What Specialists Jobs are in Cebu?
Showing 21 Specialists jobs in Cebu
Job Description
This is a remote position.
Job Description:
The Website Specialist (Marketing) is responsible for managing and optimizing the company's website to enhance user experience, drive traffic, and support marketing initiatives. This role involves maintaining the website's content, design, and functionality, ensuring it aligns with the company's brand and marketing goals. The Website Specialist collaborates with various teams to implement digital strategies that boost engagement, lead generation, and conversions.
About My Amazon Guy:
My Amazon Guy is a growing digital marketing agency with more than 500 employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.
Key Responsibilities:
Website Management:
Maintain and update website content, ensuring accuracy, relevance, and alignment with marketing campaigns.
Oversee the website’s design and functionality, ensuring it is user-friendly, responsive, and optimized for various devices.
Content Optimization:
Optimize website content for search engines (SEO) to improve organic search rankings.
Collaborate with content creators to develop high-quality, engaging content that aligns with SEO best practices.
Ensure all website content is optimized for keywords, metadata, and internal linking.
Technical SEO:
Conduct regular technical SEO audits to identify and fix issues such as broken links, slow page load times, and mobile usability problems.
Project Management:
Coordinate website projects, including redesigns, updates, and new feature implementations.
Work closely with marketing, design, and development teams to ensure projects are completed on time and within scope.
Compliance and Security:
Ensure the website complies with legal requirements, including data protection and accessibility standards.
Monitor website security, implementing measures to protect against threats and vulnerabilities.
RequirementsQualifications:
Proven experience as a Website Specialist, Web Developer, or similar role with a focus on marketing.
Proficiency in content management systems (CMS) such as WordPress, Drupal, or similar platforms.
Strong understanding of web analytics tools (e.g., Google Analytics) and ability to interpret data to make informed decisions.
Knowledge of HTML/CSS, JavaScript, and responsive design principles.
Experience with SEO and familiarity with SEO tools and techniques.
Bachelor’s degree in Marketing, Web Development, Computer Science, or a related field (preferred).
Technical Requirements:
A dual-monitor setup is required (at least 8GB of RAM)
Must have at least 25 MBPS internet speed
BenefitsWhat can you expect as a MAG Employee?
40 hours a week, 8 hours a day
Competitive salary base
Permanent WFH setup
Unlimited FREE access to MAG School courses and SOP Library!
Work schedule is in EST (Monday-Friday only)
Opportunities for professional development and career advancement
To apply, kindly send your applications to: You may follow up your application by emailing us at
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Job Description
Make $1,000/month working from home ensuring all materials are accurate!
Focus Areas: Graphic Design, Marketing, Social Media, Real Estate Transactions
Fusion Growth Partners is seeking a detail-oriented and highly skilled Quality Control specialist with excellent native English proficiency (both written and spoken). This is a fully remote position for individuals passionate about quality, precision, and creative consistency across a variety of platforms.
Job Details
As a Quality Control Specialist at Fusion, you will be the final checkpoint before content reaches our clients. You’ll be responsible for proofreading, reviewing, and approving a wide range of materials—including graphic designs, social media content, video files and/or real estate transaction marketing—ensuring they meet Fusion’s high standards. This role requires a sharp eye for detail, strong writing/editing skills, and the ability to work across digital tools and systems.
Key Responsibilities
Proofread and review marketing materials across platforms (graphics, social posts, transaction content, etc.)Ensure content accuracy, brand consistency, and overall qualityWork within established processes to uphold deadlines and standardsCollaborate with internal teams to ensure final outputs are error-freeNavigate various software platforms and systems to complete QC tasksRequirementsRequired Skills:
Excellent communication skills (both written and verbal) Exceptional attention to detailStrong writing, editing, and proofreading abilitiesFamiliarity with design and marketing conceptsProficiency in Microsoft Word, Excel, Google Docs, and SheetsProficiency in Outlook and general computer navigationBasic understanding of social media and online contentTechnological fluency and ability to learn new platforms quicklyIs this job a match or a miss?
Job Description
This is a remote position.
The Marketing Automation Specialist will own, rebuild, and scale My Amazon Guy’s marketing infrastructure, with a primary focus on HubSpot architecture, lifecycle automation, attribution clarity, and governance standards. This is a systems-first, hands-on role responsible for transforming our CRM and marketing automation ecosystem into a clean, scalable, revenue-driving engine. This is not a brand marketing or campaign execution role. This is a technical marketing systems leadership position focused on structure, integrity, and long-term scalability. About My Amazon Guy My Amazon Guy (MAG) is a full-service Amazon growth agency helping established Amazon sellers ($40K–$10M+ revenue) optimize, scale, and professionalize their Amazon businesses. We generate leads through authority-driven content (YouTube, LinkedIn, SEO), paid media (Google & Meta), outbound ASIN review videos, and our Free Audit offer. MAG is a thriving digital marketing agency with 500+ employees and a diverse global client base. Our culture is dynamic, performance-driven, and built around innovation and operational excellence. Key Responsibilities HubSpot Architecture & Governance Conduct a full audit of properties, workflows, lists, lifecycle stages, and automation logic Remove deprecated workflows and redundant structures Deduplicate contacts and companies Redesign lifecycle stages for clarity and reporting integrity Implement clean segmentation logic Establish naming conventions and governance standards Restrict permissions and prevent ad hoc workflow creation Document system architecture and operational processes Lifecycle Marketing & Automation Build structured lifecycle segments (Lead, MQL, SQL, Opportunity, Customer) Develop dynamic segmentation frameworks based on intent and readiness Design and optimize automated nurture journeys Align marketing automation with sales handoff rules Eliminate unnecessary broadcast email volume Ensure all workflows are tied to measurable revenue movement BDR & Marketing Alignment Align outbound outreach (ASIN review videos and follow-ups) with automation logic Prevent overlapping or contradictory messaging Ensure intent signals trigger correct actions Maintain clean routing and lifecycle transitions Connect human sales outreach with automation systems Attribution & Funnel Clarity Work across platforms including: HubSpot (CRM) ActiveCampaign Instantly Google Ads Meta Ads Retention.com WordPress GA4 Google Tag Manager Google Search Console Google Business Profile Trustpilot You will: Standardize UTM governance Improve multi-touch attribution visibility Align ad reporting with lifecycle progression Improve MQL → SQL → Opportunity tracking Reduce reporting ambiguity for leadership Marketing Infrastructure Protection Create segmentation request protocols Establish automation standards Protect system integrity from short-term workarounds Maintain documentation and system clarity Serve as long-term owner of marketing systems governance Requirements 5+ years in Marketing Operations, RevOps, or Marketing Technology Deep, hands-on HubSpot experience (required) Proven experience cleaning and restructuring complex CRM environments Strong understanding of paid media funnels and conversion tracking Experience with lifecycle marketing, lead scoring, and segmentation frameworks Experience building or restructuring automation systems Comfortable enforcing governance and setting system standards Experience working with distributed teams (Filipino team experience preferred) A dual-monitor setup is required (at least 8GB of RAM) Must have at least 25 MBPS internet speed Benefits 40 hours a week, 8 hours a day Competitive salary base Permanent WFH setup Unlimited FREE access to MAG School courses and SOP Library! Work schedule is in EST (Monday-Friday only) Opportunities for professional development and career advancementIs this job a match or a miss?
Job Description
This is a remote position.
The TikTok Ads Specialist Intern is responsible for assisting in the planning, execution, and optimization of paid advertising campaigns on TikTok. This role focuses on supporting the brand’s digital growth by helping create compelling short-form ad content, monitoring campaign performance, and ensuring ads align with the company’s marketing goals. The TikTok Ads Specialist Intern collaborates closely with the ads team to test creative strategies, optimize targeting, and drive measurable results through data-driven decisions. Key Responsibilities TikTok Ads Management Assist in setting up, launching, and managing TikTok ad campaigns. Support efforts in audience targeting, budget allocation, and ad scheduling. Help monitor ad performance to ensure alignment with marketing objectives. Creative Development & Optimization Collaborate with the creative team to produce short-form, high-engagement ad content. Conduct A/B tests on creatives, captions, hooks, and CTAs to identify winning variations. Help optimize ad creatives to improve CTR, conversions, and overall performance. Campaign Analysis Assist in pulling reports and analyzing performance data using TikTok Ads Manager and related tools. Identify trends, insights, and optimization opportunities based on KPIs. Help maintain campaign documentation, tracking sheets, and performance logs. Cross-Platform Media Support Support campaigns on other platforms such as Meta Ads when needed. Assist in comparing performance insights between platforms for better strategic planning. Compliance & Best Practices Follow platform advertising policies and ensure all ads meet compliance standards. Stay updated on TikTok trends, algorithm changes, and emerging ad strategies. Requirements Minimal experience in digital advertising is acceptable. Familiarity with TikTok Ads Manager or short-form media buying is a plus. Meta Ads experience is ideal and a strong advantage. TikTok Media Buyer Certification is preferred but not required. Understanding of basic marketing principles and digital advertising metrics. Strong creative instincts for trends, short-form content, and audience behavior. Ability to analyze data and communicate insights clearly. A dual-monitor setup is required (at least 8GB of RAM) Must have at least 25 MBPS internet speed Benefits 40 hours a week, 8 hours a day Competitive salary base Permanent WFH setup Work schedule is in EST (Monday-Friday only) Opportunities for professional development and career advancementIs this job a match or a miss?
Job Description
This is a remote position.
Compensation100% Commission-Based (Uncapped Earnings) up to $4000 usd per month
Performance Bonuses available
Earnings based on results (sign-ups, activations, and revenue generated)
About UsWe are a fast-growing marketing agency helping brands scale through influencer marketing, affiliate partnerships, and performance-based digital campaigns. We are looking for motivated freelancers to help us recruit, manage, and activate influencers and affiliate partners globally.
Position OverviewThis is a commission-only freelance role focused on building and managing a network of influencers and affiliates. You will be responsible for outreach, relationship building, onboarding, and activation of partners who can drive real marketing results.
This is a high-performance role with uncapped earning potential for individuals who are skilled at outreach and closing partnerships.
Key ResponsibilitiesIdentify and reach out to influencers, creators, and affiliate partners across social media platforms.
Build and manage a pipeline of potential partners.
Pitch partnership opportunities and secure sign-ups.
Onboard influencers and affiliates into campaigns or programs.
Maintain ongoing communication and relationship management.
Track partner activity and performance.
Support activation of campaigns and ensure partners are engaged.
Report results and updates regularly.
RequirementsRequirementsStrong communication and outreach skills.
Experience in influencer marketing, affiliate marketing, sales, or business development.
Comfortable using Instagram, TikTok, YouTube, LinkedIn, and email outreach tools.
Self-motivated and results-driven.
Ability to work independently with minimal supervision.
Strong follow-up and negotiation skills.
Preferred ExperiencePrevious experience in influencer or affiliate recruitment.
Marketing agency or freelance outreach experience.
Experience working with global or U.S.-based brands.
Existing network of influencers or creators (a plus).
Performance-Based Earnings ModelCommission per influencer signed
Commission per affiliate onboarded
Bonus for activated partners generating revenue
Additional incentives for high-performing campaigns
No earning cap (income based entirely on performance)
Key Performance MetricsNumber of influencers/affiliates contacted
Conversion rate (signed partners)
Activated partners generating revenue
Campaign performance contributions
Monthly partner growth
Skills RequiredInfluencer Outreach & Recruitment
Affiliate Marketing & Partnerships
Sales & Negotiation
Social Media Communication
Relationship Management & Follow-Up
BenefitsCompensation100% Commission-Based (Uncapped Earnings)
Performance Bonuses available
Earnings based on results (sign-ups, activations, and revenue generated)
Ability to convert to base salary after month 3
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Job Description
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As an Infrastructure Specialist for the AWS Platform, you will manage and implement AWS-based infrastructure solutions according to established designs, ensuring scalability, reliability, and security. You will collaborate with IT teams to implement and integrate AWS infrastructure solutions based on existing designs.
Your primary responsibilities will include:
- Set up and Configure AWS Resources: Set up, configure, and manage AWS EC2 instances, storage solutions, networking, and databases to effectively support business applications. This includes implementing and overseeing essential AWS resources such as Virtual Private Clouds (VPCs), Elastic Load Balancers (ELBs), and Application Load Balancers (ALBs).
- Monitor and Troubleshoot AWS Infrastructure: Continuously monitor AWS infrastructure, troubleshoot issues, and maintain high availability (HA) and disaster recovery (DR) configurations to ensure reliable performance.
- Apply Security Measures: Apply and enforce security measures to ensure AWS infrastructure complies with organizational policies and industry regulations.
- Optimize AWS Costs: Optimize AWS costs by right-sizing resources, developing cost-effective solutions, and monitoring usage patterns.
- Automate Processes: Use automation tools like AWS CloudFormation, Terraform, and Ansible to automate and streamline processes.
**Required technical and professional expertise**
* Experience with AWS Services: Deep proficiency in AWS services, including EC2, S3, VPC, RDS, and Amazon Elastic Kubernetes Service (EKS), along with expertise in Linux and VMware environments.
* Exposure to DevOps Practices: Experience with DevOps practices, such as continuous integration and continuous deployment (CI/CD), and proficiency in using automation tools like AWS CloudFormation, Terraform, and Ansible.
* Cloud Migration Expertise: Experience with cloud migration projects, including implementation and execution, and proficiency in managing Kubernetes clusters through Amazon Elastic Kubernetes Service (EKS).
* Security Compliance Knowledge: Familiarity with applying and enforcing security measures to ensure AWS infrastructure complies with organizational policies and industry regulations.
* Cost Optimization Skills: Experience with optimizing AWS costs by right-sizing resources, developing cost-effective solutions, and monitoring usage patterns.
* Must be open to working on a client-dictated shift (day, mid, or night).
* Must be open to working in IBM locations (Quezon City or Cebu).
* JLPT N1-N5 Certification
**Preferred technical and professional experience**
- Cloud Migration Project Experience: Exposure to cloud migration projects, including implementation and execution, with proficiency in managing Kubernetes clusters through Amazon Elastic Kubernetes Service (EKS).
- Advanced Automation Skills: Experience with automation tools like AWS CloudFormation, Terraform, and Ansible to automate and streamline processes.
- Linux and VMware Expertise: Exposure to Linux and VMware environments, with expertise in managing and implementing infrastructure solutions.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Job Description
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As an Infrastructure Specialist: AWS DevOps, you will design and deploy containerized applications on AWS, leveraging expertise in AWS Component services for Compute, Storage, Networking, and Monitoring. You will collaborate with Application Architects to identify suitable tools for performance, code quality, and code coverage measurement.
Your primary responsibilities will include:
- Design and Deploy Applications: Design and deploy containerized applications on AWS, utilizing knowledge of AWS Component services for Compute, Storage, Networking, and Monitoring to ensure seamless integration with DevOps toolchains.
- Provision AWS Infrastructure: Provision AWS infrastructure, considering cloud-native architecture and deployment models, to ensure seamless integration with DevOps toolchains.
- Administer Hybrid Cloud Environments: Apply knowledge of Storage, Compute, and Security Services to administer hybrid cloud environments, configure HA/DR, and manage Kubernetes clusters.
- Monitor SLA and Services Health: Monitor SLA, services health, and key metrics, ensuring seamless integration with CI/CD pipelines.
- Collaborate on CI/CD Pipelines: Collaborate with Application Architects to define quality gates in CI/CD pipelines and identify suitable tools for performance, code quality, and code coverage measurement.
**Required technical and professional expertise**
* Certification in AWS Administration: Certified in AWS Administration, with a strong understanding of Infrastructure as Code provisioning and sandbox environment creation.
* Experience with Containerized Applications: Experienced in designing and deploying containerized applications on AWS, leveraging expertise in AWS Component services for Compute, Storage, Networking, and Monitoring.
* Knowledge of Kubernetes and Docker: Utilizes expertise in Kubernetes, Docker, and CRIO to manage application lifecycles, deployed clusters, and orchestration best practices.
* Experience with Hybrid Cloud Environments: Applies knowledge of Storage, Compute, and Security Services to administer hybrid cloud environments, configure HA/DR, and manage Kubernetes clusters.
* Experience with CI/CD Pipelines: Experienced in monitoring SLA, services health, and key metrics, ensuring seamless integration with CI/CD pipelines.
* Must be open to working on a client-dictated shift (day, mid, or night).
* Must be open to working in IBM locations (Quezon City or Cebu).
* JLPT N1-N5 Certification
**Preferred technical and professional experience**
- Familiarity with Cloud-Native Architecture: Exposure to cloud-native architecture and deployment models, with an understanding of how to provision AWS infrastructure for seamless integration with DevOps toolchains.
- Knowledge of Orchestration Best Practices: Experience working with Kubernetes, Docker, and CRIO to manage application lifecycles, deployed clusters, and orchestration best practices.
- Understanding of CI/CD Tools: Exposure to identifying suitable tools for performance, code quality, and code coverage measurement, with the ability to define quality gates in CI/CD pipelines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Package Specialist-SAP HANA Basis - Japanese Bilingual
Posted 16 days ago
Job Viewed
Job Description
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As a Package Specialist: SAP HANA Basis, you will support an existing SAP HANA system within an SAP Landscape and design, implement, and maintain SAP HANA Basis solutions. You will work closely with business stakeholders, IT teams, and other stakeholders to ensure seamless integration of SAP HANA Basis with other SAP systems and third-party applications.
Your primary responsibilities will include:
- Design and Implement Solutions: Design, implement, and maintain SAP HANA Basis solutions to support the underlying infrastructure and platform for SAP HANA-based applications.
- System Monitoring and Health Check: Support Health Check & Monitoring in the existing Client environment, ensuring the smooth operation of SAP HANA systems.
- HANA Configuration and Integration: Understand and work with HANA Install & Config, integrating it with other SAP systems, and support HANA SLT Configuration and BW on HANA Migration.
- Collaboration and Support: Work closely with business stakeholders, IT teams, and other stakeholders to ensure seamless integration of SAP HANA Basis with other SAP systems and third-party applications.
- System Administration: Apply strong technical skills in SAP HANA Basis, as well as knowledge of database administration and system architecture to support the existing SAP HANA system.
**Required technical and professional expertise**
* Japanese Language Proficiency at N1 - N3 (N4 - N5 can be considered).
* Amenable to working on a client-based schedule (day, mid, or night shift) and to being assigned to any IBM location in Quezon City (Eastwood and/or UP Ayala Technohub) or Cebu.
* SAP HANA Basis Exposure: Exposure to designing, implementing, and maintaining SAP HANA Basis solutions, with a strong understanding of database administration and system architecture.
* HANA Configuration Knowledge: Experience working with HANA Install & Config, including integrating it with other SAP systems, and exposure to HANA SLT Configuration and BW on HANA Migration.
* System Monitoring Skills: Exposure to supporting Health Check & Monitoring in an existing Client environment, ensuring the smooth operation of SAP HANA systems.
* SAP System Integration: Experience working with SAP systems and third-party applications, with a focus on seamless integration with SAP HANA Basis.
* Database Administration: Exposure to database administration principles and practices, with a focus on SAP HANA Basis and system architecture.
**Preferred technical and professional experience**
* Database Administration Knowledge: Exposure to database administration principles and practices beyond SAP HANA Basis, including data modeling, data warehousing, and data governance.
* SAP System Architecture: Experience working with SAP system architecture, including understanding the relationships between different SAP components and how they integrate with SAP HANA Basis.
* Third-Party Application Integration: Exposure to integrating SAP HANA Basis with third-party applications, including understanding APIs, data formats, and interface protocols.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Job Description
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
As a Package Specialist: SAP HANA FIN FI, you will support SAP FIN Fi solutions for clients and serve as an expert working directly with customers to deliver high-quality results and provide trusted business advice. You will utilize your business and industry knowledge, business processes, and techno-functional solution expertise to effectively integrate packaged technology solutions and achieve client expectations.
Your primary responsibilities will include:
- Design and Configure Solutions: Design and configure solutions to meet client needs, leveraging knowledge of SAP FIN Fi and working with the latest technologies to ensure successful project delivery.
- Deliver Comprehensive Solutions: Involve yourself in strategy and/or solution development and solution implementation to deliver comprehensive solutions that meet client expectations.
- Collaborate with Clients and Teams: Embody IBM core values while delivering project goals, building trust with clients and team members through knowledge, self-awareness, respect, clear communications, inclusivity, curiosity, and innovation in all interactions.
- Implement Business Processes: Utilize business and industry knowledge to effectively integrate packaged technology solutions and achieve client expectations.
- Ensure Successful Project Delivery: Focus on ensuring successful project delivery by leveraging knowledge of SAP FIN Fi and working with the latest technologies.
**Required technical and professional expertise**
* Japanese Language Proficiency at N1 - N3 (N4 - N5 can be considered).
* Amenable to working on a client-based schedule (day, mid, or night shift) and to being assigned to any IBM location in Quezon City (Eastwood and/or UP Ayala Technohub) or Cebu.
* SAP FIN Fi Knowledge: Exposure to SAP FIN Fi solutions, with hands-on experience in designing and configuring solutions to meet client needs.
* Techno-Functional Expertise: Experience working with techno-functional solution expertise to effectively integrate packaged technology solutions and achieve client expectations.
* Business Process Understanding: Exposure to business and industry knowledge, with understanding of how to utilize this knowledge to integrate packaged technology solutions.
* Solution Implementation: Experience working on solution implementation, with focus on delivering comprehensive solutions that meet client expectations.
* Industry Technology Familiarity: Exposure to working with the latest technologies in the industry, with ability to leverage this knowledge to ensure successful project delivery.
**Preferred technical and professional experience**
* SAP Industry Solutions Knowledge: Exposure to SAP industry solutions, with understanding of how to design and configure solutions to meet client needs in various industries.
* Advanced Techno-Functional Skills: Experience working with advanced techno-functional solution expertise to effectively integrate packaged technology solutions and achieve client expectations in complex environments.
* Business Process Optimization: Exposure to business process optimization techniques, with understanding of how to utilize this knowledge to improve the integration of packaged technology solutions.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Technical Support Specialist (Remote)
Posted 26 days ago
Job Viewed
Job Description
This is a remote position.
What We DoAt Outsource Access, we help small and growing companies optimize their technology and mitigate serious cyber risks. We don't just troubleshoot technical issues—we make sure business owners feel secure, confident, and supported so they can focus on what they do best.
How You’ll Make a Difference
Mastering the Support Desk: You will tackle and resolve daily technical support tickets, turning frustrating tech roadblocks into seamless, rapid solutions for our clients.
Documenting the Journey: By keeping meticulous notes and time entries in Professional Services Automation (PSA) tools like Autotask, you ensure the entire team stays informed and workflow utilization hits its daily targets.
Driving IT Projects Forward: You won’t just be reacting to tickets; you will actively handle diverse project management and IT support duties that build stronger client infrastructures over time.
Being the Calm in the Storm: Through active listening and clear communication, you will reassure clients, expertly advise business leaders, and leave them confident that their technology is in great hands.
RequirementsIs This You?
The Ultimate Problem-Solver: You are an agile, flexible thinker who thrives in a collaborative environment. You don't panic when faced with unfamiliar tech—you simply ask the team for help and learn as you go.
Service-Oriented Communicator: You are a natural at translating technical jargon into plain language, capable of collaborating and communicating effectively with business owners and non-technical stakeholders.
Detail-Obsessed Documenter: You take immense pride in thoroughly documenting the work you do, ensuring every step, training session, and client interaction is accurately logged.
Tech-Savvy: You have a solid grasp of Microsoft 365, Windows Server, Active Directory, and file/print services. Bonus points if you have experience with Microsoft Azure, Intune, VMware/Hyper-V, or Firewalls (SonicWALL/Sophos).
Your Home Office: You have a dedicated, distraction-free workspace with a highly reliable internet connection, allowing you to provide consistent, high-quality technical assistance without interruptions.
BenefitsWhy You’ll Love Being Part of the OAmazing TeamYou’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:
Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
Your Financial Rewards
Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.
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