285 Food Attendant jobs in the Philippines

Customer Service Representative

Manila, Metropolitan Manila RELX INC

Posted 17 days ago

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Job Description

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Customer Service Specialist

Abbott

Posted 20 days ago

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Job Description

Abbott Rapid Diagnostics is a world leader in rapid diagnostics at the point of care, with a focus on cardiometabolic disease, infectious disease and toxicology. Point of care testing provided immediate, actionable information, contributing to better clinical, operational and economic outcomes.
The Customer Service Specialist role is the first point of contact to support various customers such as our key distributors and NGO's.
The Customer Service Specialist is responsible for a variety of tasks including order processing for both our internal and external customers
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Customer Service Representative

Copeland

Posted 21 days ago

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Job Description

**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**SERVICE LEVEL AND PRODUCTIVITY**
1) Provide professional and efficient customer service as guided by the defined process and procedure, using tools and systems, within the assigned function or scope of work as follows:
+ Pricing and Availability
+ Purchase Order Entry
+ Order / Shipment Status
+ Product Lead Times
+ Call Back / Follow Up Call
+ Cross Reference
+ General Product Information
+ Logistics
2) Provide professional and accurate solutions for customer concerns through implementing the following:
+ Expedite Orders
+ Invoice Corrections
+ Return Goods Authorization / Direction
+ Special Build and Drop Off Orders
+ Tracking, correction and processing of missing, misread or incomplete purchase orders
+ Customer complaints including, but not limited to, missed shipments and incorrect drop-offs and requests for credit
3) Manage efficient usage of production time and company resources through the following:
+ Accuracy in Interaction Handling
+ Maintaining productivity within acceptable transaction volume levels
**ADDITIONAL FUNCTIONS**
1) Attends training, workshop, seminar, and focus group discussions of the team.
2) Work within defined operational and employee goals by contributing to other projects, if needed.
3) Acts as a backup for colleagues if needed.
4) Identify process improvement opportunities and work cross functionally as assigned to improve customer experience.
5). Complete additional assignments as directed by leadership.
**JOB SPECIFICATIONS**
**EDUCATIONAL BACKGROUND**
Graduate of any 4-year course
Graduate of any engineering discipline course will also be considered
**WORK EXPERIENCE OR TRAINING**
+ Fresh graduates are welcome to apply
+ Two (2) years experience gained from interactive customer service and related functions is preferred
+ At least one (1) year experience gained from marketing, sales, supply chain, or similar function is a plus
+ Background in offshore service operations is a plus
+ Customer service experience in a manufacturing environment is a plus
**SKILLS AND ABILITIES**
+ Customer service minded
+ Strong attention to detail and demonstrate time management skills
+ Strong problem solving and critical thinking skills
+ Ability to assume cross-trained function in the event of low utilization
+ Ability to assume back up functions in the event of skills and capacity constraints
+ Ability to interact with all levels of management both internal and with external customers
+ Excellent written and spoken communication skills in English. Ability to speak or write in another
+ language is an advantage but not required, unless identified by the customer and support requirements
+ Computer application skills such as MS Office Applications, Oracle, Salesforce, Genesys Cloud, and other business systems and tools
**OTHER WORK CONDITIONS**
Willing to work on shifting operations which may include weekends with scheduled days off, to support the assigned business and customers.
Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands.
**COMPETENCY PROFILE**
Analyze Issues
Drive for Results
Foster Teamwork
Build Relationships
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
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Customer Service Representative

Manila, Metropolitan Manila Accenture

Posted today

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Job Description

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.
- Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
- At least 6 months working experience in the related field is required for this position
- Fluent in English communication
- Good computer navigation skills
- Willing to work full-time

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:
3F Forum Robinsons Mall
Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM

Please bring an updated copy of your resume and valid ID.
This advertiser has chosen not to accept applicants from your region.

Consultant - Customer Service

Sutherland

Posted today

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Job Description

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

**Customer Service Consultants in this role get to**:
**Be the Point of Contact; **answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

**Qualifications**:**
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
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Customer Service Supervisor

Aspac International, Inc.

Posted today

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Job Description

Graduate of any 4 year Business course.
With at least 3 years experience in Sales or Customer Service in Freight forwarding and Customs Brokerage.
With leadership skills.
Effective in oral and written communication skills.
Strong interpersonal skills.
Strong organizational and problem solving skills.
Ability to perform under pressure and stressful condition.
Requirements: Availability to travel: Yes

Availability to change residence: Yes
Work Day: Full Time
Type of Job: Permanent contract
Minimum required education: Bachelor´s Degree

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manila, Metropolitan Manila Accenture

Posted today

Job Viewed

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Job Description

As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.
- Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
- At least 6 months working experience in the related field is required for this position
- Fluent in English communication
- Good computer navigation skills
- Willing to work full-time

Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:
3F Forum Robinsons Mall
Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM

Please bring an updated copy of your resume and valid ID.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Pampanga, Pampanga Clark Outsourcing

Posted 5 days ago

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Job Description

Position Title: Customer Service Representative

Work Set Up : Onsite

Quick Rundown:

This role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.

What You'll Do:

  • Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and professional manner

  • Provide accurate information about products, services, and company policies

  • Resolve customer complaints efficiently while maintaining a positive customer experience

  • Process orders, returns, refunds, and exchanges as needed

  • Document and update customer records in the system

  • Escalate complex issues to the appropriate department or supervisor

  • Follow company guidelines and procedures to ensure consistency in service delivery

  • Identify customer needs and provide appropriate solutions or recommendations

  • Maintain a high level of professionalism and empathy in all customer interactions


What We're Looking For:

  • Previous experience in customer service, call centers, or a related field is preferred

  • Excellent communication skills, both verbal and written

  • Strong problem-solving and conflict-resolution skills

  • Ability to multitask and work efficiently in a fast-paced environment

  • Proficiency in using customer support software, CRM systems, and Microsoft Office applications

  • Strong attention to detail and organizational skills

  • Ability to work independently and as part of a team


Why You’ll Love Joining the CO Fam!

At Clark Outsourcing , we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia , giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever ? We can’t wait to welcome you to the team!

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Pasay City, National Capital Region HRTX

Posted 10 days ago

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Job Description

Responsibilities

  • Interact with customers and provide them with information and assistance.
  • Create, manage, and drive closure on service requests.
  • Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.
  • Typically handles straightforward problems/issues and refers more complex issues to senior staff.
  • Provide excellent customer service by focusing on providing a great experience.

Qualifications

  • With at least one (1) year international voice BPO experience
  • Good or above average English communications skills
  • Strong customer orientation skills
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Pampanga, Pampanga Clark Outsourcing

Posted today

Job Viewed

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Job Description

Position Title: Customer Service Representative

Work Set Up: On-Site

Schedule: 10:00 PM to 7:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for a dedicated and detail-oriented Customer Service Representative (CSR) to join our team, specializing in handling intakes with the support of AI tools and recorded call analysis. This role focuses on delivering an exceptional customer experience through polite, professional, and timely communication across multiple channels. The ideal candidate is proactive, customer-focused, and passionate about maintaining high service standards. Also will be answering incoming calls and doing hand dialing on the call list to qualify and confirm orders.

What Youll Do:

  • Handle and manage customer intakes efficiently using AI-generated data and insights

  • Listen to and review recorded calls to accurately document client needs, inquiries, or service requests

  • Provide a high level of service by ensuring all customer interactions meet or exceed quality standards

  • Ensure customer satisfaction through clear communication, timely follow-ups, and problem resolution

  • Display polite and professional communication at all times via phone, text, and email

  • Collaborate with internal teams (e.g., Sales, Clinical, or Operations) to escalate and resolve customer issues

  • Accurately input and maintain client information in CRM or intake systems

  • Monitor open cases and follow up on pending items to ensure completion and client satisfaction

  • Maintain up-to-date knowledge of company products, services, processes, and policies

  • Participate in team meetings, training sessions, and performance reviews to enhance service delivery

  • Identify opportunities for process improvement and share client feedback with relevant departments



What Were Looking For:

  • 2 years experience as a Customer Service Representative or similar role

  • Strong listening skills and attention to detail

  • Experience in handling call recordings or AI-assisted workflows is a plus

  • Excellent verbal and written communication skills

  • Ability to multitask and prioritize tasks in a fast-paced environment

  • Typing speed of at least 40 words per minute

  • Tech-savvy and comfortable working with CRM systems, AI tools, and various communication platforms

  • A team player with a problem-solving mindset and strong sense of ownership

  • High level of professionalism, reliability, and confidentiality



Why Youll Love Joining the CO Fam!

At Clark Outsourcing , were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.



Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia , giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever ? We cant wait to welcome you to the team!


This advertiser has chosen not to accept applicants from your region.
 

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