581 Bilingual Customer Service Representative jobs in the Philippines
Spanish Bilingual Customer Service Representative
Pasay City, National Capital Region
HRTX
Posted 20 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a Spanish Bilingual Customer Service Representative to join the team and deliver exceptional service to our diverse customer base. In this role, you will provide support to Spanish speaking customers, resolving inquiries, processing orders, and ensuring a positive customer experience across various communication channels.
Key Responsibilities:
- Respond to customer inquiries via phone, email, chat, or other platforms in both English and Spanish.
- Handle customer concerns and complaints professionally and empathetically, ensuring resolution and customer satisfaction.
- Accurately document interactions and follow up as needed to ensure timely resolution.
- Process orders, returns, exchanges, and other customer requests with efficiency and accuracy.
- Provide product or service information, troubleshooting steps, and general assistance.
- Collaborate with internal departments to escalate and resolve complex issues.
- Maintain knowledge of company products, policies, and procedures.
- Meet or exceed performance metrics including response time, customer satisfaction, and issue resolution.
Requirements:
- 1 year international voice BPO Bilingual
This advertiser has chosen not to accept applicants from your region.
0
EOI - Bilingual Customer Service Representative (Arabic-speaking)
Makati City, National Capital Region
CBRE
Posted 2 days ago
Job Viewed
Job Description
EOI - Bilingual Customer Service Representative (Arabic-speaking)
Job ID
Posted
16-Sep-2025
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Makati City - National Capital Region - Philippines
**About the Role:**
As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
- Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
- Dispatch service request work orders for completion by vendors.
- Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
- Contact the customer for information and communicate the steps in the work order process.
- Run, review, and distribute various customer service reports, as necessary.
- Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
16-Sep-2025
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Makati City - National Capital Region - Philippines
**About the Role:**
As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
- Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
- Dispatch service request work orders for completion by vendors.
- Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
- Contact the customer for information and communicate the steps in the work order process.
- Run, review, and distribute various customer service reports, as necessary.
- Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
1
Call Center
GDV Business Services Co.
Posted today
Job Viewed
Job Description
ONE OF THE LARGEST BPO COMPANY IS CURRENTLY HIRING MULTIPLE SITES ARE CURRENTLY HIRING AND IN NEED OF AGENTS FOR OUR INTERNATIONAL ACCOUNTS
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
2
Call Center Associate no Call Center Experience
Liloan, Cebu
Orbit Teleservices Philippines
Posted today
Job Viewed
Job Description
**What we need**:
Can start asap.
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
With or without BPO or call center experience
**Job Types**: Full-time, Fresh graduate
**Salary**: Php14,000.00 - Php26,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Junior High School (required)
**Language**:
- English (required)
Can start asap.
Filipino Citizen, or hold relevant residence status
Good verbal, listening, and communication skills. Preferred language: English.
Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing)
Amenable to working on-site or hybrid
With or without BPO or call center experience
**Job Types**: Full-time, Fresh graduate
**Salary**: Php14,000.00 - Php26,000.00 per month
Schedule:
- 8 hour shift
**Education**:
- Junior High School (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
3
Call Center Agent
Cainta, Rizal
GDV Business Service Co.
Posted today
Job Viewed
Job Description
!URGENT! ! URGENT! !URGENT!
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
1 DAY ONSITE SET UP
- At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO experience
- Good to excellent English communication skills
- Onsite set up
- Earn 18-27k plus other benefits
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!l
**Job Types**: Full-time, Fresh graduate, Permanent
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee stock ownership plan
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have a BPO experience? If yes for how long in total?
- Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?
**Education**:
- Bachelor's (required)
**Experience**:
- Call Center Representative: 1 year (required)
**Language**:
- English (required)
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
1 DAY ONSITE SET UP
- At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO experience
- Good to excellent English communication skills
- Onsite set up
- Earn 18-27k plus other benefits
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!l
**Job Types**: Full-time, Fresh graduate, Permanent
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee stock ownership plan
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have a BPO experience? If yes for how long in total?
- Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?
**Education**:
- Bachelor's (required)
**Experience**:
- Call Center Representative: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agent
Pasig, Palawan
GDV Business Services Co.
Posted today
Job Viewed
Job Description
!URGENT! ! URGENT! !URGENT!
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
1 DAY ONSITE SET UP
- At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO experience
- Good to excellent English communication skills
- Earn 18-27k plus other benefits
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!l
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have a BPO experience? If yes for how long in total?
- Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
1 DAY ONSITE SET UP
- At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO experience
- Good to excellent English communication skills
- Earn 18-27k plus other benefits
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement
DON'T HESITATE TO APPLY BECAUSE WE HAVE EASY ACCOUNT THAT WILL FIT FOR YOU.
WHAT ARE YOU WAITING FOR? APPLY NOW!
LET'S GOOO!l
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have a BPO experience? If yes for how long in total?
- Are you a former employee of CNX,CVG's, IBM, Stream Global, SYNNEX?
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
5
Call Center Associate
Baguio, Benguet
Sapient Careers
Posted today
Job Viewed
Job Description
**Sapient Global Careers** is the key to all your business outsourcing needs. Our main goal is to help companies focus on their core competencies by managing the critical routine aspects of their daily operations. We are a Philippine-based outsourcing firm that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises. As an outsourcing firm, the primary goal of Sapient is to assist organizational companies and individuals to focus on their core competencies by managing critical routine aspects of their business operations.
**Job Qualifications**:
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work in Baguio
**Responsibilities**:
Effectively manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
**Sapient BPO to Its Employees**:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs
**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Yearly bonus
**Education**:
- Junior High School (preferred)
**Language**:
- English (preferred)
**Job Qualifications**:
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work in Baguio
**Responsibilities**:
Effectively manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
**Sapient BPO to Its Employees**:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs
**Job Types**: Full-time, Fresh graduate
**Salary**: Up to Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Yearly bonus
**Education**:
- Junior High School (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative/Call Center/BPO - Paid Training
Cebu, Cebu
STACKph GDV Business Services CO.
Posted 2 days ago
Job Viewed
Job Description
We are recruiting for the position of Customer Service Representative
Location: Cebu IT Park
Virtual Process | Onsite Process | OTP Process
Salary Package up to ₱ 25,000 + Incentives (Performance Based) + Night Diff & HMO Coverage
Requirements:
- At least HS (Old Curriculum) | SHS Graduate | Fresh Graduate
- No prior work experience required - Training will be provided
- Good Communication Skills
- Amenable to work onsite on a shifting schedule
We also have another site:
- Ayala North Makati
- SM City Clark Pampanga
Apply Now | Tips are provided for the assessments and interview.
Location: Cebu IT Park
Virtual Process | Onsite Process | OTP Process
Salary Package up to ₱ 25,000 + Incentives (Performance Based) + Night Diff & HMO Coverage
Requirements:
- At least HS (Old Curriculum) | SHS Graduate | Fresh Graduate
- No prior work experience required - Training will be provided
- Good Communication Skills
- Amenable to work onsite on a shifting schedule
We also have another site:
- Ayala North Makati
- SM City Clark Pampanga
Apply Now | Tips are provided for the assessments and interview.
This advertiser has chosen not to accept applicants from your region.
7
Dayshift Call Center Agents
Sapient Global Careers
Posted today
Job Viewed
Job Description
We are looking for Call Center Agents in QuezonCity. You will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses).
We are currently hiring for the following accounts
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- Day shift
- Early shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
We are currently hiring for the following accounts
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- Day shift
- Early shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
Dayshift Call Center Agents
Sapient Global Careers
Posted today
Job Viewed
Job Description
We are looking for Call Center Agents in QuezonCity. You will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses).
We are currently hiring for the following accounts
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- Day shift
- Early shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
We are currently hiring for the following accounts
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- Day shift
- Early shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
9