Sales Associate

Full Job Description

Sales Associate Duties & Responsibilities

Greets customers and makes them feel comfortable
Interacts with customers, offering assistance and responding to queries about products and purchases
Provides recommendations according to customer needs or preferences
Locates merchandise for customers and places orders, where necessary
Introduces promotions and new products to customers
Operates cash register and handles cash payments and credit card processing
Handles refunds, exchanges and returns
Documents sales by updating customer records
Stays up to date with sales trends for better service and achievement of sales
Alerts the management of potential security issues