440 IT Support Specialists jobs in Valenzuela City
Technical Support
Posted 14 days ago
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Job Description
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
IT Help Desk Technician (Remote)
Posted 4 days ago
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Job Description
br>Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications
• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements
• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.
Benefits:
• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
Technical Support Representative
Posted 1 day ago
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Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Technical Support Representative
Posted 3 days ago
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Job Description
br>Responsibilities:
•Provide technical support to customers and resolve technical issues < r>•Communicate technical information to customers clearly < r>•Escalate technical issues to internal technical teams for resolution < r>•Troubleshoot and resolve complex technical problems with customers and internal technical teams < r>•Ensure timely resolution of technical issues and customer satisfaction < r>•Maintain accurate records of technical issues and resolutions and provide reports to management. < r>
Qualifications:
•High school diploma or equivalent required, with some college coursework in tech or related field preferred < r>•Experience is not required < r>•Excellent communication and interpersonal skills < r>•Strong problem-solving and decision-making skills < r>•Ability to work in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Technical Support Representative
Posted 17 days ago
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Job Description
Work Setup: Onsite br>Salary: 29k - 33k
Must have:
-At least 18 months BPO experience (12+ months in IT Helpdesk/Service Desk)
-Strong problem-solving skills
-Great communication skills
-Completed at least 1st year of college
Technical Support Representative
Posted 24 days ago
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Job Description
br>Active listening and problem-solving abilities
Strong organizational and time management skills
Ability to remain calm and professional in stressful situations
Adaptability to fast-changing environments and technologies
High level of patience, empathy, and emotional intelligence
Strong attention to detail and accuracy
Audio Technical Support
Posted 27 days ago
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Job Description
br>- Maintain strong relationships with assigned accounts by understanding their audio needs and ensuring ongoing satisfaction and retention.
- Educate customers on how to use audio products, including setup, maintenance, and optimization of audio performance.
- Collaborate with engineering or tier-2 support teams to escalate unresolved issues and ensure timely resolution for customers.
- Gather customer feedback and identify patterns in issues to help improve products, services, and internal support processes.
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Technical Support Representative
Posted 27 days ago
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Job Description
br>Qualifications:
- HS/SHS/College Level/ Associate Grad/ Vocational Grad/ Bachelor's degree
- With or without experience in call center
-Willing to be assigned in Pasig site
-Fine with salary range to 17K-20K (without night differential yet)
Technical Support Specialist
Posted today
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Job Description
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
**OPENTEXT - THE INFORMATION COMPANY**
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
**The Opportunity**:
Provide production monitoring of data, error analysis, as well as serves as the customer contact for questions on usage, functionality and problems encountered with OpenText products and services.
**You Are Great At**:
- Providing technical support responding to case service levels, providing production support, effectively analyzing issues, providing issue resolution, and customer notification. Recreating customer issues & escalates to appropriate level.
- Working cross-functionally within the organization, in a team environment, to deliver quality, satisfaction, and resolutions to the customers. Submitting/providing ideas/suggestions for new content to knowledge base.
- Performing other/additional duties and projects that may be periodically assigned and may require on-call and weekend rotation.
**What it takes**:
- Working experience with Operating Systems (Unix/Linux and Windows).
- Working experience with Database (SQL,Oracle).
- Working experience with Active Directory.
- Electronic Data Interchange (EDI) knowledge preferred
- Must demonstrate effective English communication skills and the capability of delivering technical solutions to customers who may or maybe not be EDI savvy
**Additional Notes**:
**Global Job Posting Footers**:
- Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.
Subject to applicable laws and regulations, OpenText’s Global Vaccination Policy requires all employees to be fully vaccinated against Covid 19 in order to enter an OpenText office. Accommodations may be available.
Technical Support Manager
Posted 309 days ago
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