Customer Service Representative (CSR)

Job Details

Philippines
Care Technologies
23.04.2024
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Full Job Description

Posted 3 days ago and deadline of application is on 12 Jan

Recruiter was hiring 2 days ago

Job Description
  • Enter new customer information into system
  • Informs clients by
    • explaining procedures;
    • answering questions;
    • providing information.
  • Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.
  • Provides answers to clients by identifying problems
    • researching answers
    • guiding client through corrective steps.
Minimum Qualifications
  • Customer service experience in any industry is a plus but not required.
  • Previous customer service background is also a plus.
    • Fresh graduates are also welcome to apply.
  • Average to advanced written and spoken English.
  • Average to advanced knowledge in web navigation.
  • Amenable to shifting schedules including NIGHT SHIFT .
    • Day shift is also available.
Perks and Benefits
  • Special Leave Benefits for Women
  • Medical / Health Insurance
  • Free Lunch or Snacks
  • Performance Bonus
  • Paid Bereavement/Family Leave
  • Recruitment / Signing Bonus
  • Life Insurance
  • Child Care Benefits
  • Maternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision Plans

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About Aces Call Center Jobs Inc.

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