93 Healthcare jobs in Paco
Healthcare Administrative Assistant
Posted 8 days ago
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This is a remote position.
Company OverviewAt Insight Therapy Solutions , we’re on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect individuals with life-changing therapy and support. Now, we’re looking for a detail-driven and tech-savvy Healthcare Administrative Assistant to keep our client intake and sales operations running smoothly behind the scenes.
If you love organizing data, supporting efficient processes, and helping clients get matched with the right therapists, this role is for you.
Why Join Us 100% remote – work from home Room to grow – develop healthcare administration and CRM skills Purpose-driven work – your accuracy supports client care and smooth operations Collaborative team – supportive environment with growth opportunities Perks & Benefits Paid Time Off (PTO) Paid U.S. holidays Paid birthday leave Monthly health stipend The RoleAs a Healthcare Administrative Assistant , you’ll work closely with our Healthcare Sales Manager to ensure client intakes, therapist schedules, and CRM data are accurate and up to date. You’ll help assign leads, monitor process compliance, and prepare performance reports that guide better decision-making.
This role is ideal for someone who’s organized, analytical, and ready to support a fast-paced, mission-driven healthcare team.
Key ResponsibilitiesMaintain and update CRM data for leads, clients, and intakes.
Review intake records for accuracy and ensure cancellations or missed leads are minimized.
Audit call logs and documents to ensure company policies and processes are followed.
Monitor therapist availability and specialties to support accurate client-therapist matching.
Assign leads and appointments in Calendly to Healthcare Sales Representatives.
Maintain and update therapist profile documents.
Prepare and organize daily, weekly, and monthly intake and performance reports.
Support the Healthcare Sales Manager with department trackers, files, and process documentation.
Suggest process improvements to boost accuracy and efficiency.
What We’re Looking ForExperience:
At least 1 year as an Administrative or Executive Assistant (healthcare or behavioral health background preferred but not required).
Skills:
Strong English communication (written and spoken).
Excellent organization, multitasking, and analytical skills.
Advanced proficiency in Google Sheets or Excel (formulas, pivot tables, data validation).
Tech Savvy:
Familiarity with CRM systems (Zoho CRM a plus).
Experience with Asana or other project management tools.
Comfortable with Google Workspace or Microsoft Office Suite.
Mindset:
Detail-oriented, reliable, proactive, and able to work independently in a remote setup.
Discreet and professional when handling confidential data.
Nice to Have:
Background in quality assurance or process monitoring.
Work Hours & Requirements Full-time: 40 hours/week Schedule: Monday–Friday | 8 AM–5 PM Pacific Time Equipment: Intel i5 (or equivalent) processor, 8 GB+ RAM recommended Internet: Stable 10 Mbps+ connectionIf you’re organized, data-driven, and excited to support a team making a difference in mental health, we’d love to hear from you.
Philhealth Staff
Posted today
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PRINCIPAL DUTIES & RESPONSIBILITIES
Perform job functions consistent with the Hospital's mission and vision statements and witnesses the BHSMC core values in the discharge of his functions.
Assist and addresses queries regarding processing of PhilHealth requirements and policies to members and/or patients.
Organize and coordinate with processors and frontlines for the completion of PhilHealth requirements.
Ensure the completeness of claim forms especially the doctor's signature.
Screen and examine the PhilHealth Claims prior to transmittal.
Print transmittal letter and sends transmittal claims to PhilHealth office.
Secure inventory records of PhilHealth members.
Responsible for putting CTC or certified true copy of diagnostic and procedures of all discharged patients to medical records sections.
Responsible in coordinating with PhilHealth Office to collect if the institute has a disapproved, RTH or denied claims.
Encode and update entries of patients' PhilHealth information using the Hospital Information System.
Print CSF and CF2 Forms and ensures that all entries are complete and correct.
Scans all documents necessary for PhilHealth E-Claims transaction; and
Perform other PhilHealth related duties assigned.
Advise medical providers, claimants and others on rule, procedures, policies and laws concerning the insurance program.
Update the patients' master file with contract information.
Perform such other duties and responsibilities analogous, germane, or related to and/or implied from the above enumeration of duties and responsibilities.
Call patients who plan to use PhilHealth to inform them about the required documents, rules and guidelines.
Ensure that the hospital complies with PhilHealth deductions and benefits.
Update and maintain patient PhilHealth records, including contact information.
Process PhilHealth claims by identifying and completing any missing requirements for submission.
Attend PhilHealth seminars or training sessions as required.
Perform other tasks related to PhilHealth as assigned by the supervisor.
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Additional leave
- Promotion to permanent employee
Ability to commute/relocate:
- Batangas City A: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Philhealth Staff: 1 year (Required)
Work Location: In person
Patient Intake Coordinator - Virtual Assistant
Posted 16 days ago
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This is a remote position.
Virtual Rockstar is hiring a Patient Intake Coordinator on behalf of a respected physical therapy practice that provides high-quality, patient-centered care through personalized rehabilitation programs.
The Patient Intake Coordinator will play a key administrative role in managing the intake process for new patients. This position focuses on accurate and efficient data entry, transferring information from referrals — including detailed medical and insurance information — into the clinic’s EMR system to establish new cases.
In addition, this role will support waitlist management and other administrative projects as assigned, contributing to the overall smooth flow of patients through the clinic’s system. The ideal candidate is meticulous, dependable, and detail-oriented, with strong data entry and organizational skills.
About Our Client:
The clinic’s culture is guided by its core values — patients first, teamwork without boundaries, unequivocal excellence, passionate learning, and impactful results.
The team fosters a collaborative, supportive environment where every staff member plays a role in improving the patient experience and ensuring operational excellence.
The practice utilizes Prompt EMR, Slack, and Weave for communication, scheduling, and documentation management, ensuring streamlined coordination and efficiency across all teams.
Responsibilities
Referral & Intake Management
Accurately enter new patient referral information, including medical and insurance data, into the Prompt EMR system.
Review referrals for completeness and ensure all required documentation is received.
Create and establish new patient cases in the EMR in accordance with clinic standards.
Verify data accuracy, cross-checking demographic, insurance, and clinical details.
Maintain compliance with HIPAA and clinic privacy policies.
Waitlist & Administrative Support
Manage and maintain the clinic’s patient waitlist.
Coordinate with the scheduling and intake teams to move patients efficiently from the waitlist into active scheduling.
Assist with periodic audits of referral and intake data for accuracy and completeness.
Provide general administrative support for intake-related tasks or special projects assigned by leadership.
Team Collaboration
Communicate effectively with the intake and operations teams to ensure smooth patient onboarding.
Participate in virtual meetings and maintain open communication via Slack and email.
Track workflow progress and alert the team of any potential bottlenecks or missing information.
RequirementsPrior experience in medical administration, data entry, or patient intake (physical therapy experience preferred).
Strong attention to detail and accuracy in data management.
Experience working in EMR systems (Prompt experience preferred).
Excellent communication and organizational skills.
Tech-savvy and able to adapt to multiple systems and tools (Slack, Weave, Dropbox).
Reliable, proactive, and comfortable working independently in a remote environment.
Strong work ethic and commitment to accuracy and confidentiality.
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Patient Account Representative - Virtual Assistant
Posted 17 days ago
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This is a remote position.
Virtual Rockstar is looking for two dedicated and professional Patient Account Representatives to join a growing healthcare organization that partners with multiple private practice clinics across several U.S. states. This role is focused on patient collections — managing outgoing and incoming calls, assisting patients in understanding their balances, and providing compassionate, solutions-oriented support throughout the payment process.
You’ll be joining a collaborative remote team that values accountability, clear communication, and results. This is an opportunity to be part of a mission-driven organization that helps patients receive quality care by ensuring a smooth and transparent billing experience.
Responsibilities
Make outbound collection calls to patients regarding outstanding balances in a professional and empathetic manner.
Provide clear and accurate explanations of patient statements, insurance payments, and balances.
Document all interactions and updates in the EMR and billing systems.
Respond to patient inquiries via phone, email, or fax in a timely and courteous way.
Collaborate with internal billing and administrative teams to resolve account discrepancies.
Follow established protocols for payment arrangements and escalation of unresolved accounts.
Maintain strict confidentiality of patient information and comply with HIPAA regulations.
Tools & Systems You’ll UseExperience with the following (or similar) systems is a plus:
WebPT (EMR)
Avaya (phone and messaging system)
Qliq (secure instant messaging)
Microsoft Excel and Datto Workplace (for reporting and file management)
Network Solutions (email system)
Requirements1–2 years of experience in medical billing, patient accounts, or healthcare collections.
Strong communication skills — able to handle sensitive financial discussions with empathy and professionalism.
High attention to detail and accuracy in data entry and account reconciliation.
Tech-savvy, comfortable working with multiple digital platforms.
Self-motivated and accountable, with a strong sense of integrity.
Thrives in a remote, team-oriented environment that emphasizes clear communication and mutual support.
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Patient Intake Coordinator - Virtual Assistant
Posted 19 days ago
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Job Description
This is a remote position.
Virtual Rockstar is hiring a Patient Intake Coordinator on behalf of a therapist-owned physical therapy company with over 20 clinics across Northern Arkansas.
The Patient Intake Coordinator will be responsible for managing new patient referrals, building charts, coordinating with clinics, and ensuring all referral documentation is accurate and complete. This role serves as a crucial link between providers, clinics, and patients — ensuring every referral is processed promptly and every patient is set up for success from day one.
The ideal candidate is organized, detail-oriented, and proactive, with a strong ability to multitask and communicate effectively in a fast-paced healthcare environment.
About Our Client:
The organization is community-focused and built on a culture of teamwork, collaboration, and family values. Every team member plays a vital role in delivering high-quality care, and the clinic emphasizes communication, reliability, and compassion in every interaction with patients and providers.
This is an opportunity to join a growing team that values efficiency, professionalism, and a shared commitment to improving patients’ lives through movement and rehabilitation.
Responsibilities
Referral & Chart Management
Receive and review incoming patient referrals.
Build new patient charts/cases within the clinic’s EMR system (PROMPT).
Verify referral information and ensure required documentation is attached.
Fax referral updates and confirmations back to referring physicians and clinics.
Coordinate with the referral team and other virtual assistants to ensure all cases are entered accurately and efficiently.
Maintain organized digital records to ensure all clinics have up-to-date information on incoming patients.
Communication & Coordination
Communicate with referring offices to clarify incomplete or missing referral information.
Send updates to clinics on scheduled appointments and new patients.
Support communication between the referral and scheduling teams to ensure patients are contacted promptly.
Participate in weekly team meetings with staff and other virtual assistants.
Administrative Support
Update patient demographics and referral details in the EMR.
Ensure compliance with privacy and HIPAA standards.
Assist the referral department with data entry, faxing, and tracking of referral progress.
Support other administrative tasks as assigned to improve intake workflows.
Tools & Systems UsedPROMPT EMR (electronic medical records system)
Consensus Fax (referral fax system)
Email and text communication for team coordination
RequirementsPrior experience in medical administration, patient intake, or referral coordination (physical therapy experience preferred).
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Tech-savvy and comfortable using EMR systems and fax software.
Detail-oriented with a commitment to accuracy and patient confidentiality.
Team player who thrives in a collaborative environment.
Able to work Central Time hours (Arkansas-based schedule).
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families across the globe.
Patient Care Coordinator - Virtual Assistant
Posted 23 days ago
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Job Description
This is a remote position.
Virtual Rockstar is hiring a Patient Care Coordinator on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services.
The Patient Care Coordinator is the front line of support for patients and families, ensuring a smooth intake process, consistent scheduling, and excellent communication. This role requires strong organizational skills, attention to detail, and a compassionate, professional approach to patient-facing responsibilities.
In addition to patient-facing coordination, the role will include assisting with therapist scheduling, timesheet review, and documentation tracking to ensure clinic operations run efficiently.
About Our Client:The clinic takes a play-based approach, creating a fun, engaging, and family-centered environment where children thrive in their development.
The team values collaboration, excellent communication, and proactive support for both families and therapists. Their culture is warm and supportive, with a focus on ensuring every patient and family feels cared for throughout their therapy journey.
Responsibilities
Scheduling & Caseload Management Monitor therapist caseloads weekly; report under/over targets. Support new patient scheduling into therapist openings. Manage cancellations: call families, offer reschedules, keep calendars full. Maintain waitlist and coordinate moving families into openings. New Patient Paperwork & Intake Support Send intake forms, track completion, and follow up with families. Collect and upload insurance info, consents, and releases before evaluations. Confirm completeness of new patient files prior to first appointment. Reporting & Compliance Prepare weekly dashboard (productivity, cancellations, referrals, A/R). Run Practice Pro audits for accuracy and compliance (documentation, unsigned notes, expired plans). Track therapist paperwork (progress notes, plan of care deadlines, reports). Flag missing items to therapists and follow up until resolved. Communication & Coordination Liaise with families regarding scheduling changes or paperwork needs. Support Admin Director with compliance data entry and account accuracy. Escalate scheduling gaps or compliance risks to leadership. RequirementsPrior experience as a Patient Care Coordinator, Medical Office Assistant, or Administrative Assistant in a healthcare setting (pediatrics experience preferred).
Strong organizational skills with attention to detail.
Excellent communication skills (verbal and written) with a professional and compassionate tone.
Experience using EMR systems (clinic uses Practice Pro)
Proficiency in Office 365 (Teams, SharePoint, Outlook) and comfort with digital scheduling and tracking tools.
Ability to manage multiple responsibilities while maintaining accuracy and professionalism.
Reliable, proactive, and able to integrate as a core member of the client’s team.
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
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