1,668 E Commerce Customer Support Shopify Expert jobs in the Philippines

E- Commerce Customer Support (Shopify Expert)

Pasig, Palawan ZAPGROUP INC

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Job Description

**About us**

Bringing the offline to online - digitizing retail and restaurants rewards and e-commerce

ZAP is the leading loyalty and rewards startup in the Philippines. We work with over 2,000 merchants to bring their brick -and
- mortar stores online.

Starting from loyalty and rewards, ZAP has pioneered the first mobile number
- based loyalty program in the country with over 5 million members. Removing all possible points of friction for the consumer, points are awarded just using a mobile phone number - no apps, mobile data, or cards needed.

**Why join us?**

We value the growth and welfare of everyone in our team. To support these, we offer the following:

- Remote work (work anywhere)
- Flexible work schedule
- Good compensation
- Training and certifications
- Leave benefits
- HMO
- Government mandatory benefits
- Agile work culture
- Challenging projects
- Friendly work atmosphere

**Job description**:
You will be responsible for onboarding E-Store merchants and providing after-sales merchant support. You will also handle administrative tasks and execute other support activities together with the Head of Support and E-Store Creatives Manager.

**Responsibilities**:

- Operate as the lead point of contact for onboarding new E-Store merchant customers
- Identify customer needs and help customers use specific features
- Analyze and report product bugs
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Proactively research regarding the latest Shopify solutions to improve E-store performance.
- Assist with support activities as needed.

**Requirements**:

- Graduate of Communication, Business, Social Science or other related studies
- At least 1 year of relevant work experience
- At least 1 year experience using Shopify
- Work experience in e-commerce, food, or fintech industry is a plus
- Good communication (verbal and written) and customer service skills
- Ability to multi-task and handle clients’ concerns
- Keen with details
- Fast learner
- Good organizational skill
- Team player
- Responsible
- Can deliver quality work even on a remote work set-up
- Must have good internet connection

**Benefits**:

- Flextime
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
This advertiser has chosen not to accept applicants from your region.

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Job Description

POSITION TITLE: ONLINE SALES SPECIALIST
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Job Description

POSITION TITLE: ONLINE SALES ASSISTANT
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QUALIFICATIONS
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Job Description

POSITION TITLE: ONLINE SALES ASSISTANT
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QUALIFICATIONS
-College graduate of any 4-year course or its equivalent
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Job Viewed

Tap Again To Close

Job Description

POSITION TITLE: ONLINE SALES SPECIALIST
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QUALIFICATIONS
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-Minimum of 1-2 years relevant work experience
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Job Description

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Job Description

KEY RESPONSIBILITIES:
br>· Respond to customer inquiries (online and face-to-face) and close sales. br>· Be knowledgeable in the products to conduct demo and answer inquiries. br>· Build and maintain relationships with clients before and after sales. br>· Keep up to date with the latest trends and competitors in the market. br>· Monitor and analyze sales performance to improve and adjust sales strategies. br>· Provide good customer service and ensure customer satisfaction is high. br>
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Job Description

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Online Sales Officer

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Posted 9 days ago

Job Viewed

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Job Description

KEY RESPONSIBILITIES
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QUALIFICATIONS
· With experience in online sales. br>· Knowledge in machineries, automotive, agriculture is an advantage. br>· Computer literate, knows how to use MS Office. br>· Communication and interpersonal skills br>· Ability to work independently and as part of a team br>· Familiarity with sales performance metrics and tools br>· Bachelor’s degree in business administration, marketing, related field or other course which has relativity to business, sales and marketing
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Posted 9 days ago

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Job Description

Company Name: Science Marketing Development Inc.
br>Job Type: Full-time

Salary: Php18,000.00 - Php30,000.00 (per month)

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QUALIFICATIONS:

· With experience in online sales. br>· Knowledge in machineries, automotive, agriculture is an advantage. br>· Computer literate, knows how to use MS Office. br>· Communication and interpersonal skills br>· Ability to work independently and as part of a team br>· Familiarity with sales performance metrics and tools br>· Bachelor’s degree in business administration, marketing, related field or other course which has relativity to business, sales and marketing
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National Capital Region, National Capital Region Dempsey Resources Management Inc

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Job Viewed

Tap Again To Close

Job Description

With at least 1 year experience in online sales.
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Communication and interpersonal skills
Ability to work independently and as part of a team
Familiarity with sales performance metrics and tools
Bachelor’s degree in business administration, marketing, related field or other course which has relativity to business, sales and marketing
This advertiser has chosen not to accept applicants from your region.

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