CallCenter Agent

Full Job Description

Job Responsibilities:

● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.



Qualifications:

* With or without BPO Experience
* At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work



Interested applicants may click the Apply Now button!