Account Executive Software

Full Job Description

QUALIFICATIONS:
• Candidate must possess at least a Bachelor's/College Degree in Business, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 2 years of experience in sales or selling IT services.
• Exposed in Account and Relationship Management.

• Client Acquisition
➢ Source new clients and expand connections by utilizing various social media platforms (i.e. LinkedIn), attending user group meetings, conferences, trade exhibitions and
➢ Able to deliver company presentations.
➢ Schedule client meetings for discussion and product demonstrations in coordination with Technical Support Group.
➢ Identify and establish contact with potential customers by proactively doing weekly sales/customer relations calls.
➢ Prepare and send sales proposals to potential clients.
➢ Establish close relationship with decision maker (C-level)
• Client Service Management
➢ Provide after-sales service to clients by endorsing all technical concerns and issues to the technical team for proper resolution.
➢ Post-implementation visits to identify change management requests, expansions or new projects.
➢ Assist clients for any technical issues.
➢ Create a good relationship with clients by delivering excellent customer service.
➢ Respond to any sales inquiries both from new and existing customers.
➢ Be aware of the client logistic operations to ensure all deliveries are very well coordinated and provide regular updates regarding delivery schedules.
• Administrative Tasks
➢ Prepare and submit weekly updates/report regarding client meeting/discussions and the itinerary for the week.
➢ Secure schedule of meeting with clients.
➢ Maintain the company’s client information with accurate and updated information and activity details.
➢ Prepare and submit periodic sales monitoring report.

SKILL SKILLS & COMPETENCIES:
• Knowledge in Business Development or in Sales and Technical Operations.
• With above average desktop skills (i.e., MS Office especially PowerPoint).
• With strong written and verbal communication skills.
• Very good negotiation skills.
• Works well under pressure.