, patient's profile, when was the drug injected or consumed and create a report and forward it to the case processing team.
**A day in the Life:**
+ Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on-call support.
+ Analyzes caller's questions to formulate an accurate and concise response using client
+ approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
+ Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
+ Maintains detailed knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
+ Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries
**Keys to Success:**
**Education**
+ Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Fresh Graduates are welcomed to apply.
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ Some countries may require a health care professional degree or medical information experience.
**Knowledge, Skills, Abilities**
+ Excellent verbal and written **Mandarin** and **English** communication skills
+ Excellent **Mandarin** and **English** language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required.
+ Proficient computer and keyboarding skills
+ Good interpersonal skills
+ Ability to work independently and as part of a team.
+ Ability to interpret client provided complex medical and technical information.
+ Organizational and time management skills
+ Ability to maintain a positive and professional demeanor in meaningful circumstances.
**Physical Requirements and Working Environment:**
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
+ Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Frequently interacts with others to acquire or relate information to diverse groups.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration.
+ Constant interaction with clients/associates required.
+ Daily exposure to high pressure, intense concentration needed
+ Rotating shifts may be required. 
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
_*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**What Clinical Operations contributes to Cardinal Health**
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services; may also provide product and service education to facilitate technology adoption and workflow change management.
**Qualifications:**
+ 3-6 years of experience
+ High School Diploma, GED or technical certification in related field or equivalent experience.
+ Data entry experience in a production environment, or specifically in a laboratory/healthcare setting is preferred but not required.
+ Teaching experience is a plus **What is expected of you and others at this level**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to
+ resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Technical Requirements:**
- Equipment must include laptop, dual monitors, cell phone/access for MFA and a minimum internet speed of 200.
- VPN access
- Ability to maintain access and trouble shoot basic issues
**Physical Requirements**
- Prolonged periods of sitting and/or standing
**Skills / Abilities**
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs
- Proficient in Microsoft Office applications
- Knowledgeable in healthcare-related computer applications including practice management, electronic health record, VPN's etc.
- Knowledge of medical terminology and transcripts based on previous industry experience is highly desirable
- Ability to make precisely coordinated movements of the fingers of one or both hands to enter data
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
- Ability to identify problems and recommend solutions within the scope of his or her authority
- Ability to apply good judgment in solving everyday problems with calmness and diplomacy
- Ability to exercise self-initiative, plan, prioritize, and complete delegated tasks. Ability to read, understand, and follow oral and written instructions
- Ability to establish and maintain effective working relationships with employees
- Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others
- Ability to maintain strict patient, physician, staffs and corporate confidentiality
- Ability to work with a diverse group and team utilizing well developed communication skills. Ability to motivate and encourage team members as well as handle and delegate responsibilities where necessary
- Collects and researches data, uses intuition and experience to complement data
- Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care
- Readily shares information, knowledge and personal strengths. Seeks to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes
- Works well and cooperates with other staff members. Is courteous, tactful, and has a team spirit. Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills
- Ability to adapt to constantly changing circumstances while maintaining a professional perspective. Engages in continuous learning, adjusts the application of knowledge, skills and abilities while addressing new challenges as contextual realities change
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

Qualifications:
 Must be a college graduate of any course. br>Preferably with one (1) year relevant experience with the job. < r> ith ICD-10 Coding Certification. < r> ood communication skills. < r> omputer literate with proficiency in MS Office, using MS Word, and MS Excel. < r>
Job Description:
ssigned to safeguard the contents of medical records. < r> esponsible to make sure that charts are returned in medical records daily. < r> roper labeling and filing of charts. < r> ther duties deemed necessary by the Immediate Head. < r>
Note: ALL POSITIONS ARE FOR DIRECT HIRE AND NOT UNDER AGENCY

**Roles and Responsibilities:**
+ Prepares case reviews for Medical Directors by researching the appeal, reviewing applicable criteria, and analyzing the basis for the appeal
+ Ensures timely review, processing, and response to appeal in accordance with State, Federal and NCQA standards
+ Communicates with members, providers, facilities, and other departments regarding appeals requests
+ Generates appropriate appeals resolution communication and reporting for the member and provider in accordance with company policies, State, Federal and NCQA standards
+ Works with leadership to increase the consistency, efficiency, and appropriateness of responses of all appeals requests
+ Partners with interdepartmental teams to improve clinical appeals processes and procedures to prevent recurrences based on industry best practices
+ Individuals have a well-rounded knowledge of the policies and procedures for appeals processing, specifically Medicare and medical necessity review.
+ Uses sound judgment, especially in non-routine appeals, to make decisions to keep the appeal process moving forward in accordance with contractual timeliness standards
+ Maintain files on individual appeals by gathering, analyzing and reporting verbal and written member and provider appeals.
+ Review claim appeal for reconsideration and recommend approvals/denials based on determination level or prepare for medical review presentation.
+ Prepare case recommendations for medical review as necessary.
**Requirements:**
+ 2 - 4 years of experience in processing appeals or utilization management
+ RN - Registered Nurse - State required Licensure and/or Compact State Licensure
+ Knowledge of utilization management processes
+ Knowledge of NCQA, Medicare and Medicaid regulations
+ Good communication (Demonstrate strong reading comprehension and writing skills)
+ Able to work independently, strong analytic skills
Required shift timings:
US daytime

Medical records staff play a crucial role in health care by managing and organizing patient information,including the accurate application of ICD-10 codes. These staff member are responsible for maintaining the integrity and confidentiality of medical records,ensuring proper documentation,and supporting accurate billing and reimbursement processes.

Medical records staff with ICD-10 expertise are responsible for managing and organizing patient information, specifically using the international classification of diseases,tenth revision (ICD-10) coding system. This involves assigning appropriate ICD -10 codes to diagnoses and procedures documented in patient records,ensuring accuracy and compliance with healthcare documentation standards.