Junior MS Dynamics 365 Field Service (Techno-Functional)

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1634 Taguig ₱60000 - ₱90000 per month Gratitude Jobs Ahead HR INC

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Full time Permanent

The Junior MS Dynamics 365 Project Operations (Techno-Functional) role focuses on configuring and managing Dynamics 365 Project Operations to streamline project management, pricing, resource allocation, and budgeting processes. This role combines technical and functional expertise to ensure seamless automation, integration, and security using Microsoft tools, enabling efficient project operations and supporting client business objectives.

In this position, you will provide expertise in Dynamics 365 Project Operations and the Power Platform, configuring tables and columns to align with solution architecture, diagrams, and business requirements. You will set up Business Process Flows within Dynamics 365 Project Operations to enable Sales Users to efficiently create and manage projects. Your responsibilities will include configuring roles and role rates for pricing, costing, project management, resource management, and project budget management. You will also provide insights into selecting the appropriate Project Operations deployment type for specific clients and bids.

You will manage user privileges using standard Dynamics 365 CE security protocols and Power Apps Admin Center tools, ensuring secure access and operations. The role involves configuring automations with Power Automate, Power Apps, and other Microsoft 365 tools, as well as extending Dynamics 365 CE application functionality using JavaScript, Business Rules, and automations (Power Automate and classic workflows) when needed. Collaboration with project stakeholders is essential, as you will gather and analyze requirements, draft Functional Design Documents (FDD) and Technical Design Documents (TDD), and contribute to solution documents such as Entity Relationship Diagrams and Functional Components of Solution Design Documents.

You will work with cross-functional teams to ensure project requirements are met and accurately represented in the final build. The role includes participating in bids by contributing to RFP documents and providing estimates for configurations and customizations. You will conduct testing and quality assurance to validate functionality, security, and usability, perform root cause analysis for recurring issues, and implement corrective solutions for Dynamics 365 CE builds. Post-implementation, you will provide support and knowledge transfer to end users and IT teams to ensure successful adoption.

The position requires at least 2 years of relevant experience with MS Dynamics 365 Project Operations and a strong ability to configure, use, and document the system. Candidates must be amenable to a hybrid work arrangement, working onsite in Taguig 1-2 days per week on a midshift or nightshift schedule. Candidates should not have a history of frequent job changes (staying less than a year per company).

Company Details

Defining our identity can take on various perspectives. To some, we are passionate tech enthusiasts deeply engaged in the art of recruitment. To others, we are a dynamic recruitment firm propelling transformative change through technology-driven disruption. Our Ideology Has Always Been "Candidates And Employees 1st...Clients 2nd" This Means Core Strategies And Functioning Of Gratitude Is Made By 1st Keeping Candidates And Employees Interest In Mind And Only Then Comes The Clients.
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Junior MS Dynamics 365 Field Service (Techno-Functional)

Premium Job
1634 Taguig ₱60000 - ₱90000 per month Gratitude Jobs Ahead HR INC

Posted 2 days ago

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Job Description

Full time Permanent

The Junior MS Dynamics 365 Field Service (Techno-Functional) role focuses on configuring and managing Dynamics 365 Customer Engagement (CE), Field Service, and Power Platform solutions to optimize key business processes such as work order management, resource scheduling, inventory, and reporting. This role requires a blend of technical and functional expertise to ensure seamless automation and integration of Dynamics 365 solutions, enabling efficient field service operations and supporting client business objectives.

In this role, you will configure Dynamics 365 Field Service features, including work order management, resource scheduling, frontline worker tools, inventory and warehousing, the Field Service Portal, and the Field Service Mobile application. You will also integrate Dynamics 365 Field Service with Dynamics 365 CE Customer Service for case management and with Sales for cost of service and invoicing. Additionally, you will manage integrations with internal client systems, such as invoicing tools, eSignature applications, and resource repositories, to ensure cohesive functionality.

Your responsibilities include configuring out-of-the-box (OOB) Dynamics 365 reporting services to generate field service reports and using Power Automate, Power Apps, and other Microsoft 365 tools to create automations. You will extend the functionality of Dynamics 365 CE and Field Service applications using JavaScript, Business Rules, and automations when necessary. Collaboration with project stakeholders is key, as you will gather and analyze requirements, draft Functional Design Documents (FDD) and Technical Design Documents (TDD), and assist in creating solution documents like Entity Relationship Diagrams and Functional Components of Solution Design Documents.

You will work with cross-functional teams to ensure project requirements are met and reflected in the final build. The role also involves participating in bids by contributing to RFP documents and providing estimates for configurations and customizations. You will conduct testing and quality assurance to validate functionality, security, and usability, perform root cause analysis for recurring issues, and implement corrective solutions. Post-implementation, you will provide support and knowledge transfer to end users and IT teams, ensuring smooth adoption of solutions.

The role requires at least 2 years of relevant experience with MS Dynamics 365 Field Service and a strong understanding of system configuration, usage, and documentation. Candidates must be amenable to a hybrid work arrangement, working onsite in Taguig 1-2 days per week on a midshift or nightshift schedule. Candidates should not have a history of frequent job changes (staying less than a year per company).

Company Details

Defining our identity can take on various perspectives. To some, we are passionate tech enthusiasts deeply engaged in the art of recruitment. To others, we are a dynamic recruitment firm propelling transformative change through technology-driven disruption. Our Ideology Has Always Been "Candidates And Employees 1st...Clients 2nd" This Means Core Strategies And Functioning Of Gratitude Is Made By 1st Keeping Candidates And Employees Interest In Mind And Only Then Comes The Clients.
This advertiser has chosen not to accept applicants from your region.

Service Engineer

Mandaluyong City, National Capital Region Dempsey Resource Management Inc.

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Interview Virtual Process
The Service Engineer is responsible for inspection and testing of received equipment, installation and br>commissioning of equipment for customers, and monitoring, maintenance, and repair of equipment of
customers. They will ensure exceptional customer service levels are achieved consistently.

On-site, Full time, Monday to Friday 8:30 AM to 6:00.
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Service Crew

Mandaluyong City, National Capital Region Infinity Outsourcing Services

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Job Description

Key Responsibilities
Customer Service: br>Greet customers, present menus, take orders accurately, answer questions about menu items, and make recommendations.
Food & Beverage Preparation:
Prepare food and drinks according to standards, which may involve kitchen duties or serving at a counter.
Sales & Transactions:
Operate cash registers, process payments (including cash and credit cards), and calculate change accurately.
Order Fulfillment:
Coordinate the delivery of food and drinks to customers, ensuring efficiency and accuracy.
Cleaning & Maintenance:
Maintain cleanliness and hygiene in the restaurant, including clearing tables, sweeping floors, wiping surfaces, and sanitizing food preparation areas.
Teamwork:
Work collaboratively with other team members to ensure smooth operations and a positive customer experience.
Essential Skills & Qualities
Customer Focus: A friendly demeanor and commitment to providing excellent customer service.
Communication Skills: Ability to communicate clearly with customers and team members.
Efficiency: Capable of working quickly and accurately in a fast-paced environment.
Attention to Detail: Accuracy in taking orders and processing transactions.
Reliability & Dependability: Trustworthy and able to be relied upon to complete tasks.
Common Work Environments
Service crew members work in various fast-paced settings, such as: Restaurants, Fast food outlets, Cafes, and Retail stores.
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Service Technician

Pasig City, National Capital Region Infinity Outsourcing Services

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Job Description

A Service Technician installs, maintains, and repairs various equipment and systems, performing diagnostic tests, troubleshooting issues, replacing parts, and performing routine maintenance to ensure optimal performance. Key duties include on-site customer support, meticulous record-keeping, and staying current with industry advancements. Essential qualifications typically include relevant technical knowledge, experience, a valid driver's license, and strong customer service and problem-solving skills.
br>Key Responsibilities
Installation: Setting up and testing new equipment or systems on-site.
Maintenance: Conducting regular checks and preventive maintenance to ensure equipment runs efficiently.
Repair: Diagnosing problems, performing repairs, and replacing faulty components or parts.
Troubleshooting: Investigating malfunctions and developing effective solutions.
Customer Support: Responding to customer requests, explaining issues, and educating users on equipment operation.
Documentation: Keeping detailed records of maintenance, repairs, and service calls.
Safety: Adhering to safety procedures, maintaining a clean workspace, and preventing property damage.
Essential Skills & Qualifications
Technical Expertise: Specialized knowledge in mechanical, electrical, or electronic systems, depending on the industry.
Problem-Solving: Ability to diagnose complex issues and devise effective repair strategies.
Customer Service: Excellent interpersonal skills for clear communication with customers.
Manual Dexterity: Skill in using various tools, equipment, and diagnostic devices.
Organization: Ability to manage work orders, maintain records, and handle time effectively.
Valid Driver's License: Essential for field technicians who travel to customer locations.
Education: An associate's degree or technical certification is often preferred.
Common Industries
Service technicians work in a variety of fields, including:
Automotive: Repairing and maintaining vehicles.
Appliance Repair: Fixing household appliances.
IT/Telecommunications: Maintaining computer systems and networks.
Industrial Equipment: Servicing heavy machinery, commercial doors, and other industrial systems.
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Service Crew

Pasig City, National Capital Region Infinity Outsourcing Services

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Job Description

A service crew job involves providing customer service and performing operational duties in the food, beverage, and retail industries, including taking orders, preparing food and drinks, operating cash registers, maintaining cleanliness, and ensuring a positive customer experience. Core responsibilities include greeting customers, taking orders, serving food and beverages, handling transactions, and keeping the work environment tidy and organized.
Key Responsibilities br>Customer Service:
Greet customers, present menus, take orders accurately, answer questions about menu items, and make recommendations.
Food & Beverage Preparation:
Prepare food and drinks according to standards, which may involve kitchen duties or serving at a counter.
Sales & Transactions:
Operate cash registers, process payments (including cash and credit cards), and calculate change accurately.
Order Fulfillment:
Coordinate the delivery of food and drinks to customers, ensuring efficiency and accuracy.
Cleaning & Maintenance:
Maintain cleanliness and hygiene in the restaurant, including clearing tables, sweeping floors, wiping surfaces, and sanitizing food preparation areas.
Teamwork:
Work collaboratively with other team members to ensure smooth operations and a positive customer experience.
Essential Skills & Qualities
Customer Focus: A friendly demeanor and commitment to providing excellent customer service.
Communication Skills: Ability to communicate clearly with customers and team members.
Efficiency: Capable of working quickly and accurately in a fast-paced environment.
Attention to Detail: Accuracy in taking orders and processing transactions.
Reliability & Dependability: Trustworthy and able to be relied upon to complete tasks.
Common Work Environments
Service crew members work in various fast-paced settings, such as: Restaurants, Fast food outlets, Cafes, and Retail stores.
This advertiser has chosen not to accept applicants from your region.

Receptionist/ 1 year handling customer service in Clinic/Fulltime

Parañaque, National Capital Region Dempsey Direct Hire Recruitment Inc.

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Job Description

Position: Receptionist (with Social Media Handling like Facebook Reels, Tiktok, Youtube)
Degree Holder in 4 years course br>
●Job Qualifications: < r>
○With at least 1 year of experience in a front desk or customer service role < r>
○With basic knowledge of social media platforms (Facebook, Instagram) < r>
○With pleasing personality, good grooming, and excellent communication skills < r>
○Tech-savvy, organized, and client-focused < r>
●Job Description: < r>
○Handle clinic front desk operations and appointments < r>
○Respond to online inquiries and direct messages < r>
○Maintain clinic’s online presence by coordinating with the marketing team
○Ensure excellent customer experience on-site and online < r>
●Site Assignment: Paranaque < r>
●Salary Range: PHP 25,000 – PHP 30,000/month
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About the latest Human resources Jobs in Mandaluyong City !

Human Resources Assistant - San Juan Greenhills (Urgent)

San Juan, National Capital Region DEMPSEY DIRECT HIRING COMPANY

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Human Resources Assistant - San Juan Greenhills (Urgent)
Job Qualifications br> Candidate must possess at least a Bachelor's/College degree in Human < r>resources, Psychology, or Business Administrations
At least six (6) months to one (1) year of work experience. < r> roficient in using Excel and Microsoft Word and other apps alike < r> ble to manage multiple tasks and work assignments from a variety of < r>departments.
as good attention to detail and excellent customer service. < r> ble to work under pressure and meet deadlines.
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Customer Service Representative

Pasay City, National Capital Region KLG International, Inc. - Foodservice Division

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Job Description

JOB RESPONSIBILITIES
br>- Responsible for providing support to customers by answering inquiries, resolving complaints, preparing quotations and processing orders.
- Assists walk-in customers, responds to telephone inquiries, provides answers and suggests solutions to customer needs.
- Coordinates with Territory Sales consultants and other departments in line with stocks allocations and updating of customer database.

JOB QUALIFICATIONS

- Graduate of any four (4) year course
- Customer service oriented
- Good communication skills.

PERKS AND BENEFITS

- Incentives
- Paid Training
- Paid Leaves including Birthday Leave
- Communication Allowance
- Health Card
- Life Insurance
- Free parking
- Employee Discount
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Spanish - Customer Service Representative -Hybrid

Pasay City, National Capital Region Dynamic Talent Solutions

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Summary
The Customer Resolutions agent will provide and maintain excellent customer relations by ensuring customer inquiries are handled in a prompt, efficient, courteous, effective, and professional manner. Assist customer queries, collect loan payments, and resolve delinquent customer loans by leveraging retention and liquidation strategies. Manage customer contact through inbound call queues and outbound dialer campaigns. Adhere to investor servicing guidelines and internal policies and procedures. br>
Qualifications
1.College degree preferred.
2.Open to College undergraduates with 12 months BPO experience preferable in collections department.
3.Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls.
4.Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things.
5.Ability to work independently.
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