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Customer Financial Services (Knows: Japanese &

Makati, National Capital Region Bizsolv Asia MPC

Posted today

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Job Description

Responsibilities:
・Engage internal & external customers (Sales, Operations, Dispute Research Team, Customer
AP/Logistics/management, etc.) to resolve issues that prevent customer payment performance
・Assisting customer in resolving billing related issues
・Perform administrative tasks related to credit and collection
・Printing and handling high volume of paperwork for mailing
・Managing and filing of hardcopy documents and receipts
・Handle huge volume of shipments and invoice data
・Investigate and find solutions/alternatives to resolve Customer's inquiries regarding shipments,
invoices, or billing.
・Perform administrative tasks and other operational ad-hoc duties
**Requirements**:
・Diploma or degree holder.
・Proficiency in written and spoken English.
(Native or equivalent to JLPT N2 and above)
・A team player with good customer service skills and results driven.
・Fast learner, good planning, organizational, problem solving and communication skills are
essential.
・Computer literate, good in using Excel spreadsheet

**With Language Allowance.**

Pay: Php26,000.00 - Php33,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Makati: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- Japanese (required)
- Korean (preferred)
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Sr. Patient Financial Services - Revenue Cycle Management, Healthcare Finance

Manila, Metropolitan Manila Amazon

Posted 12 days ago

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Job Description

Description
Working Conditions:
-Fixed night shift schedule (start time of 9PM but can change depending on business need).
-Report daily to the Pasay office.
-Knowledge of reading an Explanation of Benefits (EOB), denial management and denial codes is required
-Familiarity with Medicare and Medicare Advantage programs
-Minimum 1 year of working experience in Revenue Management Cycle (RCM) preferably in US healthcare
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services professionals (RCM) for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. You will help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Handle tasks via our offline chat using One Medical tools
- Oversee comprehensive revenue cycle management operations while ensuring compliance with healthcare billing regulations.
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Minimum a Bachelor's degree in any field
- Prior experience of at least 1 year in Accounts Receivable in RCM or in US healthcare revenue cycle operations.
- Knowledge of reading an Explanation of Benefits (EOB), denial management and denial codes is required
- Familiarity with Medicare and Medicare Advantage programs
- Understanding of Coordination of Benefits and Eligibility
- Customer service exposure to anything related to revenue cycle-billing insurance
- Experience working in shared services environment with productivity targets
- Experience in US healthcare and insurance landscape
- Understanding of basic accounting principles and receivables management
- Proven ability to adhere to policies and procedures, as defined by leadership
Preferred Qualifications
- 2+ yrs experience with US healthcare and health insurance industry
- Prior AR Collections or back office experience
- CRCR cert preferred
- Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Insurance Sales Consultant

Makati, National Capital Region Telesys

Posted 26 days ago

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Job Description

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.
br>
Job Responsibilities:
Demonstrate professionalism and patience when interacting with customers.
Address customer inquiries, concerns, and issues by offering precise and helpful information.
Keep thorough records of customer interactions, including call logs and any follow-up actions.
Follow all company policies, procedures, and regulatory guidelines.
Ensure all customer interactions align with company standards and legal obligations.
Why Join Us?
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts


URGENT HIRING! Apply today and get hired immediately!
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Insurance Sales and Service Representative

Mandaluyong, National Capital Region Telesys

Posted today

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Job Description

Nature of Transaction: Voice
Education: High School Graduate (Old curriculum) / ALS Graduate/Sr High School Graduate br>Experience: 1 yr international voice BPO
Work Set-Up: Onsite
Shift Schedule: Night
PHP 18,000 - PHP 27,000
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B2B Sales Advisor

Makati, National Capital Region Concentrix

Posted 25 days ago

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Job Description

Job Title:
B2B Sales Advisor
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
PHL Makati City - Glorietta
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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B2B Sales Advisor I

Makati, National Capital Region Concentrix

Posted 25 days ago

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Job Description

Job Title:
B2B Sales Advisor I
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
PHL Makati City - Glorietta
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Healthcare Sales Advisor - Taguig - 26,000

Taguig, National Capital Region NEKSJOB CORPORATION

Posted 24 days ago

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Job Description

Account: Healthcare
Job Description: Provide information on health products or services, respond to customer inquiries, and drive engagement through sales. br> Qualifications:
- College graduate
- With 6 months sales experience
- Day shift
Why apply:
- Sales-focused healthcare role
- High salary and day shift
This advertiser has chosen not to accept applicants from your region.
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Lifestyle Sales Advisor (Fine Living and Beverages)

Mandaluyong, National Capital Region Blaseek

Posted 21 days ago

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Job Description

What We’re Looking For
We are in search of a confident and articulate individual who brings both poise and personality to the table. A love for wine, a knack for storytelling, and a flair for client engagement are essential. You’ll be part of a team that values excellence, respect, and authenticity—and delivers exceptional service while embodying the spirit of our brand. br>
Key Responsibilities
Learn and enhance wine knowledge through regular tastings and trainings.
Assist customers with wine selection, purchases, and after-sales care.
Deliver personalized client service that reflects the luxury wine experience.
Act as an ambassador of the brand, helping build a loyal customer base.
Support store operations, including merchandising, cashiering, and inventory.
Participate in wine academy sessions as a student and/or wine assistant.
Meet and exceed individual and store sales targets.
Ensure proper upkeep and readiness of the store and all its equipment.

Qualifications
Bachelor's Degree from a reputable institution
Strong communication and interpersonal skills
Professional, well-presented, and comfortable engaging high-profile clients
Passion for wine and willingness to continuously learn
Knowledge of major wine-producing regions is an advantage
Experience in sales or F&B/luxury retail is preferred
Business-minded, with attention to detail and a drive for results
Tech-savvy and comfortable using common business software

We value individuals who are:
Confident and articulate
Naturally polished in demeanor and presentation
Team-oriented but able to take initiative
Curious and creative, with an eye for customer experience
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Sales Officer (Insurance) - Makati City

Makati City, National Capital Region Dempsey Resource Management, INC.

Posted 4 days ago

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Job Description

Work Location: Makati
Work Category: Sales / Insurance br>Salary: PHP 28,000 – 30,000 plus commission < r>
Qualifications:
• College graduate < r>• 1-2 years sales experience < r>• Experience in insurance industry < r>• Excellent customer relation and organizational skills < r>• Proficient in Microsoft Office applications
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Financial Advisor

Pasay, National Capital Region Sun Life - Diamond Sales Unit

Posted 8 days ago

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Job Description

Join Our Team as a Financial Advisor!
At Sun Life, we pride ourselves on providing top-notch financial services and personalized advice to our clients. We're currently seeking dedicated and driven individuals to join our team and make a difference in the lives of others. br>Responsibilities:
*Build and maintain client relationships through personalized financial planning and investment strategies
*Conduct thorough financial assessments to understand clients' needs, goals, and risk tolerance
*Develop comprehensive financial plans tailored to clients' unique situations
*Provide ongoing guidance and support to help clients navigate market changes and life events
*Stay informed about industry trends, market conditions, and regulatory changes to better serve clients

Requirements:
*Bachelor's degree in any field
*Previous experience in financial services, banking, or related field is a plus
*Excellent communication and interpersonal skills
*Ability to work independently and as part of a team
*Proven track record of meeting or exceeding goals and client satisfaction metrics
Benefits:
*Competitive commission structure
*Comprehensive benefits package, including health insurance and retirement plans
*Ongoing training and professional development opportunities
*Supportive and collaborative work environment
*Opportunities for advancement and career growth
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