476 Customer Support jobs in Pasig City
Cyberbacker - Voice and Non-Voice
Job Viewed
Job Description
br>Transcription: Listen to live or recorded calls and take notes of key points discussed.
Call Preparation: Prepare daily call lists, meeting agendas, and materials as needed, ensuring participants have the necessary information.
Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
REQUIREMENTS:
Ability to work independently and solve problems proactively.
A team player mindset, with a positive attitude and strong work ethic.
Strong organizational and time management skills.
Knowledge of digital tools and software such as Google Workspace and Zoom.
GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
DEVICE SPECIFICATIONS:
Intel core i3 (6th to 12th gen), i5, i7, or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available
NETWORK REQUIREMENTS:
10 Mbps DSL or Fiber Internet connection - USB sticks, signal-based, and wireless connections are not allowed
BENEFITS:
Legit Work from Home - Avoid the hassle of the traffic
No experience is required - Fresh Graduates, Students, and undergraduates are accepted
Job Security and Stability
Potential Income up to $1500 per month
Training is provided with Allowance
Personal and Career Growth - Self-development and Promotion
Great Team Culture - Core Values: Relationship, Growth, Fun and Abundance
Health Care
PTO Provided
Profit Share - Retirement Plan
Chance of an all-expense-paid trip to the US
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Customer Support Associate
Posted 6 days ago
Job Viewed
Job Description
br>Great level of understanding of English, capable of working with English tooling and
● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy < r>
- Fresh Graduate of Senior High
- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
WORK SALARY: 25k
NOTE: THIS IS DIRECT HIRE AND NOT UNDER AGENCY
Customer Support Associate
Posted 15 days ago
Job Viewed
Job Description
We’re hiring passionate Customer Support Associates for a world-class Fintech client in Makati! Be part of a dynamic team providing world-class service via phone, email, and chat. Ideal candidates are friendly, analytical, and eager to help customers while thriving in a fast-paced startup environment. br>
QUALIFICATIONS
• Bachelor’s degree preferred
• Excellent English communication skills (written and verbal) with neutral American accent < r>• Strong analytical thinking and attention to detail < r>• Adaptable to fast-paced and constantly changing environments < r>• Growth mindset and willingness to continuously learn < r>• Team player with a positive, empathetic, and solutions-oriented attitude < r>• Basic tech skills – comfortable navigating apps on computers and smartphones
• Willing to work on a flexible schedule < r>
RESPONSIBILITIES
• Provide customer support via chat, email, and phone in a professional and timely manner < r>• Deliver accurate resolutions using internal tools, knowledge base, and team coordination < r>• Build strong rapport with customers through active listening and empathy < r>• Escalate complex issues appropriately and follow through on resolutions < r>• Log interactions and help maintain internal knowledge bases < r>• Take part in daily huddles, coaching, and ongoing training for continuous improvement < r>• Collaborate with internal departments to improve customer experience < r>• Go the extra mile to exceed expectations and ensure customer satisfaction < r>
SALARY
Up to ₱25,000/month + ₱20,000 Sign-On Bonus
Customer Support Associate
Posted 17 days ago
Job Viewed
Job Description
● Create a wonderful customer experience as you understand that making a customer happy is br>crucially important to a business's success
● Be creative, friendly, and solution-oriented with customers and colleagues < r>● Look for ways to constantly improve processes < r>● Contribute to making the best working environment for yourself and your co-workers by being < r>the best self
● Understand the need to meet expectations, rise above them, and go that extra mile for < r>customers
● Be honest, able to own up to your mistakes, and never break promises < r>● Provide world-class customer support via chat, email, phone < r>● Work with the client’s internal teams to provide the best possible resolutions to the customer
thorough responses to customer queries
A Day in the Life of a CS Agent
● Start your day by logging into your systems and reading over all relevant updates < r>● Daily huddle, to discuss new updates < r>● Log into your shift according to your schedule: < r>○ Phone or Live chat shift < r>■ Be available for live contacts to come in < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>○ Email shift < r>■ Work through the email queue from the oldest emails to the newest < r>■ Help customers by understanding their queries and providing solutions < r>■ Searching the Knowledgebase and FAQ for relevant information to provide < r>solutions
■ Communicate with Operations or KYC teams through the internal ticketing < r>system, if the case needs their input
■ Escalate tickets to the internal team, if needed < r>● Attend any coaching sessions set up by your Team Lead or QA. < r>● Attend any improvement training set up by the client < r>The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>
● Problem-solving mindset with strong attention to detail < r>● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
Customer Support Agent.
Posted 19 days ago
Job Viewed
Job Description
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• At least 18 years old and above < r>• High school or senior high school graduates are welcome to apply < r>• With or Without work/BPO experience < r>• With good communication skills < r>• Computer Literate < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Customer Support Associate
Posted 21 days ago
Job Viewed
Job Description
• Great level of understanding of English, capable of working with English tooling and br>• Knowledge Base < r>• Ability to multi-task and take responsibility in challenging situations < r>• Able to adjust to a fast-paced environment / constan changes < r>• Basic Computer skills with a typing speed of 40 WPM 100% accuracy < r>
Fresh Graduate of Senior High School Graduate
- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO -CAN START ASAP
Express Hiring every Saturday 10:00 AM to 6:00 PM (Robinson's Ayala, Makati City)
Virtual Interview open Monday to Friday
10:00 AM to 5:00 PM
Starting Salary Php 20 000 to Php 25 000 plus other benefits
Customer Support Associate
Posted 24 days ago
Job Viewed
Job Description
br>Salary Range: 25k
Location: Onsite at Ayala Ave., Makati City
Schedule: Shifting (Day, Mid and Night)
Qualifications:
● fresh graduate will be considered < r>● Amenable person < r>● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>● Problem-solving mindset with strong attention to detail < r>● Ability to take ownership of contact to provide resolution to client < r>● Ability to provide and receive feedback (it’s a two-way street)
Customer Support Associate
Posted 26 days ago
Job Viewed
Job Description
br>The ideal candidate will have.
● Great level of understanding of English, capable of working with English tooling and < r>● Knowledge Base < r>● Ability to multi-task and take responsibility in challenging situations < r>● Able to adjust to a fast-paced environment / constant changes < r>● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy < r>
- Fresh Graduate of Senior High
- High School Graduate or Degree Holder
- Candidate with 6 months Experience in BPO
Be The First To Know
About the latest Customer support Jobs in Pasig city !
Customer Support Specialist
Posted today
Job Viewed
Job Description
- Liaise with suppliers and partners to resolve booking issues
- Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requests
- Addressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!
- Help define and establish best practices together with the rest of the team in sales, operations, and customer care
- Stay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!
**Qualifications**:
- Customer service background in Hospitality - hotels, travel agencies, airlines, offices
- at least 1-year of experience in a similar position
- Excellent communication skills in Business English, spoken and written
- Proven experience going above and beyond to provide an amazing service that helps customers, ideally within a client-facing role
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php24,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- San Pedro, Laguna: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
- Day Shift (preferred)
Customer Support Representative
Posted today
Job Viewed
Job Description
- Build and maintain customer satisfaction by providing real-time professional and efficient customer support
- Document user feedback and suggestions
- Monitor all games, conduct investigations, and escalate game issues
- Gather customer data and generate accurate monthly reports
- Identify new methods to further improve users' customer support experience
- Represent the company, as needed, in events to strengthen the offline presence
**Requirements**:
- Graduate of any 4-year course
- Good command of the English language
- Strong verbal and written communication skills
- Preferably with a basic customer service experience
- Knowledge in MS Office and G Suite
- High sense of responsibility, detail-oriented, and a good team player
- Outgoing, personable, and aggressive personality
- Willing to work onsite in Makati City
- Willing to work Sunday to Friday
- Fresh graduates/Entry level applicants are accepted
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Support - Collections Specialist
Posted 3 days ago
Job Viewed
Job Description
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!