Customer Service Representative
Job Details
Lubao, Pampanga, Philippines
Pampanga II Electric Cooperative, Inc.
16.04.2024
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Full Job Description
- Handle customer inquiries and provide timely and accurate responses
- Assist customers with billing, service requests, and complaints
- Maintain customer accounts and update relevant information
- Collaborate with internal teams to resolve issues and ensure customer satisfaction
- Provide support during power outages and emergencies
Requirements:
- High school diploma or equivalent
- Proven experience in customer service or call center environment
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in using customer service software and tools
Job Information Industry
Customer Service
Work ExperienceMinimum 2 years of experience in customer service or related field
Job TypeHybrid
Job LocationSan Nicolas, Lubao
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Customer Service Representative
Pampanga II Electric Cooperative, Inc.
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