1,310 Data Analyst Growth jobs in the Philippines

Job Summary:

As a Business Intelligence Insights Analyst, you will be responsible for analyzing business data to identify trends, patterns, and insights that drive strategic decision-making. You will work closely with various departments to understand their data needs and provide actionable insights that enhance performance and drive business outcomes. Your role involves using advanced data analysis techniques and tools to interpret complex data sets and communicate findings effectively.

Business Requirements Gathering

• Collaborate with stakeholders, including leaders and subject matter experts, to understand problem statements, business objectives, challenges, and data-related needs
• Translate business requirements into clear and actionable BI project specifications

Data Collection and Analysis

• Identify and gather relevant data from different sources, both internal and external, ensuring data quality and accuracy
• Analyze data to identify trends, patterns, and insights that can address business opportunities

Performance Monitoring

• Tracking key performance indicators (KPIs) and metrics to evaluate the effectiveness of business strategies and operations

Visual Presentation

• Develop a presentation with enhanced data storytelling to improve understanding of insights for better decision making
• Present findings such as business insights and recommendations to leaders and decision-makers

Problem-Solving

• Identifying issues and opportunities within the business through data analysis and recommending solutions

Collaboration

• Work closely with BI Reporting Analyst and MIS to define project objectives, scope, and success measures
• Working with various departments, such as operations, quality, training and operations, to understand their data needs and provide relevant insights

Innovation

• Staying updated with the latest BI tools and technologies to continually improve data analysis and reporting capabilities

External Qualifications:

• Bachelor's degree in Business, Data Science, Analytics, or a related field
• 2-3 years of Call Center experience
• Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data visualization tools
• Intermediate to advance the management of presentation tools, such as MS Powerpoint and/or Google Slides
• Excellent communication and interpersonal skills to facilitate collaboration with technical and non-technical teams
• Great analytical, critical thinking and problem-solving abilities
• Strong adaptability and capacity to work in fast-paced environments
• In-depth understanding of organization data flow and its use in management decision-making
• Must be a self-motivator and self-starter
• Experience in developing data driven business solutions that drive business outcomes
• Knowledge in project management to manage and prioritize tasks effectively
• Knowledge in Banking Operations / Financial Technology / Customer Experience is a plus
• Must be willing to report onsite and night shift schedule

Description

• Maximizes campaign automation capability using Salesforce Marketing Cloud
• Extracts data from different databases and consolidates information.
• Sets-up campaign journeys in campaign management platform based on the approved campaign design.
• Coordinates campaign data requirements to different stakeholders in order to facilitate the creation of campaigns
• Manages the leads by ensuring the continuous flow of information from the time the lead interacts with AXA up to the pairing with distributors.
• Provides monitoring report on the communication that are being sent thru the campaign management platform by doing campaign set-up that enables quick generation of reports.
• Effectively manage and optimizes the different campaigns within the campaign management platform.
• Other tasks that may be assigned.

Qualifications

• Must have at least 2 years of experience in dynamic, relational customer database management.
• Must have knowledge in using SQL programming.
• Experience with Salesforce will be an advantage but not required
• Has good communication, presentation and influencing skills.
• Graduate of courses that are related to data information management.

(Fresh graduates are welcome to apply)

Job Type: Full-time

Benefits:

• Flexible schedule
• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Summary:

Responsible for turning complex data into clear, useful insights that support smart business decisions. This role helps the company improve performance, increase efficiency, and support long-term growth by making data easy to understand and use.

The position combines strong technical skills with a good understanding of the business. It involves working closely with different teams to make sure data is being used effectively to support company goals.

The Business Intelligence Officer reports directly to the Training and Quality Manager and also works closely with the Head of Service Delivery to ensure that all efforts align with the company's overall strategy.

Job Responsibilities

• Develop and execute a business intelligence strategy that supports company goals
• Set data standards, reporting rules, and quality checks while ensuring data privacy and security compliance
• Lead and mentor a team of analysts, developers, and data engineers
• Promote a data-driven culture through training and collaboration across departments
• Work with stakeholders to understand data needs and deliver custom solutions
• Manage the design and upkeep of data storage systems and pipelines
• Select and implement business intelligence tools to optimize performance and scalability
• Create and maintain dashboards and reports that turn complex data into clear insights for decision-makers
• Automate reporting processes to save time and reduce errors
• Perform detailed data analyses to identify trends, risks, and opportunities
• Support forecasting and predictive modeling to aid strategic planning
• Oversee projects from start to finish, balancing urgent requests with long-term goals
• Communicate results and progress effectively to senior leaders

Job Qualifications:

• Bachelor's degree in, IT, Data Science, Business Analytics, Computer Science, or a related field
• At least 5 years of experience in business intelligence, analytics, or data strategy roles
• Strong expertise in SQL, data modeling, and data visualization tools
• Solid hands-on experience with Power BI for creating dashboards and reports
• Proven leadership skills in managing BI teams and driving projects to completion
• Good understanding of basic computer operations and programming concepts
• Excellent attention to detail and accuracy
• Strong communication skills to effectively present insights to stakeholders
• Deep technical knowledge relevant to the business domain and data environment

We Offer:

• Competitive salary package
• Life Insurance on Day 1
• HMO with free dependent*
• Paid leave credits*

Other Details:

• Work Setup: 100% Onsite
• Office Location: Alabang, Muntinlupa
• Work Schedule: Candidates must be willing to work on shifting schedules, including holidays and weekends, as needed.

JOB RESPONSIBILITIES

• Create business reports and work with stakeholders to provide insights from key data points
• Analyze and collect data for various types of business reports and analytics requirements
• Ensure that data and reports provided to stakeholders are complete, timely, and accurate
• Develop reports and dashboards to fulfill end-user requirements

JOB QUALIFICATIONS

• Candidate must possess at least a Bachelor's/College Degree. Preferred degrees are IT/ Computer Science, Engineering, Statistics, Mathematics, or equivalent Business Course
• At least 3 years of professional experience in business analysis and report creation
• Ability to use SQL and Microsoft Excel to create pivot tables, graphs, and charts
• Familiarity with Sequel Server Analysis Services preferred
• Posses analytical skills that allow for the development of data-driven reports
• General knowledge of business operations, objectives, strategies, processes and information flow
• Excellent critical thinking skills with keen attention to details

Job Description:

• Develop ad hoc analyses or reports and communicate insights to business teams.
• Capture high-level and detailed requirements through interviews with other departments and collaborate on reporting and data-related projects.
• Provide support to users Business Intelligence reporting infrastructure and assist users in finding the right information.
• Develop new and update existing reports.
• Drive the standardization of data metrics by leveraging data- and business process knowledge.
• Be a liaison between SPX Express and Business Intelligence technical engineers to ensure proper definition of requirements.
• Determine opportunities for automation using different technologies.
• Learn and develop new processes to improve reporting tools and systems.
• Manage and maintain Service Level Agreements of different third-party companies.

Job Requirements:

• Bachelor's degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
• With a minimum of one (3) years of relevant work experience
• Advanced Microsoft Excel, Google Sheets, and SQL skills
• Excellent communication skills
• Knowledge in Python a plus
• Detail-oriented and has proven project management skills
• Open to flexible arrangements during campaign/peak seasons
• Amenable to work in Calamba, Laguna

Job Summary:

As a Business Intelligence Insights Analyst, you will be responsible for analyzing business data to identify trends, patterns, and insights that drive strategic decision-making. You will work closely with various departments to understand their data needs and provide actionable insights that enhance performance and drive business outcomes. Your role involves using advanced data analysis techniques and tools to interpret complex data sets and communicate findings effectively.

Business Requirements Gathering

• Collaborate with stakeholders, including leaders and subject matter experts, to understand problem statements, business objectives, challenges, and data-related needs
• Translate business requirements into clear and actionable BI project specifications

Data Collection and Analysis

• Identify and gather relevant data from different sources, both internal and external, ensuring data quality and accuracy
• Analyze data to identify trends, patterns, and insights that can address business opportunities

Performance Monitoring

• Tracking key performance indicators (KPIs) and metrics to evaluate the effectiveness of business strategies and operations

Visual Presentation

• Develop a presentation with enhanced data storytelling to improve understanding of insights for better decision making
• Present findings such as business insights and recommendations to leaders and decision-makers

Problem-Solving

• Identifying issues and opportunities within the business through data analysis and recommending solutions

Collaboration

• Work closely with BI Reporting Analyst and MIS to define project objectives, scope, and success measures
• Working with various departments, such as operations, quality, training and operations, to understand their data needs and provide relevant insights

Innovation

• Staying updated with the latest BI tools and technologies to continually improve data analysis and reporting capabilities

External Qualifications:

• Bachelor's degree in Business, Data Science, Analytics, or a related field
• 2-3 years of Call Center experience
• Proficiency in data analysis tools and techniques, such as MS Excel, Google Sheets, SQL and/or other data visualization tools
• Intermediate to advance the management of presentation tools, such as MS Powerpoint and/or Google Slides
• Excellent communication and interpersonal skills to facilitate collaboration with technical and non-technical teams
• Great analytical, critical thinking and problem-solving abilities
• Strong adaptability and capacity to work in fast-paced environments
• In-depth understanding of organization data flow and its use in management decision-making
• Must be a self-motivator and self-starter
• Experience in developing data driven business solutions that drive business outcomes
• Knowledge in project management to manage and prioritize tasks effectively
• Knowledge in Banking Operations / Financial Technology / Customer Experience is a plus
• Must be willing to report onsite and night shift schedule

We're looking for a Business Intelligence Developer to join our Global Operations team at MBPS. In this role, you are expected to work closely with business and technical teams to transform data into actionable insights and implement innovative data visualization solutions. They will recommend and utilize appropriate BI tools, such as Power BI, QlikView, QlikSense, or Tableau, to support data-driven decision-making based on business needs.

Key Responsibilities:

• Data Analysis and Reporting: Develop dashboards and interactive reports to transform data into insights for informed business decisions using tools like Power BI, QlikView, QlikSense, or Tableau.
• Collaboration: Work closely with business and technical teams, including stakeholders like product owners and data engineers, to understand data needs and develop BI solutions.
• Data Visualization: Create clear and actionable visual data representations using best practices in UI and UX design.
• Training and Mentoring: Train junior team members and establish best practices to ensure high-quality, consistent BI solutions.
• Project and Technical Support: Handle medium to high complexity projects with various BI tools and manage user access, report troubleshooting, and workspace navigation.

Qualifications:

• Education: Bachelor's Degree holder or with equivalent work experience and meets required skills
• Experience: At least 3-5 years of hands-on experience in developing BI solutions, preferably using tools such as Power BI (preferred), QlikView, or QlikSense.
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) | 3 days Return to Office, 2 days Work From Home per week

Minimum Skills to Hire/Must Haves:

• Proficiency with BI technologies and tools.
• Experience in data modeling and normalization.
• Strong understanding of relational databases like MS SQL and Oracle.
• Familiarity with ETL (Extract, Transform, Load) processes.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a
Supervisor, Business Intelligence and Intelligent Automation,
you will manage the daily operations of the team supporting Automation Development and assist Operations Manager in meeting and improving team service level, productivity, and efficiency by influencing, motivating, and guiding direct reports to their optimum performance. You will play a key role in helping transform the organization by adopting a comprehensive approach to intelligent automation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines

In This Role, Your Responsibilities Will Be:

• Lead the team in completing project-based assignments to deliver automated processes.
• Guide the team in designing, developing, and implementing custom solutions for the automation of existing or new processes.
• Guide the team in implementing the full life cycle of an automation solution, identify automation opportunities, gather requirements, and develop, test, and deploy automation solutions using Intelligent Automation tools.
• Ensure the service level agreements are on target.
• Plan, assign, and direct work for the employees in cooperation with the manager to manage workloads and projects.
• Train new hires and ensure that they have sufficient knowledge and skills before performing their work alone/independently.
• Perform regular coaching to enhance the performance of staff and encourage participation in decision-making.
• Analyze risk and mitigate project circumstances based on impact assessment.

Who You Are:

You are driven to deliver results and exhibit passion and enthusiasm to get things done. You have a passion for learning and enjoy analyzing problems from new angles. You can proficiently communicate ideas and thrive on building partnerships to achieve common goals. You embrace challenges and seize opportunities with urgency, determination, and high energy.

For This Role, You Will Need:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a similar field.
• At least 6 years of relevant work experience in the IT software development field.
• At least 1 year of experience leading a small, informal team or work group as an ad hoc, temporary, stretched, or developmental assignment.
• Understanding of leadership roles and responsibilities (i.e., operations management, employee performance management and development, customer management, etc.).
• Proficiency in SharePoint, Power Platform, Power BI, and automation tools, with strong knowledge of Agile, Scaled Agile, and Waterfall methodologies.
• Skilled in web and software development using HTML, CSS, JavaScript, ASP.NET, C#.NET, and SQL Server.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

The Business Intelligence Specialist currently serves under the direction of the Business Analytics and Tools Enablement (BATE) Team Lead supporting the Operations. They are the data specialists who contribute to organizational improvement by gathering and maintaining data, and preparing reports and Analysis that the operation can use to introduce process improvements. They have excellent analytical and technical skills, in addition to a keen ability to determine specifications and standards for business reporting and maintaining data integrity. Business Analyst key responsibilities involve data extraction & maintenance, analysis, and transformation. The Business Analyst must be a compelling Data Storyteller. Data storytelling is a structured approach to communicating data insights, and it involves a combination of three key elements: data, visuals, and narrative.

Main Responsibilities:

• Requirements analysis
• Input on assessment and planning activities
• Data model design
• Solution building
• Risk assessment/mitigation (manual/automated)
• Functional unit testing
• User Acceptance Testing (i.e. testing the overall functionality of dashboard(s) or reporting and ensuring data accuracy)
• Extracting and gathering data from sources and processing them into consumable outputs based on requirements
• Documentation of process and creation of user guides
• Provides support and assists in troubleshooting and resolving issues reported or flagged by end-users
• Escalates any data or tool-related issues to the proper channel as needed
• Continuous alignment to program/account reporting scope
• Attends training required to ensure his/her continuous learning & development

Requirements:

• Minimum of 1-year call center operations experience with a background in data analytics using a variety of BI tools (i.e. Google Sheets, Google Data Studio, MS Excel, Sisense, etc.) - Desirable
• No Active disciplinary processes
• Schedule flexibility - Required
• Flexibility in working onsite - Required
• Completed the position-specific required course from the Learning Multiverse Fundamentals - Mandatory

Qualifications:

• Excellent verbal, written, and presentation communication Skills
• Intellectually curious – fast and self-driven learner in areas including new business models, analytical techniques, technical skills, etc.
• Demonstrated analytical and problem-solving experience
• Demonstrated strong organizational, time management, prioritization, and coordination skills
• Ability to self-initiate follow-up, work independently, and adhere to deadlines
• Ability to build strong stakeholder relationships and foster ownership, innovation, and collaboration within a team
• Average to advanced proficiency in data analysis and data modeling
• Advanced analytical thinking
• Ability to multitask, meet deadlines, and adhere to project timelines.
• Process mapping or process documentation experience
• Conduct in-depth data analysis to identify errors and areas for improvement, contributing to the ongoing improvement of the reporting processes.
• Ability to speak with Senior level stakeholders (Directors, VPs, etc.)
• Ability to understand client requests and translate them into BI solutions
• Flexibility to work on ad hoc tasks required by stakeholders
• 3-5 years of experience as a Business Analyst, with a focus on call center or customer service operations - Required

Knowledge:

• English B2 - Required
• Excel advanced - Required
• Proficiency with MS Office or Google Workspace applications (MS Excel, Google Sheets, Google Data Studio, etc.) with the ability to create charts, graphs, pivot tables, and complex formulas - Required
• Ability to learn to navigate new tools and dashboards - Required
• Zendesk, IEX, Salesforce Verint, Impact 360, SQL, Power BI, Tableau or Injixo knowledge - Required
• BPO Center Software (CMS, CISCO, etc.)
• Experience with CRM systems (e.g., Salesforce, Zendesk) and contact center platforms (e.g., Nice, Avaya, Five9). - Required
• Exceptional problem-solving, critical thinking, and communication skills. -
• Statistics, mathematical logic - Required

Studies & Experience:

• Bachelor's degree in any course (bachelor's or advanced degree in quantitative domain e.g. Analytics, Statistics, Maths, or relevant experience in data analytics or BI is an advantage.) - Desirable
• Preferably sophomore level in Systems Engineering, business administration, economics, or related careers - Desirable
• Quality experience - Desirable
• Industry (Customer Service Support & BPO) experience
• Experience with databases (SQL, Google Script, Phyton) - Desirable
• 6 months of experience in similar positions - Desirable