Japanese-Service Delivery Lead
Job Details
Full Job Description
Company Information J-K Network Services
Website:
One of the Top BPO Companies in the Philippines
located in Manila and Cebu City. This consulting company is known to
provide customer service to companies around the world.
Job Description • Responsible for daily operational
performance management and ensure both contractual and operational
KPIs are met
• Act as point-of-contact of the company and the
client in the following areas, but not limited to, billing, credit
management, cash applications, order management, and collections
•
Act as an escalation point for all Order-to-Cash related issues raised
by the client.
• Communication with the client to ensure that the
AR department complies with the latest changes in the procedures
Job Qualifications • Open for JLPT N2 Passer or
level
• Japanese National can speak English
• Open for Japanese
nationals who are currently in the Philippines.
• Must have
managerial experience (Minimum of 4 years)
• Must have BPO/Shared
Service experience
Highest Education Attainment College Graduate
How to apply to this job For
interested applicants you may send your resume to
Contact us
through:
Mobile numbers:
Globe: 09171741233
Sun :
0932-461-0812
Landline: (02) 8245 2829
LINE:
live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
look for: Guizelle