16 Content Moderation Specialist jobs in the Philippines
Content Moderation Specialist
Manila, Metropolitan Manila
Centro
Job Viewed
Job Description
We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe (Cyprus, Georgia and Ukraine).
Our product: A trailblazer in the clip marketplace delivering authentic content from studios to consumers worldwide.
The Content Moderator plays a key role in maintaining a safe and compliant online environment by reviewing and enforcing content policies. This position involves monitoring user-generated content, identifying potential policy violations, and ensuring adherence to platform guidelines. The Content Moderator helps uphold online safety standards by accurately assessing flagged content, applying moderation decisions consistently, and escalating complex cases when necessary.
RESPONSIBILITIES:
- Review and moderate user-generated content to ensure compliance with platform policies and guidelines.
- Identify and report content that violates safety standards, community guidelines, or legal requirements.
- Follow established moderation procedures to maintain consistency in enforcement.
- Meet accuracy and productivity targets while making fair and objective moderation decisions.
- Escalate complex cases to senior moderators or policy teams when necessary.
- Maintain confidentiality and privacy when handling sensitive content and user data.
REQUIREMENTS:
- Preferred: 6 months-1 year of experience in compliance, regulatory affairs, or related trust and safety fields.
- Strong attention to detail and ability to review content that may include hate speech, fraud or misinformation/disinformation.
- Basic understanding of content moderation tools, workflows, and community guidelines.
- Awareness of cultural differences and their impact on online communities.
- Strong written and verbal communication skills in English, with the ability to document moderation decisions clearly.
We offer:
- Fair bonus system;
- Paid vacation and sick leaves days;
- Leading company in its field on the market (worldwide);
- Learning and sport program;
- Full remote work from home;
- Cool & friendly team.
This advertiser has chosen not to accept applicants from your region.
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Community Management Analyst
Meycauayan, Bulacan
Nestle
Posted 6 days ago
Job Viewed
Job Description
**POSITION SNAPSHOT**
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
This advertiser has chosen not to accept applicants from your region.
0
Content Moderation - Paid Training
Telesys BPO Hiring Solutions
Posted 8 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
1
Content Moderation - Open for Newbies
Muntinlupa, National Capital Region
Telesys BPO Hiring Solutions
Posted 17 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
2
Content Moderation - Open for Fresh Graduates
Telesys BPO Hiring Solutions
Posted 3 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
3
Open for Fresh Graduates - Content Moderation
Taguig, National Capital Region
Telesys BPO Hiring Solutions
Posted 3 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
4
Japanese Bilingual with Content Moderation experience
National Capital Region, National Capital Region
TECH MAHINDRA
Posted 12 days ago
Job Viewed
Job Description
Candidate must be good in both English and Japanese language.
Proficiency in both reading and writing in Japanese is required br>Candidate should have quality assurance or content moderation experience.
Has Basic Computer Skills preferably with knowledge in Word/Docs and Excel/Spreadsheet
Must be willing to work onsite in Eastwood, Quezon City.
Proficiency in both reading and writing in Japanese is required br>Candidate should have quality assurance or content moderation experience.
Has Basic Computer Skills preferably with knowledge in Word/Docs and Excel/Spreadsheet
Must be willing to work onsite in Eastwood, Quezon City.
This advertiser has chosen not to accept applicants from your region.
5
Paid Training / Content Moderation - Dayshift/Nightshift
National Capital Region, National Capital Region
BPO Telesys Hub
Posted 16 days ago
Job Viewed
Job Description
Create and execute social media strategies that align with company objectives.
Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. br>Work closely with marketing and operations teams to develop promotional campaigns.
Manage social media escalations to ensure prompt resolution of customer concerns.
Monitor and evaluate social media performance using analytics tools.
Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. br>Work closely with marketing and operations teams to develop promotional campaigns.
Manage social media escalations to ensure prompt resolution of customer concerns.
Monitor and evaluate social media performance using analytics tools.
This advertiser has chosen not to accept applicants from your region.
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6
Content Moderation - Fresh graduates are welcome
BPO Telesys Hiring Hub
Posted 17 days ago
Job Viewed
Job Description
We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
br>Job Responsibilities:
• Create and execute social media strategies that align with company objectives. < r>• Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. < r>• Work closely with marketing and operations teams to develop promotional campaigns. < r>• Manage social media escalations to ensure prompt resolution of customer concerns. < r>• Monitor and evaluate social media performance using analytics tools. < r>
Why Join Us?
• Competitive Salary – Up to 28K
• Flexible shifts – Day, Night, and Graveyard
• Opportunities in Local and International Accounts < r>
URGENT HIRING! Apply today and get hired immediately!
This advertiser has chosen not to accept applicants from your region.
7
Content Moderation New Associate (Facebook) Cubao
Accenture
Posted today
Job Viewed
Job Description
Accenture in the Philippines is currently looking for **Media Review New Associates** who will be responsible in performing the following day-to-day tasks:
- You will be responsible in understanding client policies and guidelines and making decisions based on them.
- You will be reviewing user reports regarding website content.
- You will make sure to identify improvement opportunities in workflow and suggesting solutions.
- You will be assisting with special projects, as needed.
**What are we looking for?**
- Open to college graduates with no work experience
- Open to college undergraduates and associate degree graduates with at least 6 months of work experience in a BPO industry
- Amenable to work in Cubao, Quezon City
- Willing to go back on-site once recalled
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Content moderator: 1 year (preferred)
- You will be responsible in understanding client policies and guidelines and making decisions based on them.
- You will be reviewing user reports regarding website content.
- You will make sure to identify improvement opportunities in workflow and suggesting solutions.
- You will be assisting with special projects, as needed.
**What are we looking for?**
- Open to college graduates with no work experience
- Open to college undergraduates and associate degree graduates with at least 6 months of work experience in a BPO industry
- Amenable to work in Cubao, Quezon City
- Willing to go back on-site once recalled
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**How to Apply?**
- After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Content moderator: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Paid Training / Content Moderation - Voice/Non-Voice
Taguig, National Capital Region
BPO Telesys Hub
Posted 8 days ago
Job Viewed
Job Description
Create and execute social media strategies that align with company objectives.
Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. br>Work closely with marketing and operations teams to develop promotional campaigns.
Manage social media escalations to ensure prompt resolution of customer concerns.
Monitor and evaluate social media performance using analytics tools.
Proficient in platforms such as Facebook, TikTok, LinkedIn, Reddit, and Quora. br>Work closely with marketing and operations teams to develop promotional campaigns.
Manage social media escalations to ensure prompt resolution of customer concerns.
Monitor and evaluate social media performance using analytics tools.
This advertiser has chosen not to accept applicants from your region.
9