What Healthcare Careers Jobs are in the Philippines?

Job Summary:

The Sales Manager will lead, mentor, and manage a team of Sales Representatives responsible for driving revenue through inbound and outbound sales activities. This role focuses on achieving sales targets, maintaining strong client relationships, and ensuring high levels of customer satisfaction. The Sales Manager will also monitor team performance, optimize sales processes, and collaborate cross-functionally to resolve customer issues.

Key responsibilitie

• sLead and supervise the Sales Representative team to achieve monthly and quarterly sales quotas
• Oversee inbound and outbound sales efforts for both existing accounts and new customer acquisition
• Ensure the team prepares and delivers accurate, timely quotations using the client’s ERP system
• Support Sales Representatives in negotiating pricing, payment terms, and sales conditions
• Monitor pre-sales support and post-sales follow-up to ensure a seamless customer experience
• .Foster strong, long-term client relationships through regular engagement and proactive communication
• Plan and oversee telemarketing campaigns to warm and cold leads provided via CRM
• Track, analyze, and report on KPIs such as call volume, conversion rates, and customer satisfaction
• Collaborate with other departments to escalate and resolve complex customer issues and provide insights for product improvement
• Ensure the team has a deep understanding of products and services, enabling them to address customer queries effectively

Qualifications & Desired Skills

• Minimum of 3–5 years of sales experience, with at least 1 year in a supervisory or managerial role
• Proven B2B sales experience, ideally in handling a wide range of products and services, with exposure to the US market
• Experience in the medical/healthcare industry is a plus but not required
• Excellent communication and leadership skills, both verbal and written
• Strong negotiation, pricing, and deal-closing skills
• Ability to build, mentor, and maintain a high-performing sales team
• Experienced in both inbound and outbound sales, with a track record of achieving revenue targets
• Proficient in CRM systems and ERP platforms for sales tracking and reporting

Benefits:

• HMO with free dependents
• Group life insurance
• Annual Performance Incentive
• Annual Appraisal
• 20 Paid Time Off (PTO) per year
• Permanent Work From Home

Position Summary:

The professional coder functions under the direction of the Tenet Regional Coding Director. The professional coder is responsible for assignment of medical coding by abstracting and review of the medical documentation according to Tenet Physician Resources coding guidelines, payer guidance and policies along with governmental regulations pertaining to coding and documentation. The professional coder is expected to provide quality review and analysis of the medical documentation to ensure accuracy of coding. The professional coder is expected to possess a high level of integrity, requires a combination of computer skills, organization, thoroughness, and knowledge of medical coding principles to perform duties effectively.

Qualifications:

At least 2 years of professional coding in a multispecialty environment.

Experience in Evaluation and Management coding (E/M)

Must have: AHIMA or AAPC coding credentials (CPC, CCS)

Work Arrangement:

• WFH, RTO & Hybrid Setup.
• Day shift work schedule

The PHRN Clinical Manager is responsible for providing strategic and operational leadership to a team of Philippine Registered Nurses (PHRNs) delivering high-quality clinical support services within a healthcare business process outsourcing (BPO) environment. This position is accountable for ensuring clinical excellence, operational efficiency, regulatory compliance, and the consistent achievement of client service level agreements (SLAs) and key performance indicators (KPIs). The Clinical Manager serves as a key liaison among clinical operations, clients, and internal stakeholders while fostering a culture of continuous improvement, quality, accountability, and employee engagement.

Key Responsibilities

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Clinical Leadership

• Provide strategic clinical oversight, direction, and support to nursing teams engaged in utilization management, care management, case management, medical review, prior authorization, clinical documentation improvement, and other healthcare support functions.
• Ensure all clinical determinations and recommendations are evidence-based and aligned with client policies, regulatory requirements, accreditation standards, and industry best practices.
• Serve as the primary clinical subject matter expert for complex case escalations and clinical consultations.
• Promote professional development through ongoing education, competency assessments, and the implementation of clinical best practices.
• Monitor evolving healthcare regulations and payer guidelines to ensure organizational compliance and clinical excellence.

Operations Management

• Direct and oversee the day-to-day clinical operations to ensure the achievement of productivity, quality, accuracy, turnaround time, and service level objectives.
• Monitor operational performance through established KPIs and implement data-driven strategies to improve efficiency and service delivery.
• Identify operational risks, performance gaps, and process improvement opportunities, implementing corrective and preventive actions as appropriate.
• Collaborate with Operations, Workforce Management, Training, and other cross-functional teams to optimize workforce planning, resource allocation, and operational effectiveness.
• Support business continuity initiatives and operational readiness for new client implementations and service expansions.

People Leadership

• Lead, coach, mentor, and develop Team Leaders, Supervisors, and clinical staff to foster a high-performing and engaged workforce.
• Conduct regular performance evaluations, coaching sessions, and career development discussions to support employee growth and succession planning.
• Drive employee engagement, retention, recognition, and professional development initiatives.
• Manage performance concerns through structured coaching, performance improvement plans, and appropriate corrective actions in accordance with organizational policies.
• Foster a culture of accountability, collaboration, inclusion, and continuous learning.

Quality and Regulatory Compliance

• Ensure strict adherence to HIPAA, applicable data privacy regulations, client contractual requirements, and organizational policies and procedures.
• Partner with Quality Assurance and Compliance teams to enhance clinical accuracy, documentation quality, and process adherence.
• Participate in internal and external audits, accreditation activities, and client reviews, ensuring timely implementation of corrective action plans.
• Maintain comprehensive documentation supporting regulatory compliance, quality standards, and operational governance.
• Promote a culture of quality, patient safety, and continuous process improvement throughout the organization.

Client and Stakeholder Management

• Develop and maintain productive relationships with clients, business partners, and internal stakeholders.
• Represent the clinical operations team during client meetings, governance reviews, business reviews, and operational discussions.
• Prepare and present operational reports, performance analyses, and strategic recommendations to clients and executive leadership.
• Support the implementation of new programs, workflow enhancements, process improvements, and client-specific initiatives.
• Collaborate with cross-functional leaders to ensure successful project execution and achievement of business objectives.

Qualifications

• Active Philippine Registered Nurse (PRC) license.
• At least three (3) years of progressive leadership experience managing clinical operations within a healthcare BPO environment.
• Demonstrated knowledge of the U.S. healthcare system, including payer and provider operations, utilization management, and healthcare regulations.
• Experience in one or more of the following clinical functions:

Utilization Management

Case Management

Care Management

Prior Authorization

Medical Review

Clinical Appeals

Clinical Documentation Improvement

• Strong leadership, interpersonal, communication, coaching, and stakeholder management skills.
• Excellent analytical, critical thinking, problem-solving, and decision-making capabilities.
• Proficiency in interpreting operational metrics and utilizing performance data to drive continuous improvement.
• Demonstrated ability to manage multiple priorities in a fast-paced, client-driven environment while maintaining high standards of quality and compliance.

The Inpatient Medical Coder utilizes coding skills to work invoice reviews and provide expert advice to billing staff.

Duties and Responsibilities

• Conduct audits and coding reviews to ensure all documentation is accurate and precise including our co-source partners
• Assign and sequence all PCS and ICD-10 codes for services rendered when required
• Comply with all Medicare policy requirements including coding initiatives and guidelines
• Work independently from assigned work queues
• Maintain confidentiality at all times
• Maintain a professional attitude
• Other duties as assigned by the management team

Qualifications

• CPC/CIC certification AAPC or CCS certification from AHIMA
• Minimum 1 year of Inpatient medical coding experience
• Must be able to use job-related software
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented

Working Conditions

• Work Set-Up: Work from home
• Work Schedule: Day or Mid shift
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands : The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

#wearehiring

PRINCIPLE PURPOSE OF JOB:

We are currently seeking Clinical Analyst to support a growing client base while combining their clinical and/or coding expertise with payment accuracy. The Clinical Analyst is responsible for analyzing and interpreting and assign the correct codes for the descriptions available on various medical procedures and diagnosis and other related medical coding as per the medical policy requirements.

Principal Duties/ Responsibilities:

• Perform daily audits on client data for completeness and accuracy of coding utilizing both coding and clinical background to ensure appropriateness for reimbursement
• Respond to provider appeals.
• Respond to client logics and record reviews
• Monitor acceptance rates for assigned clients and assist management in proactively detecting negative deviations.
• Contribute to PCI product by providing feedback to Management/Development Teams on changes to enhance editing and efficiency.
• Reports his/her work performance on a timely basis to the team lead
• Works diligently to meet and exceed productivity and quality benchmarks
• Takes charge of ongoing learning and development and participates in relevant training and development activities

RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS:

• 1 years of experience in medical coding / US healthcare claims processing
• Experience with E&M and Denial Management
• Possesses knowledge of healthcare claims payment policy and processing –
• specifically, CMS, Medicaid regulations, AAOS, ICD-10, CPT & HCPCS, etc.
• Registered Nurse with CPC/COC certification or Bachelor's Degree from Allied Sciences with CPC certification
• Must be willing to work onsite

Office Location:

• Manila : Cotiviti Office located at 15th Floor, Robinsons Cyberscape Gamma, Topaz Rd, Ortigas Center, Pasig

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us.

The Inventory Planner is responsible for developing accurate sales forecasts, monitoring inventory health, and driving planning decisions across multiple territories and sales channels. This role serves as the link between sales, operations, and supply chain teams by translating historical performance, market trends, and business goals into actionable demand and inventory plans.

Who We’re Looking For:

• 3+ years of experience in Demand Planning, Inventory Planning, Sales Planning, Supply Chain Planning, or a related analytical role
• Strong experience with forecasting, demand planning, inventory analysis, and performance reporting
• Advanced proficiency in Microsoft Excel or Google Sheets
• Experience working with multiple sales channels, including e-commerce, wholesale, retail, or marketplace environments
• Ability to analyze large datasets and translate findings into actionable business recommendations
• Strong organizational skills with exceptional attention to detail
• Experience creating reports, dashboards, and KPI tracking tools for business stakeholders
• Excellent communication and cross-functional collaboration skills
• Experience with Shopify, Amazon Seller Central, ERP systems, inventory management systems, or reporting tools is highly preferred
• Background in consumer products, apparel, retail, e-commerce, or a related industry is preferred
• Available to work in US time zones (Graveyard shift in the Philippines)
• Available to start within 2 weeks from job offer

Technical Requirements:

• Comfortable in using time-trackers (e.g. Time Doctor)
• Own laptop/desktop, noise-cancelling headphones, and webcam
• Reliable internet connection (at least 50 Mbps)
• Available backup equipment in cases of power and internet outage

Why You’ll Love Working Here

Competitive Compensation

We offer a competitive monthly salary based on your experience and qualifications. This is a full-time role requiring a 40-hour work week, and we make sure your expertise is valued and your contributions are fairly rewarded.

Comprehensive Health Coverage:

Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.*

️ Paid Time Off and Sick Leave:

We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

Service Recognition and Rewards:

Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.

Director of Training & Quality | The Opportunity

The Director of Training and Quality for the Healthcare vertical in Teleperformance is a strategic leadership role responsible for overseeing the development and implementation of training programs and quality assurance processes. This position ensures that all employees are equipped with the necessary knowledge and skills to deliver exceptional service to healthcare clients, adhering to industry standards and compliance requirements

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Director of Training & Quality | The Responsibiliti

• es
  Leadership and Strategy: Develop and execute a comprehensive training and quality strategy aligned with the organization's goals and objectiv
• es.Training Program Development: Design, implement, and continuously improve training programs for new hires and existing employees, ensuring they meet the specific needs of the healthcare vertic
• al.Quality Assurance: Establish and maintain robust quality assurance processes to monitor and evaluate the performance of employees, ensuring compliance with healthcare regulations and client standar
• ds.Performance Metrics: Develop key performance indicators (KPIs) and metrics to measure the effectiveness of training programs and quality initiativ
• es.Team Management: Lead and mentor a team of training and quality professionals, providing guidance, support, and professional development opportuniti
• es.Stakeholder Collaboration: Collaborate with internal and external stakeholders, including clients, to understand their needs and ensure the delivery of high-quality servic
• es.Compliance and Regulatory Adherence: Ensure that all training and quality processes comply with healthcare industry regulations and standar
• ds.Continuous Improvement: Implement continuous improvement initiatives to enhance training methods, materials, and quality assurance process
• es.Reporting and Documentation: Prepare and present regular reports on training and quality performance to senior management and clien

ts.
Director of Training & Quality | The Qualificat

• ions
  Educational Background: Bachelor's degree in Healthcare Management, Business Administration, or a related field. A master's degree is prefe
• rred.Experience: Minimum of 10 years of experience in training and quality management within the BPO industry, specifically in the healthcare vert
• ical.Leadership Skills: Proven ability to lead, inspire, and motivate a team of professio
• nals.Healthcare Knowledge: In-depth understanding of healthcare industry standards, compliance requirements, and best pract
• ices.Training Expertise: Extensive experience in designing and delivering effective training prog
• rams.Quality Assurance Proficiency: Strong knowledge of quality assurance methodologies and t
• ools.Analytical Skills: Ability to analyze data and metrics to drive decision-making and continuous improve
• ment.Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and conci
• sely.Problem-Solving Abilities: Strong problem-solving and critical-thinking sk
• ills.Client Relationship Management: Experience in managing client relationships and expectat
• ions.Adaptability: Ability to adapt to changing business needs and industry tr
• ends.Technology Proficiency: Familiarity with training and quality management software and t

ools.
Pre-Employment Scre

enings
In accordance with Teleperformance policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list scr

eening.
Important | Policy on Unsolicited Third-Party Candidate Sub

missions
TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Such applications will not be considered, and no contractual association shall be established through such sub

missions.
Is There a F

ine Print?
No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other d

Job description:

We’re Hiring: Quality Analyst (Healthcare Service Desk)

Work Where People Matter

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people-first
• Health coverage you can count on
• Rewards when you refer friends to join the team

Your Day-to-Day

• Roles & Responsibilities

Transactional Quality

• Review calls / emails / chat interactions / tickets to measure Associate actions based on client and quality standards.
• Ensure that all associate interactions comply with internal and regulatory standards.
• Provide constructive feedback to Associates to aid in improving performance.
• Maintain accurate records of evaluations and feedback provided.
• Facilitate QA Talk Sessions to educate associates on quality standards and best practices.
• Maintain high standards of quality service across the organization.

Performance Analytics and Process Improvement

• Identify root cause and spot trends and areas where customer / quality of service can be improved.
• Create detailed reports on quality and customer experience metrics
• Present findings to stakeholders (internal and external Clients)
• Identify and provide process recommendations to reduce customer effort / improve customer experience.
• Create process map and identify gaps and pain points
• Present process recommendation changes to stakeholders (internal and external Clients)
• Design and implement quality metrics and dashboards to track performance.
• Automation Tools Management and Syntax creation/generation

Risk Management

• Identifying risks based on SOW requirements on KPIs and Quality and Compliance requirements on campaigns supported

What We’re Looking For

• English Language Certification such as IELTS, TOEIC, or TOEFL
• Excellent oral, written, and interpersonal communication skills
• Exceptional listening and analytical abilities
• Intermediate-level proficiency in MS Office applications
• Strong attention to detail and accuracy in work
• Quality Analyst for Healthcare Service Desk (non-negotiable requirement)

Work Setup

Location: 6th Floor, eBloc 3, IT Park, Lahug, Cebu City

Shift: Shifting

About Tech Mahindra Philippines

We’re a global provider of IT and business process services, helping industries like telecommunications, healthcare, retail, banking, e-commerce, travel, and logistics. In the Philippines, we’re home to thousands of talented professionals who value growth, diversity, and teamwork.

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