Cyberbacker - Voice and Non-Voice

Pasig City, National Capital Region Cyberbacker Careers

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Job Description

RESPONSIBILITIES:
br>Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.


REQUIREMENTS:

Ability to work independently and solve problems proactively.
A team player mindset, with a positive attitude and strong work ethic.
Strong organizational and time management skills.
Knowledge of digital tools and software such as Google Workspace and Zoom.


GENERAL REQUIREMENTS:

Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam


DEVICE SPECIFICATIONS:

Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available


NETWORK REQUIREMENTS:

10 Mbps DSL or Fiber Internet connection - USB sticks, signal-based, and wireless connections are not allowed


BENEFITS:

Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
Health Care
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
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Job Description

Office Address: 67783 Robinsons Summit Center Ayala Ave., Makati City
br>Great level of understanding of English, capable of working with English tooling and
● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy < r>
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Customer Support Associate

Makati, National Capital Region Dempsey Resource Management Inc.

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JOB DESCRIPTION
We’re hiring passionate Customer Support Associates for a world-class Fintech client in Makati! Be part of a dynamic team providing world-class service via phone, email, and chat. Ideal candidates are friendly, analytical, and eager to help customers while thriving in a fast-paced startup environment. br>
QUALIFICATIONS
• Bachelor’s degree preferred
• Excellent English communication skills (written and verbal) with neutral American accent < r>• Strong analytical thinking and attention to detail < r>• Adaptable to fast-paced and constantly changing environments < r>• Growth mindset and willingness to continuously learn < r>• Team player with a positive, empathetic, and solutions-oriented attitude < r>• Basic tech skills – comfortable navigating apps on computers and smartphones
• Willing to work on a flexible schedule < r>
RESPONSIBILITIES
• Provide customer support via chat, email, and phone in a professional and timely manner < r>• Deliver accurate resolutions using internal tools, knowledge base, and team coordination < r>• Build strong rapport with customers through active listening and empathy < r>• Escalate complex issues appropriately and follow through on resolutions < r>• Log interactions and help maintain internal knowledge bases < r>• Take part in daily huddles, coaching, and ongoing training for continuous improvement < r>• Collaborate with internal departments to improve customer experience < r>• Go the extra mile to exceed expectations and ensure customer satisfaction < r>
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Customer Support Associate

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What You'll Get To Do:
● Create a wonderful customer experience as you understand that making a customer happy is br>crucially important to a business's success
● Be creative, friendly, and solution-oriented with customers and colleagues < r>● Look for ways to constantly improve processes < r>● Contribute to making the best working environment for yourself and your co-workers by being < r>the best self
● Understand the need to meet expectations, rise above them, and go that extra mile for < r>customers
● Be honest, able to own up to your mistakes, and never break promises < r>● Provide world-class customer support via chat, email, phone < r>● Work with the client’s internal teams to provide the best possible resolutions to the customer
thorough responses to customer queries
A Day in the Life of a CS Agent
● Start your day by logging into your systems and reading over all relevant updates < r>● Daily huddle, to discuss new updates < r>● Log into your shift according to your schedule: < r>○ Phone or Live chat shift < r>■ Be available for live contacts to come in < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
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■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
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Ortigas, National Capital Region Sapient Global Services

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Job Description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>

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Job Description

Qualifications:
• Great level of understanding of English, capable of working with English tooling and br>• Knowledge Base < r>• Ability to multi-task and take responsibility in challenging situations < r>• Able to adjust to a fast-paced environment / constan changes < r>• Basic Computer skills with a typing speed of 40 WPM 100% accuracy < r>
Fresh Graduate of Senior High School Graduate
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Job Description

WE NEED 150 CSA URGENT!
br>Salary Range: 25k
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Job Description

CUSTOMER SUPPORT ASSOCIATE - 25k
br>The ideal candidate will have.
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About the latest Customer support Jobs in Pasig city !

Customer Support Specialist

San Pedro, Laguna Yngen Datacom Corp

Posted today

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Job Description

Support our B2B customers in their Business Travels
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- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!

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- Bachelor's (preferred)

**Experience**:

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Shift availability:

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Job Description

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Customer Support - Collections Specialist

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Posted 3 days ago

Job Viewed

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Job Description

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