317 Clinical Assistance jobs in the Philippines

Medical Allied Graduates – Start Your Healthcare Career (Cebu IT Park)

Location: Cebu IT Park (Work Onsite)

Schedule: Night Shift | Fixed Weekends Off

Salary Package: ₱20,600 + Competitive Benefits

Qualifications:

• Graduate of any Medical Allied Course (BSN, MedTech, Pharmacy, PT, RadTech, Psych, etc.)
• With or without work experience (Fresh graduates and board passers are welcome)
• Good to Excellent communication skills
• Amenable to work onsite in Cebu IT Park
• Can start ASAP

Perks & Benefits:

• HMO coverage on Day 1 (with dependent)
• Life Insurance
• Annual Appraisal & Career Growth Opportunities
• Fixed Weekends Off for work-life balance

How to Apply:

Send your updated CV to

Subject line: Medical Allied Cebu

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Course Taken?
• Expected Salary Package?
• Name/Email/Viber/Can start asap

Work Location: In person

Training and Marketing Professionals Inc.(TMPI) is looking for (3) Clinical Supply Support Associate (CSSA) - CSSM

• Fully WFH set-up
• Working on night shift/graveyard shift
• With competitive salary

Overview:

- The role of the Clinical Supply Support Associate (CSSA) is to support and lead the project management for the provision of clinical supplies distributed by Global Clinical Supply (GCS) for clinical studies involving Pfizer-Sponsored Studies, investigational research, research collaboration and expanded access programs. This role will require translating supply demand into effective supply chain strategies. This strategy is reflected in operating plans, inclusive of scope, time, cost, risk, and communication plans which balance the needs of the study sponsors and expanded access patients. This work requires individuals to be change agile and demonstrate initiative-taking project and time management skills to meet program and study deliverables. This role also provides support to CSSM Office in delivering metrics, tracking performance, and developing tools to drive visibility of the CSSM program management. This role is required to provide support in other global time zones.

SKILLS:

• Excellent organizational skills required.
• Fluent in written and spoken English.
• Fluent in MS Office 365 applications.
• Exposure to working in a GMP/GCP environment and with regulatory audit teams.
• Strong analytical and problem-solving skills, with the ability to collaborate effectively with colleagues and customers in a matrix environment.
• Demonstrated experience in project management and implementation techniques.
• Strong working knowledge and understanding of drug development processes, database structures, relational database management software, and analysis tools.

QUALIFICATIONS:

• BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
• Proven ability to effectively develop, communicate, and execute project plans with multiple stakeholders.
• Strong interpersonal skills with a demonstrated ability to manage stakeholders in different levels of technical and business roles.

JOB DESCRIPTION:

• Serve as a point of contact in providing broad consult on different aspects of clinical drug supply to clinical, medical and GPD customers.
• Review and assess GCS ability to support new and existing studies. Review study proposals and provide input on supply strategy, feasibility, and cost estimates.
• Responsible for liaising with other teams such as Global Product Development (GPD), medical affairs and clinical colleagues when coordinating operational activities within GCS and our partners.
• Translate early and late development product strategies into effective Supply Chain (SC) strategies (operating plans, scope, time, cost, risk, and communication plans) for the duration of each clinical trial or grant/compassionate study which balance the need of patients and SC.
• Project manage from study start through to study close out. Ensure all systems and tools in project managing assigned studies are up to date and monitored.
• Enter study specific jobs into a scheduling system and project manage each job from initial entry to final release of the job. Ensure supply are delivered timely to meet study timeline and patient needs
• Partner with the Supply Chain Lead (SCL) to communicate program level investigational material and support activities to ensure supply provision and continuity for assigned study.
• Act as a member of the Clinical Supply Team (CST) with a network of partners (internal and external) to ensure GCS meets customer expectations and prioritizes patient safety and supply requirements .
• Support CSSM office by reviewing, assessing, and developing reports (including data visualization and other tools) and metrics related to resourcing, project timelines, protocol deliverables and evaluate improvements and compliance.
• Work with CSSM Office Lead in developing metrics and timely submission of reports driving operational compliance, supporting workforce planning and change management.
• Ensure systems are being updated on a regular basis by CSSM colleagues to ensure data is contemporaneous.
• Support regular communication of CSSM Office initiatives throughout the organization to foster awareness and engagement.
• Support knowledge management and any other initiative of CSSM office

HOW TO APPLY?

Please submit your updated resume via email: and

Email Subject Format: (CSSA) - CSSM Applicant: Last Name, First Name

Job Type: Fixed term

Contract length: 12 months

Pay: Php38, Php40,000.00 per month

Benefits:

• Company events
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Manufacturing: 2 years (Preferred)
• Microsoft Office 360: 2 years (Preferred)
• Pharmaceutical: 2 years (Preferred)
• project management and implementation techniques: 1 year (Preferred)
• GMP/GCP environment: 2 years (Preferred)

Work Location: Remote

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

___

CLINICAL OPERATIONS SUPPORT COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for a Clinical Operations Support Coordinator to be part of our team.

• This role is responsible will be responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Company Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.

MAIN RESPONSIBILITIES

• Participate in the development of operational and clinical workflow. Assist and educate hub staff on new implementations.
• Work in conjunction with Clinical Informaticist and Quality Partner to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.
• Manage all equipment and connectivity testing, troubleshoot, and issue resolution. This includes filing IT tickets, following up on issues, education of other employees, working with individual site personnel, communicating with IT personnel, etc.
• Assist with implementation tasks and go-live events.
• Assist with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.
• Assist with month-end data compilation and processing.
• Coordinate with management of physician scheduling and communication.
• Assist in development and maintenance of policy and procedure to ensure compliant and efficient workflow.
• Coordinate and track scheduling of patient visits and on-demand assessment to facilitate efficient workflow.
• Receive data and input information into various computer systems, databases, and spreadsheets as directed. Performs duties in an efficient, accurate and timely manner.
• Manage incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.
• Complete video equipment checks per unit specific guidelines and troubleshoots as necessary.
• Performs generalized secretarial duties in an accurate and timely manner to include, but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.
• Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include, but not limited to: supply ordering and equipment maintenance.
• Assist with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
• Other duties as may be assigned.

REQUIREMENTS

• At least three (3) years of Healthcare BPO experience is a must.
• Excellent Customer service skills and Technical skills are preferred
• Willing to work on a shifting schedule
• Willing to work at Tower 1, Rockwell Business Center, Ortigas (beside Medical City)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

(Associate) Clinical Systems Support Specialist

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

We Are Currently Looking For Professionals To Join Our IT Support Team In Sofia, Whose Primary Responsibility Is To Provide Support For Different Clinical Systems To End Users On The Position Of

(Associate) Clinical Systems Support Specialist

To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.

You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.

Having worked in an IT environment you will have a good knowledge of Microsoft Office suite applications and ability to support and troubleshoot web-based applications and software related issues.

Responsibilities

• Working in a global team environment to troubleshoot and resolve clinical application and clinical system issues.
• Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;
• Performing administrative tasks such providing system accesses and granting corresponding privileges
• Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.)
• Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
• Ensuring consistency, accuracy and high quality of data input by adhering the relevant Service Level Agreements and Key Performance Indicators
• Participating in the development and regular maintenance of the internal work instructions and knowledge base articles
• Interest and motivation to develop in the field of healthcare information technology and system support

Qualifications - External

Job Qualification:

• Basic knowledge of Oracle based Remote Data Capture systems and/or Medidata Rave software will be considered as an advantage but not mandatory
• Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point.
• Ability investigate and resolve problems with software applications
• Excellent verbal and written communication skills in English
• Outstanding customer service skills are required
• Excellent organizational skills and multitasking abilities
• Flexibility to work on shifts

Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.

As a Healthcare Support Specialist, you will play a dual role in providing front-desk assistance and handling billing-related concerns for patients and healthcare partners. This role is essential in delivering accurate, timely, and patient-centered service from appointment setting and patient communication to payment processing and claims management. You will work closely with patients, providers, and internal teams to ensure smooth clinic and billing operations.

This is a full-time role, on a US shift and with an Onite set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

Front Desk & Patient Coordination

• Handle inbound calls and assist patients with inquiries or concerns.
• Schedule appointments and confirm patient bookings.
• Make outbound calls to remind patients of upcoming procedures and communicate clinical preparation instructions.
• Collect and verify patient information, update records, and process faxed documents.
• Escalate critical concerns requiring higher-level resolution.
• Maintain and manage accurate patient account information.

Billing Support & Payment Processing

• Handle inbound/outbound calls related to billing from patients, insurance providers, and legal/medical offices.
• Update billing systems with verified patient and payer data.
• Process payments via various channels and ensure accurate posting to billing software (e.g., GVT, Trizetto).
• Follow up on accounts receivable and assist in generating invoices.
• Correct billing discrepancies, such as coding or charge errors.
• Comply with ad hoc tasks assigned by the supervisor or billing manager.
• Ensure billing actions align with HIPAA standards and organizational procedures.

QUALIFICATIONS:

• At least 1 year of BPO experience in a healthcare-related account is required.
• Proven experience in appointment scheduling, front office/back office support, or billing coordination.
• Familiarity with US healthcare systems and tools (e.g., GVT, Trizetto) is an advantage.
• Knowledge of CPT, ICD, DX, and HCPCS billing codes is highly preferred.
• Experience in radiology accounts, digital imaging centers, or claims processing is a plus.
• HIPAA training or certification is required.
• Strong communication and multitasking skills with keen attention to detail.

WHAT'S IN IT FOR YOU? (Be part of a Dynamic US Team)

• Experience work-life balance while working the night shift with weekends off rest days
• Full-time permanent position
• Competitive base salary with allowance
• 13th-month pay
• Paid Leaves and Service Incentive Leaves
• Health insurance with dental coverage upon regularization, with the opportunity for an additional 2 dependents
• We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.

Follow us on our official social media platforms and be updated with the latest news and hirings

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Apply now and be part of Tahche

Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino professionals, why not HIRE WITH TAHCHE? Visit our website at to learn how.

Job Type: Full-time

Pay: Php26, Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Promotion to permanent employee

Application Question(s):

• How long has your healthcare experience been in the BPO?
• Are you willing to work on-site and follow the night shift schedule?
• Are you comfortable starting this September 15, 2025?

Work Location: In person

Application Deadline: 09/08/2025

Expected Start Date: 09/15/2025

Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.

Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Job Description
Must have good problem solving, decision making & analytical skills.

Manages team performance.

Provide effective coaching and constructive feedback to subordinates.

Performs administrative tasks for Operational support.

Lead teams into achieving metric goals, complete monthly deliverable and tasks

Qualifications
Active PRC and/or USRN License

Must have at least 2 years experience as Operations Supervisor/Manager in a BPO setting preferably handling a healthcare account

Additional Information
Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

Position: Healthcare Support Associate

Location: IT Park, Cebu City (Onsite)

WE ARE HIRING 9 APPLICANTS ONLY

Compensation and Benefits:

• Earn up to ₱25,000 monthly salary
• ₱2,000 Monthly Allowance
• 20% Night Differential
• Day 1 HMO
• Attendance Bonus
• Clothing Allowance
• Other account allowances (to be discussed during your initial interview)

Minimum Qualifications:

• Open to fresh graduates of

ANY MEDICAL ALLIED COURSES

• Excellent communication and customer service skills
• Willing to work on shifting schedules and holidays
• Willing to work onsite in Cebu City
• Willing to work ASAP

START DATE EVERY FRIDAY OR MONDAY OF THE WEEK ONCE YOU'RE HIRED

How to Apply: Interested applicants may apply via Indeed or send your updated CV or resume

Use the subject line: CEBU HEALTH - YOUR SURNAME

Job Types: Full-time, Fresh graduate

Pay: Up to Php25,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise

Application Question(s):

• Are you willing to start ASAP?

Work Location: In person