Customer Service Representative

Job Details

Lubao, Pampanga, Philippines
Pampanga II Electric Cooperative, Inc.
16.04.2024
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Full Job Description

  • Handle customer inquiries and provide timely and accurate responses
  • Assist customers with billing, service requests, and complaints
  • Maintain customer accounts and update relevant information
  • Collaborate with internal teams to resolve issues and ensure customer satisfaction
  • Provide support during power outages and emergencies

Requirements:

  • High school diploma or equivalent
  • Proven experience in customer service or call center environment
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in using customer service software and tools
  • Job Information Industry

    Customer Service

    Work Experience

    Minimum 2 years of experience in customer service or related field

    Job Type

    Hybrid

    Job Location

    San Nicolas, Lubao

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