29 jobs in Risewave Consulting, Inc.
Travel Claims Associate
Posted today
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Job Description
Job Summary
We are seeking a detail-oriented Travel Claims Processor – Health to join our team. In this role, you will be responsible for reviewing and processing medical claims submitted under travel insurance policies. You will assess claim eligibility, verify supporting documentation, and ensure claims are processed accurately, efficiently, and in compliance with company policies and regulatory requirements. You will work closely with customers, healthcare providers, assistance partners, and internal teams to deliver timely claim resolutions and exceptional customer service.
Key Responsibilities
- Review, assess, and process medical claims submitted under travel insurance policies.
- Verify claim eligibility by reviewing policy coverage, medical documentation, travel details, and supporting records.
- Collect, validate, and organize required documents, including medical reports, hospital bills, receipts, travel itineraries, and claim forms.
- Accurately enter and maintain claims information within the claims management system.
- Identify discrepancies, incomplete documentation, or potential fraudulent claims, escalating complex cases when appropriate.
- Conduct initial investigations and request additional information from customers, healthcare providers, or assistance partners as needed.
- Coordinate with healthcare providers, medical assistance companies, internal departments, and third-party vendors to facilitate timely claim resolution.
- Respond to customer inquiries regarding claim status, required documentation, coverage, and processing timelines.
- Maintain accurate claim records while ensuring confidentiality of sensitive customer and medical information.
- Ensure all claims are processed in accordance with travel insurance policy terms, company procedures, regulatory requirements, and quality standards.
- Contribute to continuous process improvements that enhance operational efficiency and customer experience.
Qualifications
- Bachelor's degree in any field.
- Previous experience in travel insurance claims, health/medical claims, insurance operations, claims processing, or customer service is preferred.
- Experience handling medical documentation, healthcare claims, or insurance reimbursements is an advantage.
- Strong attention to detail and excellent organizational skills.
- Good verbal and written communication skills.
- Ability to manage confidential medical and customer information with professionalism and discretion.
- Proficiency in claims management systems and Microsoft Office applications.
- Knowledge of travel insurance, medical claims processing, or insurance policy interpretation is an advantage.
Preferred Skills
- Strong analytical and problem-solving skills with the ability to assess claim eligibility and supporting documentation.
- Ability to prioritize multiple claims while maintaining accuracy and meeting service level agreements (SLAs).
- Customer-focused mindset with excellent interpersonal and communication skills.
- Ability to collaborate effectively with healthcare providers, assistance companies, and cross-functional teams.
- Knowledge of travel insurance benefits, medical terminology, and claims adjudication is highly desirable.
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Bookkeeper
Posted 1 day ago
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Job Description
Are you experienced in managing bookkeeping for multiple clients? Join our growing accounting team and work with international businesses in a collaborative, fast-paced environment.
What you'll do:
- Manage bookkeeping for multiple client accounts
- Process AP/AR and perform bank & credit card reconciliations
- Maintain accurate books using QuickBooks Online and Xero
- Process vendor invoices through Bill.com
- Prepare month-end workpapers and support close activities
- Work closely with accountants to ensure accurate financial reporting
What we're looking for:
- 2+ years of bookkeeping experience supporting multiple clients
- Strong QuickBooks Online experience (required)
- Experience with Xero, Bill.com, and QuickBooks Enterprise is a plus
- Strong understanding of AP/AR, reconciliations, and month-end close
- Excellent attention to detail and organizational skills
- Comfortable working in a fast-paced, deadline-driven environment
- Willing to work the night shift
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Change Management & Communications Senior Associate
Posted 1 day ago
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Job Description
Our client is looking for a Change & Communications Senior Associate to support organizational transformation initiatives by driving effective change management and strategic communications. This role is ideal for professionals who are passionate about employee engagement, stakeholder communications, and helping organizations successfully adopt change.
You will work closely with business leaders and project teams to develop change strategies, execute communication plans, and support employees throughout transformation initiatives.
Key Responsibilities
- Manage the day-to-day coordination of the Change Agent Program, ensuring change champions are equipped, engaged, and supported.
- Develop and execute end-to-end change management and communication plans aligned with transformation initiatives.
- Create engaging communication materials including emails, leadership messages, presentations, FAQs, and internal communications.
- Develop and implement change management strategies that support organizational transformation.
- Design communication plans that effectively engage stakeholders and facilitate smooth transitions.
- Assess organizational change readiness and identify potential risks or resistance to change.
- Partner with stakeholders to develop tailored solutions that improve employee engagement and workforce effectiveness.
- Support cultural transformation initiatives that encourage adoption of new ways of working.
- Analyze data and stakeholder feedback to inform communication and change strategies.
- Apply creative approaches to deliver clear, engaging, and impactful communications.
- Guide stakeholders through change by managing expectations and promoting adoption.
- Facilitate training sessions and workshops to prepare employees for successful implementation of change initiatives.
Qualifications
- Bachelor's Degree in any relevant discipline.
- Minimum 3 years of experience in Change Management, Organizational Change, Internal Communications, or a related field.
- Comfortable engaging with individuals and senior stakeholders to gather feedback and provide project updates.
- Excellent written, editing, presentation, and verbal communication skills.
- Strong English communication skills, both written and spoken.
Preferred Skills & Experience
- Change Management
- Internal & Corporate Communications
- Communication Strategy Development
- Stakeholder Engagement
- Organizational Change & Culture Transformation
- Employee Engagement
- Communications Planning
- Workshop & Training Facilitation
- Analytical Thinking & Problem Solving
- Creative Content Development
- Organizational Behavior
- Active Listening and Feedback Management
- Learning Agility and Adaptability
Why Join?
This is an excellent opportunity to contribute to large-scale transformation initiatives, partner with diverse stakeholders, and make a meaningful impact by helping organizations successfully navigate change while fostering employee engagement and adoption.
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Digital & Business Transformation Senior Manager
Posted 1 day ago
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Job Description
Our client is seeking an experienced Digital & Business Transformation Senior Manager to lead enterprise-wide transformation initiatives, drive innovation, and accelerate the adoption of AI, automation, and data-driven solutions across the organization.
This is a strategic leadership role for someone who is passionate about transforming business operations through emerging technologies while partnering with senior stakeholders to deliver measurable business impact.
Key Responsibilities
- Serve as the primary point of contact for Digital Transformation, AI, Automation, and Innovation initiatives.
- Lead enterprise transformation programs from strategy through execution.
- Develop and present digital transformation roadmaps to executive stakeholders.
- Establish governance frameworks for AI adoption, responsible AI practices, data privacy, security, and risk management.
- Drive the design and implementation of data-driven solutions that generate actionable business insights.
- Lead automation initiatives to improve operational efficiency and streamline business processes.
- Utilize tools such as Power BI and Alteryx to enhance analytics, reporting, and decision-making.
- Oversee offshore and cross-functional teams to ensure successful project delivery.
- Apply Agile methodologies to drive continuous improvement and innovation.
- Develop automation frameworks and scalable digital solutions.
- Conduct business analysis to identify opportunities for process optimization and transformation.
- Manage project planning, scope, timelines, resources, and risk mitigation.
- Coach and mentor teams while fostering a collaborative, high-performing culture.
- Engage stakeholders to validate business outcomes and continuously refine solutions based on feedback.
Qualifications
- Bachelor's Degree in any relevant discipline.
- Minimum 12 years of professional experience , with significant exposure to digital transformation, business transformation, or technology consulting.
- Excellent verbal and written English communication skills.
- Proven experience leading large-scale digital transformation initiatives and managing senior stakeholders.
Required Technical Expertise
- Generative AI
- Large Language Models (LLMs)
- AI Agents & Multi-Agent Systems
- Prompt Engineering
- AI Governance
- Data Privacy & Risk Management
Preferred Skills & Experience
- Agile and Scrum Project Management
- Business Process Automation
- Workflow Automation
- Alteryx
- Power BI
- Data Analytics & Predictive Modeling
- Automation Framework Development
- Managing Offshore or Global Delivery Teams
- Business Analysis
- Strategic Thinking and Problem Solving
Why Join?
This opportunity offers the chance to lead high-impact digital transformation initiatives, influence enterprise strategy, and shape the future of AI, automation, and innovation within a global organization while working alongside senior leaders and high-performing teams.
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Revenue Cycle Managed Services Senior Associate
Posted 1 day ago
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Job Description
Job description:
Are you an experienced healthcare revenue cycle professional with a strong background in Coding Denials, Hospital Billing, and Team Leadership ? We're looking for a Revenue Cycle Managed Services Senior Associate to lead a high-performing Accounts Receivable team and drive operational excellence in a fast-paced healthcare environment.
Key Responsibilities
- Supervise and manage a team of Accounts Receivable callers to achieve departmental goals and performance metrics.
- Provide coaching, guidance, and mentorship to develop team capabilities and improve performance.
- Conduct regular team meetings and one-on-one coaching sessions to drive accountability and engagement.
- Monitor team performance, identify improvement opportunities, and implement action plans.
- Foster a collaborative and positive work environment that promotes continuous learning.
- Oversee the Accounts Receivable process to ensure timely and accurate follow-up on coding denials and hospital billing accounts.
- Collaborate with internal and external stakeholders to ensure alignment on operational objectives and service delivery.
- Support continuous process improvements to enhance productivity and operational efficiency.
Qualifications
- Bachelor's Degree required.
- 4–8 years of experience in Healthcare Revenue Cycle Management.
- Hands-on experience in Coding Denials and Hospital Billing .
- Proven experience leading, coaching, or managing teams.
- Excellent oral and written English communication skills.
Preferred Qualifications
- Strong knowledge of medical billing, insurance claims processing, and revenue cycle operations.
- Experience using healthcare billing systems and Microsoft Office applications.
- Excellent analytical, problem-solving, and organizational skills.
- Knowledge of healthcare regulatory and compliance requirements.
- Ability to collaborate effectively with cross-functional teams and stakeholders to drive operational excellence.
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Executive Assistant
Posted 1 day ago
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Job Description
We are hiring Admin Executive – Senior Associates to support multiple stakeholders in a fast-paced corporate environment. This role is part of the Assistants and Office Support team and focuses on delivering high-quality administrative and executive support. The ideal candidate is highly organized, service-oriented, and experienced in managing calendars, coordinating travel, and supporting senior leaders in a global or multinational setting.
Work Setup : 100% Onsit
Key Responsibilities
- Provide day-to-day administrative and executive support to multiple stakeholders, including Managing Director
- Manage complex calendars, schedule meetings, and coordinate appointments across teams and time zone
- Arrange domestic and international travel, including flights, accommodations, and transportation
- Support relationship management with internal and external stakeholders
- Ensure smooth coordination of business activities in a fast-paced environment
- Maintain accurate records, documentation, and correspondence
- Assist in implementing changes in tools, processes, and office procedures
- Deliver proactive, high-quality customer service support
- Collaborate with cross-functional teams to ensure operational efficiency
Qualifications
Bachelor’s degree required
- At least 3 years of experience as an Executive Assistant, Virtual Assistant, or in a strong administrative support role
- Minimum of 2 years of relevant experience in customer service, administration, or transferable support r oles
- Proven experience managing executive calendars and complex scheduling
- Hands-on experience coordinating domestic and international travel arrangements
- Experience supporting at least multiple senior leaders or Managing Directors
- Excellent oral and written English communication skills
- Highly proficient in Microsoft Office Suite, especially Outlook (assessment required)
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Experience supporting international clients or working in a multinational environment is highly preferred
- Exposure to a well-known or global company is an advantage
- Willing to work onsite on a day shift schedule
Preferred Skills
Bachelor’s degree in Business Administration or related field
Strong customer service mindset with a proactive and professional attitude
Excellent interpersonal and communication skills
Proficiency in Microsoft Office, Outlook, and Microsoft Teams
Interest in digital tools, systems, and technology trends
Strong problem-solving skills and sound judgment
Ability to work independently and collaboratively in a team environment
High level of discretion and attention to detail
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Project Manager (Accounting/Finance)
Posted 2 days ago
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Job Description
Step into a pivotal role within our innovative global hub, focused on actively supporting diverse operations from Advisory to Assurance, Tax, and Business Services. In this dynamic environment, you will engage in challenging projects and provide distinctive, high-quality, and innovative services to support key business engagements. You will also participate in digitally enabled training programs designed to rapidly grow your technical and professional skills.
As a key member of our Corporate Affairs and Communication team, you will lead the planning, organizing, and successful execution of projects that drive impactful change. In this Manager-level role, you will supervise and develop talented teams, maintain top-tier quality deliverables, cultivate meaningful stakeholder relationships, and navigate complex business challenges. This position offers the unique opportunity to enhance your leadership skills, engage in diverse projects, and collaborate across a global network of professionals.
Key Responsibilities
- Project Leadership: Oversee the strategic planning, organizing, and end-to-end execution of significant corporate projects.
- Team Development: Supervise, mentor, and coach team members to secure high-quality deliverables and support their professional growth.
- Relationship Management: Cultivate and maintain powerful, trust-based relationships with clients, partners, and key stakeholders.
- Problem Solving: Navigate, analyze, and address complex organizational and project challenges effectively.
- Global Collaboration: Partner and collaborate seamlessly with a diverse, global network of business professionals.
- Change Management: Implement structured strategies to drive impactful and lasting organizational change.
- Quality Assurance: Uphold strict adherence to elevated standards of project deliverables and operational excellence.
Minimum Qualifications
- Education: Bachelor’s Degree.
- Experience: Minimum of 7 years of professional experience in Project Management .
- Language: Oral and written proficiency in English is strictly required.
Position Details
- Work Location: Meralco Avenue, Pasig City
- Work Setup: Hybrid (2–3x RTO per week)
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Admin Executive Assistant - Senior Associate
Posted 2 days ago
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Job Description
We are hiring Admin Executive – Senior Associates to support multiple stakeholders in a fast-paced corporate environment. This role is part of the Assistants and Office Support team and focuses on delivering high-quality administrative and executive support. The ideal candidate is highly organized, service-oriented, and experienced in managing calendars, coordinating travel, and supporting senior leaders in a global or multinational setting.
Work Setup : 100% Onsit
Key Responsibilities
- Provide day-to-day administrative and executive support to multiple stakeholders, including Managing Director
- Manage complex calendars, schedule meetings, and coordinate appointments across teams and time zone
- Arrange domestic and international travel, including flights, accommodations, and transportation
- Support relationship management with internal and external stakeholders
- Ensure smooth coordination of business activities in a fast-paced environment
- Maintain accurate records, documentation, and correspondence
- Assist in implementing changes in tools, processes, and office procedures
- Deliver proactive, high-quality customer service support
- Collaborate with cross-functional teams to ensure operational efficiency
Qualifications
Bachelor’s degree required
- At least 3 years of experience as an Executive Assistant, Virtual Assistant, or in a strong administrative support role
- Minimum of 2 years of relevant experience in customer service, administration, or transferable support r oles
- Proven experience managing executive calendars and complex scheduling
- Hands-on experience coordinating domestic and international travel arrangements
- Experience supporting at least multiple senior leaders or Managing Directors
- Excellent oral and written English communication skills
- Highly proficient in Microsoft Office Suite, especially Outlook (assessment required)
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Experience supporting international clients or working in a multinational environment is highly preferred
- Exposure to a well-known or global company is an advantage
- Willing to work onsite on a day shift schedule
Preferred Skills
Bachelor’s degree in Business Administration or related field
Strong customer service mindset with a proactive and professional attitude
Excellent interpersonal and communication skills
Proficiency in Microsoft Office, Outlook, and Microsoft Teams
Interest in digital tools, systems, and technology trends
Strong problem-solving skills and sound judgment
Ability to work independently and collaboratively in a team environment
High level of discretion and attention to detail
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Executive Assistant - Senior Associate
Posted 2 days ago
Job Viewed
Job Description
We are hiring Admin Executive – Senior Associates to support multiple stakeholders in a fast-paced corporate environment. This role is part of the Assistants and Office Support team and focuses on delivering high-quality administrative and executive support. The ideal candidate is highly organized, service-oriented, and experienced in managing calendars, coordinating travel, and supporting senior leaders in a global or multinational setting.
Work Setup : 100% Onsit
Key Responsibilities
- Provide day-to-day administrative and executive support to multiple stakeholders, including Managing Director
- Manage complex calendars, schedule meetings, and coordinate appointments across teams and time zone
- Arrange domestic and international travel, including flights, accommodations, and transportation
- Support relationship management with internal and external stakeholders
- Ensure smooth coordination of business activities in a fast-paced environment
- Maintain accurate records, documentation, and correspondence
- Assist in implementing changes in tools, processes, and office procedures
- Deliver proactive, high-quality customer service support
- Collaborate with cross-functional teams to ensure operational efficiency
Qualifications
Bachelor’s degree required
- At least 3 years of experience as an Executive Assistant, Virtual Assistant, or in a strong administrative support role
- Minimum of 2 years of relevant experience in customer service, administration, or transferable support r oles
- Proven experience managing executive calendars and complex scheduling
- Hands-on experience coordinating domestic and international travel arrangements
- Experience supporting at least multiple senior leaders or Managing Directors
- Excellent oral and written English communication skills
- Highly proficient in Microsoft Office Suite, especially Outlook (assessment required)
- Strong organizational skills, attention to detail, and ability to manage multiple priorities
- Experience supporting international clients or working in a multinational environment is highly preferred
- Exposure to a well-known or global company is an advantage
- Willing to work onsite on a day shift schedule
Preferred Skills
Bachelor’s degree in Business Administration or related field
Strong customer service mindset with a proactive and professional attitude
Excellent interpersonal and communication skills
Proficiency in Microsoft Office, Outlook, and Microsoft Teams
Interest in digital tools, systems, and technology trends
Strong problem-solving skills and sound judgment
Ability to work independently and collaboratively in a team environment
High level of discretion and attention to detail
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General Manager / Country Leader (FMCG)
Posted 3 days ago
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Job Description
Our client, a leading and fast-growing organization, is seeking an experienced Country Head (Operations / General Management) to lead and oversee its Philippine operations. This executive leadership role is responsible for driving operational excellence, business performance, and organizational growth while ensuring the successful execution of strategic initiatives.
Key Responsibilities
- Lead the overall country operations and ensure alignment with the organization's strategic objectives.
- Drive operational excellence through process optimization, performance management, and continuous improvement initiatives.
- Oversee end-to-end business operations, ensuring efficiency, productivity, and service excellence.
- Partner with cross-functional leaders across Sales, Commercial, Supply Chain, Finance, HR, and other key business units to achieve business goals.
- Develop and execute operational strategies that support sustainable business growth and profitability.
- Build, mentor, and lead high-performing leadership teams while fostering a culture of collaboration, accountability, and innovation.
- Manage budgets, operational KPIs, resource planning, and overall business performance.
- Ensure strong governance, compliance, and risk management across all operational functions.
- Identify opportunities to improve customer experience, operational efficiency, and organizational effectiveness.
- Serve as a key member of the executive leadership team, providing strategic insights and recommendations to senior stakeholders.
Qualifications
- Proven experience as a Country Head, Country Director, General Manager, Chief Operating Officer (COO), Managing Director, or in a similar executive leadership role.
- Strong background in the FMCG industry is required.
- Demonstrated success in leading large-scale operations with full business and operational accountability.
- Extensive experience managing cross-functional teams, including Operations, Supply Chain, Commercial, Finance, and HR.
- Strong strategic planning, business transformation, and operational excellence experience.
- Proven ability to drive business growth, operational improvements, and organizational transformation.
- Excellent leadership, stakeholder management, communication, and decision-making skills.
- Bachelor's degree required; an MBA or other postgraduate qualification is an advantage.
Why Join?
- Executive leadership role with significant business impact.
- Opportunity to lead and transform country operations for a leading organization.
- Competitive executive compensation and comprehensive benefits.
- High visibility with senior leadership and opportunities to influence strategic business decisions.
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