10,463 Call Center Representative jobs in the Philippines

Are you a motivated and customer-focused individual looking for an exciting career opportunity in a dynamic call center environment? Do you have at least 6 months of related experience and can start ASAP? If so, we want to hear from you

We are currently seeking enthusiastic and skilled Call Center Agents to join our expanding team in Makati, Metro Manila. We have immediate openings across various exciting campaigns, including:

• Customer Service:
  Provide exceptional support and resolve inquiries for our valued customers.
• Appointment Setting:
  Engage with potential clients to schedule appointments for our sales teams.
• Sales:
  Drive revenue growth by effectively promoting our products and services.

Responsibilities may include (depending on the campaign):

• Answering inbound calls and assisting customers with inquiries, issues, and requests.
• Making outbound calls to potential clients for appointment setting or sales purposes.
• Providing accurate information about products and services.
• Troubleshooting customer issues and finding effective solutions.
• Meeting and exceeding performance targets related to call handling, sales, or appointment setting.
• Maintaining accurate records of customer interactions and transactions.
• Following established procedures and guidelines.

Qualifications:

• At least
  6 months of proven experience
  in a call center environment.
• Excellent communication skills, both verbal and written, in English.
• Strong active listening and problem-solving abilities.
• A customer-centric attitude with a passion for providing excellent service.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in basic computer applications.
• Ability to work well independently and as part of a team.
• Must be willing to work in our Makati office.
• Must be able to start ASAP.

We areseeking a talented Call Center Representative to join our dynamic team in Cebu, Central Visayas. As a full-time Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure their needs are met efficiently and effectively.

What you'll be doing

1. Respond to inbound customer calls, emails, and chat inquiries in a professional and courteous manner
2. Troubleshoot and resolve customer issues in a timely fashion
3. Gather and document customer information accurately
4. Provide product and service information to customers, and guide them through various processes
5. Collaborate with cross-functional teams to ensure seamless customer experiences
6. Continuously improve customer satisfaction by identifying and implementing process improvements

What we're looking for

1. Excellent communication and interpersonal skills, with the ability to build rapport with customers
2. Strong problem-solving and critical thinking skills to effectively handle customer inquiries and concerns
3. Proficient in English, both written and verbal
4. Comfortable working in a fast-paced, dynamic environment
5. Attention to detail and the ability to multitask effectively
6. Passion for providing exceptional customer service

If you're ready to join a dynamic and customer-centric team, we invite you to apply for this exciting opportunity. Apply now and take the first step towards a rewarding career with TORCH Solutions'.

A call center agent is a person who handles incoming or outgoing calls for a business or businesses. A call center agent might handle account inquiries, customer complaints or support issues. Call Center Representative is a liaison between a company and its current and potential customers. 

GENERAL FUNCTIONS AND RESPONSIBILITIES

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Seize opportunities to upsell products when they arise.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Managing inbound and/or outbound calls.
• Following various communication scripts when speaking to a caller.
• Customer engagement.
• Identifying customer needs, answering questions and providing solutions/alternatives to issues.
• Up-selling products and services when possible.
• Building sustainable customer relationships.
• Keeping records of all conversations organized.
• Building product knowledge.
• Improving performance and hitting goals.
• Accomplishes sales and organization mission by completing related results as needed.
• Timely report of all daily activities, such as but not limited to EOD.

Step into the world of retail and customer care We're looking for Customer Service Representatives who are ready to deliver excellent support to our valued clients. Whether you're a fresh graduate or have prior experience, this could be your chance to start or grow your career in the BPO industry.

Qualifications:

• High School Graduate (Old Curriculum), Senior High School Graduate, Undergraduate (completed 2 years / 4 semesters), or College Graduate
• With or without work experience
• Strong communication skills (verbal and written)
• Basic to intermediate Excel skills
• Willing to work on shifting schedules, weekends, and holidays

Why Join Us?

• Competitive salary and allowances
• Performance incentives
• HMO and insurance benefits
• Paid training and career development programs
• Friendly and supportive work environment

InTouchCX Clark Pampanga is hiring a Full time Call Center Representative role in Clark Freeport Zone, Central Luzon. Apply now to be part of our team.

Job summary:

• Flexible hours available
• No experience required for this role
• Expected salary: ₱15,000 - ₱23,000 per month

InTouchCX Clark Pampanga is Hiring – No Experience Needed

Why Join InTouchCX Clark?

No need to travel to Manila just to start your BPO career. InTouchCX Clark Pampanga gives you the chance to work closer to home while building a rewarding career in the BPO industry. If you are from Angeles, Mabalacat, San Fernando, Dau, or nearby Pampanga towns, this is your opportunity to avoid the heavy Metro Manila commute and work right here in Clark.

"E ka na malaut, magtrabaho ka ne keng Clark – malapit, dakal pang oportunidad."

What We Offer

• Newbie-Friendly: No call center experience required – full training provided
• Supportive Environment: Trainers and teammates will guide you step by step
• Career Growth: Real opportunities for promotion and leadership roles
• Competitive Salary Package
• Monthly Performance Incentives
• HMO Coverage for you and your dependents
• Paid Leaves and Allowances
• Night Differential and Overtime Pay
• Fun and Engaging Work Culture
• Ramp Season Advantage: Faster processing and more chances to get hired
• Application Tips Provided: Guidance and support to help you succeed

"Mas mabilisan ya ing proseso ngeni ramp season – dakal slots a bukas."

Qualifications

• At least Senior High School Graduate (old curriculum HS graduates also welcome)
• Basic English communication skills
• Willing to work onsite at InTouchCX Clark Pampanga
• Fresh Graduates and Career Shifters are highly encouraged to apply

"Bisan ala ka pa experience, tanggap daka keng Clark."

Why Choose InTouchCX Clark?

• No need to relocate or travel to Manila for a BPO career
• Convenient for those living in Angeles, Mabalacat, San Fernando, Dau, and nearby Pampanga towns
• Save time and transportation costs
• Join a supportive company with career growth and promotion opportunities

"Mas makatipid ka keng oras at plete – at may stable career ka pa keng Clark."

Apply Now

Whether you are a fresh graduate, career shifter, or already have BPO experience, InTouchCX Clark Pampanga is ready to welcome you. This is your chance to join a supportive team and start your BPO career in Pampanga.

"Mag-apply naka ngeni at umpisan me ing karir mu keng BPO, ditak mu keng Clark."

We are looking for a customer-oriented order processing agent at our Parañaque office. This is an on-the-site opening, so no need to worry about having a home office, internet, or your own computer. We are open to any employee with or without prior experience. We want someone who is motivated to work hard and smart, with the potential of advancement within our company

What we offer

• Paid leave and holiday pay
• Company Christmas gift
• Health insurance plus one dependent
• Opportunities for promotion- internal hires first priority for advancement
• Paid training at full pay rate from day 1
• Annual raises and performance reviews
• Optional overtime and additional pay incentive for weekend work
• Base pay plus generous performance pay
• Steady schedule either night or day shifts
• 13th month salary
• Regularization for all qualified employees after probationary period
• Night differential for night shift employees

Responsibilities

• Build sustainable relationships and trust with customers
• Use the tools provided to help our customers
• Recommend process improvements
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Strong communication skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Job Type: Full-time

Pay: Php15, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Expected Start Date: 09/08/2025

We are currently hiring enthusiastic and service-oriented individuals to join our Wave 1 Customer Service Representative (CSR) Team in Clark, Pampanga. This is an excellent opportunity for both fresh graduates and experienced professionals seeking to start or grow their careers in the BPO industry.

High School Graduate (Old Curriculum accepted)

Fresh graduates and career shifters are welcome

Strong verbal and written communication skills in English

Willing to work on-site in Clark, Pampanga

Customer-focused with a positive attitude and problem-solving mindset

Competitive salary (up to ₱27,000/month)

Fast-track hiring process – get hired in just one day

Training and career development opportunities

Supportive and inclusive team environment

Everise Isabela Cauayan is hiring a Full time Call Center Representative role in Cauayan City, Cagayan Valley. Apply now to be part of our team.

Job summary:

• Flexible hours available
• Expected salary: ₱14,000 - ₱20,000 per month

Call Center Agent – CVS Healthcare (Seasonal | Work from Home)

Location: Ortigas-based account (WFH setup)

Salary: ₱21,250 to ₱22,000 (Strictly Non-Negotiable)

Contract Duration: 4–5 months (Seasonal)

Reprofiling: Guaranteed reprofiling to another onsite account after contract ends

Equipment & Benefits: PC provided before onboarding, Free medical

Job Description:

Join our seasonal healthcare campaign with a fixed-term WFH setup. Handle customer service inquiries for a US-based CVS Healthcare account.

Qualifications:

• Good to excellent English communication skills REQUIRED
• At least 6 months BPO experience or College Graduate (if no BPO experience)
• Must reside in: Mandaluyong, Pasig, Pateros, Taguig, Makati, San Juan, Pasay, Cainta, Taytay (Rizal), or Laguna
• Must have an active Viber number
• Internet speed: Minimum 35 Mbps
• Must have a copy of internet bill (SOA)
• Must have a PC or laptop for initial assessments
• Must be consistent and ready to complete the application in 1–2 days

How to Apply:

Send your resume to or message via Viber: for immediate processing.

Job Types: Full-time, Fresh graduate

Pay: Php21, Php22,000.00 per month

Benefits:

• Paid training
• Work from home

Education:

• Bachelor's (Preferred)

Experience:

• BPO: 1 year (Required)

Language:

• English (Preferred)

Work Location: On the road