Data Analysts

Makati City, National Capital Region ₱900000 - ₱1200000 Y NYGC Services, Inc.

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Role : Data Analyst

Location : Makati City, Chevron office

Work Type : Hybrid - 2x a week RTO

Job Description:

Role: Data Analyst

A Data Analyst is responsible for gathering, analyzing and problem solving as it relates to data, types of data, and relationships among data elements within a business system or IT system and with business domain subject matter expertise. A Data Analyst provides expertise on how Business workflows map to data, and how data can be integrated to build reusable data products. A Data analyst will serve as a subject matter expert for delivery teams. A Data analyst will serve as a subject matter expert for delivery teams.

Responsibilities for this position may include but are not limited to:

· Understanding the business use of data and stakeholder requirements to support work processes and strategic business objectives.

· Working with business (digital platform, Business Units, function teams) and delivery teams to provide data management direction and support for data foundation initiatives and data products development.

· Analyzing current data management: process, practices, tools, and helping shape future needs. Contributing to the design of common information models.

· Assessing data quality concerns specific to workflow solutions being adopted and driving mitigation activities.

· Advising on the appropriate data integration patterns, data modeling and data quality.

· Maintaining and sharing knowledge of requirements, key data types and data definitions, data stores, data creation process.

· Knowledge of Finance data and SAP are an advantage

Technical Skills:

1. Familiarity with technologies such as Azure SQL, Python, and Power BI.

  1. Data Catalog/Lineage (Purview), Data Modeling Techniques, Data fluency/modeling, Ability to use different data visualizations techniques and apply them appropriately.

  2. Fundamental knowledge of Information Risk Management (IRM)

  3. Knowledge and/or experience with Cloud computing, data collection, cleaning and preparation, business process and data modeling, data strategy, policies, and governance.

Align and Inspire:

Proven skill in being the link between different stakeholder groups (e.g., IT & Business) to collect, express and clarify requirements, while also matching goals & expectations among stakeholders to produce work products.

Build Relationships: Demonstrated ability to

1. Build trusted working relationships with peers and stakeholders (internal & external parties) across global teams and time zones while seeking ways to maintain a work life balance through asynchronous communications.

  1. Collaborate within an agile mindset and seek/acknowledge diverse perspective from others

Note :

Interested candidates feel free to share your updated resume to

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Product/Data Analysts

Parañaque City, National Capital Region ₱900000 - ₱1200000 Y Ascendion

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Job Summary:

We are seeking a detail-oriented Data Analyst/ Product Analyst to join our team. The successful candidate will be responsible for reviewing commercial customer contracts and extracting, collecting, and analyzing key data. This role is essential for ensuring high-quality data inputs that support accurate analysis and reporting. You will collaborate closely with senior analysts and business stakeholders to drive data-informed initiatives.

Key Responsibilities:

  • Review, understand and extract contract information from executed customer contracts accurately and efficiently.
  • Conduct data cleansing and validation to ensure the integrity of datasets.
  • Collaborate with stakeholders to ensure timely delivery of insights and integrity of contracting data.
  • Support stakeholders with ongoing data-related projects and analyses.
  • Help document data processes and maintain data quality standards.
  • Stay informed of industry trends and best practices in data management.
  • Perform other work-related duties as assigned.

Qualifications:

  • Bachelor's degree in Business Management, Mathematics, Statistics, or a related field
  • Minimum of 2 years of experience in data operations, master data management, or a simMinimum of 2 years of experience in data operations, master data management, or a similar roleilar role
  • At least 2 years of overall business experience
  • At least 1 year of experience in contracting, quoting, pricing, or a related business function within a regulated industry
  • Familiarity with commercial contract structures, including terms and conditions, amendments, addendums, and performance clauses
  • Basic understanding of data analysis and reporting
  • Proficiency in Microsoft Excel; familiarity with SQL is a plus
  • Preferred experience in data management & Ai solutions

Required Skills:

  • Strong understanding of contract structures, including key terms and conditions, and familiarity with various contracting vehicles such as amendments, addendums, and extensions
  • Ability to interpret contract data in the context of broader business objectives and performance metrics
  • Commitment to handling sensitive contract data with discretion and integrity
  • Strong attention to detail and good organizational skills.
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Product Data Analysts

Parañaque City, National Capital Region ₱104000 - ₱130878 Y Ascendion

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Job Summary:

We are seeking a detail-oriented Data Analyst/ Product Analyst to join our team. The successful candidate will be responsible for reviewing commercial customer contracts and extracting, collecting, and analyzing key data. This role is essential for ensuring high-quality data inputs that support accurate analysis and reporting. You will collaborate closely with senior analysts and business stakeholders to drive data-informed initiatives.

Key Responsibilities:

  • Review, understand and extract contract information from executed customer contracts accurately and efficiently.
  • Conduct data cleansing and validation to ensure the integrity of datasets.
  • Collaborate with stakeholders to ensure timely delivery of insights and integrity of contracting data.
  • Support stakeholders with ongoing data-related projects and analyses.
  • Help document data processes and maintain data quality standards.
  • Stay informed of industry trends and best practices in data management.
  • Perform other work-related duties as assigned.

Qualifications:

  • Bachelor's degree in Business Management, Mathematics, Statistics, or a related field
  • Minimum of 2 years of experience in data operations, master data management, or a similar role
  • At least 2 years of overall business experience
  • At least 1 year of experience in contracting, quoting, pricing, or a related business function within a regulated industry
  • Familiarity with commercial contract structures, including terms and conditions, amendments, addendums, and performance clauses
  • Basic understanding of data analysis and reporting
  • Proficiency in Microsoft Excel; familiarity with SQL is a plus
  • Preferred experience in data management & Ai solutions

Required Skills:

  • Strong understanding of contract structures, including key terms and conditions, and familiarity with various contracting vehicles such as amendments, addendums, and extensions
  • Ability to interpret contract data in the context of broader business objectives and performance metrics
  • Commitment to handling sensitive contract data with discretion and integrity
  • Strong attention to detail and good organizational skills.
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Business Intelligence

Taguig, National Capital Region ₱130000 Y Systemantech, Inc

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Job Description

POSITION SUMMARY

The Application Support – Business Intelligence / SAP BW Analyst role provides support to the Global Business Intelligence team. It provide administration, functional, and development support for the company's SAP Business Warehouse (BW) system. The role also helps provide monitoring and admin support for the Global BI toolsets (Azure Data Factory, Power BI).

The role holder will work closely with the Application Support - SAP BI Reporting Analyst in issue resolution for any SAP BW work. They will also need to collaborate with the Functional, Security and Basis analysts for the SAP system to ensure all builds are fit for business use, whilst adhering to the Company's Development standards.

As the Global BI toolsets are further integrated into the company's ecosystem, the duties of this position will also expand. Training will be provided to ensure this Analyst role has the correct skillsets to provide the necessary support.

The position requires ability to work a flexible shift, which may include evenings and potentially some weekends, with an on-call requirement for escalated high priority issues.

PRINCIPAL RESPONSIBLITIES

This is a Level 2 support position that directly interacts with end users and company management. There are two main areas of responsibility.

SAP Business Warehouse (BW):

  • Responsible for the day to day development and administration of the SAP BW Systems.
  • Providing end user support on existing BW BEx reports, including end user training on reporting tool functionality and features, as well as data tracing ("Where does report A source this data?").
  • Per coordination and approval from the Global BI team, they will be responsible for development and modification of existing BW landscape objects.
  • Development and modification of existing SAP BEx Queries and Workbooks.
  • Monitor the daily process chains and resolve any loading issues.
  • Run any manual flat file data loads into the system as needed.
  • Coordinate any landscape changes with the Application Support – SAP BI Reporting Analyst to ensure appropriate testing scenarios are established to mitigate any disruptions to reporting.
  • Coordinate with the Basis team as needed for technical issues.
  • Collaborate with the Application Support – SAP BI Reporting Analyst to help increase knowledge on monitoring the Business Objects system.
  • Monitor the error logs and short dumps.
  • Assist with any user GUI connectivity issues.
  • Ability to research OSS for appropriate notes to correct system issues, as well as the ability to implement the OSS Notes.
  • Maintain SAP BW process related documentation in accordance with our Change Management policies and processes.
  • Establish a strong and effective working relationship between the Reporting, Functional, and Security based SAP teams as well as the Transition Management and Project teams.
  • Coordinate with the Security analysts for any security based issues.
  • Create and update documentation related to BW Objects (in English).

General BI Support and Admin:

  • Assist the Global BI team by routing support tickets to the correct resources, ensure SLA for resolution are met.
  • Assist the Data Engineering team by monitoring the Data Factory orchestrations, escalating to application support as needed.
  • Assist the reporting/analytics teams in the assignment of Power BI Worksets.
  • Contribute to our continuous improvement initiatives relating to the processes we use to resolve Incidents / Change requests.
  • Assist in the assessment, determination and documentation of customer requirements for reporting/BW services provided by Global BI.
  • Abide by all GIS Policies and Procedures pertaining to security of data, the network and its applications, proper account access and management, and general Standard Operating Procedures.
  • Undertake any other duties reasonably requested to meet business needs.
  • Assisting in defining technical requirements for on-going system maintenance and future functionality.
  • Agrees requirements with Abbott SAP Functional team and the business to ensure the information supplied is understood and timelines have been confirmed.
  • Giving recommendation on the best development approach without compromising the current functionality and anticipates on future needs.
  • Creation and maintenance of technical documentation.

PROBLEM SOLVING, DECISION MAKING & ACCOUNTABILITY

  • Self-motivated, team oriented approach, able to operate effectively in a busy environment.
  • This position requires a high level of independent thinking and the ability to solve problems in a fast-paced environment.
  • Works on diverse range of support issues requiring ability to independently identify, evaluate and resolve problems.
  • Works independently / part of a team to produce solutions in support of customer service level agreements.
  • Works proactively and uses own initiative to ensure business needs are met effectively.
  • Ensures all solutions adhere to applicable change control requirements.
  • Addresses immediate service needs of all end users regardless of Business Unit affiliation.

KEY SKILLS

  • Good time management skills, with proven ability to prioritize and organize a demanding workload, adapting to fit the changing needs of the business.
  • Self-driven and curiosity toward Business Intelligence/Analytic toolset trends.
  • Strong customer service orientation, able to understand and meet the needs of a diverse client base in a positive and professional manner.
  • Self-motivated and team oriented approach, able to work well with direction and independently.
  • Strong problem-solving skills, with the ability to combine technical knowledge and customer support skills to successfully and repeatedly instruct people on the steps to take to solve computer problems.
  • Excellent interpersonal and communication skills (both written and verbal), able to relate with users, service providers, management and internal / external audit teams.
  • Providing functional and technical support to SAP team members on matters related to the Business Warehouse.
  • Ability to recognize the critical elements of problems, gather, evaluate information present recommendations and develop quality solutions.
  • Able to communicate and collaborate with business users and the SAP team.
  • Ability to communicate technical details and concepts in a non-technical manner.

EDUCATION/EXPERIENCE

Essential:

  • A minimum of 6 years of SAP BW development.
  • A minimum of 2 years of SAP BW admin functions.
  • Extensive experience in BW data modeling (Extractors, InfoPackage, DTP, Transformations, Data Providers).
  • Experience monitoring system loads (Process chains, system logs, short dumps, RFC Queues between systems, etc.).
  • Understanding of ABAP development both on the BW ETL (Start/End/Expert Routines) as well as function modules to populate extractors (BW and ECC).
  • Use of Open Hubs to provide data for Third-party systems.
  • Working knowledge of SAP Business Content Extractors (SD, MM, FI, COPA).
  • Working knowledge with the BEx Analyzer.
  • Experience with PowerBI.
  • Organizational skills to make sure the team are achieving high levels of service.
  • Strong analytical skills.
  • Excellent customer service skills and an ability to deal effectively with customers and colleagues at all levels.
  • Able to learn new processes quickly, and an ability to keep knowledge and skills up to date.
  • An understanding of the following technologies (or ability to come to speed with quickly): Windows Operating Systems (Server 2012, etc.); Microsoft Office software (Outlook, Word, Excel, PowerPoint, Visio); SharePoint; MS Teams.
  • Experience of working in a team oriented service desk environment, with the ability to positively contribute to cross functional teams.
  • Design the best technical approaches for the given functional designs.
  • Translate functional specifications into technical specifications.
  • Assist with SAP upgrades and support pack application and resolution.
  • Proficient in estimating work and delivering to plan.
  • Ability to troubleshoot production problems in a timely manner.
  • Strong debugging skills.

Desirable:

  • A broad understanding of SAP functionality (especially around FI and SD).
  • BW Performance tuning (both at a data provider and overall system level).
  • Azure Data Lake experience.
  • Azure Data Factory experience.
  • Power BI experience (Data Modeling, Report creation).
  • Business Objects Administration experience (CMC functions).
  • Business Objects Web Intelligence (WebI) report development.
  • Understand the activation and configuration of SAP ECC Business Content extractors.
  • Experience of improving efficiency and processes within a support environment.
  • Project Management experience.
  • A working knowledge of Service Now (ITSM).
  • Experience working in an ITIL environment.
  • Multi-lingual.

Job Type: Full-time

Pay: From Php130,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • SAP BW: 6 years (Required)
  • Power BI: 3 years (Required)

Work Location: In person

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Business Intelligence

Makati City, National Capital Region ₱324000 - ₱1080000 Y SLI CONSULTINGINC.

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Job Description

Work Setup & Location:

  • Onsite setup – Makati/Ortigas Area
  • Project-based role: Initial 6 months – 1 year

We are seeking an experienced BI Developer to join our team. The role will focus on building, enhancing, and maintaining business intelligence solutions for financial and operational reporting. This position requires a strong background in Microsoft BI tools, data modeling, and visualization.

Qualifications:

  • Bachelor's Degree relevant to the job.
  • Minimum 5 years of experience in developing BI solutions preferably from a bank or financial institution.
  • Experience with Microsoft Business Intelligence Stack: PowerBI, SSRS, SSIS, SSAS and in using using DAX, PowerQuery, and SQL
  • Experience in Data Modeling and Data Model normalization, data integration, warehousing, ETL, and cloud data platforms.
  • Candidate must be willing to work in Makati.

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php50, Php90,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • WHAT IS YOUR EXPECTED RATE FOR THIS ROLE?

Education:

  • Bachelor's (Required)

Experience:

  • POWER BI DEVELOPER: 5 years (Required)
  • BANK / FINANCIAL: 5 years (Required)

Work Location: In person

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Business Intelligence

Makati City, National Capital Region ₱900000 - ₱1200000 Y edamama

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Job Description

edamama is the #1 online-to-offline (O2O) platform focused on products and services for parents and families in the Philippines We're a mama-led company (with dads, aspiring parents, and kid-at-hearts on board too) on a mission to make parenting easier. Think content, commerce, and community wrapped up in one supportive space. We've reached another milestone in 2023 when we started to branch out into retail aiming to have 100 stores in the next 5 years

What You'll Do
We are looking for a results-driven
Business Intelligence Analyst
to join our growing team. This role will help transform data into actionable insights to support strategic decision-making across departments such as Marketing, Operations, Sales, and Product.

Key Responsibility Areas

  • Build, maintain and improve on the infrastructure required for optimal ETL/ELT from a variety of data sources and manage Data Migration
  • Identify, design, and implement internal process improvements, processes include data delivery, process automation, re-designing data infrastructure for greater scalability, etc.
  • Create and implement algorithms for real-time data processing within the business, and creates the frameworks that enable quick and efficient Data Acquisition
  • Develop analytical tools that utilize the data pipeline to generate actionable business insights
  • Collaborate with cross-functional teams to address data-related technical needs and data infrastructure issues
  • Create processes and controls to monitor data quality, accuracy, and availability for key stakeholders and business processes that depend on it including maintenance of documentations and best practice assets

What We're Looking For

  • A master's or bachelor's degree in mathematics, statistics, economics, computer engineering, or a related analytics field.
  • 4 to 6 years of consulting or analytics delivery experience.
  • Excellent communication and team management skills.
  • Exceptional analytical skills with a demonstrated ability to resolve complex customer issues.
  • Impeccable attention to detail.
  • Problem-solving aptitude.
  • Must have experience with Python/SQL
  • Experience with Lookerstudio, Tableau, or PowerBI
  • Experience in the E-commerce or Fintech domain is preferred.
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Business Intelligence

Taguig, National Capital Region ₱45000 - ₱70000 Y HRTX consulting

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Job Description

Position: Business Intelligence (BI) Analyst

Location: Bonifacio Global City, Taguig

Work Setup: Onsite

Shift: Night Shift

Compensation: PHP 45,000 – PHP 70,000 + Night Shift Differential + Other Benefits

Key Responsibilities:

  • Design, develop, and maintain interactive dashboards and reports using Power BI.
  • Write efficient queries and extract data from SQL, Teradata, Snowflake, or Google BigQuery to support business analysis.
  • Collaborate with stakeholders to gather requirements, understand business needs, and translate them into meaningful data visualizations.
  • Apply statistical methods to analyze trends, patterns, and correlations within large datasets.
  • Prepare and present clear, concise reports and presentations for both technical and non-technical audiences.
  • Leverage Power Apps (if applicable) to create business solutions that complement data reporting tools.
  • Ensure accuracy, consistency, and integrity of data across reports and dashboards.

Qualifications:

  • At least 2 years of proven experience in data visualization and reporting, specifically with Power BI and DAX.
  • Strong background in data query and extraction technologies (e.g., SQL, Teradata, Snowflake, Google BigQuery).
  • Ability to effectively communicate and present data insights to various stakeholders.
  • Experience with Power Apps is an advantage.
  • Solid foundation in statistical methods for accurate data interpretation.
  • Strong analytical, problem-solving, and collaboration skills.

Job Type: Permanent

Pay: Php40, Php70,000.00 per month

Application Question(s):

  • How much is your current salary?
  • How much is your expected salary?
  • How long is your notice period?
  • Are you amenable to a night shift set-up?

Work Location: On the road

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Business Intelligence

Makati City, National Capital Region ₱1500000 - ₱2500000 Y AF Payments Inc.

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Job Description

Are you ready to lead data-driven transformation in one of the Philippines' leading payment and financial technology ecosystems? We are looking for a
Supervisor – Business Intelligence & Data Analytics
to spearhead data development, reporting, and advanced analytics initiatives that power smarter business decisions and innovative customer solutions.

What You'll Do

As part of our Business Intelligence & Data team, you will:

  • Lead
    ETL/ELT development
    and manage large-scale data pipelines across multiple environments.
  • Oversee
    data modeling, warehousing, and governance
    to ensure high-quality, secure, and reliable datasets.
  • Develop and maintain
    dashboards and visualization tools
    (Power BI, Tableau) that provide actionable insights for both internal and external stakeholders.
  • Apply
    data science and analytics techniques
    to support financial and operational decision-making.
  • Partner with cross-functional teams in Finance, Operations, Technology, and Business Development to drive
    data strategy alignment
    .
  • Manage and mentor a team of analysts and developers to deliver high-quality output while fostering growth and capability-building.
  • Contribute to
    FinTech innovation projects
    , leveraging payments and transaction data to improve customer experiences.

What We're Looking For

Technical Skills

  • Minimum
    5 years' hands-on experience with SQL
    for data extraction, transformation, and optimization.
  • Strong knowledge of
    Cloud Platforms (AWS, GCP, Azure)
    for modern data architectures.
  • Experience in
    ETL/ELT pipelines
    and large-scale data integration.
  • Familiarity with
    Python
    for data manipulation, automation, and analytics workflows.
  • Proficiency with
    data visualization tools
    (Power BI, Tableau).
  • Exposure to
    data science and analytics methodologies
    (predictive models, statistical analysis).
  • Background in
    FinTech, digital payments, or financial services
    is highly preferred.

Non-Technical Skills

  • Excellent
    communication skills
    —ability to translate complex technical insights into business-friendly narratives.
  • Strong leadership with proven experience in
    people management
    .
  • Strategic mindset with
    customer-centricity
    and problem-solving orientation.
  • Purpose-driven, technology-enabled, and innovation-led approach.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Data Science, Engineering, or related fields.
  • At least
    7–10 years of relevant experience
    , with 3–5 years in a leadership/supervisory role.
  • Experience in
    FinTech, banking, or payment systems is
    a strong advantage.

Why Join Us?

  • Be part of a
    fast-growing FinTech ecosystem
    transforming the way Filipinos move and pay.
  • Work on impactful projects with
    national-scale reach
    .
  • Collaborative culture where
    innovation, strategy, and customer focus
    are at the core.
  • Competitive compensation, growth opportunities, and a continuous learning environment.

Ready to take on the challenge? Apply now and help us build the future of payments and mobility in the Philippines.

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Business Intelligence

Taguig, National Capital Region ₱900000 - ₱1200000 Y Dizon Farms

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Key Responsibilities

Data Analysis & Visualization

  • Design, develop, and maintain interactive dashboards, scorecards, and reports using Power BI.
  • Clean, transform, and integrate data from multiple sources using Power Query.
  • Write advanced DAX formulas to support complex calculations and KPIs.

Data Modeling & Optimization

  • Build and maintain efficient data models tailored for reporting needs.
  • Optimize performance of Power BI datasets and reports for scalability and speed.

Collaboration & Business Support

  • Partner with stakeholders to gather requirements and define reporting objectives.
  • Translate business questions into actionable analytical solutions.
  • Provide training and support to business users on Power BI tools and best practices.

Automation & Efficiency

  • Implement automated data refresh schedules in Power BI Service.
  • Streamline reporting workflows to reduce manual effort and improve efficiency.

Data Quality & Governance

  • Ensure accuracy, consistency, and security of business data.
  • Adhere to data governance and compliance policies.

Qualifications and Skills

  • Bachelor's degree in Computer Science, Information Systems, Business Analytics, Statistics, or a related field.
  • 1–3 years of experience in business intelligence, data analysis, or reporting roles.
  • Proven hands-on experience with Microsoft Power BI (Desktop and Service).
  • Strong proficiency in Power Query (M) and DAX.
  • Solid understanding of SQL for querying relational databases.
  • Knowledge of data modeling best practices.
  • Familiarity with Excel for advanced data analysis.
  • Strong analytical and problem-solving abilities.
  • Ability to translate data into clear, actionable insights.
  • Excellent communication skills for presenting findings to non-technical audiences.
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Business Intelligence

Taguig, National Capital Region ₱90000 - ₱120000 Y ING

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Job Description

The Global KYC organisation is a relatively new organisation in which all KYC related capabilities are combined into a functionally steered organisation. This with the aim to maintain and improve the effective & efficient management of ING's AML/Financial Economic Crime (FEC) risks, a.o. by establishing standardised guidance, processes, technology and shared operational processing

The Regulatory Operations department within ING Hubs Philippines is part of the global KYC organization and is responsible for executing timely & high quality AML / KYC operations, as well as providing AML/KYC Expert (CoE) functions for the global organization. The Regulatory operations department in the Philippines is a crucial hub in the global KYC organization, and with it is at the heart of the global KYC strategy.

The opportunity – Business Intelligence & Operational Management CDD Expert Lead

The Business Intelligence & Operational Management (BI & OM) CDD Expert lead is responsible for design & delivery of operational management information for Retail CDD a global scale, servicing all countries and processing locations. The lead will be hierarchically and functionally responsible for a team of data/reporting analysts experts to contribute to that delivery.

Together with the BI & OM Lead the Expert lead is responsible to set and define a long-term vision, strategy & solution on data & MI for the Retail CDD area, and working in that capacity with the Global BI & OM Lead and other global stakeholders in driving the vision into practice. Next to delivery of BI the lead will be a sparring partner for the Retail CDD (senior) stakeholders on broader Operational Management topics, in particular in areas where business intelligence and operational management topics converge (e.g. E2E process management, continuous improvement)

The role reports hierarchically into BI & OM lead and functionally into the functional leads for Retail CDD Operations.

Role's activities and responsibilities:Across all Retail countries, for Customer Due Diligence:

Defining and maintaining SLAs, support in performance of performance reviews, support on content of services to countries and ING Hubs

Management information on production, quality, recruitment pipeline, realization of efficiency ambitions, centralization to enable operational management and steering

Operational management & steering information as input to (senior) management

Capacity planning for ING Hubs locations and for in-country operations

Define & execute long term vision and approach (incl strategic operational MI solutions) for shared cockpit servicing all client types and segments in order to move away from tactical solutions (Excel/Access based reporting solutions) into a more robust, advanced and future proof reporting solution

Drive (fact-based) decision making on all levels (strategical, tactical, and operational). This means for instance performing analysis from overall ING-perspective and provide scenarios to decision makers

Sparring partner for the functional leads globally and locally in ING-Hubs to drive (operational) efficiencies

Identify bottlenecks in the end-to-end process

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

You have an academic degree

You have an accreditation or certification in FEC, FATCA, CRS, ESR or AML expertise areas.

An accreditation for project management such as Agile, Prince2 or PMP is strongly preferred.

You have 7+ years relevant work experience in an international operations context, preferably in a banking environment with an operational production focus, including experience of working with sourcing centers or, in ING, ING Hubs

You have 3+ years designing & running MI reporting, Business Intelligence in an operational context, preferably in KYC / Compliance. Or alternatively, have had such exposure in an operational context.

You have 1+ year of working experience with KYC (CDD, FATCA, CRS), Financial Economic Crime, Anti-Money Laundering or Compliance and in leading teams in a matrix / hybrid set up (global)

You have a strong experience in a working in a complex global matrix organization, with ability to interact with and drive progress amongst senior stakeholders

You have proven change management skills

You have a proven track record in managing the global capacity plan for operational Teams, including FTE forecasting and optimization pipeline for budget purposes, and

Proven process management skills and ability to translate process performance into metrics (eg lean six sigma certification and experience).

Proven ability to drive Operational MI reporting from the centers and countries, including FTE, performance and quality tracking,

Good knowledge of MS Excel and other BI & Data visualization software like (MS Power BI, Cognos, Tableau),

An efficiency and automation-oriented mindset with a proven track record of designing tools and solutions for improvement of operations processes and MI.

You have a proven profound understanding of data, demonstrated digital and technological savviness, successful experience in driving innovation

You have excellent communication, presentation, networking and influencing skills

You have proven leadership competencies, and you demonstrate self-awareness.

You are fluent in English (speaking and writing)

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  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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